JOB DESCRIPTION: À propos d’Abbott Abbott est un chef de file mondial de l’industrie des soins de santé qui crée des solutions scientifiques révolutionnaires visant à améliorer la santé des gens. L’entreprise est résolument tournée vers l’avenir, à l’affût des changements qui pourraient survenir dans le domaine des sciences et des technologies médicales. Être à l’emploi d’Abbott En étant à l’emploi d’Abbott, vous pourrez faire un travail qui compte, vous perfectionner et apprendre, prendre soin de vous et des membres de votre famille, rester fidèle à ce que vous êtes et vivre pleinement. Vous pourrez : • profiter de possibilités d’avancement professionnel au sein d’une entreprise internationale qui vous permettra de bâtir la carrière dont vous rêvez; • travailler pour une entreprise reconnue dans des douzaines de pays partout dans le monde comme étant un excellent milieu de travail et figurant parmi les entreprises les plus admirées dans le monde dans le classement Fortune; • travailler pour une grande entreprise reconnue comme étant l’une des meilleures où travailler, notamment pour ce qui a trait à la diversité du personnel, à la conciliation travail-famille ainsi qu’à la place des femmes dans les postes de cadres et les postes scientifiques. L’occasion à saisir Ce poste est exercé à distance dans la province de Québec, au Canada, au sein de la division Abbott Soins du diabète, et couvre le Québec et les provinces de l’Atlantique. Notre objectif est d’aider les personnes qui vivent avec le diabète à prendre leur santé en main à l’aide de produits novateurs qui fournissent des données précises visant à faciliter la prise de décisions éclairées. Nous révolutionnons la façon dont les gens surveillent leur taux de glucose grâce à notre nouvelle technologie de surveillance par capteur. L’agent de liaison en sciences médicales est le porte-parole médical et scientifique spécialisé dans les produits et les domaines thérapeutiques d’Abbott Soins du diabète. Le titulaire de ce poste, exercé sur le terrain, est responsable des échanges médicaux et scientifiques avec les intervenants d’Abbott Soins du diabète. Le titulaire offre des conseils et des avis scientifiques spécialisés à d’importants clients sur des produits et des domaines thérapeutiques pertinents d’Abbott Soins du diabète. Il participe à des échanges scientifiques et à du perfectionnement professionnel auprès d’importants leaders d’opinion et experts externes. Il assure également le soutien en matière médicale et scientifique auprès de l’équipe commerciale canadienne. L’agent de liaison en sciences médicales veille à maintenir la crédibilité scientifique d’Abbott Soins du diabète auprès de leaders d’opinion nationaux et régionaux établis et en émergence, en maintenant un dialogue scientifique et une collaboration dans les domaines de la recherche, des publications scientifiques et des échanges médicaux et scientifiques, notamment en traitant les demandes non sollicitées pour des renseignements médicaux. Il échange également régulièrement avec les membres concernés de l’équipe commerciale canadienne. Il maintient un niveau élevé de connaissances pour assurer une diffusion crédible d’information scientifique et dialoguer avec des leaders d’opinion et des fournisseurs et organisations de soins de santé. Ce que vous ferez - La principale tâche de l’agent de liaison en sciences médicales est d’établir, de favoriser et d’entretenir des relations avec d’importants leaders d’opinion afin de bâtir des connaissances exceptionnelles de la science relative aux produits. - Assurer une forte présence médicale et scientifique au nom d’Abbott Soins du diabète dans les principaux centres universitaires en facilitant des initiatives de recherche. - Créer et mettre à exécution un plan de soutien clinique et scientifique à court et long terme fondé sur une compréhension des besoins non comblés des principaux leaders d’opinion et selon le contexte concurrentiel. - Travailler en collaboration et de façon interfonctionnelle avec d’autres membres travaillant sur le terrain (Éducation Médicale Continue, Accès aux marchés, Ventes) tout en préservant son indépendance fonctionnelle. - L’agent de liaison en sciences médicales offre une expertise en protocoles cliniques aux chercheurs à des fins d’essais commandités par l’entreprise et s’assure que ceux-ci sont conformes aux objectifs de l’entreprise et aux règlements de Santé Canada et bénéficient des approbations requises. - Offrir un soutien aux chercheurs dans le cadre du programme d’études amorcées par les chercheurs en matière de processus et de domaines d’intérêt - L’agent de liaison en sciences médicales agit à titre de ressource scientifique au sein de l’organisation des Affaires médicales pour fournir des renseignements sur les états pathologiques et les produits de l’entreprise à des fins de sensibilisation et de compréhension. - Donner des présentations crédibles sur des questions scientifiques à des fournisseurs de soins de santé, individuellement ou en groupes (réunions, séances cliniques, etc.), sur demande, en visant particulièrement les leaders d’opinion. - Participer au processus de sélection pour repérer des leaders d’opinion aux qualifications pertinentes qu’Abbott Soins du diabète souhaiterait solliciter à des fins de collaboration, par exemple, pour des rôles pédagogiques et consultatifs (conseils consultatifs, congrès, symposiums, etc.), tout en veillant à maintenir un haut