• Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue products • Deliver on-site troubleshooting and high-level technical support • Maintain accurate service documentation, parts inventory, and RMA processes • Communicate effectively with customers, internal teams, and leadership • Care for company-issued tools, diagnostic equipment, and service vehicles • Identify workflow improvements or potential sales opportunities • Mentor and support new FSRs during onboarding • Perform additional duties as assigned

• Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue products • Deliver on-site troubleshooting and high-level technical support • Maintain accurate service documentation, parts inventory, and RMA processes • Communicate effectively with customers, internal teams, and leadership • Care for company-issued tools, diagnostic equipment, and service vehicles • Identify workflow improvements or potential sales opportunities • Mentor and support new FSRs during onboarding • Perform additional duties as assigned

• Managing inbound and outbound customer calls to coordinate and schedule work orders for routine and emergency service items. • Review and research accounts based on notification of trouble conditions to schedule as needed. • Monitoring and responding to multiple active team chats. • Actively scheduling new service requests and working through open tickets to close or schedule. • Reviewing daily technician routes to ensure efficiency, proper coverage, and accurate appointment windows. • Reviewing schedules in advance for correct confirmation notifications and adjusting routes as new information comes in. • Collaborating and support branch operations teams, service technicians, and other internal departments. • Discuss new products and offerings.

• A Licensed Clinical Psychologist (LCP) provides psychological services to individuals, couples, families, and groups. • Conducting assessments, formulating diagnoses, and implementing treatment plans to address a range of mental health issues. • The role involves collaboration with other healthcare professionals, conducting research, and sometimes engaging in teaching and supervisory responsibilities. • The LCP is part of an integrated team of administrative and clinical peers who provide professional, and confidential counseling services with a distinctively Christian approach. • Perform assessments using a variety of tools and techniques (e.g., interviews, questionnaires, tests). • Diagnose mental health disorders according to established criteria (e.g., DSM-5). • Develop and implement treatment plans tailored to clients' needs. • Monitor client progress and adjust treatment plans as necessary. • Work collaboratively with other healthcare providers (e.g., psychiatrists, social workers, primary care physicians) to coordinate care.