• Spend significant time with customers understanding their business, workflows, challenges, and the other tools they use • Participate actively in sales conversations and product pitches—good product managers do this regularly, and we expect the leader to model this behavior • Hear customer objections, competitive questions, and feedback firsthand to inform product vision • Proactively monitor the competitive landscape, emerging technologies, and market evolution—we're currently more reactive here and need someone to drive a proactive approach • Translate deep customer understanding into better product vision and roadmap decisions • Own and drive the strategic product vision across our platform, including Traffic, Labs, and Asset Protection product areas • Use the product extensively—log in regularly, understand how customers use it, see what works and what doesn't • Move beyond inbound product management to outbound, strategic product leadership • Think constantly about customer evolution, competitor moves, and technology trends • Build credibility with engineering teams through deep product knowledge and demonstrated customer understanding • Guide, mentor, and develop current product team members • Recruit and build a team that embodies customer-centricity—not just as a leader behavior but as a team-wide expectation • Drive a model where product managers have clear ownership areas and spend significant time talking to customers • Foster a culture where the entire product team participates in customer conversations and sales support • Build real credibility with engineering teams—this comes from being close to the product and truly understanding customer needs • Create productive tension with engineering leadership while maintaining collaborative relationships • Work closely with sales leadership to support customer acquisition and retention • Partner with engineering leaders (including those based in Europe) across time zones

• Own the end-to-end product lifecycle for Egnyte’s External Replication • Develop features that address enterprise Disaster Recovery and Backup mandates • Deep-dive into technical nuances of AWS S3, Azure Blob, and Wasabi • Identify and drive technical integrations with third-party cloud applications • Act as the "Product CEO" in a high-velocity agile environment

• Develop and lead accessibility strategy and execution across the Appspace platform. • Define the accessibility roadmap, make prioritization decisions, and work as a trusted advisor to customers. • Serve as the primary accessibility contact for our largest customers, handling executive-level conversations about compliance requirements, roadmap plans, and barrier remediation. • Develop and prioritize the accessibility roadmap in alignment with WCAG 2.1/2.2 Level AA and European Accessibility Act (EAA) requirements. • Translate compliance requirements and customer needs into clear user stories and acceptance criteria for development teams. • Triage accessibility issues reported by users and customers, prioritize remediation, and track progress. • Manage third-party accessibility audits and maintain accurate VPAT/ACR documentation. • Define and track metrics on accessibility performance (defect trends, audit findings, escalations).

• Implement the strategy and develop clinical product(s) • Keep the product competitive by understanding market problems and executing product roadmap • Collaborate with leadership regarding product strategy and execution • Manage complex clinical product initiatives including clinical criteria • Analyze market information and member claims data to support initiatives • Coordinate and launch new products and enhancements • Represent Clinical department as a strategic partner during customer requirement sessions • Responsible for regulatory oversight and external representation • Validate accuracy of clinical product information and oversee user acceptance testing • Establish cross-functional partnerships to drive informed decisions and successful execution • Collaborate with client partners as needed • Follow security policies and HIPAA regulations