• Lead daily operations for PB Underpayments and Interest & Penalties service lines, ensuring timely, accurate, and compliant execution • Oversee workload distribution, quality assurance, and productivity across multiple operational teams • Serve as escalation point for complex payer or client issues requiring analytical or contractual interpretation • Monitor KPIs such as recovery rate, resolution cycle time, and claim throughput to ensure consistent service delivery • Partner with Analytics, Product, and Technology to enhance workflow automation and reporting capabilities • Ensure operational compliance with payer contracts, CMS guidelines, and internal standards • Maintain familiarity with evolving payer and state regulations that affect reimbursement accuracy • Collaborate with Legal and Compliance to manage risk and ensure proper documentation and process adherence • Support team expansion and role definition as service lines scale • Partner with Client Success and Implementation to provide visibility into performance, outcomes, and emerging payer trends • Collaborate with the VP, Delivery to align on strategy, staffing, and process priorities across service lines

• Manage and support a small team of Data Stewards (typically 25 direct reports) • Provide day-to-day direction, workload prioritization, and hands-on support for data-related issues • Coach team members and support skill development in data quality and revenue cycle processes • Monitor team performance against defined service levels and quality expectations • Oversee daily monitoring and validation of hospital data feeds for accuracy, completeness, and timeliness • Coordinate data transfers including file integration, secure transmissions, and API-based integrations • Support the integration of data into Lakehouse and downstream systems by working closely with IT and data engineering

• Overall responsibility for the infrastructure and construction scope within EPC projects • Responsible for construction sequencing and schedule planning (scheduling, sequencing, coordination) • Responsible for the construction cost budget and ongoing cost control • Coordination of all project stakeholders and partners (e.g., contractors, engineering firms, suppliers, and installation companies) • Preparation of scope of work specifications and tender documents • Solicitation and coordination of bids for infrastructure services • Preparation and review of construction and supply contracts • Management of change orders, claims, and contract modifications • Overall responsibility for monitoring and managing construction execution • Preparation of cost summaries and project reports • Identification of risks and potential optimization opportunities • Active participation in budget control and forecasting

Overview The Sales Manager is responsible for establishing and growing the vaccine business at Kemin Biologics.The SM will build this business by generating sales in existing and new customers with existing and new products, concepts and services. A broad knowledge of science and the ability to collect, assess, and learn new information quickly is required. Interpersonal relationships skills are essential for this position. The SM operates in a network that enables globalizing new developments and products from ourselves and our partners.The SM will work closely with the Business Development Manager and our local distribution partners, supporting the expansion of our business in the region. Initiating and tracking of projects focused on business development, will drive the expansion of the business. Interaction will be required between marketing, sales, Regulatory and Customer Service. Responsibilities - Key Account Management: Build and maintain strong relationships with distributors and key clients in the industry. Understand their needs, provide tailored solutions, and ensure customer satisfaction. - Sales and Business Development: Achieve sales targets by identifying new business opportunities, executing strategies to expand market share, and promoting our products and services to existing and potential clients. - Market Research and Analysis: Conduct market research to identify market trends, demands, and competitor activities. Stay up to date with industry developments, monitor customer preferences, and adjust sales strategies accordingly. - Customer Support: Provide exceptional customer support by promptly addressing client queries, resolving issues, and coordinating with internal departments for efficient order processing and delivery. Oversee the entire sales cycle from prospecting to after-sales support. - Collaboration : Collaborate with internal teams such as supply chain, logistics, and marketing to ensure seamless coordination and delivery of products and services. Effectively communicate customer requirements and feedback to internal stakeholders. - Training and Education: Conduct regular training sessions and workshops for clients, distributors, and sales teams to enhance their understanding of our products and services. Educate them about new products, technologies, and industry best practices. - Reporting and Analysis: Generate regular reports, sales forecasts, and performance analysis to monitor progress against targets. Utilize CRM systems and other tools to track sales activities, pipeline status, and customer interactions. Qualifications Education: - BSc in life science with 5-7 years of experience, in Veterinary/Animal Health or related business. - BSc in biology, biological chemistry, veterinary medicine, agricultural science, microbiology, chemistry, organic chemistry, or biochemistry. - All life science degrees will be considered. Essential skills: - Must have a solid understanding and adherence to the Servant Leadership philosophy. - Scientific curiosity. - Detail-oriented, organized, prioritization skills, and motivated by accomplishment. - Must be able to work in a fast-paced multidisciplinary environment. - Fluency in English is mandatory, knowledge of additional language is an advantage. - Deep understanding of the Engli.sh West African market, its dynamics, and customer needs. - Handle multiple tasks efficiently - Reliable and self-motivated. - Fluent in the use of Excel, Word, PowerPoint, OneNote, SharePoint, online meeting platforms, and principles of CRM software. - Ability to travel up to 50% of the time. - Willing to travel within the West African region and internationally. #LI-KK1 #LI-Remote