Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Relationship Manager About your role: At Fiserv, we enable clients to move money and data securely and efficiently through innovative payments and financial services technology. The Relationship Manager will own a book of business focused on client retention and expansion. You will partner with clients and internal teams to align Fiserv solutions to client strategy and drive measurable outcomes. What you’ll do: - Manage a portfolio of strategic enterprise accounts, acting as the primary client advocate for retention, risk mitigation, and revenue growth. - Proactively identify client needs, prepare proposals, and design solution recommendations using Fiserv product suites to increase client value and adoption. - Build and maintain relationships with decision-makers and influencers at all levels to safeguard relationships and surface expansion opportunities. - Coordinate cross-functional Fiserv teams (product, operations, implementation, risk, finance) to resolve issues, review monthly performance, and implement corrective actions to control liability. - Lead contract renewals as client agreements near expiry. - Track account health, revenue performance, and churn drivers to inform strategic plans and escalation paths. Experience you’ll need to have: - 3+ years of experience in account management or strategic relationship management with large, complex clients. - 3+ years of experience in negotiating commercial contracts and enterprise agreements. - Bachelor's degree and/or an equivalent combination of educational background, related experience, and/or military experience. Experience that would be great to have: - Familiarity with the financial institution landscape and regulatory environment. - Proven track record driving incremental revenue growth within existing accounts. - Demonstrated experience negotiating large, complex contracts. - Experience working with onboarding, implementation, or professional services teams. How you’ll work: - This role requires the use of a computer and audio equipment. Travel: - Approximately 50% travel is expected. Benefits at Fiserv: - Fuel Your Life wellness program with activities and rewards to support total well-being - Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program - No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members - Recognition through Living Proof, with points redeemable for merchandise and gift cards - Eight Employee Resource Groups to build connection and inclusion - RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP) - Comprehensive extended health care and vision benefits, plus dental coverage - Company-paid Basic Life and AD&D, with optional life and AD&D coverage available - Company-paid Short-Term Disability and Long-Term Disability income protection - Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits Salary Range $49,600.00 - $105,500.00 These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan. Thank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

• Directly manage teachers to ensure excellent standardized delivery for classroom courses, coaching calls, and InstructorLink. • Collaborate with the Classroom Operations team on instructor selection and class assignments. • Analyze instructor evaluations, student feedback, and other metrics in order to support instructor performance and development. • Provide instructors with feedback, professional development, and training opportunities to enhance teaching skills. • Accurately manage payroll for all direct reports. • Serve as the primary point of contact for instructors, addressing their concerns and providing support as needed. • Work directly with the Teacher Recruitment Team to identify and prioritize instructor hiring needs for your team. • Oversee the interviewing, onboarding, and training process for new teachers. • Collaborate across teams to solve problems and ensure excellent student experiences across your area of responsibility. • Collect content feedback from instructors and share with the product team in an effort to improve products. • Communicate product updates and changes to instructors as needed to ensure they have the most updated versions and information for students. • Work with other teams as needed to solve teacher-related student escalations. • Participate occasionally as needed on certain client calls with Sales and Customer Engagement when an Academic SME is needed. • Teach classes occasionally as needed based on business priorities.

Career Category Quality Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Biostatistics Manager What you will do Let’s do this. Let’s change the world. In this vital role you will ensure all statistical aspects pertaining to clinical activities meet required standards and are statistically correctly. The Biostatistics Manager will influence study design, defending statistical approaches both internally and externally ensuring strict adherence to all Amgen’s Policies, SOPs and other controlled documents. You will also lead on one complex or multiple less complex studies and projects. - Providing statistical contributions, statistical review and quality control of Key Design Elements (KDE) protocols, randomization specifications, Statistical Analysis Plans (SAPs), Table, Listing and Graph (TLG) shells, Submission Data File (SDF) specifications, other key-study related documentation, protocol deviations, Flash Memos, Clinical Study Reports (CSRs), clinical publications, and other communications - Completing statistical analysis of individual studies/projects - Publishing applied research in scientific journals and books, and give presentations on statistical methodology in the biopharmaceutical setting at external scientific meetings (biopharmaceutical industry and academic meetings) - Being familiar with statistical policy and strategy at Amgen - Staying abreast of latest developments in the field of statistics in drug development and contribute to scientific advances in the field - Communicating the role of the Global Biostatistics department, and may contribute to statistical training within Global Biostatistics and within Amgen - Assisting in the review of Amgen Policies, SOPs and other controlled documents - Assisting with study and systems audits conducted by Amgen CQA and external bodies - Serving as team member of change / process improvement initiatives” What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a detail oriented person with these qualifications. Basic Qualifications: Doctoral degree in Statistics/Biostatistics or other subject with high statistical content OR Currently enrolled in PhD program in Statistics/Biostatistics or other subject matter with high statistical content, and must complete all requirements necessary to obtain Doctoral Degree in the PhD program prior to employment start date OR Master's degree in Statistics/Biostatistics or other subject with high statistical content and 3 years of statistics experience Preferred Qualifications: ·Doctorate in Statistics/Biostatistics with 1 year of post-graduate statistical experience in the pharmaceutical industry or medical research ·Excellent computing, modelling and simulation skills using R, SAS, WinBugs, FACTS, etc. ·Experience in designing, analyzing and reporting of clinical trials within Pharmaceutical/Biotechnology/Public Health setting in Industry, Government or Academia ·Proactive and efficient in learning emerging adaptive designs and building simulation tools for wide use and applications ·Knowledge of Bayesian statistics ·Extensive knowledge of simulation and modeling techniques ·Work well with both statistical colleagues and cross functional teams ·Good communication skills (written and oral) What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: - A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans - Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .Salary Range 131,551.95USD -177,982.05 USD

