Digital growth agency specializing in scaling eCommerce businesses.
Email + SMS Strategist (Account Manager, Lifecycle, Retention, CRM)
Location
United States
Posted
87 days ago
Salary
0
Seniority
Lead
Job Description
Email + SMS Strategist (Account Manager, Lifecycle, Retention, CRM)
Homestead Studio
Homestead Studio We are an email marketing agency specializing in growing eCommerce brands by creating exciting, engaging, and personalized messaging across email and SMS channels. Our expertise in email and SMS marketing allows our clients to cultivate relationships with potential customers and build lasting relationships with current customers to create lifetime value. The Email + SMS Strategist will be an important member of the Email + SMS team and will report to the Lead Stategist. This is a Mid-Level position that will manage client relationships and outline/implement the strategy, oversee reporting, and builds across client email and SMS channels. This is an exciting opportunity for candidates who want to grow a stronger understanding of a brand’s marketing mix and manage a team. Working side by side with the design team and copy team, the main objective of this role is to help improve and optimize customer life cycles and help our clients grow profitably. Responsibilities - Serve as the primary point of contact and relationship manager for assigned client accounts - Manage email production process end-to-end through ideation handoff to design, email build and scheduling, segmentation, and deployment - Ability to assist with logic for email + SMS campaigns and automation - Manage and oversee Email + SMS account strategy, which includes segmentation, list growth, A/B tests, etc. - Execute and evaluate weekly, monthly, quarterly, and yearly email reporting, with thoughtful analysis and recommendations - Work closely with the creative team to identify trends, share learnings, and recommend new strategies - Project coordination for new email triggers, transactional emails, and special projects - Stay current on email and SMS best practices and industry standards; continuously recommend new approaches, innovative ideas, and/or technologies to deliver on KPIs Qualifications - Preference for bachelor’s degree - At least two years of experience in email marketing - At least one year of experience managing Email + SMS accounts and providing strategy - Hands-on experience with Klaviyo / Postscript / Attentive - Experience segmenting email and SMS lists - Client relationship management experience - Experience in the development of marketing assets and collaborating with members from creative and e-commerce teams - Excellent communication and analytical skills - Proactive problem-solver mindset, heavy attention to detail, and flawless execution of all assigned tasks - Ability to think strategically, work independently and thrive in a fast-paced, collaborative environment - Excellent interpersonal skills; team player with the ability to communicate well among cross-functional teams Benefits - Health, Dental & Vision (fully covered by Homestead) + 401K matching available - 15 Days PTO (prorated based on start date), plus 11+ paid holidays - Wellness credit benefits - Diverse and forward-thinking environment - Exciting career growth opportunities - A company culture that values freedom, responsibility, and impact-driven work Additional Information This is a fully remote role. Candidates must be able to work standard business hours (9:00am–5:00pm) in ET, CT, MT, or PT time zones. Homestead Studio is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homestead is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at hr@homesteadstudio.co. Note on Application Responses We strongly encourage applicants to answer questions in their own words. While tools like ChatGPT can be helpful for organizing or polishing your thoughts, it is very easy to recognize when responses are copied and pasted without personalization. Candidates who use AI in that way are typically less successful in our process. Please treat your responses as an opportunity to show us how you think and communicate.
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Patient Account Representative 2
University of Washington Medical CenterAirlift Northwest is dedicated to providing safe, efficient and compassionate air medical transport for critically ill and injured infants, children and adults, 24 hours a day, 7 days a week. The region’s first air medical transport service, Airlift Northwest has flown more than 100,000 patients since its founding in 1982. Its helicopters and fixed-wing aircraft are strategically located at eight bases throughout the Pacific Northwest and Southeast Alaska. On-board medical experts handle everything from advanced cardiac life support to neonatal resuscitation, all while flying patients to the best available care for their condition.
