• Managing inbound and outbound customer calls to coordinate and schedule work orders for routine and emergency service items. • Review and research accounts based on notification of trouble conditions to schedule as needed. • Monitoring and responding to multiple active team chats. • Actively scheduling new service requests and working through open tickets to close or schedule. • Reviewing daily technician routes to ensure efficiency, proper coverage, and accurate appointment windows. • Reviewing schedules in advance for correct confirmation notifications and adjusting routes as new information comes in. • Collaborating and support branch operations teams, service technicians, and other internal departments. • Discuss new products and offerings.

• A Licensed Clinical Psychologist (LCP) provides psychological services to individuals, couples, families, and groups. • Conducting assessments, formulating diagnoses, and implementing treatment plans to address a range of mental health issues. • The role involves collaboration with other healthcare professionals, conducting research, and sometimes engaging in teaching and supervisory responsibilities. • The LCP is part of an integrated team of administrative and clinical peers who provide professional, and confidential counseling services with a distinctively Christian approach. • Perform assessments using a variety of tools and techniques (e.g., interviews, questionnaires, tests). • Diagnose mental health disorders according to established criteria (e.g., DSM-5). • Develop and implement treatment plans tailored to clients' needs. • Monitor client progress and adjust treatment plans as necessary. • Work collaboratively with other healthcare providers (e.g., psychiatrists, social workers, primary care physicians) to coordinate care.

• We are onboarding independent Talent Scouts to expand our ability to source talent beyond traditional channels. • Identify and reach out to high-potential profiles from spaces we don’t normally reach.

• Forensic analysis of telecom invoices • Account Management in serving as an extension of a client’s team • Microsoft Office competency and fluency in Excel • Deliver in-person and web-meetings to all levels/organizations of a client organization • Present monthly "Performance and Opportunities Dashboard" and QBR’s to assigned clients • Managing large volumes of data in excel and application databases • Navigating carrier portals (wireline/wireless) • Ensure 100% capture of client invoices for on-time processing • Perform invoice audit, review and approval within desired SLA for accuracy • Establish and maintain telecom inventory integrity for each assigned client • Provide constant external feedback to clients on savings opportunities and best practices • Complete monthly and/or quarterly customer account review