Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs. We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive. Watch this short video for a brief introduction to Paradigm. We are seeking a full-time, remote Senior Director Data and Analytics. The Senior Director Data and Analytics oversees the development and ongoing maturation of Paradigm’s enterprise business intelligence and analytics infrastructure and assets. The ideal candidate has significant experience in leveraging (1) the Microsoft BI stack of ETL, data warehousing, OLAP, and visualization technologies, (2) CI/CD and project management methodologies, and (3) inter-departmental collaboration to deliver business value at scale. Experience with healthcare business concepts is a plus. RESPONSIBILITIES: - Set and execute the BI strategy and roadmap, ensuring alignment with enterprise goals, healthcare regulatory requirements, and evolving business needs across clinical, financial, and operational domains. - Oversee the end‑to‑end lifecycle of BI assets (ETL pipelines, data warehouses, semantic models, Power BI reports/dashboards), emphasizing data quality, scalability, performance, and reliability. - Own and mature the CI/CD framework for BI and analytics using Azure DevOps and Git, establishing standards for version control, automated testing, deployment pipelines, rollback procedures, and environment management. - Partner closely with IT, DBAs, and data architecture teams to plan and prioritize ETL development, data modeling, performance tuning, security, and platform enhancements within SQL Server, Azure, and related technologies. - Serve as the primary senior BI liaison to business stakeholders, translating healthcare business requirements into analytics solutions, managing demand intake and prioritization, and ensuring delivered insights drive measurable value. - Lead, mentor, and develop a team of BI developers and analytics professionals, setting technical standards, encouraging best practices, and building career paths to sustain a high‑performing, engaged team. - Establish data governance, security, and compliance standards for reporting and analytics assets, ensuring adherence to HIPAA, PHI handling, role‑based access control, and audit requirements. - Define and track success metrics for BI adoption and impact, including data quality KPIs, report usage, performance SLAs, and business outcomes, continuously improving the BI ecosystem. - Evaluate and introduce new BI and analytics capabilities (e.g., Fabric features, Power BI enhancements, self‑service governance patterns) while balancing innovation with platform stability and supportability. - Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management. SUPERVISORY RESPONSIBILITIES: - Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment - Set the tone for a strong Enterprise culture and high employee engagement. - Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies. - Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities. QUALIFICATIONS: - Education - Bachelor’s or Master’s degree in Computer Science, Management Information Systems, Statistics, Mathematics, Data Science, or a related field required - Experience – 10+ years of technical experience with: - Microsoft SQL Server and ETL technologies - SQL dimensional modeling and OLAP cubes (preferably SSAS or Power BI semantic models) - Database development software such as Visual Studio SQL Server Data Tools - BI/Analytics/Visualization tools such as Tableau, Power BI, or Qlik - CI/CD tools such as Azure DevOps and Git - Microsoft applications: Excel, Visio, Word - Analytical programming languages such as R, Python or SAS is a plus - Experience – 10+ years of non-technical experience with: - Foundational business analysis, project management, and software development concepts - Managing a team of BI developers - Collaborating with business, IT, and analytics stakeholders to deliver BI solutions - Navigating complex operational and technical environments - Experience with healthcare clinical and business concepts such as claim reimbursement and care management is a plus Paradigm Benefits: - Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only). - Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions. - Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest. - Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year. - Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program. Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work. Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at leave.management@paradigmcorp.com. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster #LI-Remote

• Leading the strategy for Monzo’s Workforce Systems, across forecasting, capacity planning, scheduling, work status, task assignment and service performance. • Building and developing a high-performing team across forecasting, measurement, analytics and operational data products, while helping shape the wider workforce systems roadmap with Product and Engineering. • Building production-grade data products that support live operational decisions - including forecasting, schedule fit, work-status signals, capacity impact, throughput and service-performance measures. • Improving how we forecast and plan demand, including forecast accuracy, bias, uncertainty, feedback loops, and the impact of new products, new markets, AI agents and changing customer behaviour. • Connecting forecasts, schedules and live execution, so teams can understand how operational reality is changing and take action at the right time. • Developing stronger system controls for capacity decisions, including forecast releases, demand changes, operational process changes, tooling launches and staffing decisions. • Evolving how Forecast Change Requests and capacity-impacting changes work, moving toward system-supported decisioning, impact assessment and guardrails. • Partnering deeply with Product and Engineering to define and build the workflows, metrics, controls and technical capabilities that help teams make better workforce decisions. • Helping evolve task assignment and routing, so work is allocated based on schedule, skill, capacity, prioritisation logic and live service needs. • Raising the analytical and statistical bar across workforce planning and service performance, helping teams reason clearly about forecast error, AHT, workload, volatility, throughput, schedule adherence and customer outcomes. • Transforming the operating model for the next stage of scale, helping teams move toward exception-based operation, feedback loops and system-led control. • Working with senior leaders across Ops, Data, Product, Engineering and Finance to make trade-offs between service quality, cost, capacity, risk and speed of execution.