Department BSD OCR- Post Award About the Department The Office of Clinical Research (OCR) is dedicated to supporting the infrastructure for the management and administration of clinical research at The University of Chicago as well as individual research programs with the goal of improving communication, consistency and collaboration across the Biological Sciences Division and UChicago Medicine. The mission of the OCR is to catalyze clinical research by providing expertise, resources, infrastructure, and systems that facilitate clinical research operations and enable collaboration across the enterprise while promoting compliance and human subject protection on behalf of our diverse community of patients and volunteers. Job Summary The job provides professional support for pre-award and/or post-award activities relating to grant and contract proposals and funding within a department or unit. Pre-award activities include research, preparing applications, and editing proposals. Post-award activities include compliance monitoring, payment processing, and salary allocations. Performs work with moderate guidance and utilizes knowledge of University and business drivers. The Clinical Trial Internal Controls Manager oversees financial integrity and data compliance for Clinical Trial Post Award Management. The role supports the Clinical Trial Financial Group (CTFG) within the Office of Clinical Research for the Biological Sciences Division. Responsibilities - Serves as a primary account administrator for reduced Clinical Trial Portfolio. - Develop and maintain standard operating procedures for Clinical Trial Receivables Management. - Manages the full AR lifecycle for Clinical Trial billing, including invoicing, collections and payment application. - Manage Sponsor & CRO bill plans by initiating Oracle Customer Relationship updates for Bill To third party payors. - Enforces timely and accurate invoice receipting in adherence to Clinical Trial Agreements and internal policies. - Reviews Aging Open balances on the AR Aging Detail Report in Oracle for Clinical Trial payment receipting and application. - Proactively address overdue AR invoices within Oracle. - Identify Accounts Receivables control deficiencies and recommend areas for process improvement when Billing Errors arise. - Manages Credit Memo submissions and corrections. - Provides support for internal and external audits through documentation, and university reporting mechanisms. - CTFG lead contact for external stakeholders regarding payment issues for receipting. - Develop and implement efficient AR workflows and billing systems. - Establish and enforce internal controls for receivables management. - Provide training on clinical trial billing processes and systems. - Ensure data integrity across the Oracle financial system and the Clinical Trial Management System (CTMS). - Manages check and wire-transfer deposits and earnings invoicing for all trials within the division. - Provides guidance for team members to maintain accurate accounts receivable and payable data in Oracle and CTMS. - Facilitates timely reconciliation and close-out of terminated clinical trials. - Communicates regularly with study staff on accrual tracking via CTMS reporting. - Develops a working knowledge of university policies and procedures as it relates to reporting and receivables collection. - Creates and maintains excel spreadsheets and databases as necessary to validate reporting modifications. - Applies logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. - Collects, interprets, and performs routine analyses of receivables data. - Act as a resource to team members on accounts receivable systems or other financial and budgetary data. - Collaborates with research administration, grants management, and revenue cycle teams to resolve complex issues related to research revenue claims or payment delays. - Working with internal research finance, grants management, and clinical trials offices to resolve research account discrepancies. - Participates and may lead in training sessions, performing audits, and promoting an understanding of internal procedures, policies, and expectations. - Seeks new avenues for funding and grant opportunities and ensures that notices of relevant opportunities are brought to faculty attention. Works with sponsors to draft proposal budgets in accordance with University needs, with a moderate level of guidance. - Handles straightforward post-award activities including account creations, regulatory and compliance monitoring, salary allocations, effort reporting, grant projections, cost allocations, cost center charges, equipment inventory, invoice preparation, grants and contracts. - Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Certifications: --- Preferred Qualifications Education: - Bachelor’s Degree or Advanced Degree. Experience: - Previous financial experience. - Working knowledge in Oracle, Business Objects, Orbit and academic medical operations. - An understanding of fund accounting principles, federal and major non-federal post-award policies, allowable cost policies, receivables, and fundamental academic medical research accounting principles. Preferred Competencies - Strong computer skills including word processing, database management, and spreadsheet skills. - Excellent verbal and written communication skills. - Attention to detail. - Flexible and adaptable. - Knowledge of general accounting standards and auditing. - Strong organizational skills. - Sound financial and analytic skills. - Research issues and propose solutions to problems. - Demonstrated initiative in improving processes and enhancing systems. - Exercise sound judgment, discretion and tact. - Exceptional time management skills and the ability to handle multiple, concurrent tasks within deadlines. - Work with individuals from across the division and University. - Proficient in research methods and funding sources. - Expertise with clinical trials. - Background with federal and non-federal regulations for grant management. - Proficiency with fund accounting. - Familiarity with federal and non-federal grant and contract policies. Working Conditions - Remote. Application Documents - Resume (required) - Cover Letter (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Financial Management Role Impact Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary​ FLSA Status Exempt​ Pay Range $75,000.00 - $100,000.00The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible YesThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.