• Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape • Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals • Collaborate with Executive, Product, Sales, and other senior-level decision-makers • Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes • Expertise in handling technical data questions from clients and prospects • Help champion an environment for ongoing strategic customer success • Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives • Actively assist other Sales teams in pre/post-sales engineering responsibilities • Perform high level Discovery with your clients • Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams

• Lead, develop, and retain a team of Sales/Solutions Engineers supporting enterprise sales cycles end-to-end. • Be the technical leader in strategic deals: run technical discovery, deliver executive-ready demos/whiteboards, and drive POV plans and success criteria. • Recruit, onboard, and ramp new SEs; establish consistent coaching, feedback, and performance expectations. • Build repeatable SE “win programs”: demo storylines, POV templates, mutual evaluation plans, competitive talk tracks, and security-review packages (questionnaires, architecture narratives, controls mapping). • Drive operational excellence with the Sales org: deal inspection, clean technical close plans, and strong opportunity hygiene in Salesforce. • Serve as the voice of the field to Product/Engineering: synthesize patterns from prospects/customers, influence roadmap, and ensure tight closure of feedback loops. • Stay current on identity security and adjacent trends to help position our “modern IGA” approach effectively in customer conversations. • Travel to customers and internal touchpoints as needed (typically ~25–50%).

• Serve as point of contact for defining solutions for projects across diverse industries. • Work closely with stakeholders across the organization to understand business processes and design ERP solutions that align with organizational goals. • Develop and implement ERP Solutions that align with business needs and goals. • Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice. • Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application. • Coordinate with the Product and Development teams to ensure accurate implementation of ERP Solutions. • Troubleshoot gaps that arise during normal flow of business to identify root cause and develop short- and long-term action plans to complete the business workflow. • Contribute knowledge to documentation for internal and external development initiatives. • Provide internal technical training and support to enable team members to complete assigned tasks. • Prepare technical design documents and specifications for development. • Prepare configuration documents and specifications for implementation specialist. • Stay updated on the latest ERP trends, technologies and best practices.

• Lead hands-on Kubernetes migration projects, ensuring seamless transitions of workloads to Kubernetes environments. • Analyze customers’ existing infrastructure and applications to design robust migration strategies. • Implement Kubernetes architectures, taking ownership of the technical execution throughout the migration lifecycle. • Troubleshoot and resolve complex migration challenges, ensuring minimal downtime and optimal performance. • Deep expertise in Kubernetes, container orchestration, and the cloud-native ecosystem. • Software engineering experience 7 years+. • Design, plan, and review Kubernetes migration and modernization strategies tailored to specific use cases. • Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences. • Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations. • Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions. • Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges. • Act as a trusted advisor, helping customers navigate technical complexities and adopt Kubernetes best practices. • Collaborate with engineering and support teams to resolve technical escalations during migrations. • Advocate for customer feedback to inform the development of new Kubernetes-related features and platform enhancements.