Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
Lead Account Technology Strategists
Location
United States
Posted
58 days ago
Salary
$122K - $220K / year
Seniority
Lead
No structured requirement data.
Job Description
Lead Account Technology Strategists
cloud software group
More than 100 million users around the globe rely on Cloud Software Group (CSG) to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed, and sovereign cloud environments. We enable our customers to evolve, compete and succeed by leveraging our software franchises for and across data, automation, insight, and collaboration. The Lead Account Technology Strategist (ATS) is responsible for strategic technical engagement with our customer’s business and IT decision-makers. Leading the end-to-end customer journey, as a trusted advisor, the Lead ATS will develop a Cloud Software Group (CSG) technology roadmap to achieve customer's business and IT goals, identify opportunities that increase value creation, provide technical expertise that informs and impacts sales execution, develop value propositions essential to increased customer consumption and adoption, and utilizing a superior customer focus to facilitate ongoing partnership and customer retention. As a Lead ATS you will seek to forge new & innovative technology solutions that can be implemented and adopted to solve complex business problems for some of the largest organizations in the world. Primary Duties/Responsibilities - Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision-makers, typically at senior levels across the customer’s organization - Fully integrate with customers, maintaining essential relationships across all levels through regular and consistent communication. - Possess a comprehensive understanding of customers’ highly dynamic and constantly changing environments and create strategic plans that align with customers' future goals. - Provide technical thought leadership and articulate industry trends and insights, serving as a trusted technology advisor both internally and externally. - Orchestrate technical engagement and resources to ensure customer needs are met, navigating a landscape filled with various technologies and compatibility factors. - Overcome technical and competitive objections, accelerating the technical evaluation component of the sales cycle. - Assess the potential application of products to meet customers’ business needs and demonstrate the value of solutions provided, ensuring high customer satisfaction and minimizing churn. - Conduct product demonstrations and technical presentations remotely or at customer locations, driving adoption and consumption in collaboration with Customer Success and internal stakeholders. - Engage in continuous discovery, bringing in resources such as SAs, PSEs, and PMs for demonstrations and discussions on new features, and adjust strategies as needs and goals change. - Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process. - Manage various customer concerns, from licensing to wide-scale product needs, and coordinate with internal senior leaders and SMEs to ensure seamless service and resolution. - Conduct regular case reviews, anticipate issues before they arise, and consistently engage with customers to ensure their environments are running optimally. - Keep thorough records of all customer interactions, current use cases, potential future use cases, overall technical strategy, and any projects in Salesforce, ensuring preparedness for internal reviews and updates to leadership. - Serve as an external spokesperson and evangelist for the company’s vision and associated technologies. - Provide regular and efficient updates on assigned accounts to Sales and Sales Engineering management, consistently contributing to the broader team’s technical mindshare. - Present and communicate effectively at an executive level to multiple customers and prospects. - Own or collaborate on initiatives impacting their immediate sales area, such as go-to-market strategies, and positively influence sales opportunities beyond their own assigned account set. - Maintain a solid understanding of competitive technologies and how to position to “win.” - Provide thought leadership for the team, providing feedback and ideas on best practices - An experienced leader on the team, responsible for creating and sharing innovative use cases and go-to-market strategies, continuously adapting to and capitalizing on changes in the tech industry. - Capable of mentoring and leading other ATS professionals, fostering a culture of collaboration, innovation, and continuous improvement. - Strong ability to work across different departments (e.g., sales, product development, marketing) to align efforts and drive strategic initiatives. - Quickly adapts to changes in the technology landscape, using them as opportunities to create new business value for customers. - Possesses deep understanding of the industries in which their customers operate, including key trends, challenges, and regulatory environments. - Takes ownership of outcomes, holding themselves and others accountable for delivering on commitments and achieving strategic goals. - Proven track record of driving significant revenue through strategic upselling, cross-selling, and new business development - Expertise in aligning technology solutions with the customer's broader business strategy, ensuring that technology investments drive tangible business outcomes. - Assist in projects and initiatives outside the ATS organization that help drive GTM strategies and product development and direction Qualifications (knowledge, skills, abilities) - Understanding of CSG’s competitive domain and technologies. - Broad understanding of the following: DaaS / VDI, Applications, Enterprise Browser, Enterprise Mobility Management, Networking, Enterprise Security, Data Management , Data Analytics - Passion for technology and innovation, and a proven “forward thinker.” - Strong understanding of business processes and their implementation into enterprise applications - Analytical and negotiation skills, particularly at the C-level - Ability to quickly grasp and distinctly explain technological and business concepts - Ability to evaluate and develop the existing teams and reshape them as necessary while mentoring and inspiring the team - Track record of consistently delivering revenue numbers and supporting accurate forecasts while maintaining a focus on team development and growth - Ability to work independently with limited oversight - Prioritizes and manages many diverse tasks, objectives, and risks - Excellent oral and written communications skills, as well as excellent presentation skills - Possesses a high level of specialized sales and product solution knowledge Requirements (Education, Certification, Training, and Experience) - Bachelor’s degree or equivalent experience required - 7+ years of technical customer service experience in high-tech, indirect sales, and/or procurement environments with a record of success in driving customer adoption of technology - Ability to travel - The following certifications are beneficial but not required.Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS), Microsoft Certified Azure Administrator, or Azure Solutions Architect, AWS Certified Cloud Practitioner, Google Associate Cloud Engineer, Updated Security Certifications Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $140,844-$211,266 CA generally ranges: $146,968-$220,452 All other locations fall under our General State range: $122,473-$183,709 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
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Director, Carrier Solutions & Product Strategy
GallagherInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.
