Overview We are seeking a Remote Client Experience Coordinator in the Denver area to assist clients with travel planning and coordination. This role is ideal for someone who enjoys problem-solving and delivering a positive customer experience. In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences. This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required. Key Responsibilities - Serve as a main point of contact for client communication via email, phone, and messaging - Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages - Respond to inquiries with accurate, timely, and helpful information - Support clients with reservation coordination, confirmations, and itinerary updates - Research destinations, resorts, and travel options to match client preferences - Maintain organized records of client details and bookings - Provide pre-travel guidance and follow-up support after trips - Collaborate with suppliers and booking platforms to ensure accuracy and quality service Qualifications - Strong communication and interpersonal skills - Ability to stay organized and manage multiple client requests - Comfortable working independently in a remote environment - Attention to detail and problem-solving mindset - Basic computer and internet navigation skills - Customer service, hospitality, or travel experience is a plus (not required) What We Offer - Flexible remote schedule - Access to training, tools, and ongoing mentorship - Supportive team environment - Opportunity to build professional skills in customer relations and travel planning - Performance-based earning potential with no cap Ideal Candidate This role is a great fit for individuals who: - Enjoy helping others and creating positive experiences - Have an interest in travel, hospitality, or event planning - Are self-motivated and dependable - Want a flexible opportunity that can grow over time Additional Information This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.

Location: Remote- United States Shift: Full-Time, 1st, estimated 40 to 45 hours per week - Occasional after-hours and weekend work may be required in support of project requirements from time to time. Occasional in and out of town travel may also be required while performing duties of this role. Strategic offers a comprehensive benefits package, ranked in the top 15% as compared to companies in our market of similar size. Employee only medical premium paid at 100% on our core plan. As a Technology Project Manager at Strategic Communications, you will play a critical role in the Project Management Office (PMO), leading initiatives. The ideal candidate will have proven project execution experience in the public safety industry with SaaS. This role requires expertise in developing project artifacts, including but not limited to schedule of values, RFIs (Requests for Information), and coordination plans. Success in this role demands a high degree of organization, leadership, and adaptability, particularly when engaging with multiple contractors, vendors, and stakeholders. If you are a Project Manager who thrives in commercial construction settings, values structured project execution, and is looking for an opportunity within a PMO focused on continuous improvement and professional development, we encourage you to apply. Responsibilities include but are not limited to: - Own and drive assigned projects from initiation through closeout, ensuring alignment with budget, scope, and schedule. - Develop and maintain project documentation, including schedule of values, RFIs, general schedules, and deployment plans to ensure efficient execution. - Coordinate with internal resources, partners, and client stakeholders to align schedules with technology installation requirements. - Lead cross-functional project teams - Manage change requests, unforeseen conditions, and evolving client needs while maintaining project alignment. - Drive compliance with regulatory requirements - Proactively assess and mitigate project risks, ensuring smooth execution of technology deployments. - Support the PMO's growth and continuous improvement initiatives, contributing to the standardization and enhancement of project management processes. - Ensure quality control by conducting on-site project reviews and collaborating with field teams. Qualifications, Education and Experience: - 5-7+ years of experience leading large complex projects - Bachelor’s degree in a related field or equivalent project management experience required. Advanced degree preferred. - Experience in public safety, SaaS, and technology change - Familiarity with project artifacts such as schedule of values, RFIs, and change orders - Strong organizational and problem-solving skills with the ability to manage multiple projects concurrently. - Experience using Microsoft Project, Smartsheet, or other auto-calculating scheduling tools. - Project management certification (PMP, CAPM, CTS-D, CTS-I, or similar) is a plus. - Strong technical writing and presentation skills, with a focus on documentation and reporting. - Knowledge of the public safety industry including CAD and RMS Key Competencies/Behaviors - Ability to take ownership of tasks directly and delegate when needed - Initiative, ensures installation teams meet or exceed high quality standards - Team oriented, works well with others - Customer centric - Trustworthy, acts with integrity - Planning and organizational skills - Adaptability and stress tolerance - Must be able to shift gears and support several roles (examples: project planner, scheduler, support, testing, security, engineering) Screening Requirements: Background Check, Drug Testing, Preferred US Citizen capable of obtaining security clearance Physical Environment: Work is somewhat sedentary in nature but will require standing and walking for up to 25% of the time. The work environment is generally favorable. Lighting and temperature are reasonable. Work is generally performed within an office environment, with standard office equipment available. Field work is required at construction sites performing coordination meetings, site visits, and progress reviews.