Job Description UW MEDICINE PATIENT FINANCIAL SERVICES department has an outstanding opportunity for a full-time PATIENT ACCOUNT REPRESENTATIVE 2. SCHEDULE Weekdays 100% Remote POSITION HIGHLIGHTS This individual will: Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms via paper or electronic means; Analyze financial information to determine patient ability to pay or qualification for financial assistance; Analyze credit balances in order to determine appropriate action. Positions are also responsible to: Prepare accounts receivable adjustments; Utilize available resources to obtain eligibility information; Update patient demographic and financial information; Communicate with Medical Centers' staff, patients and payers, as required to obtain or verify billing information or payment; Answer questions, resolve concerns and document specific actions taken on individual accounts in the Epic Hospital Billing and/or Professional Billing systems. This position is responsible for considering the status of the entire patient account and for exercising judgment to determine appropriate course of action to bring account to resolution. RESPONSIBILITIES - Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms according to regulatory or payer requirements, to ensure accurate and compliant billing of facility and professional fees. - Analyze and take action on unresolved accounts, including payer denials. - Analyze financial information provided by patients to determine their ability to make payments or qualify for financial assistance in accordance with the Medical Centers' Financial Assistance Policy. This may include setting up appropriate payment plans. - Analyze credit balance accounts to determine and take appropriate action. - Ability to meet deadlines and departmental quality and performance standards. - Prepare Accounts Receivable adjustments. - Utilize available resources to obtain eligibility information. - Update patient demographic, financial and payer information in applicable systems. - Communicate with Medical Centers' staff, patients and/or third party payers as required to obtain or verify billing information, payment, and answer questions or resolve concerns. - Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution. - May skip trace return mail accounts. - May analyze bankrupt or deceased patient accounts. - May maintain spreadsheets and write original correspondence using Microsoft Excel and Word. - May evaluate patient accounts for accurate reimbursement based on payer contracts. REQUIREMENT High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environment OR Equivalent education/experience. DESIRED Knowledge of UB, CMS 1500, ADA and other utilized billing forms and payer requirements. Knowledge of Epic Hospital Billing and/or Professional Billing, and registration systems. Compensation, Benefits and Position Details Pay Range Minimum: $22.94 hourlyPay Range Maximum: $32.81 hourlyOther Compensation: -Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift: First Shift (United States of America)Temporary or Regular? This is a regular positionFTE (Full-Time Equivalent): 100.00%Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Retail Territory Manager
Mondelēz InternationalWe’re a house of incredible brands providing people with the right snack, for the right moment, made the right way.
Job Description Job Description Retail Territory Manager The role of the Retail Territory Manager (RTM) is to enhance world class Direct Store Delivery (DSD) and Mondelēz DSD execution for a set of identified customers at the retail level in a geographic based territory. The primary responsibility of the RTM is to drive Mondelēz brand growth by generating new sales within the defined territory while ensuring the execution of sales objective and priorities across all customers and providing direction to the retail execution team, primarily Full-Time (FT) and Part-Time (PT) Sales Service Representatives (SSRs), through various communication tools. RTM focus will be to sell business-building, in-store merchandising programs to key store personnel through effective planning, relationship building, and usage of consumer and sales data. Each RTM will develop a specific store call/visit cadence dictated by revenue and geography to build relationships, address executional opportunities, and strategically sell into these identified stores. Given the impact of territory to total sales team, the employee will work with local sales leadership to develop strategic territory business plans for achievement of sales objectives/growth. Additionally, the RTM will be responsible for managing, scheduling, hiring, training, coaching, and utilizing the Performance Management process to assist in correcting substandard work practices by SSRs on their territory. All Retail Territory Managers must have strong selling, negotiation, and organizational skills. They must have a proven record of success in a sales capacity and have the ability to grow and manage customer and team relationships. Primary responsibilities include: - Deliver against monthly and quarterly sales objectives in assigned customers - Ensure execution of sales priorities of assigned stores and