• Monitor and evaluate interpretation calls for accuracy, completeness, tone, protocol adherence, and customer service • Complete 1h of call interpretation each week • Use standardized evaluation tools to assess interpreter performance and identify opportunities for improvement • Track performance trends and maintain accurate documentation of evaluations • Collaborate with the Training and Operations teams to support continuous improvement efforts • Participate in calibration sessions to ensure consistency and alignment in scoring • Assist with investigations into quality-related complaints or incidents • Escalate quality concerns and support action plans as needed • Stay up to date on industry best practices, Spanish-language nuances, and interpretation protocols

• Atuar como Analista de Qualidade Sênio; • Desenvolver e executar planos de teste abrangentes, garantindo a cobertura dos requisitos funcionais e não funcionais; • Identificar e documentar bugs, bem como acompanhar sua resolução junto à equipe de desenvolvimento; • Automatizar testes sempre que possível, aumentando a eficiência/precisão do processo; • Atuar como uma referência técnica, compartilhando conhecimento e melhores práticas em testes e garantia de qualidade; • Boa comunicação; • Capacidade de priorizar demandas e trabalhar sob pressão.

• Perform acceptance, compatibility, regression, functional, and non-functional tests (exploratory, connectivity, security, stress, and load). • Maintain system cycles (active UAT) in defined environments, including daily and monthly routines, batch processes, and interfaces. • Knowledge of software defects and testing techniques. • Knowledge of test management tools, bug tracking, and automated testing tools. • Experience in test management and test planning. • Able to plan and execute tests to align the scope of the discipline with available timelines. • Knowledge to perform security tests and validations, able to identify security vulnerabilities and propose system improvements. • Able to evaluate non-functional performance requirements of a system using specialized tools and monitors. • Able to use specialized tools for automation, performance, and for planning, managing, and executing tests. • Experience producing basic test documentation including test plans, test scripts/playbooks, evidence, and test data sets. • Able to create scripts in specialized tools and work with automated execution using variable data sets (datapools). • Identify target test items to be evaluated by the test effort. • Evaluate the results of each test cycle.

Position Overview As a global leader in 3D design, engineering, and entertainment software, Autodesk helps people imagine, design, and make a better world. Autodesk accelerates better design through an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. This is an exciting time to join us on our multi-year journey to disrupt the Design to Manufacture world with Fusion by delivering unprecedented value and converging workflows with cloud-based technology. We are rapidly combining many world-leading technologies and teams into the Fusion family. This role sits within the Platform organization in Autodesk's Product Design and Manufacturing Solutions (PDMS) division. We're looking for a Software Quality Assurance Engineer to help us support the in-market product as well as build new experiences that delight users need. You will be a primary member of a North America scrum team but share QA responsibilities between that team and another based in India. Responsibilities - Analyze project requirements, user stories, and specifications to identify the features and functionalities that need to be tested. - Collaborate with the development team and stakeholders to ensure a clear understanding of the testing scope. - Participate in requirement reviews and provide input on testability and potential quality issues. - Assists in documenting test dependencies, assumptions, and test environment requirements. - Follow test schedules and report progress to the QA lead or project manager. - Conduct various types of testing, such as functional, integration, regression, and performance testing, as required.Identify and communicate risks and issues that affect the quality of the product. - Contribute to the documentation of test summary reports, defect reports, and other relevant information. - Participate in design reviews, code reviews, and Agile ceremonies. - Work as part of a collaborative team of software engineers, QAs, and designers in Canada, Portland OR, and other worldwide engineering sites. Minimum Qualifications - Bachelor’s degree in Computer Science, Information Technology, or equivalent experience - 0 - 3 years of experience in software quality assurance - Experience performing manual testing of desktop applications on Windows, Linux, or macOS - Ability to analyze log files, interpret call stacks, and trace application behavior to identify root causes of failures - Desire to become proficient in test automation. - Familiarity with JavaScript, TypeScript, or C++ - Experience with network debugging tools (e.g . fiddler, Charles, Chrome DevTools) - Basic understanding of project timelines, milestones, and update plans. - Curiosity and adaptability to learn new technologies and domains quickly - Empathy for users and a strong sense of product ownership - Excellent verbal and written communication skills in English - Ability to work well in a team to deliver on team goals. Preferred Qualifications - Familiarity with QA methodologies and automation strategies - Familiarity with React, Redux, and Material UI - Familiarity with REST API testing tools (e.g. postman, swagger) - Experience with Agile methodology - Experience with usage of Continuous Integration & Continuous Deployment (CI/CD) pipelines (such as Jenkins or GitHub Actions) - Experience working with remote teams - Experience with Jira and Confluence Job Level 1 QA1 At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law. Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated. Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.