Function Product Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. Job description Specialist Technical Writer Hitachi Vantara provides data-driven solutions for businesses. Our Technical Publications group aims to create quick and easy-to-use product documentation, including contextual help and videos. We seek a motivated information developer and content strategist to work with our product team. The ideal candidate will have a product-owner mindset and focus on creating impactful documentation. Key Responsibilities - Manage documentation projects and collaborate with technical writers to ensure accuracy and quality. - Possess excellent writing skills, organize ideas clearly, and translate technical terms for any reader. Able to manage multiple assignments independently and collaboratively. - Learn products through hands-on experience and communicate technical information effectively within cross-functional teams. - Work with subject matter experts and product managers to determine technical specifications and content for publication. Strong research skills to gather and analyze data. - Complete writing tasks according to clarity, conciseness, style, and terminology standards. - Lead content work for cross-functional teams on time-sensitive projects. - Conduct interviews with users and technical staff for documentation. Collaborate with product management, support, marketing, and other SMEs. - Analyze technical feedback from audiences and implement necessary changes in documentation or products. Skills/Qualifications - Bachelor's or Master's degree in Computer Science or a related engineering field. - Over 10-15 years of experience in storage documentation, online publishing, online help development, API documentation, installation and user guides, and release notes. - Demonstrated technical writing and editing proficiency with exceptional command of the English language, including grammar and usage. - Strong technical aptitude and ability to learn products through hands-on experience. - Familiarity with API tools, such as Swagger. - Practical experience working with Generative AI in areas such as prompt engineering and AI model comprehension. - Proficiency in DITA, XML, Microsoft Visio, and Adobe Acrobat. - Comprehensive understanding of topic-based authoring and reusable information architecture. - Experience with agile software development processes and associated tools, such as JIRA and Confluence. - Video creation experience is an advantage. - Proficiency in spoken Japanese is a plus. - Content translation experience is preferred. - Demonstrates the ability to step into a leadership capacity—driving initiatives forward, taking ownership of outcomes, and influencing cross‑functional stakeholders without direct authority #LI-SP7 About us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. Fostering innovation through diverse perspectives Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Background: Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Nowadays, water security is becoming an increasingly urgent global priority as water scarcity, climate variability, pollution, and unsustainable use threaten livelihoods, ecosystems, and long-term resilience. In Mercy Corps operational contexts, these pressures are already undermining food systems, rural and urban services, and community stability. In such settings, saving, protecting, and restoring limited water resources is essential to sustainable development, long-term resilience, and community wellbeing. At the same time, water is becoming a strategic concern for many corporations whose operations and supply chains depend heavily on reliable water sources. In response, many companies are expanding investments in water-saving and replenishment initiatives to reduce business risk and meet public sustainability commitments. As corporate demand for credible water-saving investments grows, there is an opportunity to channel this financing toward water-stressed contexts where such interventions are most needed. Mercy Corps is well positioned to respond to this opportunity given its presence in fragile and water-stressed settings, its proximity to communities, and its experience across water security, climate adaptation, and natural resource governance. However, to report accurate water savings, grounded in economic, social, and environmental realities, and to avoid risks such as overclaiming impacts, overlooking tradeoffs, or failing to meet standards expected by key partners and local stakeholders Mercy Corps is therefore developing a robust agencywide Water Savings Approach to establish a consistent and credible system for estimating, monitoring, and reporting volumetric water savings across diverse programs and geographies. This approach will provide a basis for designing and implementing interventions with realistic water-saving potential, using methods that are both technically rigorous and operationally practical, validating water-saving results with confidence, and communicating results credibly across different contexts and stakeholders. To support this process, Mercy Corps seeks a consultant to provide specialized technical support for the development of the Water Savings Approach, including its core framework, methodology, tools, and guidance. This Scope of Work outlines the consultant's responsibilities and expected contributions. Purpose / Project Description: The purpose of this consultancy is to provide