Mercy Corps

Role Description This Gift Officer reports to the Director of Major Gifts and is a member of the Major Gifts team, which sits within the High Impact Philanthropy team. The Major Gift team plays a critical role in securing flexible, unrestricted funding to support Mercy Corps’ global programs. This role is responsible for expanding private donor support by cultivating, engaging, and soliciting high-net-worth individuals based in the United States. - The Gift Officer is a dynamic frontline fundraiser driving revenue growth by managing a portfolio of donors and prospects giving between $10,000 and $100,000. - Geographically positioned in the United States, the Gift Officer serves as the relationship manager for a well-blended portfolio of current supporters and new prospects. - Primary focus is retaining and upgrading current supporters through strategic, high-touch relationship building and engagement opportunities. - Engages prospective donors who show interest in Mercy Corps, coming to us through events, Board and key donor introductions. - Collaborates with colleagues across PG&E to grow the donor pipeline and increase revenue across the region. - Approximately 25% of the portfolio will be focused on new donor acquisition. - Requires a strong ability to articulate Mercy Corps’ global mission and build a compelling case for unrestricted giving. - Should have knowledge of and be willing to quickly learn and discuss a variety of giving vehicles. - Comfortable engaging with a broad spectrum of donors and through a wide range of communication tools. Qualifications - 4+ years of experience in major gifts or private fundraising, with a strong track record of soliciting 5- and 6-figure gifts. - Bachelor’s degree or equivalent combination of education and/or experience. - Demonstrated ability to develop and implement targeted donor strategies in collaboration with colleagues, program staff, and team leadership. - Demonstrated success in relationship building, donor engagement, and upgrading gifts. - Passion for Mercy Corps’ mission, with a solid understanding of international development and humanitarian work. Experience in a global organization is a plus. - Excellent communication and presentation skills. - Strong interpersonal skills—empathetic, humble, confident, and persuasive. - Excellent organizational skills, with sharp attention to detail and processes. - Results-driven, highly organized, and able to manage multiple priorities. - Comfortable using CRMs and databases, particularly NXT. - Ability and willingness to travel domestically and internationally as required. Requirements - Lead and manage a regional portfolio of 100-135 individuals capable of giving between $10,000 and $100,000. - Cultivate, solicit and steward portfolio donors with a focus on flexible and unrestricted funding. - Cultivate and solicit prospective donors to first gift, stewarding these donors toward increased and sustained giving, meeting identified KPIs. - Deepen donor engagement and increase giving through exceptional relationship management and compelling cases for support. - Partner with the Director of Major Gifts on proactive prospect discovery, utilizing network mapping, research, engagements, and executive travel to grow the major gift pipeline within the Western United States. - Set annual goals and develop personalized cultivation, solicitation, and stewardship plans for assigned donors. - Stay abreast of Mercy Corps’ priorities and mission, as well as key issues and trends in the international aid and development community. - Lead and collaborate with an assigned Account Manager to strategize, accurately track, and measure progress toward financial goals and other KPIs. Benefits - Remote position in the US. - Commitment to ongoing learning and professional development. - Inclusive and diverse workplace environment. - Equal Opportunity Employer.

Role Description Economic consultant with strong expertise in composite index design, economic modeling, and data analytics, preferably with experience in the agriculture sector and/or fragile contexts. The consultant will lead the development of a robust, transparent, and policy-relevant index to assess the performance and constraints of Ukraine’s agricultural sector across different actor levels. Essential Responsibilities - Index Development - Lead the design of a methodologically sound composite index to assess agricultural sector performance in Ukraine. - Develop a clear and documented index methodology, including indicator selection, normalization, weighting, and aggregation approaches. - Structure indicators across different levels (e.g. household / farm / market / system level). - Conduct indicator validation and selection, ensuring relevance, data availability, and non-duplication. - Apply appropriate statistical techniques (e.g. weighting, dimensionality reduction, sensitivity analysis). - Build and document the economic model underlying the index, including assumptions and limitations. - Ensure the index is replicable, scalable, and suitable for regular updates. - Collaborate with the UACAT team to align the index with programmatic and analytical needs. - Safeguarding Responsibilities - Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. - Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. - Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. - Supervisory Responsibility - N/A Accountability - Reports Directly To: - UACAT Senior Analyst - UACAT Analyst - Works Directly With: - UACAT Senior Analyst - UACAT Analyst - Accountability to Participants and Stakeholders - Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. - We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Qualifications - Advanced degree (Master’s or PhD) in Economics, Econometrics, Data Science, or related field. - Experience in composite index construction (e.g. economic indices, vulnerability indices, sector performance indices). - Strong knowledge of statistical methods such as Principal Component Analysis, factor analysis, or similar approaches. - Experience with data processing and analysis tools (e.g. Python, R, Stata, or advanced Excel / Power BI). - Demonstrated ability to work with multi-source datasets and handle missing or inconsistent data. - Experience in agriculture, food systems, or economic analysis in fragile or conflict-affected contexts is a strong asset. - Strong documentation and communication skills (ability to clearly explain methodology to non-technical stakeholders). Deliverables - Index methodology note (including full calculation approach). - Clean and structured dataset with selected indicators. - Replicable calculation tool (Excel / Python / Power BI). - Technical documentation (step-by-step calculation guide). - Final index outputs + interpretation guide. Success Factors The successful candidate combines strong analytical rigor with the ability to translate complex methodologies into practical tools for decision-making. They are structured and detail-oriented, but also pragmatic—able to work with imperfect data and evolving requirements. Strong collaboration skills are essential, as the consultant will work closely with analysts and program teams to co-develop a usable product. The candidate should demonstrate intellectual curiosity, transparency in methodological choices, and a commitment to producing outputs that are both technically sound and operationally relevant. Living Conditions / Environmental Conditions - Remote Ongoing Learning In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Ethics Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org). Deadline for submission of applications: 15 May 2026. Only pre-selected candidates will be contacted for an interview. People with disabilities and veteran status are welcome to apply. Important Notice Mercy Corps never charges candidates any fees at any stage of the recruitment process. If you are asked to make a payment for a job opportunity claiming to be from Mercy Corps, it is a scam. All official communication from Mercy Corps will come from an @mercycorps.org email address. We do not contact candidates via Gmail, Yahoo, WhatsApp, or other unofficial channels. If you receive a suspicious job offer, please report it to us immediately.

