Role Description The MSP's Principal Managed Services Consultant has a primary objective to drive sales growth of IT Outsourcing, Life Cycle Services, Managed Services, and Staff Augmentation for all Connection business units through advanced pre-sales service consulting, solutions design, and services scoping. - Draws on knowledge specific to their primary and secondary technical specialization areas to assess, qualify, design, and present service solutions of highly advanced levels of complexity to clients. - Offers insight relative to the customer’s industry and/or objectives, providing solutions based on Connection’s Solutions and Services portfolio and extended partner network. - Works collaboratively with other pre-sales roles across the Technology Solutions group, as well as other COE focus areas including Multi-Cloud, Digital Workspace, Supply Chain, and Lifecycle. - Creates new MSP service offerings based on industry trends, competitive landscape, and contemporary methods to solve business through IT Outsourcing, Life Cycle Services, Managed Services, and Staff Augmentation solutions. - Develops proposals and statements of work based on a combination of requirements gathering, data collection, and sizing exercises, as well as documented design and configuration activities. - Utilizes independent judgment and discretion on selecting from internally established presales tools, as well as vendor-provided and industry-established reference architectures and validated designs. - Designs advanced service solutions that serve the functional and technical requirements of the client, contributing to the customer’s success and ongoing enhancement of customer lifetime value. - Assists in the development of new managed services offerings according to a multi-disciplinary framework that supports Connection’s ability to deliver holistic, unified solution sets. - Articulates and presents the portfolio to Sales, current and potential customers, as well as to Product Management (PM) and Connection’s partners and vendors. - Assists with the creation and presentation of technical sales strategies to drive growth of IT Outsourcing, Life Cycle Services, Managed Services, and Staff Augmentation services. - Supports targeting sales into new accounts and expanding penetration in existing accounts with the SSE team, including participation in building and executing account plans. Qualifications - Functional knowledge, work experience, and/or certification in Information Technology Infrastructure Library (ITIL) including Service Design, Service Operations, Continual Service Improvement (CSI), Service Strategy, and Service Transition. - Functional knowledge, work experience, and/or certification in Information Technology Service Management (ITSM) including Service Catalog, Service Desk, Incident Management, Problem Management, Change Management, Asset Management, and Knowledge/Policy & Procedure. - Experience with designing, developing, and negotiating statements of work. - Verifiably successful service solutions selling experience with customer-facing salesmanship proficiency, advanced presentation skills, and experience with up-sell and cross-sell strategies. - Excellent time management and prioritization with strong organizational skills. - Excellent verbal and written communication skills with the ability to prepare and deliver presentations that clearly and articulately demonstrate the value proposition. - Team orientation with the ability to work with all levels of the organization. - Keen appreciation of business solutions through IT Outsourcing, Life Cycle Services, Managed Services, and Staff Augmentation services. - Requires an acute understanding of both the technology and business objectives of the client, and the ability to assess the client’s business requirements and technology needs. - Analytical with the ability to draw conclusions from data, systematic and rational. - Demonstrate skills and advanced proficiency in cost modeling. - Working knowledge of MDR, Security Operations Center, Network Operations Center, Service Desk, and the industry competitive landscape in these areas. - Conceptual with the ability to conceive mentally, formulate ideas, and use imagination to achieve results. - Inquisitive information seeker with the ability to ask probing questions to uncover root causes of problems. Requirements - Minimum Salary: USD $135,500.00/Yr. - Maximum Salary: USD $176,250.00/Yr. Benefits - Comprehensive total rewards package providing financial, emotional, and physical resources for you and your family. - Progressive and competitive compensation, 401k plans, and medical insurance. - Free therapy visits, mental health coaching and tools, and meditation resources. - Generous paid time off package including vacation, sick time, Wellness, and Volunteer Time Off days.

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. Be Bold. Choose Duke. Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the ITTI Care Project Advisor (Project Coordinator) within the Center for Child & Family Policy, you’ll be part of a mission‑driven team dedicated to improving outcomes for young children and families across North Carolina. Your lived experience, professional expertise, and commitment to equity will help shape trauma‑informed practices that strengthen the early childhood workforce and the systems that support it. Be Bold. In this role, you’ll use your coaching expertise and deep knowledge of early childhood development to influence meaningful, systems‑level change. Through a “coach‑the‑coach” model, you’ll support early care and education professionals as they integrate trauma‑informed approaches, reflective supervision, and wellness‑focused practices into their work with infants, toddlers, and families. Your work will help advance workforce resilience, organizational health, and high‑quality care for children under age three. What You’ll Do: Develop & Facilitate Training Co‑facilitate virtual and in‑person trainings on trauma‑informed child care for diverse audiences. Contribute to curriculum development, participant registration, feedback collection, and evaluation of training outcomes and impact. Lead Learning Communities & Engagement Plan, coordinate, and facilitate virtual Communities of Practice and Professional Learning Communities, including Social‑Emotional Connections groups. Support in‑person engagement opportunities such as “Day Away Together” events for coaches, administrators, and participating centers. Provide Coaching & Practice Support Apply IECMH Consultation Competencies, Practice‑Based Coaching, Motivational Interviewing, and Reflective Supervision frameworks to guide coaching and training practices and support integration into program delivery. Support Project Implementation Collaborate with project team members to support implementation, continuous quality improvement, and expansion of ITTI Care activities. Communicate regularly regarding progress, barriers, and proposed solutions. Document & Report Outcomes Maintain accurate and timely documentation using