Southwest Airlines

Role Description As a Senior Operations Research Developer for the Network Optimization Team, you’ll play a pivotal role in translating operational requirements into technical solutions. This position offers exciting challenges, as the Optimization Teams directly impact the efficiency of thousands of daily flights across hundreds of aircraft, thousands of crew members, and hundreds of thousands of passengers. You’ll gain exposure to a wide range of airline operations, including: - Aircraft operations - Crew planning - Crew recovery - Passenger movement - Airport operations - Maintenance This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: - Alaska - Delaware - New Jersey - North Dakota - South Dakota - Vermont - West Virginia - Wyoming - Puerto Rico We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Qualifications - Knowledge of standard programming languages, and associated development tools (compilers, debuggers, etc) - Knowledge of software development, practice, concepts, and technology obtained through college degree program, formal training and/or work experience - Skilled in demonstrating a high-level of optimization aptitude and ability for logical and abstract thinking - Skilled in partnering, communication, and negotiating as to interact effectively with business Customers and technology development and support groups - Ability to complete root-cause analysis, design complex solutions, write code, perform testing, provide documentation, and implement optimization projects - Ability to analyze and resolve complex problems - Ability to work effectively in a strong Customer service/team oriented environment - Ability to work independently where appropriate - Ability to contribute thoughts and ideas on other active projects across the Team - Preferred: Foundational knowledge of AWS or other cloud infrastructure - Preferred: Foundational knowledge of Linux based development - Preferred: Prior experience applying optimization methods in an airline environment - Preferred: Experience or familiarity with Scaled Agile for Enterprise (SAFe) Framework Requirements - Required: High School Diploma or GED - Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience - Expert level experience, expansive and far reaching knowledge in: - Applying Operations Research methods in a business environment or a PhD with lesser business experience accepted - Using Xpress, CPLEX, or other industrial-strength LP/IP tools Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must be able to travel and/or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits - Competitive market salary from $153,000 per year to $170,000 per year* depending on qualifications and experience. - For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. - Benefits you’ll love: - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: https://careers.southwestair.com/benefits - *Pay amount does not guarantee employment for any particular period of time. - **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits - ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Company Description Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Role Description As a Network Engineer, you’ll design, implement, monitor, and manage local and wide area networks to ensure reliable connectivity and maximum uptime for users. You’ll develop and document network configurations, support the installation of new network infrastructure, and maintain and upgrade existing systems as needed. This role supports all remote airport stations and external buildings, including: - Equipment configuration - Circuit delivery - Ongoing performance monitoring to keep critical systems running smoothly This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work off-site: - Alaska - Delaware - New Jersey - North Dakota - South Dakota - Vermont - West Virginia - Wyoming - Puerto Rico U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Qualifications - Ability to analyze and resolve problems - Knowledge of hardware components, systems, software, and networking technologies - Ability to mentor/guide others to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas - Skilled in partnering, negotiation, and communication in working with Business Customers and Technology support - Ability to prioritize effectively and take on multiple concurrent assignments - Ability to develop, present, and effectively communicate complex ideas and strategies - Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment - Skilled in troubleshooting, analyzing and resolving network traffic and issues - Preferred: Experience configuring and supporting Aruba SD WAN solutions - Preferred: Working knowledge of Cisco switching and routing technologies Requirements - Required: High School Diploma or GED - Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience - Intermediate level experience, fully functioning broad knowledge in: - Industry-related experience as a Network Engineer - Network hardware/platforms (Cisco IOS, Cisco NXOS) - Communication protocols (TCP/IP) and routing protocols - WAN connectivity - Network diagnostic, monitoring and analysis tools (e.g., Wireshark) Physical Abilities - Ability to perform work duties from limited space workstation/desk/office area for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards - Must be a U.S. citizen or have authorization to work in the United States - Must be at least 18 years of age - Must be able to comply with Company attendance standards - Must be able to travel and/or attend Company and non-Company facilities and remote locations as necessary Benefits - Competitive market salary from $114,200 - $126,900 per year depending on qualifications and experience - Fly for free on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan - Competitive health insurance for you and your eligible dependents (including pets) - Health plan coverage options that start from the very first day of employment Explore more Benefits you’ll love: careers.southwestair.com/benefits Company