Desktop and Laptop Support engineer Should have good communication skills Should have hands on experience on MS At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Should have hands-on experience in managing Desktop/laptop Should have knowledge about MS applications Should have good communication skills At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Support day‑to‑day IT operations. • Assist with AWS cloud infrastructure. • Provide end‑user support. • Learn best practices in system administration, automation, and cloud operations.

• Serve as the primary system administrator and functional owner of NetSuite including managing roles, permissions, users, approval hierarchies, and system security. • Configure, maintain, and optimize NetSuite workflows, custom fields, and forms within Order‑to‑Cash (O2C) • Optimize end‑to‑end O2C processes, including support and enhance EDI integrations (quoting, sales orders, invoicing, and fulfillment processes) • Partner with Finance, Customer Service and Commercial teams to ensure accurate billing, revenue reporting, and compliance. • Troubleshoot and resolve transactional or data integrity issues within O2C workflows. • Support and enhance P2P processes including vendor setup, purchase orders, receiving, AP, and payment runs. • Work closely with Finance, Supply Chain, and Operations to improve efficiency, controls, and visibility. • Assist with inventory management process and warehouse workflow to scale effectively with company growth. • Support and maintain system integrations between NetSuite and upstream/downstream systems. • Collaborate with technical teams and vendors on integration design, monitoring, and issue resolution. • Familiarity with Celigo or similar iPaaS tools is a strong plus, particularly for ERP integrations. • Monitor new capabilities offered by Netsuite (i.e. AI workflows) and propose to the cross functional team based on business needs. • Develop and maintain saved searches, reports, and dashboards to support Finance, Customer Service and Operations. • Assist with data imports, system clean-up, and ongoing optimization projections • Support internal controls, audits, and system documentation, especially in a regulated medical device environment. • Participate in NetSuite release management, testing, and impact assessments. • Translate business requirements into scalable NetSuite solutions. • Provide user training, documentation, and ongoing system support to internal teams (Finance, Customer Service, Supply chain, Commercial, and IT stakeholders) and improve system functionality. • Other duties as assigned by manager.