Role Description We are looking for a Salesforce Administrator with 3+ years of professional experience to join our high-performing and highly visible Salesforce Team. Our skilled Salesforce department offers a unique environment to grow, diversify their expertise, and work on impactful, large-scale solutions across industries. Instead of being limited to a single org, Admins gain exposure to varied business challenges, advanced implementations, and best practices, accelerating both their technical and consulting skills. Surrounded by experienced architects, developers, and consultants, they benefit from continuous learning, mentorship, and collaboration. Qualifications - 3+ years of commercial experience - Understanding of Sales and Service Cloud functionality - Objects, fields, page layouts, record types, validation rules creation and management - Experience configuring automation using Flows - User and Permission management experience - Knowledge of data management tools - Upper-Intermediate or higher level of spoken and written English (B2+) Requirements - Integrations with signing tools, CPQ or Revenue Cloud (will be a plus) Responsibilities - Manage day-to-day configuration of the Salesforce org, ensuring system stability and data accuracy - Create and maintain custom objects, fields, page layouts, record types, and automation tools - Provide ongoing support to end-users: troubleshooting issues, answering questions, and resolving system errors - Conduct user training and develop documentation for new processes - Manage user onboarding/offboarding and ensure correct permission assignments Work Schedule Full-time working day, the full remote is available Interview Stages - Call with the recruiter - Interview with SF Administrator and recruiter - Call with Delivery Director Benefits - Work fully remotely - English Lessons & Speaking Club - Internal courses, workshops, subscriptions - Paid public holidays - Strong SalesForce community Recruiter Anastasiia Vaskiv

• Build and maintain Salesforce reports and dashboards for pipeline reviews, forecast calls, QBRs, and leadership reporting • Pull and prep data for weekly and monthly operating cadences; ensure reporting is accurate and delivered on time • Own pipeline hygiene by proactively identifying issues, driving accountability with reps, and improving underlying processes to prevent recurring problems — flag stale opportunities, missing fields, and data quality issues; follow up with reps and managers to resolve • Track funnel metrics (lead-to-opportunity, stage conversion, win rates) and rep attainment; surface trends and anomalies • Analyze data to identify trends, risks, and opportunities; proactively surface insights to GTM and Finance stakeholders • Contribute to ongoing improvements in Salesforce configuration to support evolving business needs — manage user setup, permissioning, profiles, roles, page layouts, fields, validation rules, and automation (flows) • Support the quote-to-cash process in Salesforce CPQ — assist with quote creation, product catalog updates, pricing rules, and troubleshooting approval workflows • Maintain lead routing, assignment rules, and MQL-to-SQL handoff processes • Support data enrichment and deduplication efforts to maintain data integrity across systems • Manage integrations and day-to-day operations of GTM tools, including HubSpot, Outreach, ZoomInfo, Gong, and LinkedIn Sales Navigator • Handle user onboarding/offboarding, access requests, and first-line troubleshooting across revenue systems • Maintain system documentation, process guides, and training materials; support ongoing team enablement • Assist with renewal tracking and ensure renewal pipeline data in Salesforce is current and accurate • Help ensure Salesforce data aligns with what finance needs for bookings, billing, and commission calculations • Partner with RevOps and GTM stakeholders to support improvements to systems and processes

• Support multiple concurrent Salesforce initiatives by configuring and maintaining the platform • Administer and enhance Salesforce functionality using declarative tools • Collaborate with users and stakeholders to gather enhancement requests and implement improvements • Perform system testing to validate configurations and ensure data integrity

Role Description The Salesforce Administrator, Marketing Cloud will serve as a senior platform specialist responsible for the strategic development, administration, and optimization of our Litify-based Salesforce ecosystem, with a dedicated focus on Marketing Cloud and Data Cloud capabilities. You will lead cross-functional initiatives to unify client data, drive sophisticated marketing automation, and enhance our data architecture—while supporting and mentoring a team serving 200+ users. This is a high-impact role with significant visibility and the opportunity to shape how the firm leverages Salesforce’s most advanced cloud products. Key Responsibilities - Own the configuration, management, and optimization of Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Content Builder. - Lead the implementation and administration of Salesforce Data Cloud, including data model design, identity resolution, segmentation, and activation strategies. - Architect data integration pipelines between Data Cloud, Marketing Cloud, and the core Litify environment to create unified client profiles. - Design and execute multi-channel marketing journeys and automated campaigns, ensuring deliverability, compliance, and performance. - Serve as a senior administrator of the Litify Salesforce environment, ensuring scalability, stability, security, and user accessibility across the platform. - Oversee daily administrative operations including user provisioning, permission sets, role hierarchy management, report/dashboard development, Flow troubleshooting, and user support ticket resolution. - Lead the evaluation of declarative vs. programmatic solutions, establish standards for Salesforce Flow and automation, and conduct regular system audits to maintain data integrity and security compliance. - Drive platform optimization initiatives, including third-party integrations (telephony, workflow tools, marketing platforms) and the exploration of AI-powered enhancements. - Lead the preparation, testing, and execution of Salesforce releases while maintaining comprehensive documentation and championing best practices across system governance. - Serve as a trusted internal advisor on Salesforce platform capabilities, mentoring junior team members and guiding the organization on strategic platform improvements. Qualifications - Minimum 5 years of hands-on Salesforce administration and/or development experience in a production environment. - Salesforce Administrator certification required. - Demonstrated experience with Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio) in a professional capacity. - Working knowledge of Salesforce Data Cloud concepts including data modeling, identity resolution, and segmentation. - Experience with Litify or Salesforce Service Cloud strongly preferred. - Proven ability to manage complex, multi-workstream projects and balance competing priorities in a fast-paced environment. - Strong analytical and problem-solving skills with a strategic, proactive mindset toward continuous improvement. - Excellent written and verbal communication skills, including the ability to train and mentor users at all levels of technical proficiency. - Highly detail-oriented with a strong commitment to security, data hygiene, documentation, and platform governance. Preferred Qualifications - Marketing Cloud Email Specialist, Marketing Cloud Administrator, or Data Cloud Consultant certification. - Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder). - Experience with AMPscript, SSJS (Server-Side JavaScript), or Salesforce CDP within Marketing Cloud. - Familiarity with data privacy regulations (GDPR, CCPA, CAN-SPAM) and their application within marketing platforms. - Experience with Salesforce DevOps tools, CI/CD pipelines, or release management platforms (e.g., Gearset, Copado). - Background in the legal industry or professional services environment. Compensation - Salary Range: $130,000 – $150,000, depending on experience. Benefits - Excellent work environment with opportunities for career growth within the firm. - Comprehensive benefits package: medical, dental, life, disability. - 401(k) with 6% employer match. - Paid holidays, PTO, sick time, and more. Equal Opportunity Employer Nyman Turkish is proud to be an Equal Opportunity Employer. We encourage applicants from all backgrounds—including but not limited to race, religion, color, national origin, sex, age, and disability—to apply.