FlowDesk CX

Role Description Are you fluent in German and English? Looking for a dynamic career in tech support while enjoying the flexibility of working from home? We are seeking German-Speaking Customer Service Specialists to support a leading provider of Point of Sale (POS) system solutions. In this role, you will assist businesses and merchants who rely on modern payment and retail tech systems to run their daily operations. This position allows you to work remotely while being supported by an industry-leading global customer experience provider. - Serve as the primary contact for German-speaking business clients utilizing POS system hardware and software solutions. - Answer inquiries, troubleshoot platform issues, and guide users through operational, billing, or technical processes. - Deliver highly professional, empathetic, and efficient support to ensure excellent merchant satisfaction. - Maintain organized, accurate documentation of client interactions within the internal database. Qualifications - Native or proficient level of German paired with a strong working command of English. - Must live within 50 km of our office hub in Porto, Portugal (required for administrative and equipment alignment, despite the remote setup). - Strong communication abilities, a customer-first mindset, and general comfort navigating modern tech and software platforms. Requirements - 100% Remote work model (Work from home within the Porto region). - Rotational shifts operating Monday to Sunday between 08:00 AM and 07:00 PM (with a rare possibility to extend until 09:00 PM if client agreements require it). - 2 rotating days off per week. Benefits - International Relocation: Eligible candidates moving from outside of Portugal can access company-shared accommodation for up to 12 months (detailed terms are fully discussed during the interview process). Please note that initial flight tickets are not covered. - National Relocation: Internal relocation assistance within Portugal is explicitly provided for this tier. - A competitive fixed monthly base salary distributed over 14 months per year. - A dedicated daily meal subsidy allowance paid for every actual working day. - A regular monthly bonus incentive distributed across 12 months, tied directly to hitting quality and efficiency metrics. - Comprehensive initial onboarding and technical training program provided by the company from day one.

Role Description Are you a tech-savvy sales enthusiast with a knack for identifying business opportunities? We are looking for German-Speaking Sales Development Representatives to join a premier, fast-growing project in the Digital Advertising and Tech space. In this role, you will be driving the initial stages of the sales pipeline, engaging with businesses in the German market, and applying strategic lead generation and qualification methodologies to fuel growth. This position offers the ultimate flexibility of working 100% remotely from anywhere in Bulgaria. - Conduct targeted cold calling and outbound outreach to prospective clients within the German business sector. - Utilize lead generation and qualification methodologies to identify high-potential business opportunities. - Act as a trusted consultant, understanding client needs and presenting tailored digital advertising solutions. - Manage, track, and update potential client databases consistently to meet and exceed pipeline KPIs. Qualifications - Native or proficient level of German paired with an upper-intermediate level of English (B2 minimum). - Minimum of 2 years of Cold Calling Sales Experience, ideally gained within the tech, SaaS, or digital advertising industries. - Solid knowledge of business development, resilient mindset, goal-oriented attitude, and exceptional communication skills. - Must be located in or ready to relocate to Bulgaria. Requirements - 100% Remote work model (Work from the comfort of your home anywhere in Bulgaria). - Administrative offices are located in Sofia, Bulgaria. Benefits - Comprehensive, stress-free 10-day relocation program to welcome you to Bulgaria: - Initial Accommodation: 10 nights in a premium city-center hotel in Sofia with breakfast included, completely booked and pre-paid by our team. - Travel Reimbursement: Up to €250 refund to cover your initial flight or travel expenses (provided after 6 months with the company upon submitting your e-ticket/invoice). - Financial Landing Support: An optional salary advance is available right after your arrival to help you settle in comfortably. This advance features fast HR processing (issued within 5 working days after setting up your local bank account) and is easily paid back via small deductions over your first 3 months. - Structured Salary Package: Composed of a highly competitive, market-leading fixed base salary tailored for German-speaking professionals in Bulgaria. - Uncapped Bonus Incentives: A performance-driven commission structure designed to heavily reward successful lead qualifications and sales development targets. - Fully structured initial onboarding and continuous training in digital advertising strategies.

Role Description We are looking for Italian-speaking Customer Service Advisors to join an international community in the heart of Lisbon, Portugal. This isn't just about support; it's about being the voice of a brand and making a real impact on someone's day. What your day will look like: - You will be the primary point of contact for our Italian-speaking users, providing high-level support via phone and email. - Your goal is to own every query, ensuring that every person you help receives accurate information and a friendly, professional response. - Whether it's troubleshooting a connectivity issue or walking a user through a complex process, you'll be the expert they rely on. Qualifications - Fluency in Italian at a C1/C2 level. - Strong command of English (B2). - Natural problem-solver who enjoys building relationships. - Holds EU Citizenship or a valid residence card. Requirements - Ability to provide high-level customer support. - Excellent communication skills. Benefits - Possibility of working from home within Portugal. - Full health coverage and private healthcare. - Relocation package for those coming from Italy or abroad. - Competitive salary and performance bonuses.

