Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Senior Business Systems Analysts are seasoned professionals responsible for the evaluation of an organization’s business processes and systems. Leveraging their expertise to identify and implement advanced solutions for enhanced efficiency and effectiveness. They play a key role in collaborating with stakeholders to gather complex requirements, analyze data, and create comprehensive documentation outlining advanced system specifications. Senior Analysts take a key role in facilitating communication between business users and IT teams, ensuring that high-level technology solutions align strategically with organizational goals. Essential Functions: - Take a lead role collaborating with cross-functional teams in an Agile environment to gather and document business requirements for software development projects. - Mentor junior and mid-level analysts and provide technical guidance - Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals. - Effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements. - Conduct analysis of existing systems and processes to identify opportunities for improvement and efficiency gains. - Collaborate with cross-functional teams to review story requirements and validate system functionality - Contribute to implementations, troubleshooting issues, conducting impact analysis, and recommending solutions - Review system enhancements with project stakeholders - Create flow diagrams and document technical solutions - Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies. Qualifications: - Bachelor’s degree in a related field preferred - 5+ years of experience as a Business Systems Analyst or equivalent technology industry background - Proficient at identifying and solving business problems through innovative and practical solutions - Effective communication skills to convey technical information in a clear manner to all levels - Experienced in collecting, documenting, and managing system requirements from stakeholders - Deep understanding of highly complex multi-platform applications and systems - Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications - Proficient at managing tasks, timelines, and resources effectively to ensure successful project delivery - Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements - Financial industry experience preferred - Prior production support and troubleshooting preferred - Experience as a QA or Developer preferred - Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master preferred This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

GovCIO is currently hiring for a Financial Business Analyst to evaluate and monitor program-level financial processes, tools, and resources, leveraging best practices across the program. This position will be fully remote within the United States. Responsibilities - Performs economic research and studies subjects such as rates of return, depreciation, working capital, investments, and financial and expense comparisons by analysis of profit and loss statements and income statements. - Prepare reports of findings and recommendations to management. - Compiles and reviews budgets for corporate or organizational units using actual performance, previous budget figures, estimated revenue, expense reports, and other data sources to control funds and provide for proper financial administration. - Prepares financial plans, monitors implementation of financial policies, prepares regular and special purpose reports, maintains historical records, analyzes trends, establishes cost rates and personnel forecasts, recommends and interprets budgetary policies and procedures, prepares comparative evaluation of actual costs against budgeted funds, and determines rationale for variances between costs and budget. - Analyzes financial information to produce forecasts of business, industry, and economic conditions for use in making financial decisions. - Analyzes budgeting and accounting reports for the purpose of maintaining expenditure controls. - Defines and develops key performance indicators; analyzing and interpreting financial and operational performance and tracks key operational objectives and strategic initiatives to improve the efficiency and profitability of the business units. - Reviews and analyzes monthly corporate and business unit financial statements, and quarterly and annual financial data. - Provides advice and technical assistance with cost analysis, fiscal allocation, and budget preparations. Qualifications Required Skills and Experience: - Bachelor's with 12 years (or commensurate experience) - Excellent written and oral communication skills - Meticulous organizational and time management skills - Ability to work independently in an extremely demanding environment. - Advanced skills in Microsoft Excel and intermediate experience with MS Word and MS PowerPoint. - Ability to foster collaborative relationships with other teams and external stakeholders. - Be flexible to change direction at a moment’s notice while also tracking/executing tasks in progress. - Critical and analytical thinking abilities with great attention to detail Clearance Required: - Ability to obtain and maintain a Suitability/Public Trust clearance. Preferred Skills and Experience: - Active VA public Trust - Familiarity with Agile concepts and best practices a plus. - Familiarity with JIRA, GitHub, and Confluence a plus. - Previous Department of Veterans Affairs experience preferred. Posted Salary Range USD $140,000.00 - USD $160,000.00 /Yr.

• Own the end-to-end configuration and implementation of ZeroRisk customer onboarding and expansion projects • Drive standardisation and repeatability across delivery • Work directly with customers to design and optimise acquirer → merchant journeys • Validate end-to-end flows • Configure ZeroRisk modules, workflows, and rules • Prepare and manage environment baselines, configuration versioning, and decision logs • Deliver solutions primarily through configuration • Define data mappings for merchant and reference data • Support data imports, validation, and reconciliation • Define and execute structured UAT processes • Create and maintain high-quality configuration documentation • Ensure structured handover to CS&MS with complete documentation, configuration clarity, and operational readiness • Manage multiple implementations concurrently

• Collaborate with business leaders and end-users to identify, analyze, and document business requirements. • Translate business needs into functional specifications, user stories, process flows, and system requirements. • Facilitate workshops, interviews, and requirements gathering sessions. • Partner with developers, architects, and QA testers to ensure solutions meet business expectations. • Conduct gap analyses to identify process inefficiencies or system limitations. • Support the design and delivery of technical solutions, including participating in testing (UAT), troubleshooting, and validation. • Develop and maintain documentation such as process maps, requirement matrices, project plans, and application support materials. • Support development of Jira cards and project management plans. • Support change management activities, user training, and rollout support. • Monitor system performance and recommend improvements. • Ensure adherence to IT governance, compliance standards, and project methodologies.