specialized technical support for the development of Mercy Corps’ Water Savings Approach. Drawing on Mercy Corps’ review of external evidence and existing approaches, as well as its assessment of internal experience, technical capacities, and operational feasibility, the consultant will help develop the framework, methodology, tools, and guidance needed to support consistent and credible water-savings programming across different contexts. This includes helping Mercy Corps identify and design suitable initiatives, measure and monitor water savings, verify results, and communicate them clearly to relevant stakeholders. The consultancy will also help ensure that the approach is technically rigorous, practical for field use, and scalable. Consultant Objectives: - Support the development of the Mercy Corps’ Water Savings Approach, ensuring technical rigor, internal coherence, and alignment with scientific standards and operational realities. - Lead the design and integration of several Water Savings tools, to support the technical robustness of the Mercy Corps’ Water Savings Approach. - Ensure accurate monitoring for Water Savings programs, and the generation and incorporation of evidence into the Mercy Corps’ Water Savings Approach. - Support the internal capacity building and the future landscape analysis for Mercy Corps. Consultant Activities & Deliverables: - Water Savings Framework and shared terminology Drawing on existing evidence and Mercy Corps’ internal expertise, the consultant will: - Develop the Mercy Corps Water Savings Framework, defining the conceptual and technical foundation for water savings across the organization. The framework should establish standardized terminology, definitions, units of measurement, system boundaries, typology of water-saving modalities, minimum evidence and data requirements, ensuring consistency and comparability across projects and geographies. - Facilitate technical working sessions with relevant internal teams to validate, refine, and align the framework components. Deliverable: Water Savings Framework Draft. - Project selection criteria and decision tools To develop a practical tool for screening and prioritizing interventions and contexts most likely to deliver real and sustained water savings, the consultant will: - Propose and co-design project selection criteria with key regional and country teams at Mercy Corps. - Build a simple and practical decision support tool. - Develop a list of potential initiatives, based on Mercy Corps priorities, capacities and potential reach, and using the decision support tool. - Develop a risk management guide, including key risks and possible mitigation measures. Deliverable: Project selection criteria, decision tool, priority intervention list, and risk management guide - Water Savings Quantification, Verification & Monitoring Methodology As a core part of the assignment, the consultant will develop the methodology needed to estimate, track, verify, and monitor volumetric water savings across Mercy Corps interventions. This methodology should provide a technically robust foundation while remaining practical for use across different contexts and water-saving modalities. The consultant will: - Develop the standardized core methodology for estimating the volumetric water saving targets in the project design phase, including (but is not limited to) baseline logic, “no-project” and “project” scenarios, boundaries and uncertainties, initial data required, and estimation methods and models, tailored to specific water-saving modalities. - Develop the standardized core methodology for quantifying and verifying the actual volumetric water savings expected within the project (implementation & completion phases), including (but not limited to) boundaries and uncertainties, adjustments, data required, and calculation models and methods calibration, tailored to specific water-savings modalities. - Develop the standardized methodology for monitoring continued water savings after project closure, including (but not limited to) monitoring cycles, measurements, and data collection protocols, change assessment criteria, recalibration considerations, and reporting protocols. - Create calculation models and methods templates, data, and documentation requirements; to be easily used by the Mercy Corps’ teams. Deliverable: Water Savings Estimation, Quantification, and Verification Methodology draft, calculation models, and method templates. - Project Design, Implementation, Monitoring, and Learning Guidance To translate the Water Savings Approach into practical, field-usable guidance for country teams and partners, the consultant will develop a standardized but adaptable guidance package for the design, implementation, monitoring, reporting, and learning of water-saving projects across Mercy Corps contexts. This should include: - Guidance for identifying and designing water-saving projects, taking into account different water-saving modalities, contextual conditions, donor or corporate requirements, risks identification, and the relevant water savings estimation methods; - Guidance for implementing water-saving projects, including key technical, operational, and risk management considerations, water savings quantification and verification methodologies, as well as procedures for project close-out; as well as agreements to ensure monitoring of the impact after the project ends. - Guidance for measuring and reporting water-savings