Description Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Role Description JOB TITLE: Software Engineer LOCATION: Dallas, TX (Telecommute role, may work remotely from any state in the U.S. where Southwest Airlines operates and where approved by Southwest) - Design, write, test, document, implement, and maintain application systems that are technically sound, well-integrated, and aligned with customer requirements and organizational standards. - Identify and prevent production issues, implementing immediate resolutions across technology areas. - Collaborate with engineers to address and resolve production problems. - Lead testing efforts to identify defects and oversee their resolution. - Implement system enhancements that maintain integrity and foster a results-oriented environment. - Develop, test, and operate end-to-end software solutions utilizing machine learning, optimization, and knowledge systems. - Ensure systems are functionally appropriate, technically sound, and well-integrated. - Define procedures, standards, and measurements to promote quality and accountability in work. - Stay informed of industry trends and create business cases for necessary changes. - Measure parameters for transitioning features into production-ready code. - Partner and collaborate with team members and senior leaders at all organizational levels. - Work with the team to identify optimal solutions, providing thought leadership and challenging conventional thinking. - Embrace agile best practices and foster a culture of continuous improvement. - Escalate issues as needed, perform root cause analysis, conduct impact assessments, and develop and execute solutions. - Assess strengths and weaknesses of solutions while evaluating the pros and cons of alternative options. - Develop code to integrate data from other teams via APIs. - Deploy code via Gitlab and use version control. - Architect solutions to get data from other tech systems into Salesforce. - Optimize performance for faster pull and push of data. - Upgrade/Patch/Install related tools/applications. Qualifications - Bachelor’s or foreign equivalent degree in Computer Science, Computer Engineering, or a related field. - 5 years of progressive, post-baccalaureate experience in the job offered or as a Software Developer, Software Programmer, Software Engineer, Information Technology Analyst, or in a related position/occupation. Requirements - 5 years performing software development including designing, writing program code, testing, documenting, and implementing the functionality. - Developing, testing and operating end-to-end software solutions. - Defining procedures, standards, measurements, accountability and promoting quality of work. - Experience with Javascript, NodeJS, and Java. - Knowledge of security and networking, Authorization, authentication. - Experience with Version Control and CI/CD tools such as Gitlab/Github. - 4 years with databases, data extraction, data flows, data mapping, and Dynamo DB or SQL server. - 1 year with Amazon Web Services (AWS) Services including Lambda, S3, API gateway, SQS, Cloud watch, Secret Manager, IAM, VPC, and CloudFormation. - Telecommute role, ability to work remotely from any state in the U.S. where Southwest Airlines operates and where approved by Southwest. Company Description Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Role Description As a Product Owner on Cybersecurity’s Accelerate Team, you’ll serve as the Customer proxy, turning program priorities into a clear, actionable Team Backlog that protects technical integrity while delivering measurable value. You’ll partner closely with Product Management, Architecture, Operations, and other product owners to define, refine, and prioritize work that advances automation, observability, and key enablement across Identity and Access Management and security operations. You’ll attend product management meetings, planning, and backlog/vision refinement sessions, staying aligned through recurring readouts and a transparent Confluence footprint that documents decisions, risks, and outcomes. If you thrive in a fast-moving environment where clarity, collaboration, and follow-through matter, this is your chance to help ship secure capabilities that make a real difference. This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: - Alaska - California - Colorado - Delaware - Illinois - Iowa - Massachusetts - Maryland - Montana - New Jersey - New Hampshire - New York - North Dakota - South Dakota - Oregon - Pennsylvania - Vermont - Washington - West Virginia - Wyoming - Puerto Rico U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Prepare backlog for PI Planning and decide which work items become part of the team backlog - Serve as the customer proxy - Build, refine, prioritize, and maintain the team backlog - Partner in Scrum ceremonies such as iteration planning, iteration reviews, and demos - Help create user stories and define acceptance criteria - Review and accept user stories as complete - Contribute to vision and program Backlog - Meet with stakeholders to ensure features and subsequent stories meet expectations - Drive iteration content by prioritizing user stories - May perform other job duties as directed by Employee's Leaders Qualifications - Ability to make decisions with minimal guidance and oversight - Ability to be organized with strong attention to detail and capable of coordinating multiple viewpoints into a single message - Ability to understand technical issues - Skilled in analytics and problem solving with a high attention to detail - Ability to anticipate risks, issues and opportunities, and escalate them accordingly - Skilled in presentation, facilitation, communication, and negotiation - Ability to be comfortable and articulate in challenging change management scenarios, knowing when to insert self and when to fade back - Solid knowledge in Agile including the value and principles, and how they are applied in enterprise environments Requirements - Required: High School Diploma or GED - Required: Intermediate-level experience, fully