established templates, procedures, and reporting requirements to support tracking and evaluation. Outreach, Communications & Resources Assist with public‑facing materials, project webpages, and outreach efforts. Support recruitment for learning collaborative cohorts and dissemination of project activities, findings, and recommendations. Serve as an Advisor Participate as an active member of the ITTI Care Advisory Group, contributing guidance, feedback, and strategic insight What You’ll Bring Education Bachelor’s degree in child development, early childhood education, or a related field required, with substantial coursework or training in trauma‑informed practice and/or early childhood mental health. Master’s degree in a related field preferred. Experience At least 5 years of experience coaching and/or providing reflective supervision to early care and education coaches. Minimum of 2 years of experience delivering coaching or Infant & Early Childhood Mental Health (IECMH) consultation to teachers of children under age five. General knowledge of research methods and social science research practices, typically gained through 1 year of relevant research experience. Preferred experience includes serving as a child care center director and/or as an early childhood mental health classroom consultant. Skills & Attributes Excellent communication and interpersonal skills with the ability to build trusting relationships. Demonstrated commitment to racial equity and inclusive practice. Extensive knowledge of high‑quality infant/toddler care and developmentally appropriate practice for children under age three. Experience with reflective supervision, motivational interviewing, and the Pyramid Model. Familiarity with Infant & Toddler CLASS, TPITOS/TPOT, and environmental rating scales (ITERS, ECERS). Strong skills as a trainer, presenter, and coach/technical assistant. Endorsement in Infant or Early Childhood Mental Health and eligibility for Level 11 on the NC Early Educator Certification Scale are preferred. Choose Duke. Duke University is a world‑class institution committed to advancing knowledge, public service, and community impact. This part‑time role (up to 30 hours per month) offers flexibility, with work primarily conducted remotely and occasional travel for onsite training. At Duke, you’ll join a collaborative environment that values belonging, innovation, and the exchange of diverse perspectives—while contributing to work that makes a lasting difference for children, families, and communities Ready to Make a Difference? Apply now and help strengthen the early childhood workforce through trauma‑informed, equity‑centered practice—Choose Duke. Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $44,766.00 to USD $71,706.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/ Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information andreasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

• Surveys and services commercial risks of any size and/or complexity for workers' compensation coverage. • Originates and manages all service account scheduling and activities for the assigned territory. • Meets or exceeds all service standards. • Accomplishes risk improvement by providing management consultation services, developing recommendations for hazard control, and providing direct support services to the insureds. • Conducts loss control services and training for customers to help reduce losses. • Participates in team activities designed to help retain accounts. • Maintains specialized state-of-the art professional capabilities in loss control support for workers' compensation products. • Maintains specialized knowledge of company/department manuals and procedures, and relevant Federal, State, and other pertinent codes and regulations applicable to Property, Liability, and Casualty lines of coverage. • Performs other duties as assigned.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Information Schedule: Monday–Friday 8:00am-5:00pm EST Location: 100% Remote (U.S. only) About Us American Health Holding, Inc. (AHH), a division of Aetna/CVS Health, is a URAC-accredited medical management organization founded in 1993. We provide flexible, cost-effective care management solutions that promote high-quality healthcare for members. Position Summary Join a team that’s making a difference in the lives of patients facing complex medical journeys. As a Utilization Management (UM) Nurse Consultant specializing in Medical Review, you’ll play a vital role in ensuring members receive timely, medically necessary care through thoughtful clinical review and collaboration with providers. This fully remote position offers the opportunity to apply your clinical expertise in a fast-paced, desk-based environment where precision, communication, and compassion intersect. Key Responsibilities - Utilizes clinical experience and skills in a collaborative process to implement, coordinate, monitor and evaluate medical review cases. - Applies the appropriate clinical criteria/guideline and plan language or policy specifics to render a medical determination to the client. - Applies critical thinking, evidenced based clinical criteria and clinical practice guidelines. Med Review nurses use specific criteria to authorize procedures/services or initiate a Medical Director referral as needed. - Assists management with training new nurse reviewers/business partners or vendors to include initial and ongoing mentoring and feedback. - Actively cross-trains to perform reviews of multiple case types to provide a flexible workforce to meet client needs. - Recommends, tests, and implements process improvements, new audit concepts, technology improvements, etc. that enhance production, quality, and client satisfaction. - Must be able to work independently without personal distractions to meet quality and metric expectations. Remote Work Expectations - This is a 100% remote role; candidates must have a dedicated workspace free of interruptions. - Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted. Required Qualifications - Active, unrestricted RN license in your state of residence with multistate/compact licensure privileges. Ability to obtain licensure in non-compact states as needed. - Minimum 3 years of clinical experience. - 5 years demonstrated to make thorough independent decisions using clinical judgement. - 5 Years proficient use of equipment experience including phone, computer, etc. and clinical documentation systems. - 1+ Year of Utilization Review Management and/or Medical Management experience. - Commitment to attend a mandatory 3-week training (Monday–Friday, 8:30am–5:00pm EST) with 100% participation. Preferred Qualifications - Experience with interpreting Plan Language, Policies, and Benefits to determine medical necessity. - MCG Milliman, CPB or other criteria guideline application experience is preferred. Education - Associate's degree in nursing (RN) required, BSN preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $29.10 - $62.32 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.