Manage and oversee the Payments Unit's daily operations, ensuring timely invoice processing and compliance with policies. Troubleshoot payment issues, analyze financial reports, and implement workflow improvements while supervising Payments...

• Develop, lead, and execute complex sourcing events across assigned Indirect categories • Partner with senior leaders and functional stakeholders to ensure sourcing strategies • Build and manage a robust opportunity pipeline • Develop bid materials for RFIs, RFQs, RFPs, and other sourcing strategies • Lead sourcing events through defined milestones • Negotiate and manage a broad range of commercial agreements • Serve as a trusted advisor to category stakeholders • Maintain market intelligence related to supply base dynamics, pricing trends, and cost drivers • Regularly communicate category insights and recommendations to stakeholders • Proactively identify supplier and category risks and develop mitigation strategies

• Delivery Manager serves as an emerging subject matter expert • Responsible for leading and monitoring the ability to meet scope, schedule, and delivery requirements • Communicate with stakeholders and drive improvements in product management processes

• Lead daily operations for PB Underpayments and Interest & Penalties service lines, ensuring timely, accurate, and compliant execution • Oversee workload distribution, quality assurance, and productivity across multiple operational teams • Serve as escalation point for complex payer or client issues requiring analytical or contractual interpretation • Monitor KPIs such as recovery rate, resolution cycle time, and claim throughput to ensure consistent service delivery • Partner with Analytics, Product, and Technology to enhance workflow automation and reporting capabilities • Ensure operational compliance with payer contracts, CMS guidelines, and internal standards • Maintain familiarity with evolving payer and state regulations that affect reimbursement accuracy • Collaborate with Legal and Compliance to manage risk and ensure proper documentation and process adherence • Support team expansion and role definition as service lines scale • Partner with Client Success and Implementation to provide visibility into performance, outcomes, and emerging payer trends • Collaborate with the VP, Delivery to align on strategy, staffing, and process priorities across service lines