With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders. Key Responsibilities: - 50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met - 20% Drives Engagement - Supports the building and developing of an effective and high performing team through training, coaching, and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires - 15% Drives Results - Maintains statistics for individual direct reports, analyzes department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership - 15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries Direct Manager/Direct Reports: - This position typically reports to Contact Center Manager - This position has 6+ Direct Reports Travel Requirements: - No travel required. Physical Requirements: - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. Preferred Qualifications: - Working knowledge of Microsoft Office Suite - Working knowledge of Tableau - Working knowledge of presentation software (e.g., Microsoft PowerPoint) - Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract) - 1+ year of previous leadership experience Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: - No additional education Minimum Years of Work Experience: - 1 Preferred Years of Work Experience: - No additional years of experience Minimum Leadership Experience: - None Preferred Leadership Experience: - None Certifications: - None Competencies: - Action Oriented - Collaborates - Drives Engagement - Communicates Effectively - Customer Focus - Drives Results For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $60,500 - $80,000

Job Description Summary Delivers basic technical, administrative, or operative Pharmacy tasks. Assists pharmacists in filling orders and preparing labels. Obtains new prescriptions and prescription refill information from customers. Tracks utilization/inventory and may provide standardized summaries and reports. Understands simple instructions and procedures. Performs Pharmacy Technician duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles. - Job Description As a PACE Pharmacy Technician, you will be assisting patients in receiving needed medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process orders and ensure timely shipment of medications. This role is very detail oriented, and you’ll spend the majority of your day working on our computer system. Here’s a little more on how you’ll make a difference: - Accurately enter prescriptions into our system. Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately enter patient prescriptions. - You’ll ensure that the medication prescription is accurately entered so it can be evaluated under insurance coverage and dispensed correctly. - Interact directly with healthcare providers. You’ll research issues on with pharmacist and doctors’ office and provide guidance to our patients about medication coverage. - Juggle multiple tasks without sacrificing attention to detail. You will be busy handling multiple requests at any given time as well as documenting information in our computer system. What you need to do the job: - High School Diploma, or GED required. - Minimum of six months related experience. - Valid Pharmacy Technician license/certification/registration as required by state laws. - Pharmacy Technician Certification preferred. - Microsoft Office proficiency and data entry skills - RxHome experience a plus - Basic math skills (addition/subtraction/multiplication) - Strong attention to detail, accuracy and quality - Excellent verbal and written communication skills Why Join Us? Health coverage effective day 1 (including medical, dental, vision) Holiday, PTO and OT pay 401K with company match Tuition reimbursement Fun, friendly and unique culture – bring your whole self to work every day! Growth and advancement potential Work Schedule: recruiting for the following Monday through Friday shifts: - 7 AM to 4 PM CT - 8 AM to 5 PM CT - 9 AM to 6 PM CT - 10 AM to 7 PM CT If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS-Optum, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. CPS Solutions-OptumRx is seeking a highly motivated pharmacy liaison (full time, non-exempt) who wants to elevate their practice and be a part of an integrated care team. You will be a part of CPS’ Advance Team – our frontline responsible for helping implement customers’ specialty pharmacy programs. The Advance Team is expected to prepare new customers for a successful program launch and enable those customers to deliver outstanding clinical and operational results within a short period of time. This Team will help recruit and train the permanent staff for each customer program, ensure a smooth customer onboarding experience, and engage with hospital leadership and staff on behalf of CPS-Optum. This position works at least 40 hours per week, primarily Monday through Friday, and requires travel away from home location for varying lengths of time up to 75%25. Candidates must possess a valid driver’s license and meet the requirements of a motor vehicle record (MVR) check. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Educating customer’s leadership and clinic staff on the CPS-Optum model, to gain their support - Re-designing workflows to help the customer deliver the CPS-Optum experience to patients - Initializing work in CPS-Optum launch clinics and ensuring that the patient/CPS engagement is appropriate and consistent with customer preferences. This includes: - Ensuring that every patient who can benefit from specialty pharmacy services is identified and met in clinic upon arrival - Explaining the benefits of the customer’s specialty pharmacy, without impeding patient choice of pharmacy, and achieving patient participation - Successfully enrolling patients into the program - Performing all benefits investigation, prior authorization, and financial assistance work needed to ensure patients have access to the medication they need - Overseeing services provided to enrolled patients – ensuring that everything from order entry to final verification is completed quickly, accurately, and in accordance with patient’s needs - Providing direct support to enrolled patients to ensure that they are supported throughout their therapy regimen and achieve their intended outcome - Appropriately triaging any clinical questions to an appropriate clinician (pharmacist, nurse, or provider) - Assisting the site General Manager with recruitment and training of permanent on-site liaisons - Training client staff liaisons to ensure the CPS-Optum model is followed consistently and each liaison is trained in the same way - Demonstrated ability to work effectively in fast-paced, evolving environments with minimal pre-defined processes, while contributing to the development of future operational standards - Demonstrated ability to adapt to customer-specific preferences and workflows while maintaining compliance with CPS-Optum standards You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High school diploma or equivalent - Pharmacy Technician license, active and in good standing (in home state) - Valid driver’s license Preferred Qualifications: - Certification through the PTCB, active and in good standing – or willing to become certified/licensed - Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) - Specialty pharmacy experience (preferably in a hospital setting) - Proficiency in standard workplace software (e.g., MS Office), EMR systems (e.g., EPIC, Cerner, or Meditech), and dispensing systems (e.g., QS1, RX30, or Computer Rx) - Knowledge of benefits investigation, prior authorization support, and patient financial assistance work Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

This is a remote position. We’re building the AI-native recruitment engine for modern teams. Parikshak.ai automates everything from sourcing to structured evaluation, so startups and fast-growing companies can move from job post to hire — faster, smarter, and bias-free. We believe hiring is a product — and great products deserve great systems. Now we’re hiring someone to help us do this internally — by making sure the right talent enters our pipeline, and the right systems guide them through What you’ll own This is a hands-on talent acquisition role. You’ll run the engine behind every hire we make. - Own end-to-end sourcing — identify, engage, and nurture high-fit talent across platforms (LinkedIn, job boards, referrals, communities) - Draft compelling JDs and role briefs with input from hiring managers and founders - Manage the hiring pipeline: scheduling, follow-ups, status tracking, and feedback loops - Maintain candidate records and analytics across ATS, Notion, and internal trackers - Support campus hiring, internship programs, and bulk outreach campaigns - Run experiments on what improves outreach response, funnel quality, and conversion - Keep the candidate experience sharp — timely, clear, and human at every stage - Collaborate with product and ops teams to hire across functions Requirements Who we’re looking for - 0–1 years of experience in talent acquisition or sourcing, preferably in startups - Strong communication — crisp outreach, clean follow-ups, and sharp coordination - Familiarity with sourcing tools (LinkedIn Recruiter, Naukri, Internshala, etc.) - Comfortable managing high-volume pipelines while staying detail-oriented - Self-starter mindset — you won’t be micromanaged Benefits Why this role, why now - We’re scaling fast — you’ll help shape not just who we hire, but how we hire - You’ll work closely with founders and hiring leads on high-priority mandates - We care deeply about building structured, bias-aware, and fast hiring systems — you’ll be at the heart of that - You’ll help a hiring-tech company build its own hiring muscle