Title: Bilingual (French) Collections Analyst Location: Cincinnati, OH, US, 45232 Department: Professional Roles Primary Location: Cincinnati Location: Cincinnati, OH, US, 45232 Remote or On-Site: Remote Req ID #: 6180 Pay Ranges: $44,000-$55,000. Job Description: Pay Ranges: $44,000-$55,000. ABOUT THE ORGANIZATION Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter Bilingual (French) Collections Analyst Functions: - Collection of assigned receivables - Participation in continuous improvement programs and other activities as assigned - Execution of strategic financial and operational objectives as established - Achievement of assigned Key Performance Indicators and Service Level Agreements - Assist in managerial reporting, account reconciliations, project participation and implementation - Assist in the month-end close reporting process - Proactive participation in identifying best practices and developing policies and procedures - Accountable for compliance with J-Sox processes - Research and resolve extraordinary problems associated with collection, lost payments, customer account and contract reconciliation, and tracing documents by initiating and facilitating appropriate action to support customer satisfaction and to ensure current accounts Requirements: - Experience with accounting, finance preferred - Prior commercial credit and collections experience preferred - Demonstrated proficiency in MS Office productivity tools, including Excel and Word - Ability to identify root causes of issues, recommend and implement appropriate solutions - Ability to perform work with exceptional attention to detail - Education: Minimum 2-year degree in Accounting, Finance, or related field required; 4-year degree in Business, Accounting preferred - French (advanced) BENEFITS We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary. EQUAL EMPLOYMENT OPPORTUNITY It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law. Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired. Note: The base pay range listed is a good-faith estimate of what Sun Chemical may offer to new hires for this position. Actual compensation may vary based on a variety of factors, including the candidate’s knowledge, skills, and abilities (KSAs), relevant experience, education, certifications, and alignment with the minimum job qualifications. Additional considerations may include prevailing wages in the work location and internal equity within Sun Chemical.

Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results! As an Experienced Bilingual (French/English) Collections Agent, you will be responsible for managing delinquent accounts through high-volume outreach and responsive inbound support. In this role, you will be the first point of contact for our customers, addressing their inquiries and resolving issues in both languages. Compensation: $23.00 per hour What You'll Do: - Initiate outbound contact with unresponsive borrowers using predictive dialer, manual dialing, email, and SMS - Negotiate payment arrangements and identify suitable payment-relief solutions. - Handle inbound inquiries related to account status, payments, and repayment options - Maintain accurate account documentation and follow compliance guidelines - Meet productivity and performance targets in a high-volume environment - Provide professional, respectful customer service while resolving sensitive financial situations This job posting is for an existing vacancy. Why Join Us? - Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. - Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success. - Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. - Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. - Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections. - State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. - Rewarding Work: Help businesses grow while making a real difference in people’s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website – https://www.billgosling.com/careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know. Bill Gosling Outsourcing – Where your career thrives! AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.

• Oversees the day to day activities of the Collection Specialists (hiring, performance management, metrics, scorecards, conf. calls, aged stmt. reviews, etc.) • Coaches and counsels employees on performance • Ensure proper coverage, adherence to published protocols, and appropriate follow-up actions are executed • Provide day-to-day work direction and primary input on hiring, firing and performance • Ensure work coverage for the group, including scheduling, attendance management, and payroll • Works on complex collection/customer issue escalations • Reviews and approves default packages • Reviews and approves credit memos • Performs other duties as assigned

About Enara Enara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results. Enara was founded by people from Stanford, UCSF, Kaiser, ClassPass & Evernote. Our mission is to develop the first ever platform to scale obesity treatment. Our platform allows for the latest breakthroughs in nutrition, exercise, and obesity science to be optimized and delivered in a series of personalized and programmable experiences. Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics. Our platform has served over 2000 members and delivers world leading 16%+ weight loss sustained over 3 years. We deliver life changing care to members and we are redesigning the clinic-patient . We are backed by Offline.VC, Charge.VC, VSC, Continuum Ventures, as well as many prominent angels in Silicon Valley. Team Values 1. Empathy (First) - Every patient’s journey is unique, and we approach each with compassion and understanding, always treating patients with dignity. 2. Empowerment (Through Partnership) - Patients are partners in their health journey. We strive to educate, motivate, and support them at every step. 3. Respect for Diversity - We embrace and honor the unique backgrounds, cultures, and identities of every individual, fostering an environment of inclusion and understanding. 4. Innovation (for Change) - We’re committed to challenging the status quo in healthcare, advancing technology and protocols to create sustainable health outcomes. 5. Service - Heart of Service - With humility and purpose, we dedicate ourselves to serving others, putting compassion and commitment at the heart of everything we do. Position Overview The Billing and Collections Specialist has the important role of managing the full lifecycle of patient accounts for Enara Health's obesity and weight loss program. You will be responsible for ensuring insurance verification, accurate billing, proactive denial management, and payment posting. The ideal candidate will demonstrate excellent communication skills, a deep understanding of healthcare billing practices, and a patient-centered approach. Key Responsibilities: Claims & Billing Management - Manage billing within the practice management system, focusing on working draft invoices and resolving rejections. - Perform final reviews for duplicate claims and manage the accurate export of billing data. - Handle Remote Patient Monitoring (RPM) submissions to ensure timely reimbursement. - Review billing data for completeness and accuracy and ensure all provider notes are signed. Eligibility & Membership Management - Call insurance companies to verify eligibility and benefits for new leads, utilizing portals such as OneSource and Availity. - Activate new accounts in the patient account management system for membership switches. - Review and collect patient balances in the practice management system. - Identify cases requiring authorization, compile medical records, and submit requests via portal or fax. Collections & Payment Posting - Process payments and refunds and inform patients of overdue balances. - Focus on account escalations, working large balances, and clearing payer blockers to ensure consistent cash flow. - Review and complete auto-posted payments in the practice management system, ensuring SFTP remit files and EOBs are properly reconciled daily. Qualifications: Education: - High school diploma or GED required; Associate or Bachelor’s degree in Healthcare Administration, Finance, or a related field preferred. Experience: - Proven experience in Revenue Cycle Management (RCM), patient collections, or medical billing/coding, preferably supporting a specialized healthcare program. Skills: - Skilled in using an Electronic Medical Record (EMR), practice management system, payer portals, and a comprehensive understanding of insurance verification and eligibility. - Strong ability to perform root-cause analysis on denials and resolve complex billing discrepancies. Attributes: - Excellent professional communication skills for frequent interaction with insurance companies, patients, and internal provider teams. - High level of professionalism, patience, and empathy when working with patients on sensitive financial issues. - Ability to support occasional weekend coding tasks or approved overtime to meet critical submission deadlines. $19 - $21 an hour - Must be available Monday-Friday during the hours of 8am-5pm PST - Compensation depending on experience.