Role Description The Senior Manager of Direct Marketing is responsible for planning and implementing Mercy Corps’ (MC) mass market (under $10,000) direct marketing channels/programs with a focus on renewal, reactivation, and upgrading of the MC mass market donor file. This person works with the Director of Direct Marketing, Mass Market Fundraising team members, and multiple internal teams and external direct marketing fundraising agency partner(s) to create and manage direct response messaging, storytelling, and production for a full suite of fundraising content ensuring that the messaging is aligned with MC brand goals and accurate across all communications. This role works closely with our Development Operations team and our fundraising agency partner(s) to implement monthly campaigns for offline channels such as direct mail and telemarketing and various other channels to support our Sustainer program. This includes the development of campaign/source coding that drives accurate donation processing and campaign performance tracking. The Senior Manager maintains campaign schedules and works closely with other Mass Market Fundraising team members for campaign integration across all key donor segments and channels. The manager with our agency partners utilizes project management process flows to ensure deadlines for the timely launch of campaigns. Qualifications - Bachelor's degree in Marketing, Communications, or other relevant field, or equivalent experience. - 6+ years of experience in direct response fundraising marketing, demonstrating progressive levels of responsibility and expertise, preferably with experience in nonprofit fundraising including a thorough understanding of fundraising practices and ethics. - Proven success with translating fundraising strategies and goals into effective campaigns across multiple channels and communication formats. - Track record of using purposeful storytelling to drive organizational impact and business results in a nonprofit, foundation, or NGO setting. - Demonstrated ability to adapt communications' style and message for a variety of audiences; portfolio of writing samples required. - Experience with leveraging data and performance results to shape strategy and creative concepts. - Excellent verbal and written communication skills with the ability to think strategically. - Exceptional attention to detail. - Experience managing relationships with outside vendors and consultants. - Experience working in cross-functional teams. Requirements - Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. - Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. - Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. Benefits - This position can be based remotely or hybrid in one of our headquarters locations – Portland, Oregon or Washington, D.C. - Travel may be required up to 25% of the time for donor meetings, conferences, or in-person workshops and retreats. - In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Company Description Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Title: Senior Business Intelligence Developer - US or UK Location: Various, United States Department: Business Development and Fundraising Job Description: Description Location: US or UK - flexible home base Position Status: Regular, Full Time, Exempt Salary: - US: Starting salary for this role will be from $90,000 USD to $110,000 USD annually- commensurate with experience. - UK: Starting salary will be from £63,840 - commensurate with experience - Applications closing date: Please submit application including CV and cover letter by April 27th Risk Level: ☐ Level 3 ☐Level 2 X Level 1 Level 1: Likely to have no contact with participants or sensitive data) About Mercy Corps The Department: Private Giving & Engagement (PG&E) The Private Giving & Engagement (PG&E) department advances Mercy Corps’ strategic priorities by raising private funds, building meaningful relationships with supporters, and strengthening the organization’s global profile and influence. PG&E partners closely with teams across Mercy Corps to deliver innovative, ethical, and effective fundraising and engagement strategies. Within PG&E, Development Operations plays a critical role in enabling fundraising success by ensuring strong systems, sound governance, and effective operational support. The team brings together expertise in fundraising operations, compliance, analytics, systems, and project management to support high-performing fundraising teams across regions and channels. The Position The Senior Business Intelligence Developer supports and expands PG&E’s business intelligence solution(s), which includes a custom SQL Server-based data warehouse (on-premises) and a suite of reports in SQL Server Reporting Services (SSRS) and Microsoft Power BI. They play a critical role in all phases of the solution’s lifecycle, including requirements gathering, data analysis and modeling, data warehouse development, ETL design and maintenance, integrating data from disparate data sources, developing and deploying reports and dashboards. As our analytics’ needs evolve, we anticipate opportunities to streamline and modernize our environment. The Senior BI Developer will help assess improvement areas within our current architecture, optimize performance, and strengthen documentation to support future scalability and long-term data strategy. The role focuses on developing the insights, reports, and semantic models that enable analysis of fundraising performance, constituent behavior, and gift trends, with occasional use of exploratory and predictive techniques. This position engages regularly with stakeholders to understand reporting needs and validate results. Ultimately, the Senior BI Developer helps ensure the reporting and analysis needed to guide and support PG&E’s fundraising strategy and decision-making. The ideal candidate thrives in a collaborative, relationship-driven environment and brings structure, clarity, and best practices while remaining flexible and responsive to evolving business needs. Essential Responsibilities SQL development in a production environment - Develop, test and document stored procedures, views, tables, indexes, constraints, functions and T-SQL scripts. - Prepare clear and comprehensive technical documentation Interview stakeholders about reporting needs - Work regularly with the Director of Fundraising Data & Analytics and team members to identify new reports and updates, to existing ones, clearly communicate requirements and changes, and design, test, and validate report outputs. Develop and maintain standardized reports using Microsoft’s SQL Server Reporting Services and Microsoft Power BI - Create scheduled and on-demand reports for a self-service environment, support legacy MDX while focusing new development on Power BI tabular models and DAX. - Expand, assess, and maintain the SQL Server data warehouse and SSIS-based ETL processes, including improving performance, streamlining legacy workflows, and strengthening documentation Data quality and integrity - Work closely with the Donor Database Manager, Online Database Developer and Manager, and Development Operations Manager to identify data anomalies and broken business rules and support data integrity and cleanup processes. - Ensure that personally identifiable data and data analytics practices are aligned with Mercy Corp’s Responsible Data Policy. - Cross-train in essential functions to ensure business continuity. - Collaborate with the IT Department to ensure that marketing technical strategy aligns with the broader enterprise roadmap. - Development and maintain OLAP cubes as needed. - Other duties as requested or required. Supervisory Responsibility None. Accountability Reports Directly To: Director of Fundraising Data & Analytics Works Directly With: PG&E Team, Online Database Developer and Manager, IT Team, Database Manager, Development Operations Manager. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualification & Transferable Skills - Bachelor’s degree or equivalent professional experience. - Demonstrated knowledge of data warehousing, database management, reporting development, data cleansing, ETL and data analysis, preferably in a non-profit fundraising environment. - Demonstrated success using T-SQL or MySQL to support data warehousing and reporting - Projects, (ideally 5+ years). - Demonstrated technical competency (ideally 3+ years) with Microsoft SQL Server 2016, including Analysis Services, Integration Services, and Reporting Services (SSAS, SSIS, SSRS) and Power BI. - Demonstrated success (ideally 2+ years) developing customized reports in Microsoft SQL Server Reporting Services and Microsoft Power BI, including multi-dimensional reports with drill-down capability. - Knowledge of The Raiser’s Edge ideal; non-profit experience preferred. - 3+ years of experience with fundraising data or other comparably complex data. - Strong written and verbal communication skills; including the ability to communicate effectively with team members of varied work styles. - Proven ability to handle confidential materials and sensitive information. - Python experience is a plus. Success Factors The successful candidate will be a highly motivated self-starter who is deeply curious about fundraising and the questions fundraisers ask. They bring an investigative and analytical approach to data and fundraising strategy and are comfortable engaging with colleagues to explore bigger questions and translate business needs into technical solutions. They can translate technical concepts into clear, accessible insights for fundraisers and non-technical colleagues, ensuring that data is understandable and actionable. The ideal candidate thrives in a collaborative, relationship-driven environment and communicates effectively with team members across varied work styles. They bring structure, clarity, and best practices to their work while remaining adaptable in a setting where needs and priorities evolve. An even temperament, a proactive and solutions-oriented approach to problem-solving, and a collaborative mindset are appreciated. Awareness of and sensitivity to multicultural and international development contexts are valued. Living Conditions / Environmental Conditions The position is remote. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]). As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment. Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Role Description The Technical Project / Product Manager for Codename Compass is the operational and technical backbone of a 12-month, $300,000 Minimum Viable Product initiative funded by the Impact Alliance (Mercy Corps, Save the Children, and CARE). Compass is designed to prove that ambient voice capture technology can enable a single field worker to conduct natural conversations with community members while the system automatically transcribes and structures responses into a humanitarian data workflow—eliminating the need for a second staff member dedicated to form entry. Beyond immediate operational efficiency, Compass will generate a validated dataset of community voice recordings in low-resource languages (e.g., Hausa, Tigrinya, Swahili) with informed community consent suitable for downstream AI language model training. Working under the Senior Director for T4D, the Technical Project / Product Manager owns day-to-day delivery across all three project phases, serves as the primary coordination point across the Impact Alliance consortium, manages the contracted MVP development team, and holds relationships with NLP research partners. This role is equal parts project manager, product owner, and technical steward. Essential Responsibilities - PROGRAM DELIVERY AND PROJECT MANAGEMENT - Own and maintain the Compass project plan, tracking progress against milestones, decision gates, and budget across all three phases (Months 1–12). - Lead preparation for each steering committee decision gate, assembling evidence, lessons learned, and go/no-go recommendations. - Coordinate day-to-day workstreams across Mercy Corps, Save the Children, and CARE, ensuring aligned timelines and accountability. - Manage the MVP contract build (Months 4–9), including vendor scoping, procurement support, sprint planning, and delivery oversight. - Ensure budget tracking and financial reporting in coordination with Mercy Corps Finance and consortium partners. - TECHNICAL IMPLEMENTATION AND OVERSIGHT - Lead Phase 1 for technical validation and validate core assumptions before committing to the Phase 2 build. - Define product requirements and user stories for the MVP in close collaboration with field staff and program teams. - Oversee integration of the Compass technology with existing humanitarian data collection workflows (e.g., CommCare, KoBoToolbox, OpenFn). - Ensure the MVP meets standards for usability, offline functionality, and contextual fit for low-resource field environments. - Supervise development and provide technical direction to the contracted development team. - CONSENT ARCHITECTURE AND DATA GOVERNANCE - Lead design of the community consent framework, ensuring explanation of data use—including potential AI training applications—is available in participants’ native language prior to any data collection. - Develop and publish an open-source data ethics and governance framework covering consent, storage, anonymization, and community benefit commitments, available for adoption by any organization. - Ensure voice data collection meets minimum thresholds for speaker diversity (age, gender, geography, educational background) as specified in the pilot design. - PARTNERSHIPS AND COMMUNITY ENGAGEMENT - Identify and support engagement with NLP research actors as collaborators from project inception. - Coordinate country pilot logistics across 2–3 Impact Alliance organizations in a single country context during Months 9–11. - Support identification and engagement of pilot country teams and community partners; build local ownership into the pilot design from the outset. - LEARNING AND IMPACT - Design and manage monitoring and evaluation processes to track MVP impact, friction points, risks, and outcomes across the country pilot. - Lead learning reviews and after-action analyses at each phase transition to distill best practices and inform the scaling roadmap. - Produce a validated voice dataset, an open-source technical framework, and a 1–3 year product roadmap for steering committee review at project close. - Contribute to thought leadership and sector representation on ambient voice technology and low-resource language AI on behalf of the Impact Alliance. Qualifications - Bachelor’s degree in Computer Science, Data Science, Information Systems, International Development, or a related