provide direction to retail execution team - Utilize strong selling skills to secure incremental selling opportunities and to ensure headquarter authorized programs are executed to grow the business and monitor territory Key Performance Metrics - Provide on-site consultation and sales expertise to our customers - Territory execution planning: Determine customer growth opportunities and tailor fact-based sales presentations to store needs, store demographics, and customer base to drive store/customer growth - Establish and maintain rapport with key store personnel in order to grow business by identifying incremental opportunities for their customers, determining appropriate solutions to issues, and providing an overall high level of customer service - Will directly manage team of FT and PT SSRs with people responsibilities to include but not limited to scheduling, recruiting, hiring, coaching, developing, training and utilizing the Performance Management process to assist in correcting substandard work practices. - Communicate plans and effectively deploy merchandising resources within territory budget to build sales volume at store level - Communicate with Full-Time Order Writers (FTOWs) to ensure proper credit process and disposal of unsaleable merchandise from all stores is followed - Work with customer and/or FTOWs to ensure sufficient product is ordered to support consumer take away, inclusive of shelf and displays - Directly manage in-store execution processes of FT and PT SSRs to minimize waste/unsaleables - Strategically plan and execute store call/visit cadence to foster store-level relationships and sell as needed - Conduct all business operations within Mondelēz International safety guidelines Key Competencies Required: - Drive for results - Excellence in establishing and maintaining effective relationships with customers and Retail Team - Strong ability to plan, organize and prioritize - Strong negotiation/problem solving skills - Superior interpersonal skills (verbal, non-verbal) - Intellectual horsepower - Technically savvy (for systems navigation) Requirements Include: - Be at least 18 years of age and have a valid driver's license. - High School Diploma or GED required; college degree highly preferred - A flexible work schedule is required, including being able to work weekends and holidays - 3-5 years of selling experience including a strong sales background with excellent understanding of business processes and systems - Ability to perform physical demanding work in a fast-paced work environment and meet the defined physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.) while adhering to the safety expectations and processes - Successful completion of drug test, MVR check, and general background check - Mondelez International also offers a company vehicle, which includes a gas card and vehicle maintenance program. Salary and Benefits: The base salary range for this position is $56,200 to $77,275; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. No Relocation support available Business Unit Summary The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country. Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. 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Account Manager - Tri-anim Health Services - Remote
SarnovaSarnova is an Equal Opportunity Employer. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
Summary: The Account Manager is responsible for managing and growing sales within an assigned territory across both pre-hospital and acute care markets. This includes engaging with Emergency Medical Services, Fire and Police Departments, Ambulance Services, and Acute Care facilities such as hospitals and health systems. The role involves developing new customer relationships, maintaining existing accounts, and promoting a broad portfolio of medical products and solutions with a focus on improving patient outcomes and reducing the total cost of care. Organizational Impact: At Sarnova, you are more than just a number. You are a key contributor to our mission to support those who save and improve lives. This role requires a proactive, entrepreneurial mindset and a commitment to delivering exceptional service and value to our customers. Essential Duties and Responsibilities: - Build, develop, and manage customer accounts within an assigned territory - Meet or exceed monthly, quarterly, and annual sales quotas - Identify and qualify new prospects through cold calling, networking, and market analysis - Conduct sales presentations and develop proposals for prospective and existing customers - Provide product information, demonstrations, and in-service education to clinical staff - Maintain strong relationships with manufacturers and internal stakeholders - Represent the company at trade shows, conferences, and association meetings - Utilize CRM tools to manage account activity and maintain detailed records - Coordinate with Brand Managers and Product Specialists on territory projects - Analyze customer data and internal reports to identify growth opportunities - Ensure timely and accurate completion of quotes, service orders, and reports - Stay current on product knowledge and pass required sales/product