Ready to Love Your Job? Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs! Why This Role Rocks The Gift Card Program Manager owns one of the most visible and high‑impact programs across the Texas Roadhouse family of brands. In this role, you’ll lead the end‑to‑end gift card lifecycle — from in‑restaurant and digital to third‑party and B2B channels — ensuring a seamless Guest experience while driving profitable growth and maintaining strong compliance and controls. You’ll work cross‑functionally with Marketing, Finance, Legal, Procurement, and external partners, blending strategy, analytics, creativity, and operational excellence. If you enjoy owning a program, influencing across teams, and seeing your work directly impact Guests and sales, this role delivers. *This position will be on-site at the Texas Roadhouse Support Center located in Louisville, Kentucky. Remote option may be available for those who do not reside in the Louisville area. What’s On Your Plate - Own the full gift card program lifecycle across physical cards, eGifts, third‑party, and B2B channels - Ensure compliance with all gift card regulations, terms & conditions, digital guidelines, and training requirements - Manage vendor, processing, fulfillment, and third‑party distribution partners - Build and execute annual and seasonal gift card marketing calendars (holiday, promotions, and partnerships) - Lead creative efforts for physical card designs, eGifts, LSM materials, and digital assets - Identify and implement enhancements that improve conversion, reduce friction, and drive incremental sales - Evaluate and onboard new channels and partnerships - Act as the Marketing liaison to Finance on sales, redemption, liability, breakage, fraud trends, and reporting - Support forecasting, budgeting, monthly reporting, and audit needs for Armadillo, Inc. - Stay current on gift card and payments industry trends - Support cross‑functional initiatives such as mobile app, loyalty, and promotional testing - Contribute to broader Marketing projects as needed Your Recipe for Success - Bachelor’s degree preferred in Business, Marketing, Finance, Communications, or related field - 5+ years of experience in gift cards, prepaid products, payments, loyalty, or retail/hospitality program management - Proven vendor and partner management experience - Strong analytical skills with the ability to turn data into insights and recommendations - Excellent written, verbal, and presentation skills - Ability to work cross‑functionally with multiple teams and leadership levels - Highly organized, process‑driven, and comfortable managing multiple workstreams - Proficiency in Microsoft Excel, PowerPoint, and Word Why You'll Love Your Job As our founder Kent Taylor said, “We’re a people-first company that just happens to serve steaks.” We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here’s a taste of what we offer: - Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave - Generous time off including vacation, parental, donor, and bereavement leave - Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse - Convenience services like car detailing, dry cleaning, and even spray tans - Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses - Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment. This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Position Summary Williamsburg Learning Program Leaders are an integral part of the WL team. They are counted on to ensure that each program is of the highest quality, the mentors within the program feel valued and supported, and that the curriculum is expertly maintained and updated as necessary. Essential Duties (Top 5 Roles) 1) Lead, Manage, and Hold Accountable (LMA) - Lead - Live WL’s Core Values and inspire others with your example. Provide inspiring and practical meetings and PD for the subject you oversee and the mentors who deliver it. Ensure that the WL culture is reinforced with positivity, right action, and plentiful opportunities for feedback. - Manage - By following the PD schedule, ensure all mentors are engaged, on top of their assignments, and allowed to collaborate. Approve time cards for staff in your program. - Hold Accountable - Ensure that mentors within your program are prepared each week with their ‘Scorecard Numbers’ for grading turnaround and other important indicators, and that they are observed regularly to encourage improvement. Assist with minor discipline issues within the program as needed (plagiarism, etc.). Hold program assistants accountable for their performance. 2) Program Administration and Optimization - Assist with hiring within your program. Optimize your team by capitalizing on the unique talents of each team member, motivating team members to do their best work, and focusing on results. Adjust roles, responsibilities, and procedures to improve student outcomes. - Assist with registration in your program. Answer program questions from counselors and registrars. - Motivate team members to do their best work. Communicate a compelling vision and clear goals that unify your team. If you’re doing it right, team members will find their work personally meaningful and see how it positively impacts students, the organization, and the world. - Be results-oriented. Every team member should know exactly what is expected. Help team members prioritize work and remove roadblocks. Reward productivity, not politics. - Create a safe and authentic team culture. Team members must feel comfortable sharing alternative perspectives, mistakes, successes, and insecurities. 3) Program Specific Professional Development - Lead and participate in regular team meetings. These include weekly program L10 meetings, one-on-one quarterly conversations, and annual reviews. - Assist with training new mentors, welcome staff back during the annual staff kickoff, and be the go-to person for new mentors as they learn their roles and responsibilities. - Lead regular program professional development, program workshops, mentor observations and evaluations, and annual curriculum debriefs. 