field; Master’s degree preferred. - At least 5 years of relevant experience managing complex technology projects, ideally in humanitarian, development, or non-profit contexts. - Demonstrated experience with voice/audio technology, speech-to-text systems, NLP, or LLMS - or the ability to develop technical fluency in these areas rapidly. - Experience shipping MVPs or digital products in low-resource or field environments; comfort managing external development contractors. - Familiarity with humanitarian data collection tools (CommCare, KoBoToolbox, ODK, OpenFn) and cloud data infrastructure (AWS, Azure, or GCP). - Strong understanding of data ethics, community consent frameworks, and responsible AI principles, particularly in contexts involving vulnerable populations. - Experience coordinating multi-stakeholder projects with competing priorities and tight timelines. - Excellent project management, budgeting, and reporting skills; experience delivering donor-funded technology projects preferred. - Exceptional written and verbal communication skills; able to translate technical decisions into accessible language for field staff, donors, and steering committees. - Fluency in English is required; proficiency in French, Spanish, Swahili, Hausa, Tigrinya, or other low-resource languages is a significant asset. Benefits - The position is remote / home-based and requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and amenities are limited. - In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. - Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. - We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

The purpose of the consultancy roster is to establish a pool of potential consultants who may be considered for future consultancy opportunities with Mercy Corps. Inclusion on the roster does not guarantee selection, engagement, or any contractual obligation. Background: Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Purpose / Project Description: Given the high volume of new business opportunities in the pipeline, Mercy Corps’ Business Development team is looking to develop a roster of experienced international development professionals with a track record of strong program design and deep proposal development and writing experience with a variety of donors (including, but not limited to the U.K. Foreign, Commonwealth and Development Office, the EU, AFD, private donors, etc...). The consultants will be called upon to support in the drafting of quality submissions for diverse funding opportunities across the region. Consultant Objectives: The Consultant will provide strong technical design and writing inputs, as needed, for both humanitarian and development response proposals and strategy papers. The Consultant should be ready to work collaboratively with the team on the ground, and flexible to support work in the time zones that span the region. Consultant Activities: Broadly, activities will take the form of strategic pre-positioning efforts for large, complex bids, as well as immediate writing and proposal management support for opportunities that are already under development. This could include: · Providing technical input into proposal design for development bids focused on areas aligned with Mercy Corps’ global strategy · Drafting context and technical approach sections for these proposals · Drafting context or needs assessment sections of humanitarian response programs, including proposals focused on WASH, shelter, multi-purpose cash assistance, and protection · Serving as a “consolidating” writer for either development or humanitarian response proposals to ensure the document flows clearly and coherently · Writing strategic papers or concepts in alignment with country or regional strategy priorities, as requested by the Deputy Regional Director · Serving as Team Lead or Proposal Manager for strategic bids. Consultant Deliverables: Deliverables will be determined based on the specific proposal development needs as determined by the BD Team during the period of performance. Throughout the consultancy, the Consultant will: · Draft and submit on time high quality writing for assigned proposal sections, as needed · Provide on time detailed reviews and strong edits to submissions to ensure coherence and logical flow · Actively participate in design workshops to help teams develop and refine strong technical approaches, as needed Timeframe / Schedule: Open contract - with possible 3-6 month engagements The Consultant will report to: Varies depending on the opportunity The Consultant will work closely with: Country Directors/Deputy Country Directors/Country Technical Teams involved in the proposal writing process; Global Business Development team members, as needed; HQ technical team members, as needed Consultant Required Experience and Skills: · 5+ years of experience and proven track record in successful program design, development, and implementation for various donors; experience with development as well as humanitarian proposal writing · Exceptional written and interpersonal communication skills · Applicants with strong technical expertise in the following fields are also encouraged to apply: climate adaptation, food security, market system developments, social cohesion, gender · Ability to work effectively under tight deadlines · BA/S or equivalent required; Master’s degree in international development or a related field preferred · Native-level spoken and written English Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

The purpose of the consultancy roster is to establish a pool of potential consultants who may be considered for future consultancy opportunities with Mercy Corps. Inclusion on the roster does not guarantee selection, engagement, or any contractual obligation. Background: Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Purpose / Project Description: Mercy Corps seeks to establish a global roster of experienced Emergency Nutrition and Food Security (ENFS) consultants to provide rapid, high-quality technical support across humanitarian and fragile contexts. The consultant roster will be used by country teams, regional teams, and headquarters to fill short-term technical gaps during emergencies and periods of heightened operational demand. Assignments may range from remote business development and proposal support to on-the-ground deployment for rapid start-up, assessments, and early implementation, as well as targeted technical troubleshooting during scale-up or transition phases. This SoW outlines the scope, expectations, and typical deliverables for consultants engaged under this roster. Specific assignments will be governed by individual consultancy agreements or task orders aligned to this overarching SoW. Consultant Objectives: The primary objectives of the Emergency Nutrition and Food Security Consultant roster are to: 1. Strengthen the technical quality, speed, and appropriateness of emergency nutrition and food security responses. 2. Provide hands-on technical leadership for nutrition-specific interventions (including CMAM/IMAM and IYCF-E) and/or integrated nutrition and food security responses during rapid-onset and protracted crises. 3. Support country teams to design, rapidly launch, and adapt emergency programming evidence-based, context-appropriate emergency programming. 4. Enhance institutional capacity to secure and implement humanitarian funding for nutrition and food security responses. 