functioning broad knowledge in: - Agile and Scrum software development methodologies - Business analysis, project management or software development delivering enterprise products and solutions - Preferred: Bachelor’s degree (Business, Engineering, CS, IS or related) or equivalent experience - Preferred: Demonstrated PO experience in SAFe contexts (PI planning, ART/Program ceremonies) using Jira Align; strong backlog hygiene and benefits/outcome tracking. - Preferred: Proven ability to lead cross-functional initiatives across Cybersecurity, IAM, Ops, and Architecture with crisp, executive-ready communication. - Preferred: Familiarity with one or more of: PKI/Certificates (Venafi, CRLs), PAM (CyberArk), Identity (Ping), Cloud security (AWS, Security Hub), Observability (Grafana), and SIEM/logging. Physical Abilities - Ability to perform work duties from limited space work station/desk/office area for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must be able to travel and/or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Benefits - Competitive market salary from $98,650 - $109,600 per year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: The Product Manager supports the APMO organization by helping deliver a continually forecasted IT roadmap that reflects all internal and external demand across the enterprise. They’ll focus on the Observability space, encompassing technologies that enable detection through correction, with a meaningful impact on solution health, legacy retirement, and adoption of new capabilities that maximize business value. They’re responsible for defining and supporting solutions that are desirable, feasible, viable, and sustainable, delivering value to the right Customers and Stakeholders throughout the product lifecycle. The Product Manager collaborates with a wide range of People to identify Customer needs, shape program vision, and develop roadmaps and features that align technology investment with enterprise priorities. Additional Details - This DFW-based role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the DFW area. - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Responsible for defining a Product Vision that reflects the customer and business needs and is in alignment with the strategic themes of the organization - Advocate for the customer, keeping teams focused on delivering solutions that address real customer pain points. Conduct continuous user research to understand what customers need and want, using those insights to inform the vision and roadmap - Continuously refining Epics into Features, prioritizing, and sequencing them on the PI Roadmap, and working with Product Owners within the ART to translate Features into Stories that will satisfy the Product Vision - Responsible for Product completeness by creating Feature Acceptance Criteria, maintaining the Feature Definition of Done, and by accepting Features - Collaborates with Architects and other technical People to ensure the solution effectively addresses the functional and non-functional requirements while maintaining technical excellence by understanding and sequencing Enabler work in the Program Backlog and Program Kanban - Collaborates with Change Management to prepare for product release (education, documentation, training, etc.) - Participates in PI planning by defining and presenting the business intent, planned Features, and highlighting any known dependencies and milestones throughout each Program Increment, and providing fast Program-level decisions within the event - Actively participates in Inspect and Adapt (I&A) events, leads Feature definition, and refinement including establishing feature acceptance criteria - Leads the System Demo to evaluate working software and help to assess business value delivered against the business intent - Collaborates with Product Managers supporting other Programs to determine cross-program impacts, interdependency of work and priorities, and plan for communication and coordination - Participates in the economic prioritization of Features and Enablers using techniques such as Weighted Shortest Job First - Work with business stakeholders to maintain alignment as priorities and scope change and demonstrate thought leadership by championing the Product Vision across the enterprise - Responsible for maintaining product health, secure resolutions, data privacy, and tech currency. - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Knowledge of industry competition, trends, and changing customer needs - Skilled in leading activities to support the delivery work including product launch communications, training materials, user acceptance testing, business validation, success criteria measurement and analysis, and post-deployment analysis to identify improvements - Skilled in delegation including being able to clearly portray expectations for tasks - Ability to communicate clearly complex business needs to leaders, managers, architects, and other technical stakeholders - Ability to understand and support prioritized Portfolio work by collaborating with Lean Portfolio Management, Architects, and Epic Owners to breakdown Epics into Features - Ability to build relationships and influences Leadership, customers, Architects, and other stakeholders to convert solutions into realizable business value - Ability to influence and provide recommendations for releasing Product(s) to customers or the market - Ability to manage legal, compliance, and security aspects of the Product by collaborating across the enterprise - Ability to formulate Product recommendations based on market data, third party research, industry trends, and internal client research - Ability to think strategically throughout every phase of a product's development - Ability to objectively enforce prioritization to successfully complete tasks and meet goals and deadlines Education - Required: High School Diploma or GED Experience - Expert level experience, expansive and far reaching knowledge in: - Managing requirements for large or complex software products - Facilitating