Technical Writer I, Knowledge Management Omnicell Outpatient Pharmacy Services, has a dynamic opportunity for a Technical Writer who will join our team that develops, publishes, and maintains content for our Specialty Pharmacy and 340B TPA teams. This individual will participate throughout the content-publishing workflow and the ongoing quality control of the department’s content. The successful candidate must have strong technical and content development skills with the ability to explain complex concepts to diverse audiences. Responsibilities: - Support day-to day tasks to include the review, editing and approval of knowledge content for internal and external audiences - Serve as an advocate for content standards, style guidelines and best practices - Develop and edit internal policy and procedure documentation for Specialty Pharmacy and 340B teams - Gather information from multiple resources to establish and understand the enhancements for each new release of all products; partnering with product teams to ensure documentation remains current across release cycles - Collaborate with Specialty Pharmacy and 340B Training as well as other Learning and Development team members to create and/or capture necessary graphics, including product screen captures, photos, process-flow charts, and engineering diagrams to insert into user documentation - Continuously collaborate with pharmacy operations and training teams to ensure they have the necessary knowledge content required to support and resolve internal and external informational needs. Includes but is not limited to authoring and publishing SOPs, Work Instructions, Process Flow Diagrams, User Guides, Job Aids, Playbooks, and FAQ documents - Monitor new technical publication, online help authoring tools, and industry best practices and proactively bring and execute product or process improvement recommendations to management - Take initiative and work independently to develop and execute complex projects and tasks which achieve company-wide and departmental goals, such as improving information access, increasing process efficiency, and reducing costs. Knowledge and Skills - Demonstrated writing skills producing content such as SOPs, Work Instructions, Process Flow Diagrams, User Guides, Job Aids, Playbooks, and FAQ documents. Strong interpersonal and communication skills Required Qualifications - One year of experience writing, producing, and publishing technical documentation and procedural materials Preferred Qualifications - Bachelor’s Degree - Knowledge Management experience is a plus - Strong knowledge of computer software: PC Windows, Microsoft Office Professional, and Desktop Publishing tools - Knowledge of pharmacy operations - experience with HTML and content management tools - Experience working as a pharmacy technician in a Specialty Pharmacy a plus Work Conditions: - Remote

Knowledge Analyst/Technical Writer Location: Oxon Hill, MD, United States of America Time Type: Full-time Hybrid Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None The Opportunity: CACI is seeking a Knowledge Analyst/Technical Writer to join our team supporting the U.S. Department of Homeland Security (DHS), specifically within the Office of the Chief Information Officer (OCIO). In this role, you will be responsible for developing and updating a wide range of documentation for both project and operational activities, including process workflows, training presentations, Knowledge Articles (such as How-To's and Troubleshooting guides), Standard Operating Procedures, Job Aids, Work Instructions, User Guides, and User Manuals. You will work closely with stakeholders to define requirements and gather content, then create, structure, publish, and maintain documentation to ensure it is accurate and accessible. You will be responsible for maintaining knowledge repositories, ensuring content is organized, current, and easily retrievable. You will support the sharing of knowledge through various channels, including ServiceNow, SharePoint sites, and other electronic platforms. You will conduct documentation reviews and audits to verify quality and compliance with DHS specifications, standards, and constraints. You will assist in monitoring Knowledge Management performance metrics to evaluate the effectiveness and efficiency of the documentation. Additionally, you will also stay current with best practices in Knowledge Management and technical writing to continually improve documentation processes. This is a hybrid position, requiring onsite work three days a week at CACI's DSS PMO located at National Harbor in Oxon Hill, MD. Responsibilities: - Create, structure, publish, and manage documentation to ensure clarity and accuracy. - Maintain knowledge repositories, ensuring content is well-organized, current, and easily accessible - Collaborate with stakeholders to define documentation requirements and gather relevant content. - Conduct regular documentation reviews and audits to verify quality and compliance. - Implement quality control activities, including peer reviews and editing, to ensure the accuracy and adequacy of documentation. - Monitor and report on Knowledge Management performance metrics to evaluate the effectiveness and efficiency of documentation. - Develop and maintain documentation templates and standards. - Support the sharing of knowledge through various channels. - Complete required training in Knowledge Management and technical writing to maintain and enhance professional skills. Qualifications: Required: - Ability to attain DHS Entry on Duty (EOD) suitability; current DHS EOD preferred - Bachelor's degree and a minimum of three (3) years of related experience. Possess strong writing skills, with the ability to create clear, concise, and engaging documentation. - Possess strong problem-solving, structured thinking, and the ability to transform data into well-organized content - Ability to gather, synthesize, and analyze information from various sources to develop comprehensive documentation. - Experience adhering to writing style guidelines and standards, such as AP writing format and the AP Stylebook. - Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Visio) and Adobe Acrobat Pro. - Ability to work effectively both independently and as part of a team. - Ability to communicate clearly and professionally with stakeholders at all levels. - Keen eye for detail. - Ability to prioritize tasks and projects to meet deadlines; capable of handling multiple requests simultaneously. - Ability to quickly learn and understand complex topics. Desired: - Understanding of IT Service Management principles. - Understanding of Knowledge Management methodologies such as Knowledge-Centered Service. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $59,600 - $122,100 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Role Description Johnson & Johnson MedTech is seeking a Technical Specialist to support the West Midlands. We’re keen to make this role work sustainably and would always look to balance travel with flexibility, while offering the opportunity to gain broader exposure and make a real impact across the organisation. The key objective of this role is to provide technical support for EP procedures and to deliver the sales target within the identified geographic area, meeting all strategic and business objectives, delivering product and customer training plans, and providing the highest level of clinical and customer support in line with coordinated account team plan. What to expect: - Support, promote and upsell CARTO 3 procedures and thereby growing catheter utilisation in Electrophysiology, aligned with the Business Plan. - Provide clinical and technical expertise for coverage of cases performed with the CARTO 3 Navigation System. - Deliver your customer training plan and effectively transfer knowledge to empower customers to use Biosense kit effectively and independently. - Follow mandatory training and attend local and abroad training programs to maintain and develop knowledge required to fulfil your job effectively. - Execute key marketing strategies to include the successful roll out of new products and innovations in partnership with the regional New Technology Specialists. - Contribute to developing innovative activities to achieve sales targets and to allow the franchise to gain market share and differentiate from competition. - Maintain and develop firm business relationships with your Key Opinion Leaders and other strategically important clinical and economic partners. - Develop in-depth understanding of the needs and objectives of customers on all levels - both clinical and non-clinical partners, to develop tailored solutions, which improve sales. Qualifications - Proven experience as a clinical support specialist, or support as a physiologist within the medical device and/or EP field. - 3D mapping experience preferred but not crucial. - Proficient in English both verbal and written communication. - Excellent listening skills. Ability to build positive relationships quickly. - Capacity to gain in-depth product and procedure knowledge and the ability to communicate effectively with all partners within the EP lab setting. - Self-disciplined, organised, and able to take ownership and responsibility for business objectives and your own time management. - Initiative-taking and a desire to succeed in a fast-paced role. - A collaborator and entrepreneurial analytical person. - The ability to positively influence thinking, behaviour, and gain dedication. - Trained in applying sophisticated Microsoft package skills: Word, Excel, PowerPoint, and Outlook. - Full & clean driving license. Benefits - Competitive compensation and benefits package. - Benefits that can be tailored to what is valuable to you throughout different stages of your life. - Online Digital GP. - Private healthcare. - Retail Vouchers. - Discounted & Subsidised Gym memberships. - Support for community projects as part of our global Corporate Social Responsibility programme.

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row. The role: SailPoint is seeking an Advisory Solution Consultant, Technical Specialist to provide deep technical pre-sales support to our Americas Solutions Engineering team. You will be the technical expert during the evaluation phase of an opportunity. With a deep identity management background and a passion for problem-solving, you will lead prospects through successful Proof-of-Concept (POC) evaluations, architecting and building solutions that differentiate SailPoint from the competition. Responsibilities: - Manage the proof-of-concept (POC) process from end-to-end for complex opportunities. - Partner with field sales teams to discover and understand customer requirements, defining the use cases needed to support their technical and business needs. - Map and articulate these use cases back to the prospect as strategic business outcomes. - Demonstrate how the SailPoint platform will achieve their goals through tailored demonstrations and hands-on POCs. - Develop custom code and build integrations to common enterprise systems (e.g., SAP, ServiceNow, AWS, Azure) to achieve a successful evaluation outcome. - Coach and guide customers towards identity security best practices. - Create and deliver technical enablement, custom assets, and reusable solutions for the broader Solutions Engineering organization. Requirements: - 5-7+ years of professional experience as a hands-on technical resource in an enterprise software company. - 5+ years of deep experience in the Identity Management/Governance space. Previous expertise in implementing or customizing the SailPoint platform is a significant plus. - Strong, demonstrable skill in integrating with one or more of the following: SAP, ServiceNow, Oracle, AWS, Azure, Google Cloud, and major HR systems (e.g., Workday). - Strong proficiency with Java and web application development (XML, REST, SCIM). - A working knowledge of Beanshell, application servers (e.g., Tomcat), databases (SQL), LDAP, and Active Directory is highly desired. - Exceptional problem-solving skills and the ability to manage complex technical projects. - Excellent written and verbal communication skills, with the ability to present to both technical and business audiences. Path to Success: Within the first 4 months you will: - Master the technical intricacies of the SailPoint portfolio. - Learn the established processes and best practices for running successful POCs. - Partner with senior team members on active customer evaluations. - Build relationships with your counterparts in the field SE, Product Management, and Professional Services organizations. - Begin contributing to the team's library of custom assets and solutions. Within 6 months to 1 year, you will: - Independently lead and manage multiple complex POCs simultaneously. - Be recognized as a subject matter expert in several key integration areas. - Actively mentor and coach other Solution Engineers, helping to develop their technical skills. - Develop, document, and promote new custom solutions for organization-wide use. - Provide critical field feedback to Product Management to influence the future direction of the SailPoint platform. Location: - This is a remote position open to all candidates residing in the United States. - We anticipate up to 25% travel and flexibility to travel as needed for customer POCs and internal events. Education: - Preferred, not required: BA/BS or global equivalent in a technical field. - 8+ years of related experience is highly valued. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $116,900 - $197,083.60Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.