5. Ensure emergency programming aligns with Sphere, WHO, UNICEF, WFP, Global Nutrition Cluster guidance, donor requirements, and safeguarding commitments. Consultant Activities: The Consultant will: A. Emergency Assessments and Analysis · Lead or support rapid needs assessments, including food security, nutrition, market, and multi-sectoral assessments (e.g. SMART, Rapid Nutrition Assessments, FSNA, MSNA, RAM, market assessments). · Analyze and synthesize assessment data to inform program design, targeting, and strategic decision-making. · Provide clear, actionable recommendations for emergency response options, including nutrition specific, nutrition sensitive, and integrated response options. · Produce concise assessment reports and briefing notes suitable for operational and donor decision making. B. Emergency Nutrition and Food Security Program Design · Provide technical leadership for the design of emergency nutrition and food security interventions, including: o Community based Management of Acute Malnutrition (CMAM/IMAM) o Infant and Young Child Feeding in Emergencies (IYCF-E) o Blanket Supplementary Feeding Programmes (BSFP) and Targeted Supplementary Feeding (TSFP) o Emergency food security and livelihoods (ESFL) o Nutrition-sensitive market-based approaches and cash and voucher assistance (CVA) · Ensure alignment with global technical guidance, national protocols, and donor requirements. · Support development of targeting criteria, referral pathways, integration with health services, and linkages with protection and WASH as relevant. · Advise on adaptive design in volatile and insecure operating environments. C. Business Development and Proposal Support · Support or lead the development of high-quality emergency nutrition and food security proposals and concept notes, often under tight deadlines. · Serve as Technical Lead for nutrition and/or food security components within complex humanitarian proposals. · Contribute to donor engagement strategies and input into response frameworks, scenario planning, and pre-positioning efforts. · Draft or review: o Technical narratives o Logframes and theories of change o Indicator frameworks (nutrition and food security) · Ensure alignment with donor priorities (e.g. ECHO, WFP, UNICEF, country-based pooled funds) and global best practice. D. Technical Implementation Support and Quality Assurance · Support rapid program start-up, including workplans, targeting approaches, implementation tools, SOPs, community mobilization and outreach strategies, and field-level guidance. · Provide surge technical support during early implementation or scale-up phases. · Troubleshoot technical challenges related to targeting, performance, delivery modalities, community engagement, referral mechanisms, and integration across sectors. · Review and improve program quality through spot-checks, remote accompaniment, or in-country support. · Strengthen linkages between emergency food security, nutrition outcomes, and market recovery approaches. E. Capacity Strengthening and Technical Mentoring · Provide practical, applied coaching to program teams and partners implementing emergency nutrition and food security activities. · Strengthen staff capacity on: o CMAM/IMAM, IYCF-E and/or nutrition-sensitive CVA in emergencies o Nutrition-sensitive design within food security programming o Use of assessment data for adaptive management · Deliver short trainings, orientations, or technical refresher sessions as required. F. Coordination, Representation, and Learning · Support or represent the organization in Nutrition Cluster and Food Security coordination mechanisms and technical working groups at country or sub-national level, where requested. · Engage with local and international partners, UN agencies, and donors to strengthen coordination and response coherence. · Document key lessons learned, adaptations, and good practices from emergency nutrition and food security responses. Consultant Deliverables: The Consultant will: Deliverables will vary by assignment but may include: · Assessment reports and technical briefs · Emergency response strategies or intervention recommendations · Proposal sections: technical narratives, logframe, indicator and budget inputs · Start-up tools, SOPs, and technical guidance notes · Mission or deployment reports with prioritized, actionable recommendations · Learning notes or short case studies All deliverables should be clear, concise, action-oriented, and suitable for use by operational teams under emergency conditions. Timeframe / Schedule: · Assignments may range from short-term inputs (5–15 days) to longer surge deployments (up to 2–3 months). · Level of effort may be full-time or part-time, remote or in-country. · Travel to insecure or low-amenity environments may be required for field-based assignments. The Consultant will report to: · Consultants will report to a designated technical manager or program lead, depending on the assignment. · Close coordination with country teams, regional teams, and relevant technical units is expected. · Consultants are expected to work in a highly collaborative, matrixed environment. Required Experience & Skills: · Advanced degree or equivalent professional experience in nutrition, food security, public health, or a related field. · 7–10+ years of experience in humanitarian nutrition and/or food security, including direct field-based humanitarian response. · Demonstrated experience in nutrition and/or food security rapid assessments and emergency program design. · Strong experience supporting proposal development for emergency nutrition and food security funding. · Proven ability to translate technical standards into practical field solutions. · Excellent analytical, writing, and communication skills. · Willingness and ability to work in high-pressure, fast-changing emergency environments. Desirable · Experience integrating nutrition-specific and nutrition-sensitive approaches. · Familiarity with cash and market-based approaches in nutrition and food security responses. · Experience across multiple geographic regions. · Fluency in English required; French, Arabic and/or Spanish preferred. Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

The Alumni Talent Pool is open exclusively to former Mercy Corps team members who were employed within the past 4 years and completed at least 1 year of service. You do not need to submit a cover letter, a CV/Resume is sufficient. Application Deadline: 1 May 2026 About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. The Program Mercy Corps has created an Alumni Talent Pool to support emergency response, transitions and complex program start-up, by fast-tracking Mercy Corps alumni into temporary Cash Expert (Program Managers, Technical Advisor, Specialists) roles. The initiative focuses on matching qualified team members with urgent country-based needs, for short-term placements (3 months on average). This is an opportunity for senior managers that offers more professional and personal flexibility and access to diverse experiences. The Role Mercy Corps alumni who were employed within the last four years qualified to fill Cash Expert Roles will be eligible to join the Alumni Talent Pool. Once selected into the Pool, members will have access to short-term opportunities in countries where Mercy Corps