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In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Job Description Summary The AI Workforce Strategy & Transformation Leader leads the development of a forward-looking workforce strategy in the context of artificial intelligence, ensuring the organization is prepared for how work, roles, and skills will evolve. This role goes beyond enabling adoption of AI tools to define how AI will reshape the workforce itself—including what work will be automated, augmented, or newly created. This role partners with HR, business, and technology leaders to anticipate future workforce needs, redesign roles and job architectures, and build a roadmap for workforce transformation. The role connects enterprise AI strategy with workforce strategy, ensuring the organization is proactively preparing for emerging roles, evolving skill requirements, and shifts in how work is performed. Success in this role means the organization is not only adopting AI—but also 1) actively redesigning work to unlock innovation, agility, productivity and long-term competitive advantage and 2) building and deploying a customer-focused, super-charged AI Operating Model. Please note, preferred work location is Evendale, OH, however, remote employment will also be considered. Job Description Essential Responsibilities: - Define how AI will impact the organization’s workforce, including shifts in roles, skills, and capacity needs - Develop a forward-looking workforce strategy that aligns with enterprise and AI priorities - Identify which types of work will be automated, augmented, or newly created - Partner with HR and business leaders to redesign roles, job families, and career pathways in an AI-enabled environment - Identify emerging roles and capabilities the organization will need to build or acquire - Evaluate roles that may decline or fundamentally change due to AI adoption - Lead initiatives that redesign how work gets done, focusing on task-level transformation—not just role-level change - Identify opportunities to reallocate human effort toward higher-value, judgment-based, or creative work - Support organizational redesign efforts that align people, processes, and AI capabilities - Serve as the architect of the talent and organizational strategy required to deliver enterprise and AI priorities - Translate business and AI strategy into clear talent implications across roles, structures and capabilities - Partner with senior leaders to define evolve operating models that enable scalable, AI-driven ways of working - Ensure AI adoption efforts are aligned to workforce strategy and role evolution - Provide guidance on how AI should be embedded into workflows in a way that supports role redesign - Partner with enablement teams to connect tool adoption with meaningful work transformation - Develop workforce scenarios based on varying levels of AI adoption and impact - Use data and insights to model future workforce needs, including skills, roles, and capacity - Advise senior leadership on workforce implications of AI investments and priorities - Serve as the connective leader between AI strategy, HR strategy, and business transformation efforts - Ensure alignment between workforce planning, talent strategy, and AI initiatives - Collaborate with legal, risk, and governance teams on responsible workforce transformation - Define and track metrics related to workforce evolution, including role changes, productivity gains, and skill development - Monitor workforce sentiment and readiness related to AI-driven changes - Continuously refine strategy based on adoption, outcomes, and business impact Qualifications/Requirements: - Bachelor’s degree in business, human resources, organizational development, technology, or a related field - 15+ years of experience in workforce strategy, organizational transformation, organizational design/effectiveness, HR strategy, Talent Management, and/or future-of-work initiatives - Experience in AI, digital transformation, or automation-driven workforce change - Experience in strategic workforce planning, job architecture design, and/or enterprise-level organizational design/change - Demonstrated ability to translate emerging technologies into workforce and organizational implications - Strong experience working cross-functionally across HR, technology, and business leadership - Ability and willingness to travel at least 25% Preferred Qualifications - Graduate degree in business, organizational psychology, or a related discipline - Familiarity with generative AI and its impact on knowledge work - Experience in large, complex, global organizations - Experience leading large-scale workforce or operating model transformations; organization development, design, and effectiveness (at scale + with STAR Model (or equivalent model) expertise) a major plus Pay and Benefits: - The base pay range for this position is $200,000 - 300,000. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This role is also equity-eligible. This posting is expected to close on April 24th, 2026. - GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. Additional Information Compensation Grade EB GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Relocation Assistance Provided: Yes


