• Administer and manage our IT applications (e.g., Okta, Google Workspace, Slack, Zoom, Jira, Notion) to ensure secure configurations and efficient user access. • Design and implement integrations, workflows, and automations to streamline processes and improve efficiency. • Utilize Python, or no code solutions to automate repetitive tasks. • Utilize Terraform to administer Openly’s IT Infrastructure. • Collaborate with cross-functional teams to identify opportunities for automation and process improvement. • Configure Jira projects, custom fields, permissions, and workflows to align with evolving business requirements. • Maintain access controls, enforce security policies, and ensure data integrity within our technology stack. • Collaborate with IT leadership to define project requirements, scope, timelines, and success metrics. • Lead and coordinate IT projects, leveraging project management methodologies and tools. • Mentor junior IT team members, sharing best practices and fostering a culture of continuous learning. • Document and maintain clear, comprehensive guidelines and procedures of our environment. • Participate in IT support escalations, addressing complex end-user issues and providing advanced troubleshooting. • Proactively identify potential issues, implement monitoring solutions, and coordinate preventive actions. • Maintain effective communication with stakeholders regarding incident status, impact, and resolution progress. • Monitor application performance, troubleshoot issues, and implement enhancements to maintain high availability and optimal user experience.

• Assist in recovering purchases and monitoring the performance of e-commerce and financial services partners; • Monitor overall e-commerce performance using key metrics (KPIs); • Study trends, competitors and the market to identify the best business opportunities aligned with the company's strategy; • Support partners in understanding how Méliuz works; • Produce reports and insights on the area's processes; • Propose and implement improvements to these processes; • Track the team's main metrics; • Interact with a variety of e-commerce and financial services partners.

As an Operations Generalist, you'll play a vital part in supporting all aspects of running a fast-paced, high-growth company. This role is perfect for someone who thrives on variety, and is eager to develop a broad skill set across multiple business functions. Your responsibilities will span areas including customer success, technology management (working with tools like Zapier and CRMs) and more. About WallStreetQuants WallStreetQuants is on a mission to democratize education and training in quant finance. We help candidates land jobs on Wall Street in the highly competitive field of quantitative research and trading (algo trading). We do this through our world leading online education platform with a curriculum proven to help students get the skills they need to pass the interviews and excel on the job.

• Support strategy development and operational execution across PL units • Contribute to the execution of integrated operating and financial plans • Analyze qualitative and quantitative data to inform leadership decisions • Develop communication materials for senior leadership and executive committees • Identify opportunities to improve organizational effectiveness