results during and after implementation, including indicators, measurement and data collection protocols, data management processes, reporting requirements, and verification procedures; - Guidance for post-project impact monitoring to assess whether water savings are sustained over time, including monitoring arrangements, verification processes, evaluation and reporting plans, and learning agenda and processes for integrating knowledge into Mercy Corps programming. Deliverable: Guidance package for project design, implementation, monitoring, reporting, and learning (including templates and formats). - Consolidation of Mercy Corps Water Savings Approach The consultant will consolidate the assignment's main outputs into a final Water Savings Approach document for Mercy Corps. This document will bring together the framework, decision tool, quantification and monitoring methodology, and practical guidance into a single, coherent reference that supports internal application and future refinement. Deliverable: Mercy Corps Water Savings Approach document. - Internal capacity building and handover The consultant will support the following activities to ensure that the general process is integrated internally in Mercy Corps: - Support the training of Mercy Corps Teams. - Support the handover of the water savings approach and future opportunities. Deliverable: training workshops. Timeframe / Schedule: The consultancy is estimated to last approximately 3 months, starting in April 2026 and finishing on June 30, 2026. The Consultant will report to: The Consultant will report to the Global Senior Water Security Advisor. The Consultant will work closely with: The Consultant will work closely with the Water and Climate Regional Advisor, Corporate Team, and Regional and Country Teams. Required Experience & Skills: - Advanced degree (Master’s/PhD) in hydrology, water resources, environmental engineering, or related field. - At least 10–15+ years of professional experience in water accounting; hydrological and hydraulic analyses; agricultural and urban water systems; watershed management; and environmental and water resource modeling. - Experience working across multiple geographies and sectors in water management. - Strong analytical and systems-thinking. - Desirable familiarity with corporate water stewardship standards (e.g., volumetric accounting, replenishment) - Excellent written and verbal communication skills Applications will be reviewed on a rolling basis as they are received and will undergo an initial screening to assess eligibility and alignment with the consultancy requirements. Interested candidates should submit: - A technical proposal, with a maximum length of 10 pages, demonstrating their understanding of the assignment, proposed approach and methodology, relevant experience, and team composition if applicable. - A well-structured Gantt chart presenting the proposed workplan, timeline, and sequencing of deliverables. - A financial proposal, clearly indicating the proposed daily rate and total cost for the assignment, with any relevant assumptions or cost breakdowns. - CV(s) of the consultant or consulting team highlighting relevant qualifications and experience. Applications will be assessed based on the quality and relevance of the technical proposal, demonstrated experience in assignments of similar scope and complexity, understanding of the subject matter, feasibility of the proposed workplan, and overall value for money. Shortlisted candidates may be invited to an interview with the Mercy Corps team and will be asked to provide references from previous clients or employers. References should confirm the consultant’s experience and performance in comparable assignments. Deadline: April 22, 2026. Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Title: Technical Service Content Creator (m/w/d) Location: Bensheim, DE, 64625 Requistion ID: 82361 Job Description: Dentsply Sirona ist der weltweit größte Anbieter von Dentalprodukten- und technologien und unterstützt Zahnärzte und Zahntechniker dabei, eine bessere, schnellere und sicherere Versorgung in allen zahnmedizinischen Bereichen anzubieten. Wir sind stolz darauf, bevorzugter Partner für Zahnarztpraxen, Kliniken, Dentallabore und autorisierte Vertriebshändler weltweit zu sein. Der Hauptfirmensitz von Dentsply Sirona befindet sich in Charlotte, North Carolina. So fortschrittlich die Zahnmedizin heute auch schon ist, unser globales Team wird die unglaubliche Entwicklung in der Dentalmedizin und die moderne Patientenversorgung auf globaler Ebene weiter vorantreiben. Unsere Aktien sind an der US-Technikbörse NASDAQ unter dem Kürzel XRAY notiert. The Technical Service Content Creator (m/f/d) is responsible for the independent conceptualization, coordination, and production of digital technical service content and training videos on the topics of installation, service, and maintenance for our devices and cloud-based products. The role works closely with internal technical experts from our technical teams, prepares content tailored to target groups such as technicians and customers, and is responsible for the entire content process—from planning and video production to publication on Dentsply Sirona service platforms. Your Responsibilities: - Creation and continuous updating of digital service and support content (e.g. how-to videos, tutorials, etc.) - Editorial preparation of complex technical or specialist content in clear