operates. Responsibilities and supervisory structures will vary depending on the type of assignment. When on assignment, members will be eligible for competitive salary and benefits. The eligible salary ranges and a description of all benefits associated with these short-term positions will depend on the type of employment they are hired under and may vary if this is an expat position, consultancy or if the work is done remotely. Emergency CVA Program Manager, Technical Advisers, and Specialists - Lead or support the design, set‑up, monitoring, and implementation of high‑quality emergency cash, voucher, and in‑kind assistance programs. - Provide program management, technical oversight, or specialized support for CVA delivery, including modality selection, assessments, distribution planning, and adaptive management in dynamic emergency contexts. - Coordinate closely with internal teams and external stakeholders to ensure appropriate systems, standards, and processes are in place to track progress, manage risk, and achieve program results. - Promote program quality and accountability by ensuring interventions are grounded in emergency needs, aligned with Mercy Corps and donor standards, and supported by robust monitoring, evaluation, and feedback mechanisms. - Support effective team structures and capacity through clear guidance, technical mentoring, and collaborative ways of working across program, operations, finance, MEL, and partner teams. - Represent Mercy Corps as needed with donors, coordination bodies, service providers, government counterparts, and partners, and contribute to proposal development and strategic positioning for emergency CVA programming. Safeguarding Responsibilities - Works to ensure Mercy Corps’ Safeguarding Standards are integrated and upheld in all areas of HR work. - Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. - Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. - Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. The Process Shortlisted candidates will be invited to an interview process and to provide professional references; through which we will assess each candidate’s competencies and qualifications. Case study or scenario questions may be asked of the candidates as part of the panel interview. Those meeting the minimum qualifications and demonstrating competency in the priority areas will be invited to join the Alumni Talent Pool. Once selected into the Alumni Talent Pool, members will provide information about their professional experience, qualifications, availability, and preferences. Pool members will then be matched to specific temporary employment opportunities (on average 3 months) as hiring managers request support from the Talent Pool. Pool members will manage their own time and availability and will have the option to accept or decline any particular assignment. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Successful Talent Pool members are self-starters who are ready to dive into an assignment on short notice. They have a positive attitude, are adaptable to changing circumstances, and are focused on problem solving. They have good self-awareness and understand their personal strengths and development needs, which they continuously work on between assignments. Talent Pool members understand it is a privilege to work in this sector and bring this enthusiasm to all their Mercy Corps assignments. Minimum Qualification & Transferable Skills - BA/S or equivalent in international studies, economics or other relevant field; MA/S preferred. - 3-5 years of international relief and development program management experience, in emergency program management. - Prior experience with Mercy Corps within the last four years (with at least one year of Mercy Corps work experience). - Previous demonstrated experience in distributions including cash, vouchers, and in-kind items in emergency settings. - Strong understanding of and capacity to conduct basic market assessments, analysis, monitoring and experience, and coordinating implementation with service providers. - Solid understanding of logistics, supply chain, and operational management related to implementation of distributions including cash, vouchers, and in-kind items. - Strong program management skills are required. - Demonstrated ability to manage and communicate effectively with ethnically diverse team members of varied work styles. - Demonstrated flexibility and creativity in planning and problem solving. - Proven ability to learn quickly, lead a program to achieve stated results and objectives. - Experience with the development, implementation & compliance of USAID/BHA, FCDO, ECHO and other humanitarian donors and funded programs. - Ability to effectively represent Mercy Corps and its interests to key stakeholders. - Experience working with local authorities, national and international NGOs. - Effective verbal and written communication, multi-tasking, organizational and prioritization skills. - Previous experience in insecure environments. - Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work. - Knowledge of Sphere standards and other training in humanitarian response preferred. - Professional level proficiency in at least one of Mercy Corps’ working languages (English, French, Spanish, Arabic); proficiency in multiple languages is strongly preferred. Living Conditions / Environmental Conditions Living conditions will depend on the location of assignment but may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing will depend on the assigned post and will be specified in the position description. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

The Alumni Talent Pool is open exclusively to former Mercy Corps team members who were employed within the past 4 years and completed at least 1 year of service. You do not need to submit a cover letter, a CV/Resume is sufficient. Application Deadline: 1 May 2026. About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. The Program Mercy Corps has created an Alumni Talent Pool to support emergency response, transitions and complex program start-up, by fast-tracking Mercy Corps alumni into temporary Senior Operations roles. The initiative focuses on matching qualified team members with urgent country-based needs, for short-term placements (3 months on average). This is an opportunity for senior program leaders that offers more professional and personal flexibility and access to diverse experiences. The Role Mercy Corps alumni who were employed within the last four years qualified to fill Senior Operations Roles (Emergency Operations Lead, Operations Manager, Operations Director, Procurement Manager, or Startup Operations Lead) will be eligible to join the Alumni Talent Pool. Once selected into the Pool, members will have access to short-term opportunities in countries where Mercy Corps operates. Responsibilities and supervisory structures will vary depending on the type of assignment. When on assignment, members will be eligible for competitive salary and benefits. The eligible salary ranges and a description of all benefits associated with these short-term positions will depend on the type of employment they are hired under and may vary if this is an expat position, consultancy or if the work is done remotely. Emergency Operations Lead - Develop and implement a strategy for operational startup to support a rapid, high