Teleperformance logo
Teleperformance

Each Interaction Matters

Leave Specialist

Claims SpecialistClaims SpecialistFull TimeRemoteSeniorTeam 10,001+Since 1978H1B No SponsorCompany SiteLinkedIn

Location

South Carolina + 3 moreAll locations: South Carolina | Texas | Nevada | Florida

Posted

72 days ago

Salary

0

Seniority

Senior

Bachelor Degree

Job Description

Leave Specialist

Teleperformance

Title: ADA Leave Specialist Location: Remote United States Job Description: Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Purpose Your footprint as a ADA Leave Administrator will be to assist employees with all inquiries and matters pertaining to the Teleperformance USA Leave of Absence interactive process and policies. Additionally, you will be the subject matter expert for ADA and religious accommodations and act as the main point of contact for employees with questions about accommodations.  You will engage in the interactive process and be the liaison to the management team in reviewing accommodation requests for reasonableness.  You will coordinate final determination and parameters of accommodation and communicate as necessary. Location While this position is expected to start work at home, there is a high likelihood it will return to site in the near future. For this reason, we are only accepting candidates willing to work onsite at the following locations: Columbia, SC, El Paso, Tx, Las Vegas, NV, North Lauderdale, FL or Port Saint Lucie, FL Responsibilities Your Responsibilities - Effectively interpret and communicate Company policies and practices, regarding Leave of Absence, ADA and Religious Accommodations with the ability to educate employees and managers. - Act as the main POC for employees regarding all ADA and religious accommodation requests and engaging in the interactive process. Document/implement/and communication final determination as appropriate. - Function as a SME for all Federal and State accommodation and benefit regulations and guidelines. - Track all ADA accommodation end dates engaging with employees regarding next steps. - Assist with payroll inquiries related to any paid time off policies and procedures. - Assist in conducting annual local, state, and federal audit requirements and update systems to follow all state and federal paid time off laws. - Respond to all ADA and Leave inquiries within established SLAs. - Document all cases reported both in and outside of the case management system as appropriate and within standard SLA's. - Support other HR departments as needed, in processing TP Client and Workday ticket volume. Qualifications Qualifications - Bachelor's degree in business or HR Related preferred. - Experience supporting call center / contact center environment - 2+ years of experience working in Human Resources with an emphasis on Employee Relations and Investigations - Experience leading multiple, concurrent, high-priority employee relations activities with a focus on providing clear guidance and timely and consistent execution. - Ability to review concerns holistically, anticipate potential issues and diagnose the root cause through active listening and conscientious inquiry. Partner with appropriate teams to drive resolution. - Effective in detailing and documenting case notes, investigation summaries, and correspondence with employees and partners. - Ability to work both autonomously and as a team, while developing strong professional relationships with peers, managers, executives, and cross-functional teams across diverse organizations. - Excellent communication skills - both verbal and written - Solid understanding and capability to communicate about Federal, state and local regulations; ADA, FMLA, Leave of Absence procedures, religious accommodations, and pregnancy accommodations. - Ability to do business with an absolute commitment to the TP USA Values. Soft Skills - Smart and decisive with data - Transformational leader - Agile Mindset - Adaptable - Global thinker - Innovative and creative - Purposeful and impactful - A true partner - Authentic and connected leader - Infinite learner - Digitally smart Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

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Zurich Insurance Group logo

Environmental Claims Specialist II, Legal

Zurich Insurance Group

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CorVel Corporation logo

WC Disability Claims Specialist I - NY Pension PPD

CorVel Corporation

Raising the bar for care. Lowering risk for clients.

Full TimeRemoteTeam 1,001-5,000Since 1987H1B Sponsor

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Zurich Duo, a spin-off of Zurich Group operating independently in Barcelona, combines entrepreneurial agility with the resources and stability of a global leader. We deliver creative, strategic, and experience-led services for internal stakeholders. At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking "What can go right?"

Role Description Zurich is currently looking for a Crop Claims Field Adjuster I to join our Rural Community Insurance Services (RCIS) team. This position is scheduled to work 40 hours per week, with approximately 50% travel expected to cover the territory. The ideal candidate will need to live and service within a 100-mile area of the following Iowa counties: Clay, Palo Alto, Kossuth, Dickinson, Buena Vista, O'Brien, Sac, Calhoun, Carroll. As an RCIS Crop Claims Field Adjuster I, your primary responsibilities will include: - Completing field inspections and related responsibilities with minimal supervision. - Reading maps and aerial photos, measuring fields, and storage bins. - Discussing findings of crop loss with farmers on complex non-routine, problematic claims. - Conveying complex regulations and interpretations to claimants, agents, and industry personnel. - Performing fact-finding regarding crop damage, recording information, and transmitting loss information. - Gathering relevant facts, utilizing applicable law, and establishing basic principles of negligence. - Completing claim reviews and audits on lower-level adjusters as assigned. - Ensuring legal compliance by maintaining a strong working knowledge of regulatory and company policies and procedures. - Contributing to the team effort by accomplishing related results and participating in projects as needed. Qualifications - High School Diploma or Equivalent and 6 or more months of experience in the agricultural area. - Crop Adjuster Proficiency Program Certification (CAPP) must be obtained within 180 days of hire date. - Reliable personal transportation and travel within territory. - Valid Driver’s License. - RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions. Requirements - Excellent verbal, written, and interpersonal communication skills. - Strong organization and prioritization skills. - Experience as a Crop Claims Field Adjuster. - Intermediate Microsoft Office skills. Benefits - Competitive pay based on role, location, skills, and experience. - Potential eligibility for bonuses and merit increases. - Short-term incentive bonus of 5%. - Comprehensive benefits for employees and their families.

United States
$22 - $31 / hour