Job Title: Exchange Customer Engineer (Bilingual) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.Role Overview We are seeking a highly skilled and experienced Customer Engineer specializing in Microsoft 365, Exchange Server, and Exchange Online. The ideal candidate will help customers optimize and modernize their email and collaboration environments, ensuring high performance, security, and reliability across both on-premises and cloud platforms. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical, and leadership stakeholders. As a Customer Engineer, you will act as a trusted technical advisor, supporting enterprise customers in the design, deployment, migration, and optimization of Exchange Server and Exchange Online environments, as well as broader Microsoft 365 administration and governance. Note: This position requires fluency in English. Key Responsibilities - Lead and deliver customer engagements focused on: - Exchange Server (on-premises and hybrid) - Exchange Online - Microsoft 365 administration and governance - Design and implement scalable and secure email architectures across hybrid and cloud environments - Plan and execute migrations from legacy email systems to Exchange Server and Exchange Online - Support migrations from on-premises Exchange to Exchange Online, ensuring minimal downtime and data integrity - Provide advanced troubleshooting, optimization, and post-migration support - Manage and maintain Exchange environments, ensuring high availability, performance, and reliability - Collaborate with customers to define migration strategies, timelines, and best practices - Support compliance, retention, and governance requirements within Microsoft 365 - Automate administrative tasks using PowerShell and other tools - Document technical solutions, best practices, and operational procedures. Required Qualifications - 10+ years of experience in customer-facing roles (architecture, administration, consulting, or support) - Strong hands-on experience with: - Exchange Server (administration, architecture, and migrations) - Exchange Online (administration and migrations) - Microsoft 365 administration and governance - Experience with hybrid Exchange environments - Strong knowledge of Active Directory and Azure Active Directory (Entra ID) - Proven experience planning and executing complex email migrations - Advanced troubleshooting and problem-solving skills - Experience with PowerShell scripting for automation and management - Strong communication and stakeholder management skills. Preferred Qualifications - Experience with: - Email compliance and retention solutions - Large-scale enterprise or government environments - Microsoft Graph API - Knowledge of: - Cloud Adoption Framework - Well-Architected Framework - Relevant Microsoft certifications in Exchange, Microsoft 365, or related areas. #WAH #WFH #LI-Remote Location: ESP Work-at-Home Language Requirements: Time Type:

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Implementation Specialist to join our growing team! The Implementation Specialist is a key team member of the National Employee Benefits Technology (EBTech) Department. The department deploys various software tools to our valued customers and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation. The incumbent is responsible for carrying out and overseeing various aspects of that software implementation process, including needs analysis, configuration, testing, training, and presentation of the software to customers and/or their employees. The candidate must also be very detail and deadline oriented. The Implementation Specialist works directly with customer contacts. How You Will Contribute: - Create and configure new and existing client websites (using third party software), following established SOPs and best practices. - Assist less senior teammates with development low to moderate complexity sites. - Proficient at root cause analysis and serves as subject matter resource in client meetings, as needed. - Primarily responsible with final testing and auditing of own and less senior teammates’ work to ensure proper functioning, with oversight. - Accountable for individual quality assurance on low to moderate complexity builds. - Maintains working knowledge of health and benefits products, services and tools in order to appropriately configure and test software tools - Primarily responsible for providing training and mentorship of less senior teammates. - Works on moderate complexity (or greater) client projects. - Participation in client meetings as needed. - Provide direct and indirect (through teammate development) daily support to assigned clients and/or clients as directed. - Developing root cause analysis skills to provide direct daily support to assigned clients as directed. - Anticipates and responds to client support questions as assigned and works directly with clients. - Assist with education of clients’ HR administrators on benefits programs, legislation, and regulatory requirements, with respect to assigned software, with very limited oversight. - Assist with training clients’ HR administrators on assigned software, with very limited oversight. - Promote teamwork, support, knowledge sharing and a positive attitude in the department and office. - Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates. - Strong ability to interpret and follow SOPs and assist with providing guidance on the development of SOPs, and provide SOP process improvement considerations for primary platform. - Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology. - Follow department guidelines, policies and procedures, including professional development and continuing education required for valid licensing. - Assist with the documentation of renewal, sales, and insurance operations compliance documents into the sales management database. - Pursues a course of personal and professional development. Licenses & Certifications: - Licensure in Life and Health Insurance or ability to obtain license within one year of employment. Skills & Experience to be Successful: - 2-4 years of experience in an office environment, preferably in the insurance, human resources, or financial sectors (preferred) - Minimum education required: Associate’s, or Bachelor’s degree, or equivalent work experience - 2-5 years of applicable software implementation experience - Ability to readily learn and apply new information/concepts - Proficient with MS Office Suite - Experience working with personal computer database applications - Exceptional telephone demeanor, professional approach to problem-solving - Attention to detail and the ability to adhere to strict deadlines - Ability to maintain a high level of confidentiality - Ability to travel for work if requested (Less than 5% of the time) Pay Range 55,000 - 65,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Capital Sales -- MedTech (Commission) Job Category: Professional All Job Posting Locations: Michigan (Any City) Job Description: This is a field-based role available in all cities within Michigan. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. We are searching for the best talent for Regional Technology Specialist. About Cardiovascular Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech As the Regional Technology Specialist, you will: Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs). Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on: - Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond. - Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly. - May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures. - Build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization. - Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives. - Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment. - Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process. - Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup. - Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel. - Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers.  - Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business. - Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners. - Develop and share best practices with US Field Sales and Service colleagues and internal partners. - Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.  - Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. - Prioritize and appropriately respond to requests in a high-stress environment.  Maintain composure and problem-solving focus during stressful interactions. - Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.  Formulate solutions based on dialogue and input gained during session.  - Respond daily to requests by email and voicemail from customers, practitioners and partners.  Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input. - As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment.  Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage. - Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications. - Maintains Safe Fleet standards according to Company guidelines. - Communicate business related issues or opportunities to the next management level. - Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. - Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. - Perform other duties assigned as needed. Required Qualifications: - A minimum of a bachelor's degree, or 5 years of relevant professional work experience. - Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities. - Do you have a valid driver's license issued in the United States? - Must be willing and able to travel up to 70% overnight locally, regionally, and nationally.  Preferred Qualifications: - Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience. - Managerial / supervisory experience.  - Live in the assigned geography. - Strong computer skills, including proficiency with Microsoft Office products Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here’s what you can expect: - Application review: We’ll carefully review your CV to see how your skills and experience align with the role. - Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. - Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. - Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. - Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection

Company Description At INSIDEA, we are a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot integration, we provide a holistic approach to transform your digital experience and maximize performance. Job Description - Onboarding & Implementation: Lead HubSpot portal setup, customization, and data migration for new clients. - Marketing Automation: Streamline sales and marketing workflows using HubSpot’s CRM and automation tools. - Content Management: Create and manage landing pages, forms, email campaigns, and effective calls-to-action. - Data Segmentation: Analyze and segment lists based on email engagement and website interactions for targeted lead nurturing. - Sales Pipelines: Configure deal stages and manage sales pipelines within HubSpot. - Client Relations: Collaborate with Customer Success Managers to foster strong client relationships and ensure effective implementation. - Optimization & Testing: Conduct tests to continually improve HubSpot processes and conversion rates. - Data Migration: Import data into HubSpot CRM and complete data mapping. - Behavioral Segmentation: Segment lists are based on email engagement and website interactions. - Performance Measurement: Analyze results to optimize lead nurturing workflows for improved conversion rates. Qualifications - 1+ years of experience in the HubSpot CRM, Marketing, Sales, and/or Service Hubs - Strong understanding of CRM and marketing automation best practices. - Experience with data migration, mapping, and list segmentation. - Excellent skills in creating and managing marketing content and campaigns. - Exceptional verbal and written communication skills - Demonstrated experience as a HubSpot user (certifications preferred) - Top-notch organizational skills to effectively manage multiple projects and campaigns