Role Description In this Senior Software Engineer role, you will be a key individual contributor, driving the development of resilient, scalable software systems focused on leveraging Large Language Models (LLMs) and autonomous agents for data processing, analysis, and threat detection. You will be responsible for building sophisticated, production-grade applications that enrich our threat intelligence, and you will mentor junior engineers, fostering technical excellence and best practices. - Design, develop, and deploy highly reliable and scalable software systems, specializing in AI Agentic tooling and ML applications. - Serve as a technical leader in the implementation of frameworks and best practices for creating, evaluating, and safely deploying autonomous AI agents in a production environment. - Collaborate with engineering managers and cross-functional teams to integrate AI Agent solutions across the platform. - Drive engineering excellence by conducting rigorous code reviews, focusing on code quality, performance optimization, and operational maturity. - Lead the technical design and architectural discussions for new features and components within the AI Tooling roadmap. - Manage project tasks through an agile SDLC, ensuring timely delivery and high-quality results. Qualifications - Strong technical background in software engineering, with deep expertise in building and scaling distributed systems. - Expert-level proficiency in Python and related ecosystem for production AI/ML applications. - Proven track record as a senior individual contributor, designing and delivering complex software solutions. - Technical skills with modern cloud platforms (e.g., AWS, GCP, Azure) and engineering workflow tools (e.g., Jira, Git). - Deep understanding of the AI Agent paradigm, including hands-on experience with LLMs, prompt engineering, agentic loop design, and retrieval-augmented generation (RAG). - Experience driving coordinated action between cross-functional teams (product, research, stakeholders) working from different locations around the world. - A pragmatic mindset and a strong focus on delivering measurable, high-impact results. - A keen curiosity for cybersecurity and finding innovative ways to apply AI Agent technology to keep our clients safe. Requirements - The base salary range for this full-time position is $129,000- $193,500. - This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Benefits - Competitive salary based on role, level, and location. - Incentive compensation and equity options. - Comprehensive medical, dental, and vision insurance. - 401K plan.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Industry Lead, Pulp & Paper North Americ In this role, you will play a key role in developing accurate, competitive, and customer‑focused proposals for ABB’s DCS solutions and services. You will collaborate closely with Sales, Operations, and Technical teams, analyze customer requirements, and contribute to solution strategies that improve operational performance and deliver measurable business value. This position is ideal for someone with hands‑on DCS experience and a strong understanding of automation systems in Pulp and Paper Applications, combined with excellent communication skills. The work model for the role is: Remote {#LI-Remote} This role is contributing to the Automation Process Industries Division in the US. You will be mainly accountable for: - Develop high‑quality, competitive proposals for DCS solutions and service offerings. - Support the Sales team during customer meetings, presentations, site assessments, and negotiations. - Evaluate customer needs and recommend appropriate ABB DCS systems, products, and application solutions. - Prepare and document the technical, financial, and engineering components of proposals. Our team dynamics You will join a dynamic and high performing team, where you will be able to thrive. Qualifications for the role - Technical background in automation, control systems, electrical/mechanical engineering, or a related discipline. - Experience working with distributed control systems (DCS); ABB 800xA strongly preferred. Experience with legacy ABB Bailey or Advant DCS systems is a plus. - Strong analytical skills with the ability to translate technical requirements into practical, cost‑effective solutions. - Excellent communication, presentation, and customer‑facing skills. - Ability to work collaboratively across Sales, Engineering, and Operations teams in a fast‑paced environment. - Bachelor’s degree in Engineering preferred; significant relevant experience may be considered in lieu of a degree. - 5+ years of experience working with DCS equipment in sales support, proposals, engineering, or service roles. - Experience working in the Pulp and Paper industry is a plus. - Proficiency with Microsoft Office tools, especially Excel. Experience with Salesforce is a plus. - Ability to travel up to 20% as required. - Proficiency in English. - Candidates must already have a work authorization that would permit them to work for ABB in the US. More About Us: The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to www.myBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability - Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D – 100% employee paid up to maximums - Short Term Disability – up to 26 weeks – Company paid - Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance - Parental Leave – up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program Retirement - 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $79,800 and $127,680 annually and is bonus eligible. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

The Support Engineer t is responsible for delivering exceptional support to our live customers through effective issue triage, prioritization, cross‑functional coordination, and clear communication. This role requires a proactive, detail‑oriented individual who is comfortable managing multiple priorities, following established processes, and engaging directly with customers in a professional, solutions‑oriented manner. Responsibilities - Perform initial triage and investigation of customer‑submitted support tickets, ensuring accurate assessment, prioritization, and routing. - Apply a strong understanding of triage processes, including SLAs, issue ownership guidelines, and escalation paths. - Actively use and contribute to the Knowledge Base to support efficient ticket resolution. - Participate in the creation, maintenance, and interpretation of support reporting, monitoring tools, and utilization metrics. - Collaborate closely with customers and internal Delivery, Product, and Engineering teams to support the customer needs. - Demonstrate strong judgment in assigning issues to the appropriate owners or departments with speed and accuracy. - Develop and maintain a strong working knowledge of our products, systems, and workflows. - Identify opportunities to enhance the support function, including processes, tooling, and customer experience improvements. - Contribute to a positive, team‑oriented culture by sharing knowledge, celebrating successes, and supporting continuous improvement initiatives. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Janus may modify or assign additional responsibilities as needed to support business needs. Qualifications - Associate or Bachelor’s degree in information systems, computer science, or equivalent experience preferred. - Relevant experience in customer support, technical support, business analysis, IT operations, or similar roles (typically 2+ years). - Experience with support tools including Zendesk, Confluence, JIRA, and Teams, strongly preferred. - Demonstrated experience contributing to or improving support workflows and operational processes. - Strong analytical skills, including prioritization, logical reasoning, and problem‑solving abilities. - Ability to operate effectively in a fast‑paced, high‑growth environment and navigate ambiguity with confidence. - Motivated self‑starter with a strong sense of ownership and commitment to team success. - Excellent communication skills, both verbal and written, with the ability to convey complex information clearly. - Flexibility and adaptability in a dynamic, startup‑like environment. - Positive attitude with a focus on collaboration, learning, and celebrating team achievements. - Experience working in a health system, healthcare technology environment, or SaaS company preferred. - Experience in rapid‑growth or scaling organizations is a plus.

