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Senior Solutions Engineer
Location
New York
Posted
104 days ago
Salary
$160K - $200K / year
Seniority
Senior
Job Description
Senior Solutions Engineer
Junction
• Lead pre-sales technical calls: explain the API, auth model, architecture, integration patterns, lab coverage, device data flows, and compliance posture • Be the technical voice in the room: handle deep technical questions bringing in Product or Engineering only when necessary • Own onboarding through early integration: partner with customer engineers to get to first successful API calls and production launch • Troubleshoot edge cases quickly over Slack and live calls • Own Junction’s technical collateral: docs, guides, decks, and segment-specific materials • Feed the roadmap: translate recurring blockers and feature gaps into structured input for Product and Engineering
Job Requirements
- You’ve worked as a Solutions Engineer, Sales Engineer on a technical B2B product
- You’ve supported an API-first platform and can explain authentication, access control, architecture, and integration trade-offs
- You’ve independently led technical pre-sales conversations with both startup and enterprise customers
- You have experience selling to engineering-heavy buyers
- You’ve been the primary technical contact through evaluation and early integration
- You’ve onboarded customers from kickoff through implementation and production launch
- You’ve handled security and compliance work with customers, including questionnaires and reviews (HIPAA, SOC 2, BAAs)
- You can troubleshoot integration issues live with customer engineering teams
- You’ve created and maintained technical documentation and collateral used in sales and onboarding
Benefits
- Generous early stage options (extended exercise post 2 years employment)
- Regular in person offsites, last were in Morocco and Tenerife
- Bi-weekly team happy hours & events remotely
- Monthly learning budget of $300 for personal development/productivity
- Flexible, remote-first working - including $1K for home office equipment
- 25 days off a year + national holidays
- Healthcare cover depending on location
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