Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: As Sr Manager Cybersecurity, you’ll lead with a People‑first approach while guiding the Security Platform Services Team in delivering secure, scalable, and highly automated capabilities that strengthen Southwest’s Cybersecurity posture. You’ll oversee advanced security platforms, SaaS security solutions, and AI‑enabled protections, ensuring they are well‑integrated, comply with cybersecurity and technical strategy, and meet or exceed Customer requirements. Leveraging technical expertise and leadership across distributed Teams, you’ll drive vulnerability management, intelligent automation, and observability at scale while building trusted partnerships across the enterprise. By empowering your Teams and advancing our security ecosystem, you’ll play a critical role in safeguarding Southwest’s systems, data, and Customers. Additional details - This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. - Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.  - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way - Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees - Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment - Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities - Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization - Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc. - Lead the resolution of organization, team and individual issues, making appropriate decision - Develop and execute strategies and processes to improve performance and the value of products and services provided - Lead cross-functional Teams to deliver solutions and services to meet enterprise needs - Provide Cybersecurity thought Leadership related to assigned functional areas - Deliver Cybersecurity solutions using best practices to achieve maximum Team productivity while delivering high quality products - Stay abreast of emerging Cybersecurity trends, processes, and solutions related to assigned responsibilities - Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams - Work with Technology and business partners to measure financial benefits and demonstrable business value - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising - Knowledge of personnel practices and regulations - Knowledge of Cybersecurity best practices, software development practices, concepts, methodologies, tools and trends - Knowledge of project management methodologies - Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams in order to drive Cybersecurity agenda - Ability to provide tactical leadership for Team(s) - Ability to use appropriate motivation and influence techniques to achieve desired Team results - Ability to set and manage stakeholder expectations - Ability to deliver quality projects on time and within budget - Ability to manage projects using the organization's project management methodology Education - Required: High School Diploma or GED - Required: Required: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent Cybersecurity formal training Experience Required - Demonstrated experience in directly or indirectly leading team(s) - Fully functioning, broad knowledge in: - A Cybersecurity Business and/or Information Technology environment - Leading teams and providing work direction Preferred - Experience leading Cybersecurity initiatives using Agile/SAFe, with strong ownership of backlog, roadmap, and PI delivery across cross-functional teams. - Proficiency with Jira Align or similar portfolio tools, including authoring Epics/Features, managing dependencies, and tracking benefits and outcomes. - Proven ability to translate architecture, governance, and platform constraints into executable delivery plans and prioritized backlog items. - Strong cross-functional leadership and executive communication skills, including facilitating alignment forums and producing concise leadership readouts. - Familiarity with key Cybersecurity domains such as Automation, Observability, AI Security and SaaS Security platforms. Licensing/Certification - N/A Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information - Air travel with frequent overnight stays required - Ability to work extended hours as needed Pay & Benefits - Competitive market salary from $177,050 - 196,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 02/05/2026

This is a remote position. About Our Client Known for being a Best Place to Work and a People First company, our client is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world-class services to Federal Government clients. Their employees have voted them a 'Best Place to Work' 9 times, and they are an INC 5000 recipient for being one of the fastest growing businesses in the United States. Company Values: Deliver Outcomes with Speed | Own the Work and the Results | Respect People. Speak Directly. | Stay Curious. Enjoy the Journey. What You’ll Do We are seeking a Technical Lead to oversee a small, high-performing technical team supporting connected device security and cybersecurity initiatives. This role is responsible for driving technical delivery, ensuring operational excellence, and managing team personnel while supporting critical client systems and infrastructure. The ideal candidate is both a hands-on technical contributor and an effective team leader, with experience in cybersecurity, system documentation, and cross-functional collaboration. Key Responsibilities - Lead and manage a small technical team, ensuring successful execution of project deliverables and alignment with client priorities - Oversee technical delivery across cybersecurity and connected device initiatives - Develop and maintain a cyber tracking system to provide clear, accurate communication on system statuses - Provide leadership with live, automated cyber updates (e.g., JIRA dashboards) for ATCs, CRs, and connectivity timelines - Conduct gap analyses for future site deployments and support mitigation planning (e.g., upgrades, licensing, configuration requirements) - Support PPSM development efforts - Assist in auditing and reviewing system inventories, including creation of POA&M statements as needed - Contribute to firewall ruleset development and establish standardized templates across deployment sites - Provide onsite support for inventory analysis as required - Assist in developing enterprise standard configuration guides aligned with cybersecurity best practices (e.g., Welch Allyn, SkyVue, CCE Admin Tool) - Collaborate with client HTM and biomedical leadership to review and validate system design documentation, ensuring alignment with timelines and existing infrastructure Requirements Requirements - Experience leading or managing small technical teams - Strong background in cybersecurity and/or connected device security - Experience with tools such as JIRA for tracking and reporting - Familiarity with firewall configuration, system inventories, and compliance documentation (e.g., POA&Ms) - Ability to conduct technical gap analyses and support remediation planning - Experience developing technical documentation, configuration guides, and standard operating procedures - Strong communication skills with the ability to interface with technical and non-technical stakeholders - Experience supporting healthcare technologies or working with biomedical/HTM teams is a plus Preferred Experience - Knowledge of enterprise cybersecurity best practices and frameworks - Experience supporting federal or government environments - Familiarity with medical device systems and associated security requirements Benefits - Awarded Best Place to Work 9 times! - Competitive compensation and market-leading bonus opportunities - Medical, dental, and vision benefits where a significant portion of the premium is subsidized by our client. For qualifying high deductible health plans, our client also contributes towards a Health Reimbursement Account to cover eligible medical expenses - Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time - 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent, with immediate entry and immediate vesting - 20 days of PTO accumulated per calendar year - 11paid holidays - Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves - Sabbatical programs - Company-paid short- and long-term disability - Company-paid life insurance - Voluntary life, accidental, and indemnity income replacement benefits - Professional development reimbursement - Health club reimbursement - Matching donation program and annual philanthropic activities - Pet insurance - And more!

• Identity and access management - provisioning, lifecycle operations, and monitoring for critical changes • Security reviews across our product portfolio - threat modeling, code review, fuzzing, and functional testing • Day-to-day bug bounty operations - triage, remediation tracking, and escalation of high-severity findings • AI security research and tooling - adversarial testing frameworks for agent controls, with a focus on reusable patterns • Software supply chain monitoring - malicious package detection beyond standard CVE scanning • External penetration test coordination - scoping, logistics, and post-engagement remediation tracking • Compliance documentation and evidence gathering as requirements emerge

• Design and build shared libraries, platform guardrails, and internal tools that make the secure path the easy path for engineers • Review architecture, technical designs, and production code for security issues in product and platform systems • Perform pragmatic threat modeling for new features, workflows, services, and integrations • Improve core security patterns across the stack, including authentication, authorization, secrets handling, secure logging/redaction, auditability, and sensitive-data protections • Build or improve developer-facing security automation in CI/CD and local workflows, including code scanning, dependency policy, secret detection, and infrastructure checks, with a bias toward low-noise, high-signal results • Work directly with engineers to remediate vulnerabilities in code and design, focusing on durable fixes and reusable patterns rather than one-off tickets • Help define and evolve a lightweight secure SDLC that fits a fast-moving startup environment • Contribute to incident analysis and postmortems when product or platform security issues arise • Write clear documentation, examples, and decision records that help teams build securely without unnecessary friction