Business Unit Overview About Bob Evans Farms, Inc. For over 75 years, Bob Evans Farms has delivered delicious, quick-to-table, farm-inspired food that makes mealtime a little bit easier and a lot more delicious. We're proud to be the No. 1-selling refrigerated dinner sides*, including many varieties of wholesome, feel-good favorites such as mashed potatoes and macaroni & cheese, sold in grocery stores across the country. We're also a leading producer and distributor of sausage and egg products including liquid eggs. In addition to our flagship Bob Evans® brand, our product portfolio includes Simply Potatoes®, Egg Beaters® and Owens® Sausage. Bob Evans Farms is based in Columbus, Ohio, and is owned by Post Holdings, Inc., a consumer-packaged goods holding company. For more information about Bob Evans Farms, Inc., visit www.bobevansgrocery.com. Responsibilities Position Overview This position is responsible for new business development for Bob Evans Farms, Inc. This includes identifying sales opportunities and analyzing appropriate, strategic business and industry drivers. The position also develops, implements, and manages a sales strategy to achieve aggressive sales goals. This person will be accountable to grow the current relationship / business with one or more of our top ten customers. This person will be accountable to grow the current relationship/ business with prospective customers in non-grocery retail channels. Accountabilities - Manages a significant customer account portfolio of accounts (>$20M in sales) or has direct report responsibility - Accountable for sales performance vs. plan (AOP delivery), revenue, and margin targets for assigned accounts and assigned categories - Responsible for accurate demand plans and addresses gaps in customer strategic plan - Collaborates with broker teams to ensure key sales goals are achieved at assigned accounts - Build relationships with key decision makers and is responsible for day-to-day relationships at assigned accounts and is the primary contact for the buyer - Conducts monthly, quarterly, and annual business reviews with customers focused on sales results, new item performance, and growth opportunities - Builds strategic relationship through joint business planning and customer collaboration - Works closely with Category Management team to identify whitespace opportunities and to develop annual plans to address opportunity - Communicates Innovation, category insights, shopper insights, that drive impactful results for our customers and Bob Evans - Reviews analysis and consumer data to understand product performance and category trends - Defines and communicates customer requests to the organization – becomes voice of customer to the organization - Develops promotional plans and tactics; responsible for planning and managing promotional spending / calendar - Executes revenue generation strategies including support for new item rollouts, expanded distribution, and development of strategic category business plans - Collaborate with various internal teams to create winning business propositions that benefit Bob Evans and the customer (Category Management, Trade Management, Brand, Shopper Marketing, and E-Commerce) - All other duties as assigned Qualifications - Bachelor’s Degree preferred in Business Administration (or related field) - Minimum 8 years of relevant experience or equivalent combination of education and experience - Working knowledge selling in the CPG industry with a special emphasis on experience with the following customer channels/ retailers: Non-Commercial Food Service, Discount, Club, Grocery, and Mass. - Preferred experience selling perishable items – Home Meal Replacement, Side Dishes, Meat Products, Breakfast items including Eggs. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Tableau, exp w/Sales The pay range for this position is $99,119 - $154,626 per year.

• National CAM handling four specific named enterprise national partners: WWT, Presidio, ePlus, Ahead IT. Must have multiple years of handling several of the above listed partners to qualify. • Work with channel partners through their onboarding with Keeper to rapidly upskill them in the positioning of Keeper products to their customer base • Collaborate cross departmentally within Keeper to support Sales, Pre-Sales and Marketing resources in their engagement with channel partners • Work with partners on-site to conduct marketing events, training sessions and demand generation activities • Support inbound partner inquiries including deal registrations to connect the partner with the correct Keeper resources and facilitate introductions to move the process forward • Travel up to 50% of the time to and from customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company

• Serve as the primary point of contact for assigned Brand clients, owning day-to-day relationships and overall account performance. • Managing 10-15 accounts approximately at one time • Build and maintain strong relationships with key client stakeholders, ensuring high levels of satisfaction and trust • Lead client communications, including regular updates, reporting, and executive-ready presentations • Develop a deep understanding of client business objectives, brand positioning, and communication strategies • Partner with the Managing Director to shape account strategy and identify growth opportunities • Drive retention and organic growth within assigned accounts • Support proposal development and present strategic recommendations to clients • Identify new opportunities and collaborate with internal teams to scope and develop solutions • Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations • Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing) • Set and manage client expectations while aligning internal resources • Ensure quality control of deliverables prior to client delivery • Partner with internal teams to ensure work is tracked, aligned, and progressing efficiently • Proactively identify risks, gaps, and opportunities within accounts • Develop clear account briefs and internal updates to ensure alignment • Provide direction and context to teams to support successful execution

**The Role Highlights 💡** **Main Responsibilities:** - Drive sales and close deals by engaging leads, understanding their needs, and recommending the right tutoring solutions. - Manage and grow customer relationships to ensure retention, renewals, and upselling opportunities. - Handle customer queries and resolve issues across channels, ensuring a smooth and positive customer experience. **A Day In Your Life:** **Sales & Revenue Growth** - Drive and exceed monthly sales targets - Engage with inbound leads (parents & students) and convert them into paying customers - Identify customer needs and recommend the best tutoring solutions/packages - Upsell and cross-sell services to maximize customer value - Follow up consistently to close deals and reduce drop-offs **Account Management & Retention** - Build and maintain strong relationships with parents and students - Drive retention, renewals, and long-term engagement - Act as the main point of contact for assigned accounts **Customer Support & Operations** - Handle customer queries, complaints, and requests across channels (calls, WhatsApp, email) - Resolve issues related to: - Payments & billing - Refunds - Technical issues - Service experience - Escalate complex cases when needed and ensure fast resolution **Process & Performance** - Track and manage customer interactions, tickets, and sales data - Optimize response time and improve customer experience metrics - Identify gaps in the funnel and suggest actionable improvements - Support continuous improvement of internal tools (CRM, ticketing systems)