4) Oversight of Curriculum within Program - Be familiar with the Williamsburg Curriculum overviews and the Program Overviews for all courses within your program. - Scrutinize the curriculum. Ensure your program's reading, project, and assignment are optimized to engage, challenge, and inspire students. - Honor the big picture. Know the role your program plays in the overall student experience. Only say “yes” to changes that clearly justify themselves. Get clearance for significant changes. - Implement new changes down to the last detail. Dot your i’s and cross your t’s. - Ensure that all mentors in your program promptly upload their slides and course documents to the appropriate shared folders on WL’s Google Drive. - Ensure mentors track changes to the curriculum (both proposed changes and corrections) in the syllabus and update the master course. - Ensure that all curriculum documents and Canvas courses within your program are error-free and up to date. - Ensure that standard-alignment documents are updated if any changes are made. - Oversee extensive course revisions as approved by the Director of Curriculum. - Propose new courses within your program. 5) Embody WL Core Values - Demonstrate company values with students, parents, and team members: Make a concerted effort to grow professionally and personally, both inside and outside the Williamsburg community. Serve as a model to students of what it means to live a meaningful life, practice right action, be a team player, and cultivate a culture of belonging. - Program Leaders may be called upon to present at Team Huddles or other PD events and at Inspiration Hour for students. Non-Essential Duties Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Minimum Qualifications - Must be licensed in their area of expertise, if required - Experience in the WL curriculum and have mentored at WL for at least one year in their program area - Must teach at least one live section in the designated program - Ability to: - Inspire confidence in others - Be detail-oriented and highly organized - Simplify and explain complex issues - Communicate clearly - Respond positively and proactively to feedback - Identify outcomes and execute strategies to achieve them - Initiate and cultivate a relentless desire to refine and improve - Help team members feel safe, valued, and engaged - Support others while holding them accountable for deadlines and continuous improvement - Inspire and teach others in large and small group settings, and one-on-one Physical and Mental Work Conditions - At least 80% of work done between 8 am and 3 pm MT - Remote work environment Benefits After meeting the eligibility requirements, benefits are available, including Health, 401(k) Retirement, Paid Holidays, and Paid Time Off. Salary Range - $15,000-$18,000 (2 additional live sections) Williamsburg Learning is an Equal Opportunity Employer

Role Description The Senior Program Manager (Change Management) plays a critical role in driving strategic change initiatives that deliver on our objective to establish a modular, interoperable, and scalable system capable of enhancing safety, efficiency, and adaptability in a complex, multi-domain environment with global impact. This position entails leading large-scale, complex programs from conception through completion, ensuring they align with and advance the organization's strategic goals. The Senior Program Manager provides visionary leadership and optimizes resource utilization. This role requires exceptional leadership, strategic planning, and communication skills to influence and collaborate with executive leadership, stakeholders, and cross-functional teams. - Serve as the single point of accountability for all project management activities - Apply and implement metric-focused delivery model for workstream and contract performance reporting, including defining the metrics, processes, feedback loops, and continuous improvement practices - Collaborate with leadership to assemble and assimilate a new delivery team, ensuring seamless operational and cultural integration with the technical implementation team and customer environment - Rapidly evaluate OCM needs based on an aggressive technical modernization schedule and complex customer environment to set vision and strategy – formulating actionable plan to achieve goals - Create the environmental infrastructure (e.g., standard operating procedures (SOPs), tools, team dynamic factor, collaboration requirements) for a strong foundation that evolves with the discovery process - Ensure alignment with the client’s implementation schedule and provide oversight for the organizational change management (OCM) workstreams - Submit Status Reports, summarizing completed efforts, deliverables, and anticipated work - Develop OCM strategy and provide leadership and oversight to ensure strategically-aligned execution that evolves with organizational readiness, stakeholder input, capability development and technical rollouts, and programmatic direction - Develop and execute a comprehensive stakeholder engagement plan to guide proactive management of a complex stakeholder landscape that includes internal organizations and groups as well as external stakeholders such as other federal agencies, state/local government, industry partners, and organizations such as unions and policy groups - Coalesces and synchronizes stakeholder management with modernization activities, inter-dependent technical workstreams, and OCM support areas such as change planning, stakeholder coordination, communications and messaging, public relations, and sponsorship management - Defines overarching change management strategy and aligns team to an adopter-oriented, data-driven