niveau d’intégrité scientifique lors de ces collaborations. - Assister à des réunions et conférences scientifiques pertinentes. Collaborer avec des intervenants internes pour rédiger des résumés des principales données et autres renseignements scientifiquement pertinents afin d’éclairer les priorités et initiatives stratégiques d’Abbott Soins du diabète. Représenter le domaine des Affaires médicales au kiosque d’exposition lors de réunions et congrès scientifiques nationaux. - Offrir un soutien scientifique et technique aux principaux leaders d’opinion et experts externes pour des publications d’intérêt scientifique ou médical. - Assurer que toutes les activités et interactions sont menées en tenant dûment compte de l’ensemble des lois, règlements, lignes directrices, codes de conduite, politiques d’entreprise et normes de bonnes pratiques acceptées applicables localement et à l’échelle nationale. Compétences requises - Doit pouvoir se déplacer environ 60 % du temps; possibilité de séjourner à l’extérieur plus de 24 heures ou à l’occasion pendant les week-ends. - Capacité éprouvée de travailler de façon indépendante avec un excellent sens de l’autogestion. - Capacité démontrée de fonctionner avec une supervision minimale et un degré élevé d’initiative. - Connaissances scientifiques et cliniques approfondies démontrées et capacité de comprendre et d’intégrer des concepts scientifiques complexes. - Aptitudes supérieures en communication (écrites, orales, techniques de présentation et d’animation). - Fortes aptitudes en négociation et capacité à discuter avec des leaders d’opinion et d’établir des partenariats avec ces derniers. - Compréhension des recherches cliniques et des bonnes pratiques cliniques. - Une expérience liée au diabète est un atout. - Un diplôme médical ou scientifique (IP, M.D., Ph. D. ou Pharm. D.) est préférable, mais les candidats avec un diplôme dans une discipline pertinente ou les éducateurs agréés en diabète avec une expérience démontrée seront considérés. - Minimum d’un an d’expérience dans un poste d’agent de liaison en sciences médicales dans les secteurs pharmaceutique ou biopharmaceutique, les dispositifs médicaux ou les soins de santé. - Le ou la titulaire du poste doit pouvoir bien communiquer en français et en anglais (50% du temps), car ses fonctions exigent des interactions avec des intervenants et collègues se trouvant à l’extérieur du Québec ou du Canada. Réalisez vos aspirations professionnelles en saisissant diverses occasions de carrière chez Abbott, une entreprise qui peut vous aider à bâtir votre futur et vivre au meilleur de vos possibilités. Abbott est un employeur souscrivant au principe de l’égalité d’accès à l’emploi et ayant à cœur de favoriser la diversité au sein de sa main-d’œuvre. Visitez notre site www.abbott.com ou suivez-nous sur Facebook, à www.facebook.com/Abbott, et Twitter @AbbottNews et @AbbottGlobal. _____________________________________________________ About Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: - Career development with an international company where you can grow the career you dream of. - A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works out remotely in Quebec Province, Canada in the Abbott Diabetes Care division to cover Quebec and Atlantic Provinces. We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology. The MSL is the medical / scientific voice of expertise for Abbott Diabetes Care (ADC) products and therapeutic areas. This field-based role focuses on scientific engagement with ADC stakeholders. Provides scientific expert advice / guidance to key customers for ADC products & relevant therapeutic areas, including scientific exchange & professional development with key thought leaders / external experts and provides medical / scientific affairs support to the Canadian commercial team. The MSL serves to support the scientific credibility of ADC with established and emerging national & regional thoughts leaders, by supporting scientific dialogue and collaboration in areas of research, scientific publications, and scientific exchange, including unsolicited requests for medical information. They also interface regularly with appropriate Canadian commercial team members. They maintain a high level of knowledge to ensure credible dissemination of scientific information and dialogue with thoughts leaders, healthcare providers and healthcare organizations. What You’ll Do - The Primary focus of the MSL will be to establish, foster and maintain relationships with key opinion leaders to build outstanding scientific data awareness and advocacy in the field. - Ensure a strong medical and scientific presence for ADC in key academic centers by facilitation of research initiatives. - Create and execute a short and long-term clinical, scientific support plan based on understanding unmet needs of the key opinion leaders and the competitive landscape. - Work collaboratively and cross-functionally with other in-field members (Continuing Health Education, Market Access, Sales) while retaining functional independence. - The MSL will provide clinical protocol expertise to investigators for use in company sponsored and ensure that they are consistent with the company’s objectives, HC regulations, and necessary approvals. - Provide support to investigators about the process and areas of interest regarding the Investigator Initiated Study program - The MSL will act as a clinical and scientific resource within