Job Description Summary As the Lead Project Specialist, you will act as a “change agent” driving sustainable process change in a cross functional environment, enabling measurable improvements in key operating metrics including but not limited to on time delivery, productivity, logistics spend, and inventory/cash position. Job Description Essential Responsibilities - Support global Order Fulfillment execution focused on process standardization and use of Order Fulfillment digital ecosystem. - Through assessment of current state processes, enable transformation through simplification, standardization, and digitization of processes enabled by digital applications like Oracle R12, eOM, myOrders, Oracle Transportation Management (OTM), Oracle Warehouse Management (WMS), Mobile Supply Chain Applications (MSCA), Order Submission, Order Change, and Order Execution - Work with stakeholders to identify key operational needs using process and tools (e.g. gap analyses, business process flow charts, decision tables, requirements, etc) to aid in the development and refinement of new processes. - Employ project management skills related to overall project tracking, deliverables management, action item tracking, meeting minutes, team communications, and presentations. - As required, define process, and translate functional business needs to support Digital Technology “Definition of Ready” including clear requirements, business impacts, and acceptance criteria to be used as part of prioritization processes based on impacts/efforts. - Work with applicable teams to develop standard reporting and monitor adherence to digital fulfillment standards. - Partner closely with QA/RA and Product Controllership to highlight trends from governance findings. - Manage reporting and tracking of digital fulfillment success measures. - Execute process standardization for automated order fulfillment of digital products with software as a medical device and the EHL platform to support increased volume and growth. - Collaborate with key internal partners to design and document future state to eliminate fulfillment manual processes and enable automation in support of finance rules. - Develop use cases to adopt new products and standardized product settings. - Create and maintain project schedules, issues logs, meeting minutes, and project updates. Required Qualifications - Bachelor’s degree in Logistics, Supply Chain, Engineering, or related field. - Minimum 5 years of experience working in logistics, order management, or supply chain management. - Established project management skills. Desired Characteristics - Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, budgeting, risk management and communication. - Demonstrated ability to interface and influence at all levels in a global matrix organization. - Demonstrated knowledge of the Supply Chain process wing to wing with strong working experience in industry. - Ability to document, plan and execute programs. Additional Information Relocation Assistance Provided: No

• Responsible for the operational line management of the Corporate Sales Engineering Team, including performance management, annual reviews, coaching and development. • Provides guidance to Corporate SE’s in respect of company policies. • Recommends changes to policies and establishes procedures that affect immediate organisation • Lead a team to update and deliver regional training to sales staff • Looking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise. • Provide feedback through follow up with Sales Account Managers on sales calls • Ensure provision of adequate technical training for team members on all related products • As needed develop and provide technical training for partners on related products • Work with sales management to maximise efficient use of technical resource

• Expertise in capabilities and product knowledge of catheters and/or extrusions. • Utilize product expertise to maintain profitable business relationships and secure profitable new business opportunities. • Develop pricing strategy and determine pricing model for key and new accounts based on company pricing guidelines, market trends, and product life cycle. • Prepare, analyze and educate management on the results of quotation metrics and make the appropriate recommendation to senior management on how to advance the business • Assist in the preparation, formalization, and negotiation of customer contracts (terms, conditions, product volumes, and prices) for customers. • Coordinate and communicate with Sales, Marketing, Engineering, Operations, QA/RA, Finance, Customer Care, and Senior Management on the development project timelines and/or other customer service-related issues. • Keep management abreast of market conditions, product performance, and make recommendations for future growth potential, such as acquisitions, new market strategies, new product development based on market trends, etc. • Meet with potential customers to explain/recommend Teleflex Medical OEM’s products, design capabilities, and production facility capabilities. • Provide technical sales support as it relates to the product line to customers & sales team. • Manage accounts and provide necessary follow-up to expedite orders and resolve problems involving payments, delivery, and product performance. • In conjunction with Sales Managers, monitor and control customer performance to plan, develop, and implement progressive measures to assist customers in achieving stated sales objectives. • Evaluate territory performance against established objectives/guidelines (sales forecast, budget, number of new accounts, etc.) and take appropriate action to improve performance. • In conjunction with Sales Managers, provide an accurate forecast of sales by customer and product. • Assist in the setup of and attend trade shows, consult industry directories, and follow up on new and existing customer leads.