exploration of potential solution alternatives or MVP/MMF options and achieving consensus - The collection and use of KPIs and leading indicators to inform Product decisions and achieving key results - Design Thinking and Customer Centricity - Preferred: Familiarity with distributed Global development as well as Scaled Agile practices - Preferred: Large Enterprise experience managing a large portfolio of software solutions (ideally with a blend of software types (SAAS, COTS, custom, etc.) - Preferred: Experience in Target Process and Jira ​ Licensing/Certification - N/A Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must be able to travel and / or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits - Competitive market salary from $138,800 per year to $154,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: The Senior Cloud DevOps Engineer supports the Cloud Core Engineering Team by designing and building enterprise cloud infrastructure automation, pipelines, and foundational capabilities on AWS. They’ll partner closely with application, security, and architecture Teams to deliver reusable, secure cloud infrastructure that enables business applications at scale. They’re responsible for the architecture, design, development, implementation, and ongoing operation of new and emerging cloud platforms. The Senior Cloud DevOps Engineer plays a critical role in driving transformational cloud capabilities that redefine how Southwest builds, operates, and recovers in the cloud, supporting reliability, innovation, and long‑term enterprise strategy. Additional Details - This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Massachusetts, Maryland, Montana, New Jersey, New Hampshire New York, North Dakota, South Dakota, Oregon, Pennsylvania, Vermont, Washington, West Virginia, and Wyoming, and Puerto Rico. - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Evaluate cloud services and architecture to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems - Implement automation tools and frameworks for automatic code deployment (CI/CD) - Work with the development team to deploy and manage tools that support SDLC automation, configuration management, and release management - Understand technical architectures with automation to support complex delivery across a wide range of digital and enterprise applications - Lead the design, development, and evolution of cloud infrastructure - Establish and/or follow procedures and standards to ensure high quality and quantity of work - Establish or follow prioritization processes to drive work with a sense of urgency about getting work completed - Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities - Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices - Maintain business continuity and disaster recovery processes - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation - Ability to understand AWS compute, data sources, security technologies - Knowledge of infrastructure-as-code (IAC) - Skilled in deployment strategies using Docker for containerization - Ability to understand the monitoring and management of the build and deployment processes and infrastructure - Ability to analyze services to ensure security best practices are followed - Ability to mentor and guide team members' learning, including introducing new ideas and technologies - Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems - Skilled in automated testing solutions for unit testing, integration testing and system testing Education - Required: High School Diploma or GED - Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience Experience - Required: Advanced-level experience, seasoned and specialized knowledge in Cloud software or DevOps - Preferred: Familiarity with AMI Factory, Application Recovery Controller, and Deployment Suite Licensing/Certification - N/A Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits - Competitive market salary from $145,600 - $161,800 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount doesn’t guarantee employment for any particular period of time **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: The Senior Cloud DevOps Engineer supports the Cybersecurity Accelerate Team and assists in Cybersecurity Observability and Automation by focusing on designing and building enterprise cloud infrastructure automation, pipelines, and cloud capabilities for services on AWS. They’ll partner with Application, Security, and Architecture Teams to build re-usable and secure cloud infrastructure to be used by business applications. The Senior Cloud DevOps Engineer is a skilled communicator excited to support and ongoing operations of new and emerging technology platforms. Additional Details - This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming, and Puerto Rico. - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Evaluate cloud services and architecture to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems - Implement automation tools and frameworks for automatic code deployment (CI/CD) - Work with the development team to deploy and manage tools that support SDLC automation, configuration management, and release management - Understand technical architectures with automation to support complex delivery across a wide range of digital and enterprise applications - Lead the design, development, and evolution of cloud infrastructure - Establish and/or follow procedures and standards to ensure high quality and quantity of work - Establish or follow prioritization processes to drive work with a sense of urgency about getting work completed - Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities - Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices - Maintain business continuity and disaster recovery processes - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation - Ability to understand AWS compute, data sources, security technologies - Knowledge of infrastructure-as-code (IAC) - Skilled in deployment strategies using Docker for containerization - Ability to understand the monitoring and