• Support program analysis and the development of documentation for healthcare initiatives. • Assist in strategic planning and coordination efforts across multiple project stakeholders. • Contribute to the creation and maintenance of integrated master schedules. • Support event planning and execution related to program milestones and stakeholder engagement. • Assist with Congressional Affairs-related support, including the preparation of reports and briefings. • Analyze and report on program metrics to assess performance and outcomes. • Provide administrative and technical support for Financial Management Systems. • Assist in identifying risks and developing mitigation strategies for program success.

• Conduct program reviews to assess the quality and effectiveness of current and future VHA healthcare programs. • Measure program success, outcomes, and performance improvement initiatives. • Assist in executing program operations to meet established goals and objectives. • Provide input on program evaluation and organizational improvement strategies. • Support the management of projects and programs to enhance productivity and performance. • Identify and assess program resources to support strategic planning and execution. • Develop and contribute to program reports, briefings, and documentation for internal and external stakeholders. • Collaborate with VHA leadership and cross-functional teams to align program goals with veteran healthcare needs.

• Collaborate on Global Onboarding: Partner with the Sales Readiness team to co-deliver and refine the end-to-end ramp program, ensuring a consistent, high-impact experience for every new hire across all regions. • Facilitate with Impact: Lead high-energy workshops, role-plays, and certification sessions, translating complex product features and sales methodologies into actionable skills. • Provide Hands-on Coaching: Support new reps through their first 90+ days by conducting 1:1 and group coaching sessions to address real-time sales challenges, objection handling, and pipeline development. • Identify Productivity Gaps: Maintain a pulse on new hire performance metrics; collaborate with your team to diagnose where reps are stalling and suggest program improvements to accelerate time-to-productivity. • Ensure Global Consistency: Align regularly with peer Enablement Managers to ensure training delivery is standardized across different cohorts and geographies. • Engage Stakeholders: Partner with sales leadership and frontline managers to ensure the ramp program stays aligned with the current needs of the field and evolving business goals. • Iterate on Solutions: Assist in developing a blended-learning approach (classroom, self-paced, and on-demand) to scale enablement efforts as the company grows.

- Deliver large-scale projects, managing risk, quality, change, dependencies, schedule, and budget - Coordinate delivery of work from all suppliers involved in small-scale projects or sub-projects - Facilitate issue resolution and remove operational roadblocks - Collaborate with business units to define critical needs and allocate appropriate resources - Evaluate and authorize work requests, develop work orders, and review supplier cost estimates - Plan, monitor, and report on project performance - Sign off on project deliverables, perform internal project closeout, and conduct Post-Implementation Reviews - Liaise with Application Architecture teams, ISPs, and third parties as needed - Act as administrative manager for retained staff, including Business Analysts, SMEs, and Support Services - Oversee multiple projects/programs simultaneously with strategic focus - Monitor and manage SLAs with suppliers and ISPs, including escalation and financial impact when SLAs are not met - Serve as team leader or supervisor when assigned