and easy-to-understand language - Content production using AI tools such as Synthesia, HeyGen, Descript Voiceover, or Camtasia - Close collaboration with service departments, product management, technical support, and technical training - Ensuring consistency, quality, and clarity of all content - Analysis of user feedback and service KPIs to continuously optimize content - Supporting the launch of new products or services through appropriate content formats - Compliance with brand, language, and documentation guidelines Profile: - Degree in media and communication studies (media production, media design, or digital media) or comparable education/training - Experience in creating service, support, or technical content - Ideally initial experience in didactics and training concept development - Strong affinity for digital AI content creation tools - Basic technical understanding or the ability to quickly familiarize yourself with new topics - Structured, independent, and user-oriented way of working - Excellent communication skills in German and English - Ability to communicate effectively for different target groups What We Offer: As part of our team, you will experience the spirit of an international and innovative market leader in the dental industry. In addition to an attractive compensation package, you are entitled to a wide range of benefits, including 30 days of annual leave, flexible working hours including the option to work remotely, and an excellent company pension plan. A subsidized company restaurant, employee parking spaces, and corporate sports programs. You will receive comprehensive onboarding, regular product training, further education opportunities, and access to LinkedIn Learning. Take advantage of personal and professional development opportunities through our global mentoring and coaching program. Our employees are important to us: we offer a comprehensive global employee assistance program with a wide range of benefits. Take advantage of the JobRad program and make your commute more environmentally friendly and health-conscious.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Why would you love this job? As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team. In this role, you will use and extend your existing technical depth and increase your technical breadth by addressing complex problems for the top companies in the world. You will level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands of worldwide customers. You will dive deep into different exciting forefront technologies by supporting Redis Enterprise running on the top Cloud Platforms and in the top container orchestration platforms. Join the best of the best and continuously learn new things. We are looking for brilliant experts who are curious, persistent, and happy digging through the full stack, from code to Sysadmin to networking to performance. If this sounds like you, please check out the technical foundation we’d like you to bring. What you’ll do: - Work with customers to troubleshoot and resolve complex software issues: - Reproduce issues, replicating customer environments as needed. - Document issues and contribute to our internal team documentation. - Provide Root Cause Analysis - Collaborate with Engineering as needed to provide solutions. - Analyze performance questions that may arise along the data path (including networks) for deployments that may be in the Cloud or On-premises. - Provide technical expertise during testing, deployment, and upgrading of Redis software. - Manage critical customer issues, facilitating communication between customers, CloudOps, Engineering, Product, TAMs, and Sales. - Serve as the customer advocate for timely resolution of issues and handling escalations while helping customers realize and maximize the value of their Redis subscription. - Participate in new product development, customer training, and other support-related activities. This role requires a 5-day work week that includes Saturday and Sunday. What will you need to have? - At least five years of technical experience as a Support Engineer, Systems Engineer, Software Engineer, or Site Reliability Engineer in an enterprise software company - At least four years of experience troubleshooting real-time production systems - At least two years of hands-on experience with cloud infrastructure. - Strong background in scripting or programming languages (Python, Java, C#, JavaScript, Bash, Powershell, etc.) - Expert working knowledge in Linux/Unix and networking (TCP/IP) - Professional experience working with networking tools like wireshark, tcpdump, etc. - Experience in analyzing and debugging production issues at scale. - Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.). - Working knowledge of Cloud-based and On-premises environments - Proficiency in communication and presentation, both written and verbal (in English) - Strong technical background with excellent problem-solving and multi-tasking skills - High availability and commitment to customers at any time Extra great if you have: - Bachelor of Science in Computer Science or Information Systems - Experience with NoSQL databases (especially Redis) - Experience working with container orchestration environments, such as Kubernetes The estimated gross base annual salary range for this role is $91,455 – $137,273 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available. As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.