assessments - Additional job duties as assigned Skills/Experience Required: - Education: Bachelor’s degree in business or similar field preferred - 3–5 years of successful outside or hospital sales experience, preferably in EMS, Fire, Anesthesia, Respiratory, Critical Care, or related fields. - Clinical background in acute care settings is a plus. - A proven track record of meeting/exceeding sales quotas while representing a wide variety of products and therapies from multiple vendors - Impeccable interpersonal skills appropriate to audience and selling situation - Disciplined and detailed approach to account management including the use of CRM tools - Strong negotiation skills with a record of favorable outcomes which are mutually advantageous to Company, supplier and customer - Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions - Competitive drive with a strong sense of urgency to drive profitable growth within assigned territory - Customer focused with ability to identify customer needs and provide solutions - Effective time management and organizational skills - Strong PC skills and proficiency with Microsoft Office Suite - Strong written communication skills with ability to prepare clear, concise business proposals - Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity. #trianimhealthservices
Business Unit Overview About Bob Evans Farms, Inc. For over 75 years, Bob Evans Farms has delivered delicious, quick-to-table, farm-inspired food that makes mealtime a little bit easier and a lot more delicious. We're proud to be the No. 1-selling refrigerated dinner sides*, including many varieties of wholesome, feel-good favorites such as mashed potatoes and macaroni & cheese, sold in grocery stores across the country. We're also a leading producer and distributor of sausage and egg products including liquid eggs. In addition to our flagship Bob Evans® brand, our product portfolio includes Simply Potatoes®, Egg Beaters® and Owens® Sausage. Bob Evans Farms is based in Columbus, Ohio, and is owned by Post Holdings, Inc., a consumer-packaged goods holding company. For more information about Bob Evans Farms, Inc., visit www.bobevansgrocery.com. Responsibilities Position Overview This position is responsible for new business development for Bob Evans Farms, Inc. This includes identifying sales opportunities and analyzing appropriate, strategic business and industry drivers. The position also develops, implements, and manages a sales strategy to achieve aggressive sales goals. This person will be accountable to grow the current relationship / business with one or more of our top ten customers. This person will be accountable to grow the current relationship/ business with prospective customers in non-grocery retail channels. Accountabilities - Manages a significant customer account portfolio of accounts (>$20M in sales) or has direct report responsibility - Accountable for sales performance vs. plan (AOP delivery), revenue, and margin targets for assigned accounts and assigned categories - Responsible for accurate demand plans and addresses gaps in customer strategic plan - Collaborates with broker teams to ensure key sales goals are achieved at assigned accounts - Build relationships with key decision makers and is responsible for day-to-day relationships at assigned accounts and is the primary contact for the buyer - Conducts monthly, quarterly, and annual business reviews with customers focused on sales results, new item performance, and growth opportunities - Builds strategic relationship through joint business planning and customer collaboration - Works closely with Category Management team to identify whitespace opportunities and to develop annual plans to address opportunity - Communicates Innovation, category insights, shopper insights, that drive impactful results for our customers and Bob Evans - Reviews analysis and consumer data to understand product performance and category trends - Defines and communicates customer requests to the organization – becomes voice of customer to the organization - Develops promotional plans and tactics; responsible for planning and managing promotional spending / calendar - Executes revenue generation strategies including support for new item rollouts, expanded distribution, and development of strategic category business plans - Collaborate with various internal teams to create winning business propositions that benefit Bob Evans and the customer (Category Management, Trade Management, Brand, Shopper Marketing, and E-Commerce) - All other duties as assigned Qualifications - Bachelor’s Degree preferred in Business Administration (or related field) - Minimum 8 years of relevant experience or equivalent combination of education and experience - Working knowledge selling in the CPG industry with a special emphasis on experience with the following customer channels/ retailers: Non-Commercial Food Service, Discount, Club, Grocery, and Mass. - Preferred experience selling perishable items – Home Meal Replacement, Side Dishes, Meat Products, Breakfast items including Eggs. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Tableau, exp w/Sales The pay range for this position is $99,119 - $154,626 per year.