management of the build and deployment processes and infrastructure - Ability to analyze services to ensure security best practices are followed - Ability to mentor and guide team members' learning, including introducing new ideas and technologies - Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems - Skilled in automated testing solutions for unit testing, integration testing and system testing Technical Tools - Common automation tools such as Stash, Git, Nexus, Jenkins, Gradle, Groovy, and YML - Docker, Serverless, ECS, Kubernetes - Python, ANT, Artifactory, Groovy, Maven, MS Build, Nexus, NuGet. - Continuous integration tools such as Jenkins, TFS, TeamCity or Bamboo - Configuration management tools such as Chef, puppet, Ansible Education - Required: High School Diploma or GED - Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience Experience - Required: Advanced-level experience, seasoned and specialized knowledge in Cloud software or DevOps - Preferred: Experience in Terraform, Terragrunt, Terratest, GoLang, GoReleaser, GitLab, Nexus, ECR, Helm, EKS, Containers, Cloud Formation, Python, Cloud Common Platform, AWS Cloud, Ping, CyberArk, and OTEL - Preferred: Experience in AWS Architecture and Security certification Licensing/Certification - N/A Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits Competitive market salary from $145,600 - $161,800 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount doesn’t guarantee employment for any particular period of time **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 04/16/2026

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary As a Senior Software Engineer on the Digital Trip Management API Team, you’ll design, develop, test, and implement reliable, well‑integrated APIs that power key post‑booking experiences on Southwest.com. From check‑in and flight modifications to reservation management and baggage handling, your work ensures millions of Customers can seamlessly manage their travel. You’ll bring advanced engineering expertise, proactively prevent production issues, drive immediate resolutions, and mentor other engineers while championing “shift‑left” quality practices. This role offers a broad view of how digital systems connect across Southwest, and the opportunity to build backend capabilities that make travel simple and fast. Additional details: - This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area. - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Drive the technical direction and feature roadmap of large-scale cloud systems - Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members - Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions - Drives detailed definition of feature requirements through discussions with product managers and customers - Supports continuous improvement by investigating alternatives and new technologies - Prepares and installs solutions by determining and designing system specifications, standards, and programming - Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems - Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities - Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience - Proactively shares knowledge and skills of software development and testing to solve a range of problems - Advanced knowledge of at least one required programming language - Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams - Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences - Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work - Ability to mentor others - Ability to lead ideating, presentations, mentoring and group-thinking sessions - Ability to influence without authority Education - Required: High School Diploma or GED - Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience Experience - Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies - Preferred: Extensive AWS experience Licensing/Certification - N/A Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits Competitive market salary from $138,800 per year to $154,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 04/16/2026

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary As a Senior Software Engineer on the Digital Trip Management API Team, you’ll design, develop, test, and implement reliable, well‑integrated APIs that power key post‑booking experiences on Southwest.com. From check‑in and flight modifications to reservation management and baggage handling, your work ensures millions of Customers can seamlessly manage their travel. You’ll bring advanced engineering expertise, proactively prevent production issues, drive immediate resolutions, and mentor other engineers while championing “shift‑left” quality practices. This role offers a broad view of how digital systems connect across Southwest, and the opportunity to build backend capabilities that make travel simple and fast. Additional details: - This Dallas-based role is offered as a remote workplace position, which may require onsite presence / travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location within the Dallas - Fort Worth area. - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities - Drive the technical direction and feature roadmap of large-scale cloud systems - Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members - Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions - Drives detailed definition of feature requirements through discussions with product managers and customers - Supports continuous improvement by investigating alternatives and new technologies - Prepares and installs solutions by determining and designing system specifications, standards, and programming - Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems - Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities - Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience - Proactively shares knowledge and skills of software development and testing to solve a range of problems - Advanced knowledge of at least one required programming language - Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams - Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences - Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work - Ability to mentor others - Ability to lead ideating, presentations, mentoring and group-thinking sessions - Ability to influence without authority Education - Required: High School Diploma or GED - Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience Experience - Required: Advanced-level experience, seasoned and specialized knowledge in software development and methodologies - Preferred: Extensive AWS experience Licensing/Certification - N/A Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary Pay & Benefits Competitive market salary from $138,800 per year to $154,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Department: Technology Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: As Sr Manager Cybersecurity, you’ll lead with a People‑first approach while guiding the Security Platform Services Team in delivering secure, scalable, and highly automated capabilities that strengthen Southwest’s Cybersecurity posture. You’ll oversee advanced security platforms, SaaS security solutions, and AI‑enabled protections, ensuring they are well‑integrated, comply with cybersecurity and technical strategy, and meet or exceed Customer requirements. Leveraging technical expertise and leadership across distributed Teams, you’ll drive vulnerability management, intelligent automation, and observability at scale while building trusted partnerships across the enterprise. By empowering your Teams and advancing our security ecosystem, you’ll play a critical role in safeguarding Southwest’s systems, data, and Customers. Additional details - This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. - Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.  - U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way - Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees - Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment - Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities - Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization - Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc. - Lead the resolution of organization, team and individual issues, making appropriate decision - Develop and execute strategies and processes to improve performance and the value of products and services provided - Lead cross-functional Teams to deliver solutions and services to meet enterprise needs - Provide Cybersecurity thought Leadership related to assigned functional areas - Deliver Cybersecurity solutions using best practices to achieve maximum Team productivity while delivering high quality products - Stay abreast of emerging Cybersecurity trends, processes, and solutions related to assigned responsibilities - Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams - Work with Technology and business partners to measure financial benefits and demonstrable business value - May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities - Knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising - Knowledge of personnel practices and regulations - Knowledge of Cybersecurity best practices, software development practices, concepts, methodologies, tools and trends - Knowledge of project management methodologies - Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams in order to drive Cybersecurity agenda - Ability to provide tactical leadership for Team(s) - Ability to use appropriate motivation and influence techniques to achieve desired Team results - Ability to set and manage stakeholder expectations - Ability to deliver quality projects on time and within budget - Ability to manage projects using the organization's project management methodology Education - Required: High School Diploma or GED - Required: Required: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent Cybersecurity formal training Experience Required - Demonstrated experience in directly or indirectly leading team(s) - Fully functioning, broad knowledge in: - A Cybersecurity Business and/or Information Technology environment - Leading teams and providing work direction Preferred - Experience leading Cybersecurity initiatives using Agile/SAFe, with strong ownership of backlog, roadmap, and PI delivery across cross-functional teams. - Proficiency with Jira Align or similar portfolio tools, including authoring Epics/Features, managing dependencies, and tracking benefits and outcomes. - Proven ability to translate architecture, governance, and platform constraints into executable delivery plans and prioritized backlog items. - Strong cross-functional leadership and executive communication skills, including facilitating alignment forums and producing concise leadership readouts. - Familiarity with key Cybersecurity domains such as Automation, Observability, AI Security and SaaS Security platforms. Licensing/Certification - N/A Physical Abilities - Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time - Ability to communicate and interact with others in the English language to meet the demands of the job - Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications - Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines - Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 - Must be at least 18 years of age - Must be able to comply with Company attendance standards as described in established guidelines - Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information - Air travel with frequent overnight stays required - Ability to work extended hours as needed Pay & Benefits - Competitive market salary from $177,050 - 196,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love - Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) - Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** - Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** - Competitive health insurance for you and your eligible dependents (including pets) - Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. - Explore more Benefits you’ll love: careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 02/05/2026