• Track actions, risks, dependencies, and decisions across workstreams • Maintain issue logs, schedules, trackers, and documentation • Monitor ServiceNow support queues related to migrations • Prepare daily and weekly status reports for leadership • Coordinate across IT teams, vendors, and business stakeholders

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Job Title: Project Manager Role: Freelancer Duration: 3 months Location: Manila, Philippines About the role: The Project Manager supports Designers in running the projects across the teams with focus on consistent delivery & providing effective solutions to the client and team when needed. They are responsible for liaising within the Client and Designers to ensure all projects are completed in time. The candidate will be responsible for all projects briefed by the client, working with the creative team in Malaysia/Turkey/Mexico and/or other teams in the ASEAN region.     What you will be doing: - To work actively with all internal and external stakeholders to ensure the delivery of the highest level of project quality and client service from all teams. - To assist in brief writing and generate necessary admin work, to ensure creative team in the regional creative hub can start work on time. - To manage the work of creatives to ensure OLIVER’s processes are followed, project timelines are met, driving maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork. - Manage and coordinate the sharing of brand and campaign knowledge pertaining to the project within the team to aid the development of creative ideas for the project. - To ensure the client experience is as positive as possible using clear communication in person, through the telephone and supported by email. - To manage the timely delivery of all jobs / projects going through the team, always taking into consideration the clients requirements and expectations. - To cover all reporting responsibilities, including consolidation of each local market MI report and final reporting to the Regional Client - To review and improve ways of working across markets - To understand & adhere to the clients way of working   What you need to be great in this role: Knowledge & Skills Required: - Excellent client management skills with the ability to proactively organise and discuss project related matters with Client, addressing client queries effectively and in a timely manner - The ability to manage and filter workflow as well as organise workloads to maximise productivity. - Knowledge of the streaming platform itself along with digital ecosystem/platforms best practices and clear idea of how digital tools and technologies add value to the project. - Highly resourceful & a fast learner with the ability to share interesting brand or project-related references to contribute to project output. - Stay up-to-date with In-depth understanding of marketing technology, digital media and social media platforms. - Excellent written and verbal communication skills and strong presentation abilities. - Strong listening skills and the ability to be open to new ideas from team members, coworkers, industry sources and clients. - Ability to oversee and lead several projects at once. - A source of innovation, passion and creative vision Personal attributes: - Self-motivated, working with little supervision. - Collaborative team player, open minded – non-political. - Proven ability to communicate and liaise with junior - mid levels in the business. - Discrete about all confidential and personal information. - Driven, proactive, helpful, and enthusiastic team player. - Passion for and inquisitive about AI and new technologies - Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical Req ID: 17189 #LI-D1 #LI-Remote Our values shape everything we do: Be Ambitious to succeed  Be Imaginative to push the boundaries of what’s possible  Be Inspirational to do groundbreaking work  Be always learning and listening to understand  Be Results-focused  to exceed expectations  Be actively pro-inclusive and anti-racist across our community, clients and creations  OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Overview We are seeking a Remote Client Experience Coordinator in the Denver area to assist clients with travel planning and coordination. This role is ideal for someone who enjoys problem-solving and delivering a positive customer experience. In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences. This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required. Key Responsibilities - Serve as a main point of contact for client communication via email, phone, and messaging - Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages - Respond to inquiries with accurate, timely, and helpful information - Support clients with reservation coordination, confirmations, and itinerary updates - Research destinations, resorts, and travel options to match client preferences - Maintain organized records of client details and bookings - Provide pre-travel guidance and follow-up support after trips - Collaborate with suppliers and booking platforms to ensure accuracy and quality service Qualifications - Strong communication and interpersonal skills - Ability to stay organized and manage multiple client requests - Comfortable working independently in a remote environment - Attention to detail and problem-solving mindset - Basic computer and internet navigation skills - Customer service, hospitality, or travel experience is a plus (not required) What We Offer - Flexible remote schedule - Access to training, tools, and ongoing mentorship - Supportive team environment - Opportunity to build professional skills in customer relations and travel planning - Performance-based earning potential with no cap Ideal Candidate This role is a great fit for individuals who: - Enjoy helping others and creating positive experiences - Have an interest in travel, hospitality, or event planning - Are self-motivated and dependable - Want a flexible opportunity that can grow over time Additional Information This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.

Location: Remote- United States Shift: Full-Time, 1st, estimated 40 to 45 hours per week - Occasional after-hours and weekend work may be required in support of project requirements from time to time. Occasional in and out of town travel may also be required while performing duties of this role. Strategic offers a comprehensive benefits package, ranked in the top 15% as compared to companies in our market of similar size. Employee only medical premium paid at 100% on our core plan. As a Technology Project Manager at Strategic Communications, you will play a critical role in the Project Management Office (PMO), leading initiatives. The ideal candidate will have proven project execution experience in the public safety industry with SaaS. This role requires expertise in developing project artifacts, including but not limited to schedule of values, RFIs (Requests for Information), and coordination plans. Success in this role demands a high degree of organization, leadership, and adaptability, particularly when engaging with multiple contractors, vendors, and stakeholders. If you are a Project Manager who thrives in commercial construction settings, values structured project execution, and is looking for an opportunity within a PMO focused on continuous improvement and professional development, we encourage you to apply. Responsibilities include but are not limited to: - Own and drive assigned projects from initiation through closeout, ensuring alignment with budget, scope, and schedule. - Develop and maintain project documentation, including schedule of values, RFIs, general schedules, and deployment plans to ensure efficient execution. - Coordinate with internal resources, partners, and client stakeholders to align schedules with technology installation requirements. - Lead cross-functional project teams - Manage change requests, unforeseen conditions, and evolving client needs while maintaining project alignment. - Drive compliance with regulatory requirements - Proactively assess and mitigate project risks, ensuring smooth execution of technology deployments. - Support the PMO's growth and continuous improvement initiatives, contributing to the standardization and enhancement of project management processes. - Ensure quality control by conducting on-site project reviews and collaborating with field teams. Qualifications, Education and Experience: - 5-7+ years of experience leading large complex projects - Bachelor’s degree in a related field or equivalent project management experience required. Advanced degree preferred. - Experience in public safety, SaaS, and technology change - Familiarity with project artifacts such as schedule of values, RFIs, and change orders - Strong organizational and problem-solving skills with the ability to manage multiple projects concurrently. - Experience using Microsoft Project, Smartsheet, or other auto-calculating scheduling tools. - Project management certification (PMP, CAPM, CTS-D, CTS-I, or similar) is a plus. - Strong technical writing and presentation skills, with a focus on documentation and reporting. - Knowledge of the public safety industry including CAD and RMS Key Competencies/Behaviors - Ability to take ownership of tasks directly and delegate when needed - Initiative, ensures installation teams meet or exceed high quality standards - Team oriented, works well with others - Customer centric - Trustworthy, acts with integrity - Planning and organizational skills - Adaptability and stress tolerance - Must be able to shift gears and support several roles (examples: project planner, scheduler, support, testing, security, engineering) Screening Requirements: Background Check, Drug Testing, Preferred US Citizen capable of obtaining security clearance Physical Environment: Work is somewhat sedentary in nature but will require standing and walking for up to 25% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available. Field work is required at construction sites performing coordination meetings, site visits, and progress reviews.