Fonemed

Nurse Practitioner – Virtual Care Work from home as a Nurse Practitioner with flexible scheduling models available Fonemed is expanding its services and is looking for passionate and dedicated Nurse Practitioners to add to its exceptional and growing team in a work from home telehealth position. At Fonemed, you will have the opportunity to work with a team of over 50 Nurse Practitioners and to create a schedule that works for you. You will assess patients using telephone and video technology. Through virtual care, we meet and provide care for individuals where they are. If you share the company’s passion to defy the conventional boundaries of time and distance to get the right care to the right patient when and where it is needed the most, apply today! Position Overview The Nurse Practitioner is responsible to provide appropriate assessment and care to patients in a virtual clinic environment. The successful applicant works independently in diagnosing conditions, prescribing medications, performing, or ordering diagnostic tests and treatments, evaluating treatments, and providing follow-up care within the continuum of care. The Nurse Practitioner provides comprehensive and holistic nursing care to clients including health promotion, injury and illness treatment and prevention. As an advanced practitioner, the Nurse Practitioner functions in the roles of practitioner, educator, and leader. As governed by provincial regulations, he/she practices independently, collaborating with other healthcare professionals including primary care physicians for issues outside the Nurse Practitioner scope of practice. Essential Duties: - Assessing client presentation, evaluating urgency of care needed, selecting appropriate level of care, facilitating referrals to other providers where appropriate, and determining follow up required - Independently and collaboratively assesses, diagnoses, and prescribes in accordance with professional standards, legislation, policies, and clinical practice guidelines - Coordinates treatment plans and follow up based on appropriate assessments, client and family response and outcomes, collaborating with other healthcare professionals if needed - Communicates findings and diagnosis to client and/or inter-professional team. Discusses prognosis, treatment options and outcomes with client and/or other team members within the circle of care and documents within the client's permanent health record - Advocates for clients, assessing their needs and if applicable, referring to appropriate care providers, professionals, or other services in the interest of the continuum of care - Follow best practice guidelines Qualifications: - Graduation from a Nurse Practitioner program - Current or willingness to obtain licensure as a Nurse Practitioner with the College of Registered Nurses of Newfoundland and Labrador - Graduation from an approved School of Nursing - Preferred 1 year of recent experience as a practicing Nurse Practitioner preferred. Previous clinical experience will be considered - Experience working in emergency or urgent care considered an asset - Demonstrated knowledge of home and community health services - Family All Ages (FAA) is required - Experience practicing in a rural setting considered an asset - Exceptional clinical assessment and decision-making abilities - Demonstrated leadership qualities and problem-solving skills - Strong oral and written communication skills - Demonstrated ability to work well independently and in a collaborative team environment - Must have very strong computer and technology skills to be able to deliver virtual care through the use of technology - Experience and aptitude with e-consult is an asset - A commitment to professional development - A passion for telehealth and an advocate for the benefits and opportunities that telehealth offers to patients and clients - A satisfactory background screening result - You must have your own computer system with 2 monitors, USB headset, webcam, and high-speed internet connection to connect through VPN We are flexible in offering either full time or part time and offer a competitive compensation package. Why Work With Us With over 20 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to work from home for a company that values you, apply today! Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.

Nurse Practitioner – Virtual Care Work from home as a Nurse Practitioner with flexible scheduling models available Fonemed is expanding its services and is looking for passionate and dedicated Nurse Practitioners to add to its exceptional and growing team in a work from home telehealth position. At Fonemed, you will have the opportunity to work with a team of over 50 Nurse Practitioners and to create a schedule that works for you. You will assess patients using telephone and video technology. Through virtual care, we meet and provide care for individuals where they are. If you share the company’s passion to defy the conventional boundaries of time and distance to get the right care to the right patient when and where it is needed the most, apply today! Position Overview The Nurse Practitioner is responsible to provide appropriate assessment and care to patients in a virtual clinic environment. The successful applicant works independently in diagnosing conditions, prescribing medications, performing, or ordering diagnostic tests and treatments, evaluating treatments, and providing follow-up care within the continuum of care. The Nurse Practitioner provides comprehensive and holistic nursing care to clients including health promotion, injury and illness treatment and prevention. As an advanced practitioner, the Nurse Practitioner functions in the roles of practitioner, educator, and leader. As governed by provincial regulations, he/she practices independently, collaborating with other healthcare professionals including primary care physicians for issues outside the Nurse Practitioner scope of practice. Essential Duties: - Assessing client presentation, evaluating urgency of care needed, selecting appropriate level of care, facilitating referrals to other providers where appropriate, and determining follow up required - Independently and collaboratively assesses, diagnoses, and prescribes in accordance with professional standards, legislation, policies, and clinical practice guidelines - Coordinates treatment plans and follow up based on appropriate assessments, client and family response and outcomes, collaborating with other healthcare