Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. The Main Responsibilities - Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. - Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. - Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. - Effectively navigate company systems and tools to provide customers with timely quotes, follow up. - Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. - Engage internal resources and support personnel to provide an exceptional customer experience. - Leverage the broader sales resource eco-system to drive high impact opportunities. - Work with urgency through all aspects of the sales cycle through closing. - Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required. - Provide activity reports as required. Forecast and commit monthly sales volume accurately. - Attend assigned meeting and participate in all company training requirements. - Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics. What We Look For in a Candidate - 4+ years sales experience - Experience selling similar products and solutions. - Experience selling telecom/telecom solutions. - Advanced sales experience in a similar desk-based or inside/outside role. - History developing new accounts and opening new sales territories a plus. - Ability to conduct an efficient sales call or web-conference. - Prepared, organized and planned approach to daily business pursuits. - Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc. - Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges. - Proficiency in Salesforce/CRM. - Work daily with integrity and follow the Lumen Unifying Principles. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $49,613 - $66,150 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $52,101 - $69,458 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $54,579 - $72,765 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote What to Expect Next Requisition #: 341815 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• Develop and execute territory and account strategies aligned to business objectives • Analyze market trends and customer potential to identify profitable opportunities • Build strong customer relationships through regular visits and presentations • Lead contract negotiations to maximize revenue and profitability • Collaborate with Product Development teams on new projects • Deliver accurate quotations and proposals that convert leads into closed deals • Monitor performance and margin development across your territory • Understand customer needs and future trends to build strong value propositions • Work with the Value+ team to develop robust business cases • Act as the voice of the customer internally to influence product, quality, and service improvements • Partner with Quality teams to follow up on claims and ensure service excellence • Strengthen market intelligence and competitive awareness • Follow pricing and quotation processes in line with Delegation of Authority • Challenge the status quo with new ideas supported by data and business cases • Keep Salesforce (SFDC) up to date with visits, opportunities, and actions • Provide monthly insights and performance updates to the Sales Manager

• Manage and grow a portfolio of OEM, VAR and Distribution channel partners to drive revenue, market share, and long-term business value • Identify and pursue new channel opportunities, strategic collaborations, and external partnerships for assigned markets and product lines • Develop partner business plans, sales forecasts, and performance metrics • Conduct regular business reviews with partners to assess performance, compliance, and growth opportunities • Lead contract negotiations including multiyear, multimillion‑dollar commercial agreements • Drive channel quota attainment and ensure high end‑user and partner satisfaction • Support partners in developing go‑to‑market strategies, pricing approaches, and co‑marketing initiatives • Enable partner sales teams by supporting training, product presentations, demos, and sales collateral to ensure strong engagement and mindshare • Work closely with internal marketing and product management to develop effective partner promotions and campaigns • Participate in cross‑functional teams (Legal, Manufacturing, R&D, Marketing, Operations) to support the development and execution of partner opportunities • Train direct sales teams on how to best engage with and support various channel partners in the field

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Account Management, Travel Overview We are seeking a Director, Account Management - Travel Vertical to lead strategic relationships with some of the world's most prominent travel companies. This role is responsible for driving revenue growth, expanding partnerships, and positioning our payments, security, and data solutions as critical enablers of client success. This is a senior, customer facing role requiring direct engagement with C-level executives, ownership of complex account strategies, and close collaboration across internal teams. The position involves travel and offers the opportunity to build long term partnerships with marquee players across the travel ecosystem. Role • Own a portfolio of top-tier travel relationships, with accountability for revenue growth and long-term partnership value.• Develop and execute multi-year account strategies, engaging senior and C-level stakeholders with a consultative approach.• Identify client needs and expand adoption of payments, fraud, cybersecurity, and data solutions.• Lead annual planning and QBRs, aligning client priorities with commercial outcomes.• Partner cross-functionally (product, services, risk, analytics, legal) to deliver integrated solutions. All About You • Proven experience in payments account management or consultative sales, ideally within or adjacent to travel.• Track record managing large, complex, executive-level client relationships.• Strong commercial and analytical acumen - comfortable owning account strategy and economics.• Executive presence with the ability to influence, advise, and challenge senior stakeholders.• Collaborative, self-directed, and effective in a matrixed environment.• Willing to travel as needed to support client engagement. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $158,000 - $253,000 USD Arlington, Virginia: $158,000 - $253,000 USD Boston, Massachusetts: $158,000 - $253,000 USD Remote - Florida: $137,000 - $220,000 USD Washington, District of Columbia: $158,000 - $253,000 USD Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.