Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team & Role: This role is part of our Experience Team (UX/UI). ServiceNow is transforming how enterprise knowledge is created, delivered, and consumed. We’re moving from a world where large teams of writers produce content manually to one where AI-powered, agentic systems generate, classify, and deliver the right knowledge to the right person at the right moment — across millions of users worldwide. This role sits at the center of that transformation. You will design and build the engineering infrastructure that makes agentic content creation possible at scale: automation pipelines, AI tooling, LLM integrations, and the systems that connect ServiceNow’s knowledge platforms into a unified, intelligent content engine. This is a high-autonomy, high-impact role. You won’t be handed a roadmap — you’ll help define one. If you are energized by building systems that fundamentally change how work gets done, and want to do it at the scale of one of the world’s leading enterprise software companies, this is that role. What you get to do in this role: - Architect and build automation pipelines that replace high-volume, repeatable content tasks — shifting the team from manual production to AI-native delivery. - Design and develop LLM-powered tooling that enables agentic content creation workflows, including prompt libraries, evaluation frameworks, and orchestration systems. - Build and maintain integrations across ServiceNow’s content platforms, knowledge management systems, and AI services — creating the infrastructure for a unified knowledge engine. - Develop MCP server configurations and agentic workflow tooling that extend AI capabilities directly into writer and engineer workflows. - Partner with Digital Technology teams to connect content systems to the broader ServiceNow platform ecosystem, including search, taxonomy, and digital experience surfaces. - Define engineering standards and architectural patterns that scale AI tooling across the team and organization. - Operate as a technical thought leader — shaping strategy, influencing platform decisions, and bringing a point of view on where AI and automation create the most leverage. Qualifications Preferred Qualifications: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of software engineering experience with a strong background in systems development, backend engineering, or platform infrastructure. - Demonstrated experience building production-grade automation pipelines, workflow systems, or AI-powered tooling. - Proficiency in Python and/or JavaScript/Node.js; comfort designing across the full stack. - Experience integrating with APIs, content platforms, knowledge management systems, or enterprise data systems. - Ability to operate with high autonomy — defining scope, setting direction, and delivering end-to-end without a fully paved path. - Strong communication skills with the ability to engage technical and non-technical stakeholders equally well. Basic Qualifications: - Hands-on experience with LLM APIs (Anthropic, OpenAI, or similar), agentic workflow design, or prompt engineering at scale. - Familiarity with MCP (Model Context Protocol) server architecture or AI agent orchestration frameworks. - Experience with content automation, structured content systems (e.g. DITA), or knowledge graph infrastructure. - Background in SaaS or enterprise technology environments. - Experience working with open source tooling ecosystems and developer workflow infrastructure. For positions in this location, we offer a base pay of $199,100 - $348,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: AMS - North America and Canada - Work Persona: Flexible or Remote

• Provide L2/L3 support for mail services in the region, including incident triage, troubleshooting, and resolution. • Manage mail-related service requests (provisioning, configuration changes, access, routing, and policy enforcement). • Perform root-cause analysis for recurring mail issues and implement corrective/preventative actions. • Execute and validate changes (maintenance, configuration updates, and migrations) following change governance. • Maintain operational documentation, runbooks, and knowledge articles. • Collaborate with identity, network, security, and endpoint teams to resolve cross-domain issues. • Monitor service health and capacity; take proactive measures to prevent incidents. • Support audit and compliance requirements for mail systems (retention, eDiscovery, security controls).

• Responsable de l’entretien du porte-feuille clients existants et de son développement, en apportant des solutions techniques et innovantes d’analyse de l’eau. • Accompagne les clients à répondre aux enjeux liés à l’environnement. • Revue des opportunités et définition du plan d’actions : 30 jours, 60, 90 jours. • Planification et organisation de rendez-vous clients. • Réalisation de compte-rendu de visites avec l’outil CRM SalesForce. • Prise en charge et/ou suivi des demandes entrantes avec l’appui de nos services. • Réunion d’équipe en visio-conférence et clôture de la semaine.