the Medical Affairs organization for information pertaining to disease states and the company’s products to ensure awareness and understanding. - Deliver credible presentations on scientific matters to health care providers, individually or in groups (meetings, clinical sessions, etc.), where requested. - Participate in the selection process to identify appropriately qualified thought leaders, ADC would wish to engage in collaborative efforts – such as educational and advisory roles (Advisory Boards, Congresses, Symposia, etc.) while ensuring a high level of scientific integrity in these collaborative efforts. - Attend relevant scientific meetings and conferences. Collaborate with internal stakeholders to develop summaries of key data and other scientifically relevant information to inform ADC strategic priorities and initiatives. Staff the Medical Affairs area of the exhibit booth at national scientific meetings and congresses - Provide key thought leaders / external experts with scientific and technical support for publications of scientific or medical interest. - Ensure that all activities and interactions are conducted with due regard to all applicable local and national laws, regulations, guidelines, codes of conduct, company policies and accepted standards of best practice. Required Qualifications - Must be able to travel 60% of the time, including ability to travel overnight and occasionally on weekends. - Proven ability to work independently with excellent self-leadership. - Demonstrates ability to function with minimal supervision and a high degree of initiative. - Demonstrates in depth scientific and clinical knowledge and ability to understand and integrate complex scientific concepts. - Possess superior communication skills (written, verbal, presentation, and facilitation skills). - Strong negotiation skills and ability to build partnerships with opinion leaders. - Understanding of Clinical Research/Good Clinical Practice. - Diabetes experience is preferred. - Medical or Scientific degree (NP, M.D., PhD or Pharm D.) is preferred but candidates with a degree in a relevant discipline or CDE and demonstrated experience will be considered. - Minimum 1 year of experience in an MSL role in the pharmaceutical/biopharmaceutical/device industry/health care. - The incumbent must have the ability to communicate well in French and in English (50% of the time), as his or her duties require interaction with stakeholders and colleagues outside Quebec and Canada. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Medical & Scientific Affairs DIVISION: ADC Diabetes Care LOCATION: Canada > Quebec : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

About Us Company Overview Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide. Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe’s, we are investing in strong, forward-thinking talent to support our long-term success. Overview Position Overview At Foundation Building Materials (FBM), we are seeking a dynamic and self-motivated Customer Development Representative to join our team. The Customer Development Representative will play a critical role in driving revenue growth by proactively engaging with customers though outbound calling, emailing, texting, managing sales opportunities, and exceeding sales targets. The ideal candidate will thrive in a fast-paced environment, becoming the go-to contact for customers in the building materials industry while demonstrating a competitive spirit to drive sustained sales growth. Responsibilities and Qualifications Key Responsibilities Sales Growth - Proactively conduct outbound calls to prospective and existing customers to generate leads, follow up on inquiries, and close sales - Drive sales by identifying customer needs, recommending appropriate building material solutions, and negotiating pricing and terms - Increase penetration within existing customers by increasing the number of categories sold - Consistently achieve and exceed monthly and quarterly sales goals, contributing to overall team and company revenue targets Customer Management - Establish and maintain strong relationships with key decision-makers, understanding their business challenges and objectives - Utilize CRM to manage customer interactions, record sales activities, and update customer information accurately and frequently - Create and manage sales pipeline, ensuring timely follow-ups and lead progression through sales cycle - Ensure seamless customer experiences through collaboration with outside sales, product specialists, and logistics - Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a professional demeanor - Manage time effectively to balance prospecting, follow-ups, and administrative tasks while maintaining a high level of productivity Corporate Initiatives and Sales Support - Stay informed about industry trends, product specifications, customer feedback, and competitive offerings to effectively position our products - Provide support and guidance to customers regarding product selection, specifications, and applications - Collaborate with internal teams, regularly interacting with sales, marketing, and product teams - Actively participate in sales meetings, training sessions, and workshops to enhance sales skills Data Analysis and Performance - Interpret and analyze KPI dashboards and sales reports to improve sales performance - Provide feedback and recommendations to management based on performance