• Interface directly with clients and stakeholders on technical and project matters throughout the full project lifecycle • Create, maintain, and manage detailed program and project schedules, milestones, and status reports • Develop functional specifications, requirements documentation, and scope definitions to guide implementation decisions • Provide technical and analytical insights to support stakeholder reviews, approvals, and decision-making • Organize and coordinate cross-functional activities to ensure on-time and successful project delivery • Track work items and outreach activity to support ongoing reporting and program visibility • Support reporting workflows using shared document and list-based collaboration tools • Contribute to continuous improvement of processes related to project execution, reporting, and automation

Become a part of our caring community Humana is a Fortune 60, publicly traded health benefits company with a long-standing reputation for innovation and transformation. As one of the nation’s largest health benefits organizations, Humana is committed to delivering consumer-focused health solutions that drive positive outcomes for members and communities. The Insurance Product Solutions & Delivery team ensures Humana’s insurance products remain competitive, compliant, and aligned with consumer needs. Team members work closely with leaders across the enterprise, supporting timely regulatory filings and partnering with key business units to oversee strategic direction for all insurance products. This role provides program management expertise, guiding process improvement and technology adoption, while fostering cross-functional collaboration to advance Humana’s long-term product strategy. Key Responsibilities - Serve as a program management leader, establishing frameworks and governance to ensure disciplined execution of product communications and regulatory filings for insurance offerings - Build and sustain ongoing partnerships with cross-functional teams to document, redesign, and optimize business processes, emphasizing automation, operational efficiency, and scalability - Lead long-term transformation initiatives to continuously improve the operating model of the Product Solutions team, fostering a culture of process excellence and innovation - Identify and evaluate new technology solutions and capabilities that support strategic business objectives and enhance product delivery - Provide strategic oversight and direction for the transformation work intended to improve the creation and delivery of major annual communications and regulatory documentation for insurance products - Oversee implementation and compliance with corrective action plans, ensuring alignment with federal and state regulatory requirements - Advise functional teams on product and capability delivery, influencing executive stakeholders on trade-offs impacting risk, compliance, and performance - Collaborate closely with the Transformation Office to monitor progress and status of high-priority product initiatives, identifying opportunities for sustained improvement - Prepare and deliver executive-level communications and presentations to report on program progress, transformation outcomes, and strategic opportunities Use your skills to make an impact Required Qualifications - Bachelor’s Degree with outstanding academic credentials - At least 3 years of full-time work experience in consulting, corporate/business unit strategy, or program/project management - Minimum of 2 years of large-scale project or process improvement work - Managed care and/or healthcare services work experience - Strong problem-solving skills with demonstrated ability to perform complex quantitative and qualitative analysis - Excellent verbal and written communication skills - Ability to quickly build and maintain trust with business leaders - Highly collaborative, flexible, and team-oriented working style - Strong commitment to personal and professional growth Preferred Qualifications - MBA and/or PMP - At least 2 years of experience with payer organizations - At least 2 years of experience in a Medicare market Additional Information - Flexibility with work location; options include: - Humana’s New York office in Midtown Manhattan - Humana’s headquarters in Louisville, Kentucky - Humana's Washington, DC office - Remote, with majority of work conducted on Eastern time Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,700 - $174,200 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Lead the overall execution of the robotic project according to defined scope, cost, and schedule. • Act as the main point of contact between Robotic Design firm, Manufacturing partners, Iron Mountain operations and internal support functions. • Coordinate risk analysis with the integrator and manage validation tests and/or proofs of concept on critical automation steps where the technical solution is not yet fully defined. • Ensure that the project achieves its performance targets in terms of time to market, capacity, quality, throughput, cost and availability. • Manage project governance, including the preparation and facilitation of regular Steering Committees. • Guarantee compliance with all industrial, safety, quality, and regulatory standards. • Work with internal stakeholders and customers to develop business requirements, technical and standards parameters for our process including product variation definition, technical requirements, safety requirements, compliance to necessary standards etc.

Ready to Love Your Job? Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs! Why This Role Rocks The Gift Card Program Manager owns one of the most visible and high‑impact programs across the Texas Roadhouse family of brands. In this role, you’ll lead the end‑to‑end gift card lifecycle — from in‑restaurant and digital to third‑party and B2B channels — ensuring a seamless Guest experience while driving profitable growth and maintaining strong compliance and controls. You’ll work cross‑functionally with Marketing, Finance, Legal, Procurement, and external partners, blending strategy, analytics, creativity, and operational excellence. If you enjoy owning a program, influencing across teams, and seeing your work directly impact Guests and sales, this role delivers. *This position will be on-site at the Texas Roadhouse Support Center located in Louisville, Kentucky. Remote option may be available for those who do not reside in the Louisville area. What’s On Your Plate - Own the full gift card program lifecycle across physical cards, eGifts, third‑party, and B2B channels - Ensure compliance with all gift card regulations, terms & conditions, digital guidelines, and training requirements - Manage vendor, processing, fulfillment, and third‑party distribution partners - Build and execute annual and seasonal gift card marketing calendars (holiday, promotions, and partnerships) - Lead creative efforts for physical card designs, eGifts, LSM materials, and digital assets - Identify and implement enhancements that improve conversion, reduce friction, and drive incremental sales - Evaluate and onboard new channels and partnerships - Act as the Marketing liaison to Finance on sales, redemption, liability, breakage, fraud trends, and reporting - Support forecasting, budgeting, monthly reporting, and audit needs for Armadillo, Inc. - Stay current on gift card and payments industry trends - Support cross‑functional initiatives such as mobile app, loyalty, and promotional testing - Contribute to broader Marketing projects as needed Your Recipe for Success - Bachelor’s degree preferred in Business, Marketing, Finance, Communications, or related field - 5+ years of experience in gift cards, prepaid products, payments, loyalty, or retail/hospitality program management - Proven vendor and partner management experience - Strong analytical skills with the ability to turn data into insights and recommendations - Excellent written, verbal, and presentation skills - Ability to work cross‑functionally with multiple teams and leadership levels - Highly organized, process‑driven, and comfortable managing multiple workstreams - Proficiency in Microsoft Excel, PowerPoint, and Word Why You'll Love Your Job As our founder Kent Taylor said, “We’re a people-first company that just happens to serve steaks.” We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here’s a taste of what we offer: - Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave - Generous time off including vacation, parental, donor, and bereavement leave - Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse - Convenience services like car detailing, dry cleaning, and even spray tans - Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses - Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment. This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.