Aveiro is known for its unique blend of history and innovation, making it one of the most balanced places to live in Portugal. At FlowDesk CX, we believe your career should be as flexible as the Ria d'Aveiro. We are expanding our Dutch-speaking team and looking for specialists based in the Aveiro region who want to trade the traditional office for a 100% remote lifestyle. The Mission: Our team serves as the vital link for Dutch-speaking customers of premium global brands. From resolving complex technical inquiries to providing empathetic, high-level support, our specialists maintain the gold standard of service—all without ever having to leave the "Silver Coast." Why Aveiro Professionals are Joining : - 100% Remote Sovereignty: Work from your home office in the city center, near the University, or out by the beaches of Costa Nova. - Zero Commute: No more traveling to Porto or Coimbra for a corporate career. We bring the high-tech infrastructure to your doorstep. - Financial Foundation: A stable, competitive salary with a 14-month payment structure and monthly performance bonuses. - Comprehensive Care: Full private healthcare coverage included from day one. We are looking for professionals with native or C1 Dutch and a strong command of English (B2). You must already be settled in Portugal with a valid work permit (CRUE/TIE) and possess a "solution-oriented" mindset. Ready to simplify your lifestyle? Aveiro offers the perfect backdrop for a life well-lived.

The Algarve is more than just a holiday destination; it's a lifestyle choice. But for many Dutch speakers living between Sagres and Vila Real de Santo António, finding a high-level corporate career often meant a move to the big cities. At FlowDesk CX, we are changing that. We believe you should be able to build a global career without ever leaving the "Golden Coast." The Mission: We provide the essential link between premium global brands and their Dutch-speaking customers. Our team handles everything from complex technical troubleshooting to high-level account support. The best part? Our specialists deliver this "Passion for Excellence" 100% remotely from their home offices across the Algarve. Why the Southern Community is Joining: - 100% Remote Freedom: Whether you're based in the hills of Monchique, the vibrant streets of Lagos, or the quiet coves of Albufeira, your office is wherever you are. - Escape the Commute: Spend your mornings at the local market or on the beach, not in a car. We ship all the high-tech gear you need directly to your door. - Solid Financial Foundation: A competitive local salary with the traditional 14-month payment structure and monthly bonuses. - Full Wellness Support: Private healthcare coverage included from your first day of training. Who fits the Profile? We are looking for professionals who value quality and autonomy. You must have native or C1 Dutch and a strong command of English (B2). You should already be settled in Portugal with a valid work permit (CRUE/TIE) and possess a "solution-first" attitude. Ready to align your career with the Algarve lifestyle? You've already found the perfect place to live. Now, FlowDesk CX provides the perfect way to work.

Porto is a city of character, history, and a fast-growing international community. But at FlowDesk CX, we know that enjoying the "Invicta" lifestyle is much easier when you aren't tied to a desk in a crowded business park. We are currently seeking Dutch-speaking talent in the Porto region who are ready to transition into a 100% remote career that offers both stability and total location freedom. The FlowDesk CX Mission: Our specialists are the voice of premium global brands for the Dutch market. Whether it's troubleshooting high-end technology or providing empathetic support for complex inquiries, our team maintains a "Passion for Excellence" from the comfort of their home offices—whether that's in Foz, Vila Nova de Gaia, or the heart of Cedofeita. Why Porto Professionals are us: - 100% Remote Flexibility: Experience the best of Porto without the metro commute. We ship the high-tech equipment directly to you. - Lifestyle First: Use your "commute time" for a walk along the Douro or a coffee at your favorite local confeitaria. - Financial Security: A competitive salary package with the Portuguese 14-month structure and monthly performance incentives. - Premium Care: Private healthcare coverage included for you and your peace of mind from day one. What we are looking for: FlowDesk CX is looking for "game-changers" with native or C1 Dutch and strong English (B2). You must already be based in Portugal with a valid work permit (CRUE/TIE) and have a tech-savvy, solution-oriented mindset. Ready to elevate your Porto experience? The city provides the culture; FlowDesk CX provides the career.

Ericeira isn't just a World Surfing Reserve; it's becoming one of the most vibrant hubs for international talent in Portugal. At FlowDesk CX, we understand that our team members didn't move to the coast to spend their day in a city office. We are currently looking for Dutch speakers based in the Ericeira area who want a career that respects the tides. The Mission: We provide the bridge between global premium brands and their Dutch-speaking customers. Our specialists manage everything from high-level technical troubleshooting for top-tier devices to building empathetic, professional relationships—all while working from the comfort of their own home. Why Ericeira Professionals Choose Us: - 100% Remote, 100% Local: Work from your home office near Ribeira d'Ilhas or in the heart of the village. No Lisbon commute required. - Seamless Integration: We ship high-tech equipment directly to you. You provide the stable Wi-Fi; we provide the tools for success. - Financial Security: A competitive salary following the Portuguese 14-month structure, plus performance bonuses. Health First: Private healthcare coverage included from the very first day. Who Fits ? We are looking for individuals with a "problem-solver" mindset, native or C1 Dutch fluency, and solid English (B2). You must already hold a valid Portuguese work permit (CRUE/TIE) and be ready to commit to a professional, long-term project. Ready to trade the commute for more time in the water? FlowDesk CX is hiring for the next wave of remote talent. Let's make the most of the Portuguese lifestyle without compromising your professional growth.