Job Description BAE Systems Inc, Space and Mission Systems (SMS) is seeking a skilled Engineer with a blend of PIR remote sensing and software development experience to join our team. As a Signal and Image Processing Engineer, you will work closely with our customers at NASIC to leverage your expertise in remote sensing technologies and apply it to exciting areas including agentic development, code containerization, and building machine learning (ML) models. Beyond remote sensing and software engineering, preferred skills in model-based systems engineering (MBSE), algorithm development, and/or natural language processing (NLP) and Large Language Models (LLM) will allow you to contribute to a wide range of efforts at BAE Systems Inc. The Engineering, Science and Analysis (ESA) Strategic Capabilities Unit comprises the technical talent and organizational leadership that enables the successful delivery of high-impact discriminating technologies for our customers' missions. Our collaborative, cross-functional teams are committed to innovation, integrity, continual learning and strong execution. What You'll Do: - Solve intelligence, tactical, and military problem sets. - Create applications for PIR or similar sensor data. - Develop spatial and temporal signal processing algorithms for Processing, Exploitation, and Dissemination. - Model system performance. - Characterize remote sensing sensors and the impact on target detection and classification. - Enhance, test, and evaluate algorithms to detect, track, characterize, and exploit weak signals. - Apply rigorous statistical methods and analysis to ensure findings are complete and accurate. - Develop, optimize, test, evaluate, and integrate scientific algorithms using high-level computing languages (typically Python, MATLAB). - Coordinate research activities within a team. - Collaborate with customers at all levels within the IC customer base. - Maintain a regular and predictable work schedule. - Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment. - Perform other duties as necessary. On-Site Work Environment: This position requires regular in-person engagement by working on-site five days each normally scheduled week in the primary work location. Travel and local commute between company campuses and other possible non-company locations may be required. Working Conditions: - Work is performed in an office, laboratory, production floor, or cleanroom, outdoors or remote research environment. - May occasionally work in production work centers where use of protective equipment and gear is required. - May access other facilities in various weather conditions. Required Education, Experience, & Skills - BS degree or higher in Engineering or a related technical field is required plus 4 or more years related experience. - Each higher-level degree, i.e., Master's Degree or Ph.D., may substitute for two years of experience. Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education. - A current, active Secret security clearance is required with the ability to obtain and maintain a TS/SCI. - 4+ years of experience in spectral or EO/IR data analysis, including knowledge of algorithms and processing methodologies for atmospheric compensation, target detection and scene characterization. - PIR Experience and understanding of PIR sensors, data, and phenomenology. - Recent Python expertise and experience with modern Software Engineering methodologies. - Image processing and algorithm development (both conventional and ML) experience. - Experience in managing cloud-deployed, full-stack web app solutions or similar software development projects. - Back-end expertise in object-oriented environments. - Front-end, modern web framework/GUI. #LI-NP1 Preferred Education, Experience, & Skills - Master of Science (MS) or higher in Engineering, Physics, Remote Sensing, Computer Science, or related field. - Experience with PIR Remote Sensing Technologies, Science, or Analysis. - Active TS/SCI security clearance. - Skills in at least one of the following: Software Development, Systems Engineering, Machine Learning, Algorithm Development. Pay Information Full-Time Salary Range: $88189 - $149922 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems Space & Mission Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Headquartered in Boulder, Colorado, Space & Mission Systems is a leading provider of national defense and civil space applications, advanced remote sensing, scientific and tactical systems for government and commercial customers. We continually pioneer ways to innovate spacecraft, mission payloads, optical systems, and other defense and civil capabilities. Powered by endlessly curious people with an unwavering mission focus, we continually discover ways to enable our customers to perform beyond expectation and protect what matters most. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified. Multiple positions may be available on this opening.