OnTrac is hiring a Facilities Project Manager (Western Region)! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.  Location: REMOTE (MUST be located in the Western US) Pay: $67,200 to $100,800 / year depending on experience and qualifications Schedule: Monday through Friday from 8:00am to 5:00pm (Hours subject to change depending on business needs) Employment Logistics: The Project Manager leads the planning, estimating, budgeting, coordination, and execution of facility, equipment, and automation-related projects. This role partners with operations, maintenance, vendors, and contractors to deliver projects safely, on schedule, and within budget. The Project Manager supports new installations, upgrades, repairs, and site improvements involving conveyors, sortation systems, and other facility assets. Unpacking the Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work. Health & Protection • Medical, Dental, and Vision insurance; HSA and FSA options • Life and Disability coverage (basic and voluntary) • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance Financial & Future • Competitive benefits and 401(k) with company match • Referral Bonus Program - up to $500 per referral! Time Away & Leave • Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave • Paid Holidays Work & Life Support • Employee Assistance Program • Safe and clean work environment The Must-Haves: • Bachelor’s degree in Engineering, Construction Management, Project Management, or related field; or equivalent combination of education and experience. • At least 3 years of project management experience in industrial, logistics, manufacturing, warehouse automation, or related environments. • Experience with AutoCAD, MS Project, or similar design and scheduling software. • Experience with project budgeting, cost tracking, and estimating. • Experience coordinating vendors, contractors, and project schedules. • Working knowledge of blueprints, layouts, and technical drawings. • Strong Microsoft Office skills. • PMP certification preferred. • Experience with conveyor systems, automated material handling, or sortation equipment preferred. Your Mission in Motion: • Lead safe project execution: Maintain and contribute to a safe work environment by following policies and procedures outlined in the Company Safety Program. • Define scope and build the plan: Establish scope, milestones, schedule, budget, and resource needs; prepare estimates, review proposals, and support vendor selection. • Coordinate delivery with minimal disruption: Align internal stakeholders, contractors, and suppliers to execute installations, upgrades, and repairs while minimizing operational impact. • Manage technical reviews and schedules: Review drawings, layouts, and technical documents using AutoCAD (or similar), and manage project timelines in MS Project (or equivalent). • Control costs, change, and risk, keep leadership informed: Track costs, change orders, risks, and budget performance; provide regular updates on status, timeline, and financials. • Drive commissioning through closeout and documentation: Support commissioning / startup, turnover, and closeout; ensure permits, as-builts, documentation, and turnover packages are complete and accurate; assist with capital planning and prioritization of site improvements as needed. Paving your way to your success: • You prioritize safety and apply strong awareness of occupational hazards and precautions in every phase of project execution. • You manage multiple projects and shifting priorities in a fast-paced environment while maintaining schedule and budget discipline. • You bring strong budgeting, forecasting, and estimating skills, staying on top of cost tracking, change orders, and financial performance. • You communicate clearly and manage vendors effectively, keeping stakeholders aligned on status, risks, and next steps. • You solve problems quickly and make sound decisions, working independently while also collaborating smoothly with teams across operating and non-operating hours. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

• be the operational backbone of Conga's marketing organization • manage end-to-end project timelines • ensure all incoming requests are captured, triaged, and properly prioritized • manage relationships with external agencies and vendors

• Lead the planning, governance, and delivery of technology and transformation projects within the Audit service line. • Work closely with senior stakeholders, including Audit leadership, operations teams, IT, and external vendors, to define project scope, objectives, and success criteria. • Develop and manage project plans, timelines, budgets, and resource allocation. • Coordinate cross-hub and cross-functional teams to ensure project milestones are delivered on time and to the required quality standards. • Manage third-party vendors and technology partners to ensure effective delivery and integration of solutions. • Identify and mitigate project risks, issues, and dependencies. • Ensure clear communication and reporting of project progress to key stakeholders and governance forums. • Support change management activities to ensure smooth transitions and to drive adoption of new tools and processes across the Audit practice. • Facilitate user testing, training, and implementation activities as part of project rollouts. • Ensure successful transition of delivered solutions into business-as-usual operations, including documentation, knowledge transfer, and operational readiness. • Build and maintain strong relationships with stakeholders, including senior management, project teams, and external partners. • Monitor post implementation KPIs and escalating potential deviation from the project objectives.

About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees. We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company. Our Core Values: - Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect - Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement - Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate - Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal Our Mission: To create conditions within which people can thrive! We are looking for an IT Project Manager who will be responsible for the following: Roles and Responsibilities: Delivery & execution - Lead implementations of Conversational AI and CX projects (e.g., chat/voice bots, agent - assist/knowledge assist, CCaaS, CRM, analytics) from discovery through go-live and hypercare. - Manage multiple client implementation projects in parallel across phases (discovery, design, build, test, go-live, hypercare). - Conduct client kickoff and align on scope, assumptions, milestones, resourcing, and “definition of done.” - Perform discovery and gather business, operational, and technical requirements (use cases, call drivers, intents, escalation rules, agent workflows, reporting needs). - Create and maintain the integrated project plan, including workstreams, milestones, resourcing, and critical path; incorporate each workstream’s tasks into the master plan. - Coordinate conversation design and build activities with clear acceptance criteria (intents, flows, prompts, error handling, escalation paths). - Drive go-live readiness with formal checklists (security approvals, access, monitoring, runbooks, rollback plan, cutover steps, training readiness). - Track progress with measurable delivery metrics and proactively manage scope, trade-offs, and sequencing to hit milestones. - Understand and map the end-to-end CX tech stack and dependencies (CCaaS, telephony/SIP, CRM, BI,Conversational AI, knowledge bases, IAM/security). Operational excellence & Cross-functional collaboration - Act as the liaison between Client stakeholders and internal teams (Engineering, Product, QA, Training, Client Success, Ops, Security/Compliance). - Coordinate access management and environment readiness (Dev/QA/UAT/Prod), including release calendars, versioning, and deployment windows. - Ensure observability is in place for production: logging, dashboards, alerts, transcript capture, SOPs, and incident response workflows. - Facilitate product training enablement in collaboration with Operations/Training; ensure materials reflect the final experience and edge cases. - Lead hypercare (~30–60 days post go-live) including triage process, defect prioritization, hotfix coordination, and stabilization KPIs. - Support distributed/remote delivery: plan around time zones (India/Philippines/US), enforce async documentation norms, and keep a single source of truth (Jira/Confluence/Drive) for decisions, status,and RAID.