Job Title: Key Account Representative III Reports to: Brand Manager Location: Broomfield, CO Remote The Role The Key Account Representative is a compassionate solution finder with excellent listening skills. The Key Account Representative will support the customer experience department by delivering an elevated customer service experience and ensuring accurate and timely order placement, management and shipment from start to finish while maintaining a specific territory of key accounts. A strong candidate for this role is able to maintain a positive outlook while providing quick resolutions to meet customers’ needs. Your Impact The primary functions of this role, include but are not limited to: - Answer inbound calls from dealers, sales representatives and in-house departments in order to assist and research various questions in a timely manner - Process orders, returns, modifications, credit memos and debit memos for dealers and sales representatives - Maintain the order books for accounts in a predefined territory of key accounts for specific brand(s) – HOKA ONE ONE, Teva and UGG - Provide regular reporting to sales teams with order book status and ensure EDI orders upload properly - Communicate effectively with various in-house departments to ensure accuracy and timeliness with wholesale orders and shipments - Coordinate with vendor compliance manager on key accounts while partnering with levelers and reservation specialists to maintain orders and reservations - Build customer relationships - earn their loyalty and trust by being kind and helpful - Adhering to department policies regarding wholesale orders processes Who You Are - Positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer, every time - Able to establish rapport with all kinds of people, listen attentively, and focus on the most important issues to help resolve customer concerns - An excellent communicator that is able to explain things in a way that is clear, concise and easy to understand - Open to feedback and personal growth especially in building interpersonal skills that enable you to work with people at all levels and foster a positive working environment - Organized and able to perform multiple tasks and adjust quickly in short time frames with limited supervision - Comfortable and flexible with changing priorities - Able to promote strong work ethics – punctual, reliable and responsible - Highly motivated, a team player and a motivated self-starter We’d love to hear from people with - 4-6 years of project coordination and customer contact handling utilizing both written and verbal communication preferred - Bachelor’s degree preferred - Proficiency with technology and its function as a resource for solving problems - Proficiency in Microsoft Applications What We'll Give You – - Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued. - Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future. - Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever. - Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras - Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development. - Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle. $22.15 - $25.50 The salary range posted reflects the estimated minimum and maximum target for new hire salaries for this role in: Broomfield, Colorado Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.

• Define and direct CSI’s partnership strategy across vendor, data, and intracompany opportunities • Establish a prioritized portfolio of partnership initiatives aligned to CSI and USPD objectives • Drive revenue growth through new partnerships, renewals, and expanded commercial agreements • Ensure partnership activity is focused on opportunities that deliver measurable business impact • Partner with Legal, Finance, and Compliance to ensure agreements are structured appropriately and executed efficiently

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie) About the Role: Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s)._ Your Contributions (include, but are not limited to): - Sales and Market Development - Drives product acceptance and growth through targeted education and strategic account management - Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications - Identifies and addresses territory-specific opportunities and barriers to product success - Effectively manages promotional resources and budget - Customer Relationship Management - Builds and maintains relationships with key stakeholders including: - Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) - Clinical staff (RNs, LPNs, PharmDs) - Key opinion leaders and advocacy groups - Community Mental Health Clinics and Long Term Care facilities - Local/regional payers and pharmacies - Cross-Functional Collaboration - Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams - Professional Standards - Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices - Demonstrates integrity and models behaviors consistent with company values and compliance policies - Work Expectations - Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events - Other duties as assigned Requirements: - BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR - Master's degree in science or related field AND 2+ years of similar experience noted above - Professional Expertise - Knowledge of best practices in the functional discipline and broader related business concepts - Strong understanding of healthcare regulatory and enforcement environments - Proven track record of meeting/exceeding sales objectives and launch success in complex environments - Developing internal reputation in area of expertise - Continuously works to improve tools and processes - Leadership & Teamwork - Ability to lead and participate in cross-functional teams - Exhibits leadership skills, typically directing lower levels and/or indirect teams - Builds trust and support among peers - Acts as a settling influence in challenging situations - Technical Skills - Strong computer skills and working knowledge of business systems - Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) - Excellent project management abilities - Critical Thinking - Sees broader organizational impact across departments/divisions - Excellent analytical thinking and problem-solving skills - Intellectual curiosity and ability to challenge status quo - Able to decide and act without having the complete picture - Communication & Relationship Management - Excellent verbal and written communication skills - Strong sales and account management disposition - Ability to navigate complex accounts across varied care sites - Understanding of specialty fulfillment and payer requirements - Personal Attributes - Results-oriented with high ethical standards - Adaptable and effective in managing change - Ability to meet multiple deadlines with accuracy and efficiency - Thrives in performance-based, fast-paced environments - Versatile learner who enjoys unfamiliar challenges - Derives satisfaction through purposeful, passionate work - Entrepreneurial attitude/experience - Job-Specific Requirements - Should reside within the geographic area of the assigned territory - Valid driver's license and clean driving record (position requires frequent driving) #LI-OB1 Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company’s quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

• Act as the main point of contact for clients, ensuring an outstanding experience from onboarding to campaign execution. • Build strong, trust-based relationships with clients by understanding their objectives and consistently delivering value. • Proactively address client concerns, solve challenges, and ensure high satisfaction and retention. • Identify upsell & cross-sell opportunities, helping clients scale their influencer marketing efforts. • Oversee the end-to-end execution of influencer campaigns, ensuring projects stay on track and exceed expectations. • Coordinate with Influencer Marketing Managers to source and match creators to campaigns. • Manage campaign timelines, budgets, and deliverables, ensuring smooth collaboration between internal teams and clients. • Maintain clear and timely communication with clients and internal stakeholders. • Guide brands in developing high-performing ad creative concepts for influencer marketing and paid social campaigns. • Collaborate with Creative Strategists and Motion Designers to refine briefs and provide actionable feedback. • Work closely with the Paid Media Specialist to ensure content is optimized for performance marketing objectives. • Work with creators to ensure high-quality content production that meets brand guidelines. • Coordinate with motion designers to ensure smooth post-production and final creative asset delivery. • Provide structured feedback to creators and the production team to refine content.