professionals if needed - Communicates findings and diagnosis to client and/or inter-professional team. Discusses prognosis, treatment options and outcomes with client and/or other team members within the circle of care and documents within the client's permanent health record - Advocates for clients, assessing their needs and if applicable, referring to appropriate care providers, professionals, or other services in the interest of the continuum of care - Follow best practice guidelines Qualifications: - Graduation from a Nurse Practitioner program - Current or willingness to obtain licensure as a Nurse Practitioner with the College of Registered Nurses of Newfoundland and Labrador - Graduation from an approved School of Nursing - Preferred 1 year of recent experience as a practicing Nurse Practitioner preferred. Previous clinical experience will be considered - Experience working in emergency or urgent care considered an asset - Demonstrated knowledge of home and community health services - Family All Ages (FAA) is required - Experience practicing in a rural setting considered an asset - Exceptional clinical assessment and decision-making abilities - Demonstrated leadership qualities and problem-solving skills - Strong oral and written communication skills - Demonstrated ability to work well independently and in a collaborative team environment - Must have very strong computer and technology skills to be able to deliver virtual care through the use of technology - Experience and aptitude with e-consult is an asset - A commitment to professional development - A passion for telehealth and an advocate for the benefits and opportunities that telehealth offers to patients and clients - A satisfactory background screening result - You must have your own computer system with 2 monitors, USB headset, webcam, and high-speed internet connection to connect through VPN We are flexible in offering either full time or part time and offer a competitive compensation package. Why Work With Us With over 20 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to work from home for a company that values you, apply today! Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.

Nurse Practitioner – Virtual Care Work from home as a Nurse Practitioner with flexible scheduling models available Fonemed is expanding its services and is looking for passionate and dedicated Nurse Practitioners to add to its exceptional and growing team in a work from home telehealth position. At Fonemed, you will have the opportunity to work with a team of over 50 Nurse Practitioners and to create a schedule that works for you. You will assess patients using telephone and video technology. Through virtual care, we meet and provide care for individuals where they are. If you share the company’s passion to defy the conventional boundaries of time and distance to get the right care to the right patient when and where it is needed the most, apply today! Position Overview The Nurse Practitioner is responsible to provide appropriate assessment and care to patients in a virtual clinic environment. The successful applicant works independently in diagnosing conditions, prescribing medications, performing, or ordering diagnostic tests and treatments, evaluating treatments, and providing follow-up care within the continuum of care. The Nurse Practitioner provides comprehensive and holistic nursing care to clients including health promotion, injury and illness treatment and prevention. As an advanced practitioner, the Nurse Practitioner functions in the roles of practitioner, educator, and leader. As governed by provincial regulations, he/she practices independently, collaborating with other healthcare professionals including primary care physicians for issues outside the Nurse Practitioner scope of practice. Essential Duties: - Assessing client presentation, evaluating urgency of care needed, selecting appropriate level of care, facilitating referrals to other providers where appropriate, and determining follow up required - Independently and collaboratively assesses, diagnoses, and prescribes in accordance with professional standards, legislation, policies, and clinical practice guidelines - Coordinates treatment plans and follow up based on appropriate assessments, client and family response and outcomes, collaborating with other healthcare professionals if needed - Communicates findings and diagnosis to client and/or inter-professional team. Discusses prognosis, treatment options and outcomes with client and/or other team members within the circle of care and documents within the client's permanent health record - Advocates for clients, assessing their needs and if applicable, referring to appropriate care providers, professionals, or other services in the interest of the continuum of care - Follow best practice guidelines Qualifications: - Graduation from a Nurse Practitioner program - Current or willingness to obtain licensure as a Nurse Practitioner with the College of Registered Nurses of Newfoundland and Labrador - Graduation from an approved School of Nursing - Preferred 1 year of recent experience as a practicing Nurse Practitioner preferred. Previous clinical experience will be considered - Experience working in emergency or urgent care considered an asset - Demonstrated knowledge of home and community health services - Family All Ages (FAA) is required - Experience practicing in a rural setting considered an asset - Exceptional clinical assessment and decision-making abilities - Demonstrated leadership qualities and problem-solving skills - Strong oral and written communication skills - Demonstrated ability to work well independently and in a collaborative team environment - Must have very strong computer and technology skills to be able to deliver virtual care through the use of technology - Experience and aptitude with e-consult is an asset - A commitment to professional development - A passion for telehealth and an advocate for the benefits and opportunities that telehealth offers to patients and clients - A satisfactory background screening result - You must have your own computer system with 2 monitors, USB headset, webcam, and high-speed internet connection to connect through VPN We are flexible in offering either full time or part time and offer a competitive compensation package. Why Work With Us With over 20 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to work from home for a company that values you, apply today! Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.

