• Deliver solution presentations, demonstrations and recommendations to prospects and customers. • Develop technical relationships with existing customers through Quarterly Technical Reviews. • Assist in response to Request for Proposals/Information. • Represent BeyondTrust at Trade Shows, Seminars, and other Company Events. • Use common Sales & Marketing applications such as Salesforce, Confluence, Skytap, etc. • Support technical evaluations of our products, including the development of Proof-of-Concept Success Plans. • Provide support for BeyondTrust Partners. • Continue to develop both BeyondTrust product and industry knowledge.

• Serve as the primary technical and solution contact throughout the sales cycle • Address complex healthcare challenges using Health Catalyst tools and solutions • Engage prospects to understand their unique healthcare data and analytics needs • Educate prospects and clients on the Health Catalyst capabilities, industry trends, and best practices • Conduct discovery sessions to understand each organization’s data and analytics requirements • Lead discussions and deliver tailored demonstrations of Health Catalyst tools and solutions • Showcase Health Catalyst’s ROI and value to help convert prospects into long-term customers • Build strong relationships with clients, acting as a trusted advisor • Identify opportunities to expand Health Catalyst’s impact • Collaborate with Product, Marketing, and Sales teams to maintain a deep understanding of technology and client needs • Participate in proposal strategy for RFP/RFI responses • Prepare and present customer-centric presentations and product demonstrations • Work with the technical demo team to improve demo solutions and presentations • Collaborate with client delivery organization for effective implementation kickoff

• Lead pre-sales technical calls: explain the API, auth model, architecture, integration patterns, lab coverage, device data flows, and compliance posture • Be the technical voice in the room: handle deep technical questions bringing in Product or Engineering only when necessary • Own onboarding through early integration: partner with customer engineers to get to first successful API calls and production launch • Troubleshoot edge cases quickly over Slack and live calls • Own Junction’s technical collateral: docs, guides, decks, and segment-specific materials • Feed the roadmap: translate recurring blockers and feature gaps into structured input for Product and Engineering

• Lead the design and implementation of end-to-end data solutions, including ingestion, transformation, orchestration, and analytics layers • Translate customer business requirements into technical architectures and implementation plans • Own technical solutioning during Professional Services engagements, from discovery through delivery and handoff • Set clear expectations with customers on the next steps and then meet or exceed them • Ensure solutions align with best practices for scalability, reliability, security, and cost optimization • Troubleshoot and resolve complex customer issues related to the Prophecy IDE • Assist with issues around third-party integrations with the Prophecy environment • Partner with Sales and Solutions Engineering during pre-sales for technical discovery, solution validation, and scoping • Collaborate with Product and Engineering teams to provide customer feedback and influence roadmap priorities • Create technical documentation, architecture diagrams, and implementation guides