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Changing the way Europe pays.
UX Program Manager
Location
Belgium
Posted
48 days ago
Salary
0
Seniority
Lead
Job Description
UX Program Manager
EPI Company
• Support our designers in partnering with member banks' design and product teams • Organize the UX team's workflow and coordinate user research • Act as a proactive advocate for our ambition to become Europe's leading payments platform • Help translate end-user insights into actionable recommendations for members' UX improvements • Review and support the work of member banks' design and product teams as they integrate Wero into their own mobile banking applications • Assist in developing clear and accessible content for onboarding, discovery, and planning among members • Coordinate feedback and follow-ups on member proposals • Maintain an accurate picture of each member's current status regarding UX development • Pro-actively escalate any blocking points when needed • Organize user research and data analysis to understand end-user needs and pain points
Job Requirements
- +7 years program/project management experience in a design or product environment
- Proficiency in using Figma, Confluence, Jira, and various technical documentation platforms
- Ability to navigate and thrive within multi-cultural work environments
- Fluent in English (CEFR C1 or C2) is mandatory; French, German or Dutch is a plus
- Experience in client-facing or stakeholder management roles
- Experience conducting or coordinating user research and synthesizing findings into strategic UX guidance
- Experience with basic video shooting and editing skills would be a plus for tutorials & documentation
- Previous experience in the payment or banking sector is a plus
Benefits
- Flexible work arrangements
- Professional development opportunities
- Equal employment opportunities
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Projeteur BIM (H/F)
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Psychiatric Nurse Practitioner 5+ Licenses
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Program Coordinator
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