Description Nuclear Power is a carbon-free energy source. Our nuclear power generation clients are digitizing their existing power plants and building new nuclear power plants, small modular reactors (SMR) due to the increasing demand for electric power. This is expanding our work in the Instrumentation and Controls Engineering group. Due to this influx of work, Sargent & Lundy has a need for additional I&C Engineers. This I&C position offers the opportunity to work on upgrading and modernizing nuclear power plants with the latest control technologies the industry offers. You will be expected to both lead and support small and large controls projects with a focus on technical execution and effective Project Management. These projects will require coordination with mechanical, electrical, and structural disciplines to bring the project to completion. You work will include investigating, troubleshooting, and resolving a wide variety of controls engineering issues, including the following: - Develop Digital Systems Design -- PLC, DCS, Touchscreens, network switches and control systems. - Prepare control system functional and implementation requirements and procurement specifications for nuclear plant control systems. - Interface with the client to ensure proper project execution and client satisfaction. - Prepare and review technical reports, calculations, and studies to present information in a clear and concise manner to meet client requirements. - Manage resources/resource loading and develop estimates for task completion and budget development. - Support the development of proposals. - Prepare and review diagrams and drawings for new and upgraded controls solutions. - Evaluate vendor bids from a technical perspective. - Interface with vendors to perform document reviews, ensure equipment compliance with specifications and needs of the plant, and witness FAT performance on behalf of the client. - Support implementation of the project at the client’s facilities. Qualifications We do not sponsor employees for work authorization in the U.S. for this position. Essential skills and experience: - BS or MS in Electrical, Mechanical, Chemical, or Nuclear Engineering from an ABET accredited program. - 10 or more years of experience in I&C Design Engineering. - Professional Engineering license is preferred. - Ability to clearly communicate both in speech and written formats. - Technically knowledgeable of available equipment and proven pre-engineered systems to execute systems design. - Experience with serving as the firm's client liaison in a support or lead engineering role. - Experience in reviewing design documentation. AI & Automation at Sargent & Lundy In this role, we expect people to be willing or able to lead others who use modern tools: - You are expected to lead others in taking engineering problems from issue to solution by setting expectations for using data and modern tools such as automation and AI to improve workflows, reduce rework, and deliver cost-effective designs. - Leaders in these roles often direct automation and process-improvement work, for example, how teams automate calculations, summarize technical documents, or generate design documentation and guiding when and how AI or agentic AI tools are used while ensuring results are checked. - Overseeing engineers who program or script (e.g., Python, MATLAB, advanced Excel) to automate engineering tasks, with review of automated outputs, is valued but not required. - We also value additional learning, such as a minor, certificate, or other experience in Computer Science, Artificial Intelligence, Software Engineering, or related fields that enables effective oversight of automation and agentic AI-enabled engineering workflows. Award-Winning Benefits At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024. Health & WellnessFinancial BenefitsWork-Life Balance - Health Plans: Medical, Dental, Vision - Life & Accident Insurance - Disability Coverage - Employee Assistance Program (EAP) - Back-Up Daycare - FSA & HSA - 401(k) - Pre-Tax Commuter Account - Merit Scholarship Program - Employee Discount Program - Corporate Charitable Giving Program - Tuition Assistance - First Professional Licensure Bonus - Employee Referral Bonus - Paid Annual Personal/Sick Time (PST) - Paid Vacation - Paid Holidays - Paid Parental Leave - Paid Bereavement Leave - Flexible Work Arrangements Compensation Range $116,620.00 - $179,890.00 Transparency Statement Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus. About This Business Unit Join Sargent & Lundy's Nuclear Power Group and be part of a team driving the future of clean, carbon-free energy. Since 1954, we’ve been a trusted leader in nuclear engineering, design, and licensing, with expertise spanning small modular reactors (SMRs), advanced reactor technology (ART), and first-of-a-kind commercial reactor restart projects. Our work supports life extensions and digital modernization of existing nuclear plants, coal-to-nuclear conversion initiatives with the Department of State, and international nuclear new-build projects. With a commitment to safety, innovation, and sustainability, we provide cutting-edge solutions that power communities worldwide while reducing emissions. Shape the future of global energy with us! Awards & Recognition Equal Opportunity Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.