About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a Sr. Associate Support Engineer, SAP FICO. This role is based in India, Hyderabad. About Rimini Street, India, GCC. Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc). Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software. Position Summary The role of the Sr. Associate Support Engineer, SAP FICO is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and support for our global clients who use Finance and Controlling (FICO). The role of the SAP Engineer requires functional and technical experience, integration knowledge, implementation and support expertise and skills to diagnose issues, including ABAP debug; then develop or work with a developer to test, package and deliver fixes for such issues in complex, integrated and highly-configured environments. Essential Duties and Responsibilities - Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology - Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience - Provide remote-based functional support & training for multiple SAP FI/CO modules - Support client customizations, sharing experience and best practices advice - Develop, configure and deliver application break fixes for critical defects - Analyze and correct data issues - Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity - Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours - Collaborate with team members in a virtual team environment to extend field experience to different client situations - Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience Additional Duties and Responsibilities - Other job related duties and responsibilities may be assigned from time to time Location - Hyderabad - India Education - Bachelor Degree in Computer Science or related field or equivalent experience. Language - Fluent English in mandatory, any other languages a plus. Experience - 3-5 years’ experience in the field of FICO programming and SAP modules - 3+ years knowledge of SAP systems such as FI/CO and Integrations with the module - A track record of successful bug free codes written for clients - Deep working knowledge and understanding of supporting business processes - Analytical, logical problem resolution skills - SAP certification(s) preferred - Knowledge of maintenance/patching mechanics and SAP architecture - Demonstrable history solving complex problems across multiple modules Skills - Good analytical and problem solving skills in order to carry out their daily functions effectively. - Superb technical trouble-shooting skills ability to debug code and the tenacity for complex problem solving - Passionate focus on customer support and the ability to build long term, successful working relationships with Clients - Strong knowledge of key application functionality, tables and relationships - Deep knowledge of SAP customization/extension methodologies - Excellent development skills using SAP toolset - Excellent interpersonal, presentation and communication skills – verbal & written - Fluency in both English; - Attention to detail and the ability to learn quick - Extreme focus on Client satisfaction - Demonstrated ability to work independently and as part of a team - Ability to work calmly and professionally in high pressure situations Preferred Qualifications - The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology - Knowledge of any Country Specific Solutions would be an advantage - A consulting background, while not mandatory, would be useful - Experience with localizations and global implementations would be an advantage Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: - Company - We dream big and innovate boldly. - Colleagues - We work with extraordinary people who create a culture of mutual respect and collaboration. - Clients - We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. - Community - We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth - Nasdaq-listed under ticker symbol RMNI since October 2017 - Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies - Over 2,000 team members in 23 countries - US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

• Conduct deep-dive analysis of DVA’s legacy application estate to identify dependencies, integration points, and technical debt. • Support the development of detailed Technical Roadmap components, by mapping application lifecycles and identifying optimal freeze or decommissioning points. • Document current-state technical architectures to inform the migration strategies for the program. • Act as the technical triage point for ECRs. You will validate the technical scope described by business teams is accurate and feasible before it is sent for costing. • Liaise with solution and technical architecture expertise on ECRs. • Analyse proposed technical solutions to ensure they align with the DVA Digital Strategy, Digital Investment Plan and Technology Roadmap. • Map data flows and interface specifications, as well as define technical requirements (with support from the team’s solution architecture stream). • Translate high-level solution designs produced by Architects into detailed functional and non-functional requirements for engineering teams. • Communicate and engage across DVA’s internal business teams (program, policy and enabling services), in addition to shared service providers – Services Australia, Department of Finance, Department of Defence, Department of Health, Disability and Ageing, and external third-party vendors. • Hands-on development of technical assessments to support major capability decisions – ie, enablement of cloud, EDW migrations, solution assessments for digital/functional capabilities. • Map business and process dependencies, options analysis to support architecture stream.

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features • Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. • Discuss and align technical specifications and implementation details with other engineers, including cross-team engineers. • Write clean, testable and maintainable code to implement the features • Perform tech design and code reviews and mentor other engineers • Advocate and participate in efforts to advance Airbnb’s engineering processes and technical foundations.

Role Description This is a remote position. - 5 to 8+ years of experience in Technical Analysis / Solution Analysis / System Analysis roles. - Strong experience analysing enterprise web applications or eCommerce platforms. - Good understanding of Microsoft technology stack, especially: - .NET Framework / .NET ecosystem - C# - ASP.NET MVC - SQL Server - Strong understanding of: - web application architecture - APIs and integration patterns - authentication / authorization concepts - data flow and dependency mapping - Experience working with legacy or mature enterprise systems and evaluating modernization options. - Ability to perform detailed level technical feasibility analysis and identify implementation considerations without going too deep into low-level design. - Strong exposure to documentation and analytical deliverables such as BRD/FSD/solution notes/gap analysis/recommendation reports. - Strong communication skills with ability to interact with technical teams, business users, and leadership stakeholders. - Ability to break down complex systems into understandable technical and business viewpoints. Key Responsibilities - Analyse the existing platform from functional, technical, and architectural perspectives. - Review and understand current modules, workflows, integrations, dependencies, and technology landscape. - Support consolidation of current-state application features, technical observations, and major system flows. - Participate in evaluation of shortlisted eCommerce / commerce platforms for functional and technical fitment. - Perform detailed level technical feasibility assessment for modernization options, including: - UI/UX revamp on existing platform - hybrid / incremental modernization - re-platforming options - Identify technical gaps, likely customization areas, integration considerations, and potential constraints. - Work closely with business stakeholders, product teams, designers, and leadership to understand expectations and current pain points. - Support platform comparison, solution fitment analysis, and preparation of recommendation inputs. - Contribute to technical documentation such as: - current-state assessment - technical observations - fit-gap analysis - modernization recommendations - high-level solution options - Collaborate with UI/UX designers to ensure concept direction remains practical from a technical and platform perspective. - Participate in workshops, review discussions, and decision-making support throughout the discovery and planning phase. - Help prepare executive-level and project-level summaries, findings, and supporting materials. Preferred / Good to Have - Experience in eCommerce / B2B commerce platforms or related enterprise commerce ecosystems. - Exposure to platform evaluation or modernization involving solutions such as: - Magento / Adobe Commerce - OroCommerce - commercetools - BigCommerce - Familiarity with: - JWT token-based authentication - API Gateway concepts such as Ocelot - enterprise integrations - middleware / services architecture - Understanding of modernization patterns such as: - replatforming - strangler/hybrid modernization - front-end refresh over legacy backend - Ability to review technical implications of UI/UX changes in enterprise systems. - Experience creating high-level diagrams, comparison matrices, or evaluation frameworks. What We Are Looking For - Strong analytical mindset. - Able to understand both business needs and technical implications. - Comfortable working in ambiguity during early discovery phases. - Good documentation and presentation capability. - Able to ask the right questions and identify risks/gaps early. - Practical thinker who can balance ideal solutions with real-world constraints.