quality emergency response. - Develop, set-up & manage supply chain lines for the timely delivery, transport, storage, and distribution of relief items in emergency response planning and during assignments. - Work closely with Program, Administration, Security and Finance on the set up of new offices, partnerships and systems. - Assess the operating environment in the emergency and adapt ways of working in compliance with Mercy Corps’ policies and procedures. - Set up systems for supply chain operations to support rapid program delivery. - Recruit, onboard and train national team members to fill operations support functions. Operations Manager - Guide and oversee the overall operations strategy in the country, ensuring compliance with Mercy Corps policies. - Work collaboratively with program, HR and finance teams to maintain efficient support services and proactively address challenges. - Supervise a diverse team, proactively coaching and training team members for high performance. - Oversee application of procurement policies and procedures and compliance with donor regulations. - Oversee logistics, travel and transport services aligned with programmatic needs. - Manage custom clearance-related activities during the emergency response phase. - Oversee maintenance of Mercy Corps’ assets and effective management of warehouses and goods. - Ensure that country and field office specific policies are up to date and communicate them to the teams. Develop new policies and guidelines as needed. Procurement Manager - Oversee procurement activities according to the Field Procurement Policies and Procedures, SOPs and donor rules & regulations. - Work collaboratively with program and finance teams to move processes forward swiftly and to troubleshoot issues. - Facilitate competitive processes to identify, select and negotiate with contractors to ensure that standards for quality and timeliness are achieved. - Coordinate with logistics and program teams on supply chain operations, storage, and transfer of goods to field sites. - Supervise procurement team members; hire, onboard and train team members as necessary. Start-up Operations Lead - Work collaboratively to develop a start-up strategy and plan for program start up, devising appropriate operations systems. - Work closely with Program, Administration, Security and Finance on the set up of new offices, partnerships and systems. - Recruit, onboard and train national team members to fill operations support functions. - Ensure tools and tracking mechanisms are in place to accurately assess and communicate progress against the start-up work plan, resources (budget and personnel), and issues. Safeguarding Responsibilities - Works to ensure Mercy Corps’ Safeguarding Standards are integrated and upheld in all areas of HR work. - Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. - Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. - Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. The Process Shortlisted candidates will be invited to an interview process and to provide professional references; through which we will assess each candidate’s competency in four priority areas - inclusive people management, results-oriented program management, problem solving, and communication. Those meeting the minimum qualifications and demonstrating competency in the priority areas will be invited to join the Pool. Once selected into the Alumni Talent Pool, members will provide information about their professional experience, qualifications, availability, and preferences. Pool members will then be matched to specific temporary employment opportunities (on average 3 months) as hiring managers request support from the Talent Pool. Pool members will manage their own time and availability and will have the option to accept or decline any particular assignment. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Successful Talent Pool members are self-starters who are ready to dive into an assignment on short notice. They have a positive attitude, are adaptable to changing circumstances, and are focused on problem solving. They have good self-awareness and understand their personal strengths and development needs, which they continuously work on between assignments. Talent Pool members understand it is a privilege to work in this sector and bring this enthusiasm to all their Mercy Corps assignments. Minimum Qualification & Transferable Skills - BA/S or equivalent in a relevant field required. - At least 5 years of field experience in international relief and development operations overseeing procurement and logistics support functions. - Prior experience with Mercy Corps within the last four years, as an employee and/or consultant (Should have worked with Mercy Corps for at least one year.) - Experience leading teams, managing performance of supervisees, and coaching/ mentoring staff. - Experience and understanding of institutional donors is preferred. - Ability to influence, handle negotiations and make fast and effective decisions and plans in emergency contexts. Personal passion for and commitment to working in a diverse array of emergencies. - Willing and able to deploy internationally at short notice for assignments. - Able to work effectively in a highly stressed and potentially physically challenging emergency response set up in early and later stages of responses. - Availability to work non-standard hours as needed, especially when supporting an active emergency or critical incident response. - Professional level proficiency in at least one of Mercy Corps’ working languages (English, French, Spanish, Arabic); proficiency in multiple languages is strongly preferred. Living Conditions / Environmental Conditions Living conditions will depend on the location of assignment but may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing will depend on the assigned post and will be specified in the position description. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

The Alumni Talent Pool is open exclusively to former Mercy Corps team members who were employed within the past 4 years and completed at least 1 year of service. You do not need to submit a cover letter, a CV/Resume is sufficient. Application Deadline: 1 May 2026. For this round of ATP recruitment, we are particularly interested in applications from French and/or Arabic speakers. About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. The Program Mercy Corps has created an Alumni Talent Pool to support emergency response, transitions and complex program start-up, by fast-tracking Mercy Corps alumni into temporary Senior Program and Emergency Response roles. The initiative focuses on matching qualified team members with urgent country-based needs, for short-term placements (3 months on average). This is an opportunity for senior program leaders that offers more professional and personal flexibility and access to diverse experiences. The Role Mercy Corps alumni who were employed within the last four years qualified to fill Senior Program Roles (Multi-Country Manager, Country Director, Deputy Country Director, Program Director, Program Manager, Emergency Response Lead, or Start-up Team Lead) will be eligible to join the Alumni Talent Pool. Once selected into the Pool, members will have access to short-term opportunities in countries where Mercy Corps operates. Responsibilities and supervisory