Client Registration Assistant (Healthcare Navigator) Work from Home - Anywhere in Newfoundland and Labrador Full time Opportunities This role would work off of a shift work schedule that could include mornings, days, evenings, overnights, weekends, split shifts and holidays Fonemed is a dynamic and innovative Virtual Healthcare company committed to delivering exceptional services to our clients. We are currently seeking motivated and detail-oriented Virtual Client Registration Assistants to join our team. This is a fantastic opportunity for individuals who thrive in a remote work environment and possess excellent organizational and communication skills. This position will service FONEMED’s U.S. and Canadian operations including Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line. Calls received can vary greatly in subject matter and complexity. Our Client Registration Assistants must be attentive and engaged listeners who are comfortable registering patients with concerns related to all health care matters and who have a strong customer service mindset and desire to help others. Position Overview Through virtual care, we meet and provide care for individuals where they are. Fonemed provides 24/7 nurse advice and telehealth services to callers throughout Canada and the U.S. who need assistance in assessing their health symptoms, as well as advice regarding appropriate follow up care. Our Client Registration Assistant’s are the first point of contact for patients of our clients who are calling in with health-related concerns. Obtaining key demographics from patients, opening patient’s charts in our system, and registering the patients to be seen virtually. This position plays a large role in ensuring patients of our clients receive appropriate care in a timely manner, as well as creating an overall positive patient experience for our callers. Role Requirements - Must be comfortable as the first point of contact for all medicals calls, including mental health and crisis intervention calls - Follow the established protocols and procedures when speaking with patients and documenting calls appropriately - Obtain key demographic and health related information and register this information accurately into our software programs for follow up by our clinicians - Direct callers to our Registered Nurses, Nurse Practitioners, and/or other Clinicians in an appropriate manner - Take notice of injury reports from patients using our process, procedures, and software - Book and confirm patient appointments with Nurse Practitioners and physician practices - Perform minor technical trouble shooting of the patient portals (Example: password resets or patient registration assistance) - Monitor biometric alerts from patients within our software system and call patients to determine if they need follow-up from one our clinicians - Conduct follow up customer service feedback surveys. Scheduling and Availability Requirements Full time in a 0.8 FTE (32 hours per week) would include a schedule that can include mornings, days, evenings, overnights, weekends and holidays and a weekend rotation of 2 weekends on/1 weekend off. Fully open availability is required at this time as we will not be able to work around other schedules. Education and Qualifications - Minimum education level of a High School Diploma - Office administration or medical office administration certificate or diploma is considered an asset - Previous experience in customer service and/or a call center environment preferred - Excellent communication skills - Previous experience working professionally with computers and software programs - Professional, respectful, and friendly approach - Empathetic, patient, and compassionate - Calm demeanor and ability to stay calm in stressful situations - Ability to talk to patients in a wide variety of medical situations including those experiencing a mental health crisis - Ability to work in a very fast paced and busy environment - Ability to handle upset patients at times and de-escalate upset patients - Must be able to provide a clear criminal background check What We Offer - $18.20/hour starting rate of pay with annual increases - Additional $2.00/hour for night shifts, $1.00/hour for weekend shifts and $3.00/hour for weekend night shifts if applicable - Work from home - Paid training - Performance incentives - Supportive team environment - No cold calling or sales required (calls are 95% inbound. Some outbound customer service surveys and patient follow up) - Opportunities to advance into a shift lead position, team lead position, or other positions within a growing company SYSTEM REQUIREMENTS You will be responsible to supply your own computer equipment including: - A private home office space – somewhere with a door away from all other household members that will give you complete privacy while working - Computer (Desktop or Laptop) – Please note that PC is the preferred operating system, Chromebooks are not acceptable at this time - Second Monitor - Keyboard and Mouse - USB Headset – Please note that Wireless/Bluetooth headsets are not acceptable - High-speed Internet - Webcam (Not used for patient interactions but for Team meetings and such) Why Work with Us With over 20 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package. If you are looking for an opportunity to work from home for company that values you, apply today! FONEMED is an equal opportunity employer and is committed to diversity and inclusion in our workplace. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted.