We don't believe that talent should be restricted by a commute. While others are calling people back to the office, we are doubling down on our commitment to the 100% Remote Lifestyle. Currently, we're looking for Dutch-speaking Customer Service Advisors to join our growing community of remote professionals across Portugal. Whether it's a morning surf in Ericeira, a quiet lunch in the vineyards of Braga, or a sunset in Lagos, our team takes their career wherever there is a Wi-Fi connection. The Experience: Our Specialists are the primary bridge for our Dutch-speaking customers. They don't just solve problems; they build meaningful connections. From providing high-level technical guidance on premium devices to managing complex inquiries with empathy, our team represents the gold standard of support. What we Offer: - Total Location Freedom: 100% Remote work from anywhere in Continental Portugal. - Premium Gear: We provide the high-tech equipment; our team provides the view. - Stability & Care: A competitive local package with a 14-month payment structure and private healthcare from day one. - Growth-First Culture: Professional development designed for a digital-first world. Who we are looking for: Individuals with native or C1 Dutch and strong English (B2). Candidates must already be based in Portugal with valid EU citizenship or a residence/work permit (CRUE/TIE). Join the Remote Revolution. Opportunities that offer this level of freedom and professional support are rare.

Are you a Danish speaker based in Spain who wants the perfect balance between a professional career and total location freedom? We are looking for a Customer Service & Technical Advisor to join an international project that values expertise, curiosity, and long-term growth. This is a fully remote opportunity, allowing you to work from your home office anywhere in Spain while supporting a global leader in the technical field. What You'll Do: - Direct Impact: Handle customer inquiries and provide first-level technical assistance via a CRM portal. - Commercial Support: Manage the end-to-end process of creating quotations and processing orders using SAP. - Product Expertise: Offer tailored advice based on catalog knowledge to help customers find exactly what they need. - Supply Chain Liaison: Expedite orders and communicate delivery timelines to ensure "beyond WOW" customer satisfaction. Your Qualifications: - Languages: Bilingual or Proficient Danish + Advanced English. - Location: Must be based in Spain (100% Remote). - Mindset: Customer-oriented with a commercial attitude and a genuine interest in technical products. - Commitment: We are looking for "game-changers" ready to grow with the project for at least 2 years. What's In It For You? - Total Remote Freedom: Work from home from day one. - Work-Life Balance: Monday to Friday (08:00 – 17:00) — Keep your weekends entirely for yourself! - Competitive Package: Attractive base salary plus a performance-based bonus structure. - Professional Development: Full paid training from day one, specialized certifications, and a structured career growth program. Ready to trade the office commute for more freedom? We embrace diverse backgrounds and curious learners. Even if you don't check every single box, we encourage you to apply—we're looking for the right attitude!

Have you already fallen in love with life in Portugal but want a career that matches your freedom? We are seeking Dutch-speaking Customer Service Advisors for a fully remote opportunity. Whether you want to wake up to the sound of the Atlantic in Ericeira, the historic vineyards of Braga, or the sunny cliffs of Lagos, this role allows you to take your career wherever there is a Wi-Fi connection in Portugal. This is more than just a job—it's the ultimate lifestyle choice for those who value professional growth and the freedom to live exactly where they choose. What You'll Be Doing: As the primary point of contact for our Dutch-speaking customers, you will ensure every interaction is exceptional. - Support Excellence: Provide high-level assistance via phone and email on a wide range of inquiries. - Problem Ownership: Take full responsibility for customer queries, ensuring accurate and timely resolutions. - Meaningful Connection: Build professional relationships by providing friendly, courteous, and empathetic support. - Technical Guidance: Confidently guide customers through troubleshooting steps for connectivity and premium devices. Why Portugal is the Ultimate Remote Hub: - 100% Remote Flexibility: Work from home from anywhere in Continental Portugal. We provide the high-tech equipment; you provide the view! - Work-Life Integration: Skip the Lisbon or Porto traffic. Spend your lunch break at your local café or a quick surf session. - Competitive Local Package: Enjoy a competitive salary with performance-based bonuses, plus the classic Portuguese 14-month payment structure. - Full Care: Comprehensive health coverage and private healthcare plans are included from day one. What We Are Looking For: - Languages: Fluency in Dutch (C1/C2) and a strong command of English (B2). - Tech-Savvy: Comfortable working with digital tools and possessing a stable home internet connection. - Location: You must already be based in Portugal (Continental or Islands). - Eligibility: EU Citizenship or a valid Portuguese residence/work permit (CRUE/TIE/Temporary Protection). Ready for your Portuguese Journey? Opportunities that offer this level of freedom don't last long. Apply today or send me DM to find out how you can start your remote journey across Portugal!