• Proactive outreach to journalists, editors and media contacts on behalf of the client's clients, including both high-volume pitch distribution and individually tailored pitches for priority placements • Drafting and sending press releases, pitch emails, media alerts and client updates to an agreed schedule • Building and maintaining media lists across target publications for each client, keeping contact records accurate and up to date • Managing client communication including regular update emails, coverage reports and responses to client queries • Monitoring press coverage for all assigned clients, compiling coverage reports and flagging notable placements to the senior team • Researching journalists, publications and editorial opportunities relevant to each client's campaign • Supporting the coordination of celebrity and brand partnership outreach under senior team direction • Administrative support including scheduling, file management and internal reporting • Submitting a daily end-of-day report to the senior team covering activity completed, coverage secured, pitches sent and any issues arising

• Provide direction and guidance across program operations in support of SAMHSA's 988 Suicide & Crisis Lifeline Awareness initiative. • Work closely with SAMHSA's 988 Communications Team, the Program Manager, and key internal stakeholders. • Lead the development and implementation of strategic and operational plans that drive the program's communications, marketing, and engagement workstreams. • Translate high-level priorities and campaign objectives into coordinated, executable work plans. • Ensure that logistics, timelines, and team activities are well-organized and aligned with SAMHSA's mission to increase awareness and utilization of 988 among individuals at risk for suicide or substance misuse. • Develop and maintain integrated work plans across task areas such as paid media campaign planning, organic digital and social media strategy, partner engagement, event planning, and performance metrics reporting. • Work closely with logistics coordinators and subject matter specialists to ensure activities are sequenced effectively and executed on schedule, while maintaining visibility into dependencies, risks, and upcoming milestones. • Support the development of campaign strategies, contributing to meeting agendas and planning documents, and providing operational planning support to inform priority digital and communications actions.

• Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue products • Deliver on-site troubleshooting and high-level technical support • Maintain accurate service documentation, parts inventory, and RMA processes • Communicate effectively with customers, internal teams, and leadership • Care for company-issued tools, diagnostic equipment, and service vehicles • Identify workflow improvements or potential sales opportunities • Mentor and support new FSRs during onboarding • Perform additional duties as assigned

• Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue products • Deliver on-site troubleshooting and high-level technical support • Maintain accurate service documentation, parts inventory, and RMA processes • Communicate effectively with customers, internal teams, and leadership • Care for company-issued tools, diagnostic equipment, and service vehicles • Identify workflow improvements or potential sales opportunities • Mentor and support new FSRs during onboarding • Perform additional duties as assigned