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded. Role Responsibilities - Provide telephone triage and advice to callers to assist them in making timely medical decisions - Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients - Promptly complete confidential medical records as per company documentation standards - Provide clear and concise information and direction during patient encounters Expectations of Nurse - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended) - Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet) - Participation (via telephone or video) in staff meetings - Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements Scheduling and Licensure - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts - Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week - Work every other weekend, option to work additional weekends also available - Must possess a compact nursing license and a California license would be an asset Qualifications and Experience - Completion of a recognized Nursing program - Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU - An active license in CA is required, along with active compact license in your home state. - Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request - Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset - Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset - Strong communication skills - Strong clinical assessment skills - Strong computer skills within a Windows environment and keyboarding ability - Bilingual English/Spanish will be considered an asset Why Work With US: With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded. Role Responsibilities - Provide telephone triage and advice to callers to assist them in making timely medical decisions - Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients - Promptly complete confidential medical records as per company documentation standards - Provide clear and concise information and direction during patient encounters Expectations of Nurse - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended) - Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet) - Participation (via telephone or video) in staff meetings - Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements Scheduling and Licensure - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts - Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week - Work every other weekend, option to work additional weekends also available - Must possess a compact nursing license and a California license would be an asset Qualifications and Experience - Completion of a recognized Nursing program - Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU - An active license in CA is required, along with active compact license in your home state. - Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request - Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset - Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset - Strong communication skills - Strong clinical assessment skills - Strong computer skills within a Windows environment and keyboarding ability - Bilingual English/Spanish will be considered an asset Why Work With US: With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded. Role Responsibilities - Provide telephone triage and advice to callers to assist them in making timely medical decisions - Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients - Promptly complete confidential medical records as per company documentation standards - Provide clear and concise information and direction during patient encounters Expectations of Nurse - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended) - Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet) - Participation (via telephone or video) in staff meetings - Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements Scheduling and Licensure - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts - Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week - Work every other weekend, option to work additional weekends also available - Must possess a compact nursing license and a California license would be an asset Qualifications and Experience - Completion of a recognized Nursing program - Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU - An active license in CA is required, along with active compact license in your home state. - Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request - Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset - Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset - Strong communication skills - Strong clinical assessment skills - Strong computer skills within a Windows environment and keyboarding ability - Bilingual English/Spanish will be considered an asset Why Work With US: With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded. Role Responsibilities - Provide telephone triage and advice to callers to assist them in making timely medical decisions - Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients - Promptly complete confidential medical records as per company documentation standards - Provide clear and concise information and direction during patient encounters Expectations of Nurse - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended) - Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet) - Participation (via telephone or video) in staff meetings - Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements Scheduling and Licensure - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts - Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week - Work every other weekend, option to work additional weekends also available - Must possess a compact nursing license and a California license would be an asset Qualifications and Experience - Completion of a recognized Nursing program - Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU - An active license in CA is required, along with active compact license in your home state. - Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request - Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset - Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset - Strong communication skills - Strong clinical assessment skills - Strong computer skills within a Windows environment and keyboarding ability - Bilingual English/Spanish will be considered an asset Why Work With US: With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded. Role Responsibilities - Provide telephone triage and advice to callers to assist them in making timely medical decisions - Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients - Promptly complete confidential medical records as per company documentation standards - Provide clear and concise information and direction during patient encounters Expectations of Nurse - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended) - Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet) - Participation (via telephone or video) in staff meetings - Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements Scheduling and Licensure - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts - Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week - Work every other weekend, option to work additional weekends also available - Must possess a compact nursing license and a California license would be an asset Qualifications and Experience - Completion of a recognized Nursing program - Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU - An active license in CA is required, along with active compact license in your home state. - Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request - Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset - Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset - Strong communication skills - Strong clinical assessment skills - Strong computer skills within a Windows environment and keyboarding ability - Bilingual English/Spanish will be considered an asset Why Work With US: With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com

Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded. Role Responsibilities - Provide telephone triage and advice to callers to assist them in making timely medical decisions - Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients - Promptly complete confidential medical records as per company documentation standards - Provide clear and concise information and direction during patient encounters Expectations of Nurse - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended) - Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet) - Participation (via telephone or video) in staff meetings - Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements Scheduling and Licensure - Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion - Part time work may be considered with open availability - Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts - Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week - Work every other weekend, option to work additional weekends also available - Must possess a compact nursing license and a California license would be an asset Qualifications and Experience - Completion of a recognized Nursing program - Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU - An active license in CA is required, along with active compact license in your home state. - Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request - Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset - Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset - Strong communication skills - Strong clinical assessment skills - Strong computer skills within a Windows environment and keyboarding ability - Bilingual English/Spanish will be considered an asset Why Work With US: With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com