Aston Carter, formerly Stephen James Associates, is a privately-held company founded in 1997 to deliver world-class staffing and professional talent services to
Leave Of Absence Case Manager - HR III
Location
United States
Posted
95 days ago
Salary
$23 / hour
Seniority
Lead
No structured requirement data.
Job Description
Leave Of Absence Case Manager - HR III
Aston Carter
Description The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. Responsibilities: • Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees • Serve as a point of contact for assigned employees (150 – 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by the organization • Leverage duration guidelines, best practice tools and company resources to support oversight of a leave event as appropriate • Critically assess and adjust the case management plan to an employee’s changing needs • Address and respond to sensitive situations • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs • Identify and solve problems that may arise, sometimes with limited information • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace • Educate managers and business partners on employee concerns and needs prior to being off or returning back to work • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Skills Strong Communication, HR Support, Empathy, Strong Computer Skills, Customer Service, Case Management Top Skills Details Strong Communication,HR Support,Empathy,Strong Computer Skills,Customer Service,Case Management Additional Skills & Qualifications • 1+ years of experience as a case manager using case management systems, reviewing cases for eligibility, determining the appropriate benefits that apply to a specific situation, and establishing/executing a case management plan. 6+ years of experience will qualify in lieu of a Bachelor’s degree. • 2+ year of experience in Human Resources or customer service in a leave and/or disability field can be substituted for 1+ year as a case manager • Experience in MS Word, Excel, Access, Outlook and PowerPoint • Strong customer service focus with the mindset of having a high standard and raising the bar. • Ability to be adaptable and flexible to changes and new scope of work throughout the department. • Excellent verbal and written communication skills. • Excellent organizational and time management skills in owning deliverables. • Strong customer service focus with the mindset of having a high standard and raising the bar. • Ability to be adaptable and flexible to changes and new scope of work throughout the department. • Strong technical skills and computer aptitude including the ability to learn new systems and navigate multiple systems/windows simultaneously. • Ability to prioritize, manage and complete work/projects with tight deadlines. Additional Desirable Qualifications/Skills: • Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA • Experience working with confidential information • Experience providing case management services for a large, multi-state employer or on behalf of a carrier/TPA with clients in multiple states • Strong problem solving, time management and priority setting skills • Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Dallas, TX. Pay and BenefitsThe pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 20, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Related Guides
Related Categories
Related Job Pages
More Human Resources Jobs
HR Shared Services Associate
Safeguard GlobalYour global HR partner in 170+ countries. Our on-the-ground support makes it easy to hire and pay your global workforce.
• Handle HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance. • Manage administrative tasks such as data entry, employee file management, and processing HR-related documents. • Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels. • Follow standard operating procedures (SOPs) accurately and consistently. • Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery. • Deliver timely and accurate HR services clients. • Promote a collaborative team environment, fostering teamwork and cross-functional cooperation. • Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders. • Uphold and demonstrate company values in all interactions and responsibilities.
Job Description Summary The HR AI Enablement Leader leads initiatives that help the Human Resources function adopt and effectively apply artificial intelligence to improve how HR delivers services, makes decisions, and supports the workforce. This role is responsible for building the programs, frameworks, and partnerships that translate emerging AI capabilities into practical HR applications across areas such as talent acquisition, talent management, learning, workforce planning, and HR operations. Working closely with HR leaders, HR technology teams, and enterprise data and AI partners, this leader identifies high-value opportunities where AI can improve HR productivity, employee experience, and decision-making. The HR AI Enablement Leader also plays a central role in strengthening AI capability within the HR function while ensuring responsible and effective use of AI technologies. Please note preferred work location is Evendale, OH, however, remote employment will also be considered. Job Description Essential Responsibilities: - Lead the development of a function-wide strategy for AI adoption within HR. - Partner with HR leadership to identify high-impact opportunities where AI can improve HR processes, decision-making, and service delivery. - Establish frameworks that help HR teams evaluate, pilot, and scale AI-enabled solutions. - Prioritize HR AI initiatives aligned with broader HR technology and transformation roadmaps. - Identify opportunities to embed AI into HR workflows including recruiting, talent development, workforce analytics, HR operations, and employee support. - Partner with HR COEs to redesign processes that leverage AI to improve efficiency and outcomes. - Support pilots and experimentation with AI-powered HR tools and capabilities. - Increase AI literacy across the HR organization through training programs, learning resources, and change enablement initiatives. - Partner with HR learning and development teams to build the AI capabilities needed for an evolving HR function. - Provide practical guidance that helps HR teams integrate AI tools into everyday work. - Work closely with HR technology, data, and enterprise AI teams to align HR AI initiatives with enterprise technology architecture. - Partner with IT, digital, and data science teams to support the deployment of AI-enabled HR solutions. - Coordinate cross-functional teams responsible for implementing HR AI initiatives. - Help establish guidelines for responsible AI usage within HR, including fairness, transparency, and ethical considerations. - Partner with legal, compliance, and data governance teams to address privacy, bias, and regulatory requirements. - Promote responsible AI practices in HR decision-making processes. - Define metrics that measure adoption and impact of AI within HR. - Track improvements in productivity, employee experience, and HR operational effectiveness. - Communicate progress, insights, and outcomes to HR leadership and executive stakeholders. Qualifications/ Requirements: - Bachelor’s degree in Business, Human Resources, Technology, Data Science, Organizational Psychology, or