Required Skills and Qualifications - Experience: 5+ years of experience in Oracle ERP Cloud (Fusion) or EBS functional roles, with multiple full-cycle implementations. - Module Expertise: Deep knowledge of Oracle Fusion Order Management, Advanced Pricing, Inventory, and Accounts Receivable. - Skills: Proficiency in quoting, billing, revenue recognition, and supply chain fulfillment processes. - Technical Familiarity: Understanding of BML (for CPQ), BOM (Bill of Materials), and API integrations At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Lead technical discovery sessions and workshops with Solutions Consultants to uncover high-value use cases, designing scalable solutions that integrate Adobe Firefly Enterprise Solutions into customers' broader creative and marketing workflows • Serve as the trusted technical advisor through the pre-sales cycle leading solution design, and act as the conduit to post-sales teams, ensuring a seamless handover that sets customers up for long-term success • Build compelling AI-enabled automation workflows, bespoke solution designs, and vibe-/low-/no-code prototypes that help you transition solution vision to design fast • Co-create customer-specific technical roadmaps and contribute to larger systems architectures that connect near-term pilots to long-term AI transformation programs, building durable technical sponsorship at the executive level • In close collaboration with internal product teams and forward deployed engineers, develop reusable reference architectures, integration blueprints, and other assets that scale the impact of the EMEA presales team across engagements and industries • Partner with Value Consultants, Sales, and Solution Consultants to embed technical credibility throughout the entire sales cycle and share learnings that will enable technical excellence in early customer engagements • Champion the use of AI in the presales engineering practice itself, establishing workflows, tooling, and best practices that raise the bar for what a modern Solution Architect delivers • Stay at the leading edge of GenAI, creative automation, and enterprise integration trends, synthesizing insights that sharpen Adobe's technical positioning in EMEA • Advocate for customer-centric improvements to Adobe's roadmap based on real-world architectural insights and field experience • Represent Adobe at industry events, customer advisory boards, and technical forums that elevate Adobe's voice and credibility in the EMEA market

About the Role We are looking for a HubSpot Solutions Architect to own the architecture, administration, and continuous improvement of our HubSpot platform- which serves as the single operating system for all customer-facing functions at AIOapp. This is a high-impact, highly visible role that sits at the intersection of sales, customer success, support, billing, and payments reporting. You will work directly with our Head of Customer Operations to translate business requirements into HubSpot workflows, pipelines, dashboards, and integrations across the full customer lifecycle- from first touch through onboarding, support, billing, and retention. You will be the go-to expert ensuring our platform data is clean, our reporting is trusted, and every team that touches the customer has the tooling they need to execute. What will be your responsibilities ? CRM & Platform Architecture • Own the end-to-end HubSpot portal spanning Sales Hub, Service Hub, and any additional Hubs in use — pipelines, deal stages, ticket queues, properties, lifecycle stages, and user permissions • Design and maintain custom objects, associations, and data models supporting AIOapp's full customer lifecycle: prospect → closed → onboarded → active → renewed • Enforce data quality standards across deals, contacts, tickets, and companies — including MRR/ARR tracking, lead source attribution, owner assignment, and billing status • Manage portal hygiene: deduplication, property audits, workflow cleanup, and access controls Reporting & Analytics • Build and maintain dashboards for sales pipeline, rep performance, customer health, support ticket trends, and payments reporting • Develop commission-ready reporting tied to closed-won and deployed deal stages • Create billing and payments reporting views surfacing transaction data, MRR movements, and payment processor metrics (e.g. Adyen) inside HubSpot • Surface actionable insights on conversion rates, deal velocity, support resolution times, and churn risk Workflow Automation • Architect lead routing, deal progression, onboarding handoffs, support ticket escalation, and billing event automation • Build enrollment logic for lifecycle stage transitions, renewal alerts, payment failure notifications, and customer health triggers • Automate billing and support workflows — including invoice events, subscription changes, and ticket SLA management — using HubSpot as the coordination layer • Integrate HubSpot with third-party tools including payment processors, support platforms, and internal data sources Integration & API Work • Design and implement HubSpot integrations via native connectors and direct API — covering payment processing, support, and internal platforms • Surface payments and billing data (transaction volume, MRR, payment status) inside HubSpot for customer health scoring and account management • Build reliable, documented data pipelines between HubSpot and AIOapp's product and finance systems • Ensure HubSpot serves as the authoritative customer record across all touchpoints: sales, support, billing, and payments Enablement & Documentation • Document all HubSpot architecture decisions, workflow logic, integration specs, and admin SOPs • Train sales reps, SDRs, customer success, and support team members on HubSpot best practices across their respective Hubs • Act as the internal HubSpot subject matter expert and first escalation point for platform questions across all teams What are we looking for, and what does it require to be the right fit for this role? Required • 3+ years of hands-on HubSpot administration and/or solutions architecture experience • Deep expertise across HubSpot Sales Hub and Service Hub — pipelines, ticket queues, deal properties, workflows, sequences, SLAs, and reporting • Strong data modeling instincts: you know how to structure platform data to serve sales, support, billing, and analytics needs simultaneously • Experience building dashboards and reports for diverse audiences: sales leadership, customer success, support ops, and finance • Familiarity with HubSpot APIs and at least one integration pattern (native connectors or direct API) • Experience integrating HubSpot with support, billing, or payments tools • High attention to data quality — you're bothered by blank fields and duplicate records • Excellent written communication in English; able to document complex logic clearly Strongly Preferred • HubSpot Solutions Architect or Administrator certification • Experience in a SaaS, fintech, or restaurant tech environment • Familiarity with commission plan logic and attainment-based reporting • Experience integrating HubSpot with payment processors, support tools, or ERP systems • Background working with US-based go-to-market teams from a remote/Pakistan-based environment • Comfort with basic JavaScript or Python for custom integration scripting What Sucess Looks Like: 30 Days Full audit of existing HubSpot setup. Documentation of gaps in data quality, pipeline logic, and reporting. Relationships established with sales, CS, and product teams. 60 Days Core reporting dashboards live for sales leadership. Key data quality issues resolved (ARR/MRR coverage, lead source attribution). Critical automation workflows deployed. 90 Days HubSpot fully documented. At least one key integration live (e.g., Adyen or Intercom). CRM trusted as the source of truth by the GTM team. Commission reporting running on time. Why Join AIO? • Direct access to executive leadership- you'll work closely with the COO on the systems that run the business • High-ownership environment- you will architect and build, not just configure what someone else designed • Meaningful work- restaurant operators depend on our platform to run their businesses every day • Pakistan-based role with a strong, established local team- you won't be working alone across time zones • US business hours (9 AM – 5 PM PST) with a collaborative team that respects your time • A company at an exciting inflection point- growing fast, with real product-market fit and a clear roadmap About AIO Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins. We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an all-in-one super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials. We are laser-focused on becoming a significant player in the $55 billion worth restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.

• Design, develop, and deploy custom middleware solutions on GCP. • Build bi-directional integrations between GoHighLevel (GHL) and the Loan Origination System (LOS). • Ingest and process inbound loan data, transforming complex nested structures (e.g., multiple borrowers, policies) into a flattened single-contact model for GHL. • Develop outbound workflows to push communication data (emails, SMS, tasks, call summaries, recordings) from GHL back to LOS. • Implement robust REST APIs and webhook handlers for real-time data exchange. • Ensure data integrity and reliability through retry mechanisms and idempotent event handling. • Package, configure, and publish the integration as an application in the GoHighLevel Marketplace. • Collaborate with cross-functional teams to troubleshoot and optimize integration performance.