Job Closed

This listing is no longer active.

Openly logo
Openly

Featured in popular publications, like Insurance Journal and Coverager, Openly offers "innovative, comprehensive homeowners insurance, wrapped in modern convenience." Founded in 20

IT Operations Engineer II

OperationsOperationsFull TimeRemoteSeniorTeam 350Since 2017

Location

United States

Posted

65 days ago

Salary

$96K - $114K / year

Seniority

Senior

Job Description

IT Operations Engineer II

Openly

• Administer and manage our IT applications (e.g., Okta, Google Workspace, Slack, Zoom, Jira, Notion) to ensure secure configurations and efficient user access. • Design and implement integrations, workflows, and automations to streamline processes and improve efficiency. • Utilize Python, or no code solutions to automate repetitive tasks. • Utilize Terraform to administer Openly’s IT Infrastructure. • Collaborate with cross-functional teams to identify opportunities for automation and process improvement. • Configure Jira projects, custom fields, permissions, and workflows to align with evolving business requirements. • Maintain access controls, enforce security policies, and ensure data integrity within our technology stack. • Collaborate with IT leadership to define project requirements, scope, timelines, and success metrics. • Lead and coordinate IT projects, leveraging project management methodologies and tools. • Mentor junior IT team members, sharing best practices and fostering a culture of continuous learning. • Document and maintain clear, comprehensive guidelines and procedures of our environment. • Participate in IT support escalations, addressing complex end-user issues and providing advanced troubleshooting. • Proactively identify potential issues, implement monitoring solutions, and coordinate preventive actions. • Maintain effective communication with stakeholders regarding incident status, impact, and resolution progress. • Monitor application performance, troubleshoot issues, and implement enhancements to maintain high availability and optimal user experience.

Job Requirements

  • Education: A Bachelor's degree in Information Technology, Computer Science, or a related field, or relevant certifications.
  • Experience: 4-6 years of experience in IT Engineering, Systems Administration, DevOps, or a related role.
  • Advanced proficiency with Okta, Google Workspace, Jira, and other SaaS applications.
  • Proficient in Python or similar languages (e.g., Bash, Javascript).
  • Experience with Terraform or other infrastructure-as-code frameworks.
  • Experience with version control systems (Github, Git, etc.)
  • Experience with public cloud infrastructure (e.g. GCP, AWS)
  • Ability to build applications and tools that provide and/or use APIs.
  • Ability to troubleshoot complex technical issues across a variety of systems and platforms.

Benefits

  • Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it.
  • Competitive Salary & Equity
  • Comprehensive Medical, Dental, and Vision Plan Offerings
  • Life and disability coverage including voluntary options
  • Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
  • 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute.
  • Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
  • Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.
  • Be Well Program - Employees receive $50 per month to use towards your overall well-being
  • Paid Volunteer Service Hours
  • Referral Program and Reward

Related Categories

Related Job Pages

More Operations Jobs

Operations65 days ago
Full TimeRemoteTeam 201-500Since 2011H1B No Sponsor

• Assist in recovering purchases and monitoring the performance of e-commerce and financial services partners; • Monitor overall e-commerce performance using key metrics (KPIs); • Study trends, competitors and the market to identify the best business opportunities aligned with the company's strategy; • Support partners in understanding how Méliuz works; • Produce reports and insights on the area's processes; • Propose and implement improvements to these processes; • Track the team's main metrics; • Interact with a variety of e-commerce and financial services partners.

Brazil
Job Closed

As an Operations Generalist, you'll play a vital part in supporting all aspects of running a fast-paced, high-growth company. This role is perfect for someone who thrives on variety, and is eager to develop a broad skill set across multiple business functions. Your responsibilities will span areas including customer success, technology management (working with tools like Zapier and CRMs) and more. About WallStreetQuants WallStreetQuants is on a mission to democratize education and training in quant finance. We help candidates land jobs on Wall Street in the highly competitive field of quantitative research and trading (algo trading). We do this through our world leading online education platform with a curriculum proven to help students get the skills they need to pass the interviews and excel on the job.

United States
Full TimeRemoteTeam 10,001+Since 1931H1B Sponsor

• Support strategy development and operational execution across PL units • Contribute to the execution of integrated operating and financial plans • Analyze qualitative and quantitative data to inform leadership decisions • Develop communication materials for senior leadership and executive committees • Identify opportunities to improve organizational effectiveness

United States
$85K - $145.1K / year
Job Closed
HEALTHSTREAM INC logo

Intern, Sales Operations, Compliance & Specialty Content

HEALTHSTREAM INC

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Operations65 days ago
InternshipRemoteTeam 501-1,000

Job DetailsJob Location: USA Remote - Nashville, TN 37203Position Type: InternshipJob Category: Intern Position Overview The Sales Operations Intern will support HealthStream’s Compliance, Revenue Cycle, and OB + ED Sales teams by contributing to administrative and strategic initiatives that improve data accuracy, operational efficiency, and overall sales effectiveness. This role will involve maintaining and enhancing Salesforce CRM data, including updating contacts, validating account details such as FTE counts, and conducting research to support account strategy, market insights, and competitive intelligence. The intern will also assist with reporting, documentation, and other projects that help sales teams operate more effectively. This position provides valuable exposure to healthcare technology sales operations and is ideal for a detail-oriented, proactive individual interested in developing skills in data analysis, business operations, and cross-functional collaboration. Key Responsibilities CRM/SalesForce data clean-up: Updating outdated contacts as inactive Creating new/clean contacts (including strategic contacts found via LinkedIn, Zoom, etc) Correcting inaccurate FTE counts on account pages in the CRM Updating/adding missing FTE counts on non-acute accounts. Strategic projects such as gathering data and insights on accounts, competitive intelligence, and market research. Other administrative duties as time allows (creating documents, pulling reports, etc.) QualificationsQualifications Currently enrolled in a relevant degree program Requirements Microsoft office suite including excel, word, PPT Effective Communication: Ability to write professional emails, take meeting minutes, and speak confidently in team settings. Adaptability & Flexibility: Capacity to handle shifting priorities and thrive in a fast-paced environment. Initiative/Proactive Mindset: Self-starter behavior, seeking out work, and solving problems without constant supervision. Time Management & Organization: Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Coachability & Receptiveness: Willingness to accept constructive feedback and apply it to future tasks. Collaboration & Teamwork: Ability to work well with diverse team members and contribute to group projects. Critical Thinking & Problem-Solving: Identifying challenges and independently brainstorming solutions. Attention to Detail: Meticulousness in reviewing documents and performing tasks. Curiosity/Inquisitiveness: A strong desire to learn industry trends, company operations, and professional skills. More Details This role will be paid at 18 an Hr. Full time 35-40 hours The program will run for 10-12 weeks depending on availability

United States
$18 / hour
Job Closed