analysis and market trends Additional Responsibilities & Miscellaneous - Perform other duties as assigned to support Customer Development and corporate objectives Qualifications - High school diploma or equivalent required; Bachelor’s degree in Business, Marketing, or a related field preferred - Minimum of 2-3 years of experience in inside sales, outbound calling, or customer-facing roles - Proficiency with CRM system, sales tracking tools, and general computer literacy - Excellent communication and interpersonal skills, with the ability to build customer relationships - Strong sales and negotiation skills with a track record of achieving or exceeding sales targets in a competitive environment - Strong understanding of sales processes, including lead generation, pipeline management, and closing techniques - Self-motivated and results -oriented with a proactive approach to sales and business development Compensation and Benefits Reports To Customer Development Manager Compensation The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits. - Base: $24.03 - $26.44 per hour - Commission Eligibility: Yes - Commission Structure: $1,700–$2,000 per month for the first 6 months while building a book of business. - Total Compensation (Base + Commission): The successful candidate could reasonably expect a first-year Total Compensation Package in the range of $60,182 – $66,995, based on base pay plus the initial 6-month commission support. - Job Type: Full-Time Benefits At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes: - Medical - Dental - Vision - HSA/ FSA plans - Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance - Critical illness, Hospital Indemnity, Accident Coverage - Legal Insurance Plan - Paid Time Off & Paid Holidays - Generous 401(k) plan with company match Statements Equal Opportunity Employer Foundation Building Materials is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com. Posting Period This job will be posted for at least 5 days, starting on the initial post date reflected above.

• Engage with customers to resolve issues that come through as support tickets to our team • Craft well-written, tailored communications to help customers resolve their issues • Partner with Partner Managers, Business Development, Compliance, Treasury, Product and Engineering to diagnose and solve problems • Serve as a trusted advisor with an open, caring and approachable style of working • Establish, document, and refine operational processes with a focus on continuous improvement and cross-training opportunities. • Responsible for validating and completing escalation requests • Handle customer calls for escalation requests • Involve in Incident Management to triage and communicate customer impact • Proactively identify opportunities to develop solutions that help the team achieve our goals • Developing and maintaining operational processes through documentation updates and cross-training • Provide coverage through "on-call" shifts as needed to support our global support model • Active participation and contribution to department OKRs • Meet defined Service Level Agreements, Objectives and Key Results.

Rewrite Your Story: Work from the Beach, the Mountains, or the City! Have you ever dreamed of living under the Grecian sun while building a career with a global leader? We are seeking German-speaking Customer Service Advisors for a fully remote opportunity. Whether you want to wake up to the blue waters of Crete, the history of Athens, or the charm of Thessaloniki, this role allows you to take your career wherever there is a Wi-Fi connection in Greece. This is more than just a job—its the ultimate lifestyle choice for those who value professional growth and personal freedom. What Youll Be Doing: As the primary point of contact for our German-speaking customers, you will ensure every interaction is exceptional. - Support Excellence: Provide high-level assistance via phone and email on a wide range of inquiries. - Problem Ownership: Take full responsibility for customer queries, ensuring accurate and timely resolutions. - Meaningful Connection: Build professional relationships by providing friendly, courteous, and empathetic support. - Technical Guidance: Confidently guide customers through troubleshooting steps for connectivity and premium devices. Why Greece is the Ultimate Remote Hub: - 100% Remote Flexibility: Work from home from anywhere in Greece. We provide the high-tech equipment; you provide the view! - Relocation Simplified: Moving from Germany or elsewhere? We provide a full relocation support package (flights and initial accommodation) to help you transition to Greece with ease. - Competitive Mediterranean Lifestyle: Enjoy a competitive salary with performance-based bonuses in a country with a fantastic cost of living. - Full Care: Comprehensive health coverage and private healthcare plans are included from day one. What We Are Looking For: - Languages: Fluency in German (C1/C2) and a strong command of English (B2). - Tech-Savvy: Comfortable working with digital tools and a stable home internet connection. - Problem Solvers: The ability to provide clear, valid information while following established procedures. - Eligibility: EU Citizenship or a valid Greek residence/work permit. Ready for your Grecian Odyssey? Opportunities that offer this level of freedom don't last long. Apply today or send me a DM to find out how you can start your remote journey across Greece!