Role Description Bei Eneto machen wir moderne Klimaanlagen- und Heizlösungen schnell, einfach und bezahlbar zugänglich. Hinter jedem Projekt steht ein Prozess – und hinter jedem guten Prozess ein Mensch, der ihn durchdenkt und zusammenhält. Genau das ist deine Rolle: Du sorgst dafür, dass technische Projekte reibungslos von der Anfrage bis zur Installation laufen – strukturiert, verbindlich, mit Blick fürs Wesentliche. - Du übernimmst die technische Planung und Koordination von Klimaanlagen-Projekten – von der Bedarfsanalyse bis zur Übergabe an den Installationspartner. - Du prüfst Gebäude- und Leistungsdaten, erstellst Auslegungen und sorgst dafür, dass das richtige Produkt zur richtigen Situation passt. - Du bist Ansprechpartner für Kunden, Installateure und interne Stakeholder – und behältst dabei immer den Überblick über offene Vorgänge und Timelines. - Du dokumentierst Projekte sauber, erkennst Engpässe früh und eskalierst proaktiv, wenn etwas aus dem Ruder zu laufen droht. - Du bringst dich aktiv in die Weiterentwicklung unserer Planungsprozesse ein – Vorlagen, Checklisten, Automatisierungen. Qualifications - Abgeschlossene Ausbildung oder Studium im Bereich Versorgungstechnik, Kälte-/Klimatechnik, Gebäudetechnik oder vergleichbar. - Erste Berufserfahrung in der technischen Planung oder Projektkoordination – ob Handwerk, Planungsbüro oder Industrie. - Sicheres Verständnis für Systemauslegung und technische Dokumentation. - Strukturierte, eigenverantwortliche Arbeitsweise – auch remote funktionierst du zuverlässig ohne Mikromanagement. - Klare, verbindliche Kommunikation auf Deutsch – schriftlich wie mündlich. - Nice to have: Erfahrung mit Wärmepumpen, VRF-Systemen oder Förderprogrammen (BAFA, KfW). - Nice to have: Kenntnisse in digitalen Tools wie CRM-Systemen. Benefits - Direkte Wirkung ab Tag eins: Kein Einarbeitungsjahr im Leerlauf. Du übernimmst schnell echte Verantwortung für echte Projekte. - Lerne von erfahrenen Gründern: Das Eneto-Team hat bereits ein Unternehmen auf 30 Mio. € skaliert. Du arbeitest nah an denen, die das aufgebaut haben. - Kleines Team, kurze Wege: Entscheidungen dauern hier keine drei Meetings. Du hast direkten Draht zur Geschäftsführung und siehst, was aus deinen Ideen wird. - Remote-Setup & Übernahmeperspektive: Laptop und Internet reichen. Wer liefert und reinpasst, bekommt die Chance, dauerhaft Teil des Teams zu werden. - Eneto ist jung, wächst schnell – und genau deshalb ist jetzt der richtige Zeitpunkt, einzusteigen. Die Strukturen, die Prozesse, das Team: vieles entsteht gerade erst. Wer jetzt dabei ist, prägt mit, wie das hier aussieht. Wenn du Lust auf genau das hast, freuen wir uns auf dich.

• Independently coordinate all project-related activities during the planning, procurement, production, on-site assembly, and commissioning of systems • Lead an experienced project team • Convene and chair all project meetings • Claim management vis-à-vis the customer and subcontractors • Document important milestones and assume full responsibility for costs, deadlines, and quality • Respond to changes in sub-goals and the budget and take corrective action in the event of deviations • Report on project progress to divisional and senior management.