OCM approach - Oversees the definition and tracking of KPIs to measure program success - Lead pressure-testing of strategy for refinement, pivoting team direction for improved effectiveness, accelerated roadmap delivery, and high velocity adoption - Provide and implement a Commercial Off-The-Shelf (COTS) tool to manage change, ensuring compliance with government data protection standards - Collaborate with multiple departments to update the content on client’s internal digital platforms - Guide workstream to establish agile processes to facilitate tailoring needs and application maintenance - Prioritize and sequence activities in alignment with OCM needs, seamlessly integrating tool use with OCM and removing roadblocks for the implementation team Qualifications - Bachelor’s degree with 12 years in leading large-scale, complex transformational or modernization initiatives - Diverse organizational change and stakeholder management experience - Excellent leadership and team/people management skills, with ability to motivate and inspire others, foster trust, and develop strong relationships and rapport - Demonstrated success supporting enterprise modernizations, with strong experience collaborating with technical and specialized experts - Experience working directly with C suite executives on strategy - Excellent written and verbal communication skills - Familiarity with complex technical implementations and leads with optimism and confidence through ambiguity and challenging situations - Microsoft Office Suite expertise (Word, PowerPoint, Excel, etc.) - U.S. Citizen Requirements - Project Management Professional (PMP), Program Management Professional (PgMP), or equivalent certifications is a plus - Change Management certifications (e.g., Prosci Change Management Certification) are desirable - Extensive knowledge of project management software and tools - Previous Federal Consulting Experience Benefits - Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team - Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required - Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays - Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) - Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! - Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, & 2024! - Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You’ll Love This Role We are looking for an ambitious Senior Technical Program Manager who puts customers first and will thrive at the intersection of security, compliance , and program execution. In this role, you’ll partner with product, engineering and GRC teams to operationalize federal compliance initiatives, manage cross-functional security programs, and ensure business alignment with frameworks like FedRAMP, NIST 800-53 and privacy regulations. This is a solutions-oriented role that also requires being the connective tissue between compliance, engineering, and business objectives- supporting secure-by-design principles, risk reporting, continuous compliance efforts and clear communication to program stakeholders. We are looking for people who love to get stuff done, and laugh a bit along the way. Cribl is a serious company that doesn’t take itself too seriously. You will be a key contributor to the success of the Product and Engineering teams and focus on the governance enablement within engineering. This role reports to the Principal Technical Program Manager for Compliance. As An Active Member Of Our Team, You Will… - Drive and support compliance-aligned initiatives across product and engineering teams, including the tracking of control health & ownership, evidence management and assessment readiness for ProdEng - Translate compliance requirements into actionable engineering stories, epics or acceptance criteria - Partner with leads in product and engineering to embed security requirements into workflows - Collaborate closely with other leaders to ensure alignment across cross-functional teams and achieve company-wide goals. - Maintain dashboards or metrics for engineering control maturity, open vulnerabilities and readiness actions - Facilitate readiness reviews and prep sessions ahead of external assessments to ensure alignment between Product and Engineering artifacts and compliance narratives - Identify areas where automation or tooling could improve execution - Regularly communicate status, blockers and key risks - We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It - Bachelor degree in Computer Science, Information Systems or related discipline (or equivalent work experience) - 5+ years of experience in technical program management or information security - Experience collaborating on complex programs or solutions that span different groups within an organization - Strong verbal and written skills as well as the ability to present to all levels in an organization - Experience influencing engineering teams in the development of systems, solutions, and products. - Solid understanding of secure SDLC, risk management and cloud security principles - Strong familiarity with NIST 800-53, FedRAMP, privacy regulations, especially in product or engineering contexts - Hands-on experience with Jira or Confluence and experience with common software development tools (e.g. GitHub, bitbucket, Jenkins) and public cloud technology (e.g. AWS, Azure etc) - Solid experience managing or supporting FedRAMP Authorization packages - Ability to turn compliance activity into business value - Experience supporting compliance readiness within SaaS or cloud-native product engineering teams - Exposure to TPM workflows (e.g. sprint management, risk reporting, dependency tracking) - Industry Relevant Certification (e.g. Security+, AWS Cloud Practitioner, CISSP etc.) Salary Range ($115,000 - $179,000) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-KJ1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.