• Build the commercial hiring engine from the ground up. • Further develop and execute the talent strategy to support go-to-market buildout. • Partner with leadership as a trusted advisor and challenge assumptions. • Define and operationalize hiring criteria based on company values. • Upgrade talent assessment methods with simulations and case work. • Lead and scale the Talent Acquisition function.

Role Description The Director of Business Development, Contingency Federal Operations is a senior business development leader responsible for driving capture, pipeline development, and revenue growth across contingency operations, disaster response, humanitarian assistance, and facility support markets for three Choctaw Global subsidiary companies: Choctaw Premier Services (CPS), Choctaw Defense Services (CDS), and the future Choctaw Logistics Solutions (CLS). This role leads the full business development lifecycle from opportunity identification through contract award, cultivating executive-level relationships with federal agencies and industry partners across each business unit's target market. - Lead business development strategy across three business units: CPS, CDS, and CLS. - Develop and execute a unified federal market strategy leveraging each business unit's 8(a) tribal status. - Align opportunity pursuit strategies with Choctaw Global’s portfolio growth objectives. - Identify synergistic opportunities across the three business units. Qualifications - Proven ability to develop and execute business development strategies within federal health and/or health technology markets. - Demonstrated success leading federal capture strategies and contract pursuits. - Ability to identify, qualify, and expand federal contracting opportunities aligned with organizational capabilities. - Strong understanding of federal procurement processes and acquisition lifecycles. - Ability to build relationships with federal stakeholders and industry partners. - Strong analytical skills for evaluating opportunities based on strategic alignment and win probability. - Demonstrated record of success pursuing federal contracts and supporting federal proposal efforts. Requirements - Bachelor's degree in business administration, public administration, logistics, political science, or related discipline. - Minimum of ten (10) years' experience in federal business development, capture management, or growth strategy roles. - Demonstrated record of closing at least $100 million in federal contract wins over career. - Experience working with federal procurement processes including FAR, DFARS, GWACs, IDIQ vehicles, and task order competitions. - Experience supporting business development for SBA 8(a) companies, tribally owned businesses, or small disadvantaged businesses. Preferred - Master's degree in business administration, public administration, or related discipline. - Minimum of fifteen (15) years' experience in federal business development, capture management, or growth strategy roles. - Direct experience supporting contingency operations contracts including LOGCAP, AFCAP, FEMA disaster response contracts, or OCONUS base support. - Experience pursuing facility support contracts at DoD/W installations CONUS and/or OCONUS. - Experience supporting Tribal 8(a) companies and leveraging tribal sole-source authority as a capture strategy. - Familiarity with relevant NAICS codes including 624230, 541614, 561210, and related codes. - Active federal security clearance. - Prior military service or direct experience supporting military contingency operations, base camp operations, or logistics. Competencies - Federal Contingency and Facility Support Market Knowledge - Multi-Business Unit Business Development Strategy - 8(a) Tribal Sole-Source Capture Strategy - Federal Agency Relationship Development - Capture Management and Opportunity Shaping - Teaming and Mentor-Protégé Strategy - Proposal Strategy Development - Competitive Analysis and Win Strategy - Pipeline Management and Forecasting - CONUS and OCONUS DoD Market Knowledge Key Performance Indicators - Total qualified pipeline value across all three business units (CPS, CDS, CLS) - Number of opportunities advanced to capture stage per business unit - Federal contract awards secured and revenue generated - Win rate on pursued opportunities - Number of 8(a) sole-source awards pursued and secured - Strategic partnership, teaming agreements, and Mentor-Protégé relationships established - Accuracy of pipeline forecasting and revenue projection