structures will vary depending on the type of assignment. When on assignment, members will be eligible for competitive salary and benefits. The eligible salary ranges and a description of all benefits associated with these short-term positions will depend on the type of employment they are hired under and may vary if this is an expat position, consultancy or if the work is done remotely. Multi-Country Director - Strategic leadership across multiple countries, ensuring oversight of program design, quality, implementation and compliance for key country programs. - Oversee multiple Country Managers, ensuring accountability, decision making, and targeted support for priority areas. - Foster high-performing teams through strong remote leadership, clear guidance and modeling of effective behaviors. - Drive business development and strategic partnerships, working closely with Country Managers to align donor engagement with country priorities. - Promote program quality by ensuring programs are based on assessment of emergency needs, sound design principles, robust technical quality and utilize Mercy Corps and donor required M&E systems. - Represent Mercy Corps at the highest levels with donors, partners, and stakeholders. Country Director - Responsible for managing programming, operations and security with supervisory responsibility over the country-based team. - Set direction by prioritizing and organizing actions and resources to achieve program and agency objectives. - Develop the capacity of the team, deepen understanding of their roles and assist with career development. - Build and maintain operational systems that ensure proper administrative support for programs, as well as segregation of duties between finance and operations. - Represent Mercy Corps programs with government, donors, partners and media. Emergency Response Lead - Manage all aspects of a rapid, high quality emergency response, including oversight of resources, operations, safety and security, and programming. - Navigate humanitarian coordination systems and effectively represent Mercy Corps to government, donors and partners. - Hire and supervise a senior management team and other response team members while modeling inclusive leadership. - Oversee program quality and effectiveness by ensuring programs are based on assessment of emergency needs, sound design principles, robust technical quality and utilize Mercy Corps and donor required M&E systems. Director of Programs/Program Director - Oversee program quality and impact by ensuring programs are based on sound design principles and utilize Mercy Corps and donor required M&E systems. - Ensure all interventions adhere to Mercy Corps’ Program Management policy and beneficiary accountability standards. - Provide support to program teams at key moments including program start-up, kick-off meetings, inception meeting check-ins, quality audits and spot checks, and end of program transition meetings. - Ensure technical excellence by connecting technical resources and support to in-country programming. - Develop and maintain effective processes to produce high quality donor deliverables and reports. Program Manager - Lead program implementation to ensure quality, timeliness, and compliance with Mercy Corps and donor standards. - Supervise program teams, manage budgets and operations, and coordinate with technical and support departments. - Represent Mercy Corps with partners and stakeholders. - Monitor progress toward outcomes, and adapt implementation based on learning and context. - Promote safeguarding, accountability, and program management excellence. Start-up Team Lead - Lead cross-functional collaboration to devise a project start-up strategy and plan for the inception phase of the project and/or new country program (first 3-6 months). - Ensure tools and tracking mechanisms are in place to accurately assess and communicate progress against the start-up work plan, resources (budget and personnel), and issues during start-up. - Work closely with the HR/Admin team on recruitment, orientation, and training new staff on MC policies and procedures. - Foster a culture of compliance and accountability among the team with regards to Mercy Corps, donor and government laws, policies, rules and regulations; socialize Program Management Minimum Standards and best practices. - Prepare a post-startup work plan to guide transition to regular program implementation. Safeguarding Responsibilities - Works to ensure Mercy Corps’ Safeguarding Standards are integrated and upheld in all areas of HR work. - Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. - Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. - Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. The Process Shortlisted candidates will be invited to an interview process and to provide professional references; through which we will assess each candidate’s competency in four priority areas - inclusive people management, results-oriented program management, problem solving, and communication. Those meeting the minimum qualifications and demonstrating competency in the priority areas will be invited to join the Pool. Once selected into the Alumni Talent Pool, members will provide information about their professional experience, qualifications, availability, and preferences. Pool members will then be matched to specific temporary employment opportunities (on average 3 months) as hiring managers request support from the Talent Pool. Pool members will manage their own time and availability and will have the option to accept or decline any particular assignment. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Successful Talent Pool members are self-starters who are ready to dive into an assignment on short notice. They have a positive attitude, are adaptable to changing circumstances, and are focused on problem solving. They have good self-awareness and understand their personal strengths and development needs, which they continuously work on between assignments. Talent Pool members understand it is a privilege to work in this sector and bring this enthusiasm to all their Mercy Corps assignments. Minimum Qualification & Transferable Skills - BA/S or equivalent in a relevant field required. - At least 5 years of field experience in international relief and development programs. - Prior experience with Mercy Corps within the last four years, as an employee and/or consultant (Should have worked with Mercy Corps for at least one year). - Experience leading teams, managing performance of supervisees, and coaching/ mentoring staff. - Professional level proficiency in at least one of Mercy Corps’ working languages (English, French, Spanish, Arabic); proficiency in multiple languages is strongly preferred. - For Country Director roles: At least 5 years of senior-level leadership, capacity building and field management experience. - For Country Director roles: Demonstrated success working effectively and respectfully with host country government, private sector, INGO, NGO partners and other stakeholders in complex environments. Living Conditions / Environmental Conditions Living conditions will depend on the location of assignment but may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing will depend on the assigned post and will be specified in the position description. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).