a related field. - Experience leading HR transformation, HR technology adoption, or digital initiatives within Human Resources. - Demonstrated ability to translate emerging technologies into practical HR applications. - Experience working across HR functions such as talent acquisition, learning, talent management, or HR operations. - Strong stakeholder management and communication skills within complex organizations. - Understanding of emerging AI technologies and their potential applications within HR. - Ability and willingness to travel at least 25% Desired Characteristics: - Advanced degree such as an MBA or a Master’s degree in HR, Organizational Psychology, or a related discipline. - Experience implementing AI-enabled HR technologies, automation, or advanced workforce analytics solutions. - Experience working with HR technology ecosystems (HRIS, talent platforms, learning systems). - Familiarity with governance frameworks addressing responsible AI and ethical AI in workforce decision-making. - Experience supporting workforce transformation initiatives or digital HR transformations. - Experience in highly regulated industries such as aerospace, healthcare, financial services, or manufacturing. Pay and Benefits: - The base pay range for this position is $200,000 - 300,000. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This role is also equity-eligible. This posting is expected to close on April 24th, 2026. - GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes #LI-Remote - This is a remote position
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Prior Authorization Pharmacy Technician - Licensed Pharmacy Tech -Work from Home Job Description: Sagility is seeking a Prior Authorization Licensed Pharmacy Technician to join our team in a fully remote capacity. This role offers the opportunity to work in a fast-paced, collaborative environment supporting critical pharmacy operations and patient access to medications. In this position, you will review, research, and process prior authorization requests to ensure accuracy, compliance, and timely outcomes. The ideal candidate brings strong attention to detail, critical thinking skills, and the ability to communicate effectively with healthcare providers and internal teams. Note: Candidates must hold an active, unrestricted Pharmacy Technician license in the state of Arizona. Responsibilities: - Process prescription prior authorization requests submitted by healthcare providers with accuracy and efficiency - Review and research complex and compound prescriptions to support appropriate coverage decisions - Conduct outbound outreach to providers to obtain additional or clarifying information as needed - Partner with pharmacists by providing prior authorization recommendations based on benefit plan design and coverage guidelines - Coordinate and process specialty medication reviews across both pharmacy and medical benefits - Maintain up-to-date knowledge of pharmacy and medical claims processing systems and requirements Qualifications: - Active, unrestricted Pharmacy Technician license in Arizona (AZ) - Previous experience as a Pharmacy Technician, preferably in prior authorization, managed care, or specialty pharmacy - Demonstrated experience with prior authorization processes, including specialty medications, precertification, and retrospective reviews - Strong analytical and problem-solving skills with the ability to interpret clinical and benefit information - Excellent communication skills with a focus on professionalism and customer service - Ability to work independently in a remote environment while managing productivity and quality expectations Prior Authorization Pharmacy Technician - Unlicensed Pharmacy Tech Job Description: Sagility is seeking a Prior Authorization Unlicensed Pharmacy Technician to join our dynamic, connected culture! Our motivated, Prior Authorization Unlicensed Pharmacy Technician will assist our members with calls regarding non-formulary medications, prior authorizations, and up-tier medication requests Responsibilities: - 1 year of experience in a pharmacy or medical field (e.g., pharmacy, health insurance, medical office) - Education - High School Diploma or GED required Licenses: - Must obtain and maintain an Arizona State Board Pharmacy Technician License within 9 months of hire Certifications: - Must obtain and maintain Pharmacy Technician Certification Board (PTCB) Certification within 9 months of hire Qualifications: - 1 year of experience in a pharmacy or medical field (e.g., pharmacy, health insurance, medical office) - High School Diploma or GED required - Must obtain and maintain an Arizona State Board Pharmacy Technician License within 9 months of hire - Must obtain and maintain Pharmacy Technician Certification Board (PTCB) Certification within 9 months of hire Preferred Qualifications: - 3 years of experience with Pharmacy Benefit Management (PBM) or prescription claims administration - 1 year of Prior Authorization experience - 2 years of experience handling confidential information Required Job Skills: - Intermediate PC proficiency with word processing, spreadsheets, and claims/imaging systems - Required Professional Competencies - Ability to establish and maintain collaborative working relationships - Strong organizational skills with the ability to prioritize workflow - Ability to compose clear and professional business correspondence Required Leadership Competencies: - Ability to use available information to prioritize tasks and support team objectives - Preferred Job Skills - Advanced PC proficiency with word processing, spreadsheets, and claims/imaging systems Preferred Professional Competencies: - Strong interpersonal communication skills - Multicultural awareness and sensitivity - Experience with pharmacy vendor claim systems What to Expect: - On-camera participation during interviews, training, team meetings, and regular check-ins. - Face-to-face discussions sparking collaboration and engagement - A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions. Benefits: - Medical, Dental, and Vision coverage. - Life Insurance. - Short-Term and Long-Term Disability options. - Flexible Spending Account (FSA). - Employee Assistance Program. - 401(k) with employer contribution. - Paid Time Off (PTO). - Tuition Reimbursement. Sagility is an Equal Opportunity Employer/Veteran/Disability. Alert: Please beware of fraudulent communications from profiles impersonating Sagility or its employees. All official communication from Sagility will come from our verified email domains: “@sagility.com” or “@sagilityhealth.com”. Sagility will never ask for payments for job offers, interviews, or otherwise. Do not respond to suspicious communications, whether via email, WhatsApp, or any social platform. For any concerns, contact us directly through our official website. Location: Work@Home NationWideUnited States of America
• Lead Business Partner (HRBP) and People Shared Services teams. • Translate business strategy into a clear People agenda. • Act as a trusted advisor to the CPO and executive team. • Ensure HRBPs are equipped with the tools to act as a strategic business partner. • Mature the Shared Services model into a high-scale, data-driven team. • Ensure operational excellence across core processes. • Design processes, workflows, and handoffs that eliminate friction.