Location Designation: Fully Remote Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview: The Senior Sales Trainer will serve as the primary facilitator and capability builder for GBS's Distribution organization. This role is essential to preparing our Distribution and Sales Support teams for the future - where success depends on consultative engagement, AI-driven insights, advanced product positioning, and client experience orchestration. This individual will lead the design and facilitation of blended learning programs - including self-paced learning, facilitator-led experiences, and manager-enabled on-the-job application - that upskill sales and support professionals to move from transactional and manual processes to strategic, insight-led, technology-enabled roles. The role partners closely with business leaders and managers to ensure learning translates into measurable performance impact. This role supports both large-scale strategic learning initiatives and ongoing business-critical enablement needs, ensuring the Distribution organization can effectively adopt new tools, processes, and capabilities in real time. The role combines expert facilitation, applied instructional design, AI fluency, and change enablement to drive measurable performance improvement across Distribution. Candidate Profile The ideal candidate is a facilitation-first learning professional and hands-on program owner who creates inclusive, engaging environments that drive participation, reflection, and behavior change. This individual not only delivers high-impact programs but also develops content, manages assigned learning initiatives end-to-end, and ensures ongoing accuracy, relevance, and continuous improvement of outcomes. They adapt facilitation approaches in real time based on audience needs, group dynamics, and business context, while maintaining credibility across virtual, hybrid, and in-person settings. In addition to leading delivery, this role owns end-to-end execution of assigned programs - including planning, stakeholder communication, facilitator enablement, and continuous improvement. The trainer exercises sound judgment in when and how to use learning technologies and AI-enabled tools to amplify connection and insight without detracting from the human-centered learning experience. Success in this role requires strong stakeholder partnership, independent judgment, and the ability to analyze learning data and performance metrics to drive measurable program improvements. The trainer will evaluate participant feedback, engagement trends, and business impact indicators, and clearly communicate insights and recommendations to leadership as part of ongoing reporting responsibilities. What You'll Do: Facilitation & Capability Development - Design and execute blended learning journeys that integrate self-paced learning, live facilitation, manager-led reinforcement, and applied on-the-job practice. - Drive adoption of new tools, processes, and capabilities by translating learning into practical application and measurable behavior change in the field. - Partner with Distribution leaders and frontline managers to reinforce learning application and ensure skill transfer into day-to-day performance. - Lead engaging in-person, virtual, and blended learning experiences using simulations, scenario-based learning, and applied practice. - Lead reinforcement, application, and feedback cycles (including manager-enabled on-the-job application) to ensure sustained behavior change and performance improvement. - Facilitate programs focused on: - The execution of Distribution AI enablement programs - Strategic product positioning and differentiation - Consultative selling techniques - Advanced Stewardship delivery using analytics - Client experience orchestration and renewal readiness - Digital integration and connectivity discussions Strategic Sales & Product Enablement - Train Distribution professionals on consultative engagement techniques that elevate conversations with brokers and clients. - Enable teams to strategically discuss products, integrations, digital tools, and differentiation in finalist and renewal settings. - Help sales support functions transition from tactical demos to integration strategy discussions. - Reinforce behaviors that shift roles from transactional execution to outcome ownership. Learning Design & Content Development - Develop and update training materials focused on AI, consultative skills, product positioning, and client experience. - Use basic authoring tools (PowerPoint, video capture, documentation tools) to create learning assets. - Clearly articulate advanced content needs to Learning Experience Designers for scalable development. - Organize and maintain training content within internal platforms and continuously refine curricula based on field feedback and business priorities. Change Enablement & Cross-Functional Collaboration - Partner with Sales Enablement, Communications, and Knowledge Management to support structured change rollouts. - Build awareness, reinforcement, and sustainment strategies ahead of major capability shifts. - Provide feedback to Distribution leadership on adoption barriers and performance gaps. - Track participation, engagement, and application metrics to measure effectiveness. What You'll Bring: - Bachelor's degree and/or equivalent professional experience. - 5+ years of facilitation and learning program experience within a sales, sales enablement, or learning and development environment - Experience training on AI tools, digital platforms, or technology-enabled transformation initiatives. - Demonstrated experience facilitating engaging learning experiences across virtual, hybrid, and in-person environments for professional audiences. - Proven ability to operate independently while influencing across diverse stakeholders without formal authority. - Strong stakeholder management and relationship-building skills across levels and functions. - Experience leveraging learning technologies and digital platforms to enhance engagement, scalability, and learner experience. - Excellent written and verbal communication skills. - Ability to travel up to 25%, as needed. Core Competencies Influence & Organizational Savvy Facilitation Excellence AI & Digital Fluency Adaptability & Judgement Learner-Centered Mindset Continuous Improvement Orientation Colorado Statement: It is recommended that all qualified candidates apply to this posting as soon as possible. Residents of Colorado are hereby notified that the deadline to apply is two weeks from the Posting Date listed above. #LI-SV1 #LI-REMOTE Pay Transparency Salary range: $100,000 - $125,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 93695 #GBS