Conga

• Serve as a senior technical leader responsible for designing, building, and evolving the infrastructure, automation, and cloud platform capabilities that power Conga’s revenue lifecycle management solutions • Partner closely with Engineering, Product, Security, and Operations teams to establish scalable DevOps practices, accelerate software delivery, and improve platform reliability across our global SaaS ecosystem • Influence architectural decisions, drive modernization initiatives, and champion best practices that improve developer productivity, system scalability, and operational excellence • Help shape the future of our engineering platform by designing highly available cloud infrastructure, advancing automation capabilities, and enabling best-in-class development experiences. • Design, implement, and optimize enterprise-scale CI/CD pipelines that accelerate software delivery • Establish automation strategies that improve deployment consistency, quality, and release velocity • Architect, build, and maintain highly available cloud environments across AWS and Microsoft Azure. • Develop Infrastructure-as-Code solutions using technologies such as Terraform and CloudFormation • Champion Site Reliability Engineering (SRE) principles and reliability-focused engineering practices.

• Design, implement, and maintain scalable CI/CD pipelines that automate software build, testing, deployment, and release processes. • Drive continuous improvement initiatives that increase deployment efficiency, reliability, and developer productivity. • Partner with engineering teams to establish DevOps best practices across the software development lifecycle. • Champion automation-first approaches that reduce manual effort and improve operational consistency. • Design and support highly available, secure, and scalable cloud infrastructure across AWS and Microsoft Azure environments. • Develop and maintain Infrastructure-as-Code (IaC) solutions using tools such as Terraform and CloudFormation. • Optimize platform performance, cost efficiency, and operational resilience across production and non-production environments. • Partner with engineering teams to build and maintain cloud-native architectures that support growth and scale. • Design, deploy, and manage containerized workloads utilizing Docker and Kubernetes. • Establish deployment standards and operational best practices for Kubernetes-based environments. • Support container orchestration, monitoring, scaling, and lifecycle management initiatives. • Drive platform modernization efforts through the adoption of cloud-native technologies. • Implement and maintain infrastructure and application security best practices, including encryption, access controls, network security, and vulnerability management. • Design solutions that support fault tolerance, disaster recovery, and business continuity objectives. • Collaborate with teams to improve observability, monitoring, alerting, and incident response capabilities. • Proactively identify risks and implement solutions that improve system reliability and uptime. • Collaborate with software engineers, architects, and product teams to support scalable application development and deployment strategies. • Provide technical guidance on infrastructure architecture, cloud adoption, and operational best practices. • Participate in architectural reviews and contribute to long-term platform strategy discussions. • Foster a culture of continuous learning, innovation, and engineering excellence.

Role Description As the Vice President of Data Architecture at Conga, you will define and lead the enterprise data strategy that underpins a unified, governed, and scalable data ecosystem across all Conga platforms. This spans the Salesforce-native product portfolio, the Advantage platform (cloud-native SaaS), and the integrated PROS pricing platform. Operating as a key member of the technology leadership team, you will partner closely with the VP of Platform Engineering and other senior leaders to establish how data is architected, governed, and leveraged across the organization. You will drive the long-term vision for how data is modeled, integrated, and consumed to power product experiences, analytics, and AI innovation at scale. This is not an execution-only role—this is end-to-end ownership of Conga’s enterprise data architecture strategy, ensuring the business has a consistent, reliable, and future-ready data foundation. What you’ll lead… - Enterprise Data Strategy & Architecture - Define and own the enterprise data architecture vision, roadmap, and governance model across all platforms. - Establish canonical data models and a single source of truth strategy across product surfaces. - Drive architectural standards for how data is modeled, stored, integrated, and exposed. - Lead decisions on data platform strategy (warehouse, lakehouse, hybrid) aligned with long-term business needs. - Data Integration & Platform Modernization - Define scalable patterns for data ingestion, transformation, and synchronization across Salesforce, microservices, APIs, and third-party systems. - Establish enterprise-wide strategies for event-driven and batch data integration, including latency and performance standards. - Lead efforts to modernize legacy data architectures and reduce technical debt across the ecosystem. - Data Consumption & Product Enablement - Partner with Engineering and Product to design a unified, UI-facing data layer supporting product experiences and external integrations. - Define standards for APIs (REST/GraphQL), data contracts, and abstraction layers that enable decoupled, scalable development. - Drive strategies for performance optimization, including caching, pre-aggregation, and materialization. - Governance, Trust & Compliance - Establish and enforce enterprise data governance frameworks aligned to SOC 2 and regulatory requirements. - Define standards for data quality, lineage, auditability, access controls, retention, and deletion. - Ensure consistent data stewardship, ownership, and accountability across domains. - AI & Analytics Enablement - Enable enterprise AI initiatives by defining reliable, high-quality, and well-governed data foundations. - Oversee architecture for feature stores, observability frameworks, and advanced data pipelines. - Partner with AI/ML teams to ensure scalable and production-ready data capabilities. - Leadership & Organizational Impact - Build, lead, and mentor a high-performing data architecture and engineering function. - Influence senior stakeholders across Engineering, Product, and GTM to drive alignment on data strategy. - Establish architectural governance processes, including decision frameworks and ADRs, across the organization. - Act as a trusted advisor to executive leadership on data strategy, risk, and investment decisions. Qualifications - 12+ years of experience in data architecture, data engineering, or related disciplines, including senior leadership roles. - Demonstrated success defining and scaling enterprise data strategies for SaaS platforms, including multi-tenant architectures. - Experience leading large-scale data transformations spanning legacy and modern cloud ecosystems. - Deep expertise in Salesforce data models and enterprise-scale integration patterns. - Proven ability to design systems supporting both real-time product experiences and analytics/AI workloads. - Strong knowledge of modern data technologies (e.g., Snowflake, Databricks, BigQuery, Redshift). - Experience with event streaming, CDC, ETL/ELT, and API-driven architectures. - Familiarity with governance, lineage, and cataloging tools (e.g., Collibra, Alation). - Working knowledge of AI/ML data infrastructure, including feature stores and vector-based systems. Requirements - Executive-Level Architectural Leadership: You set direction and make high-impact decisions that shape the company’s data strategy for the long term. - Strategic Communicator: You translate complex technical concepts into clear business outcomes for executive stakeholders. - Cross-Functional Influence: You drive alignment across engineering, product, and business teams in highly matrixed environments. - Operational Excellence & Scale: You build systems, practices, and teams that scale with the business while maintaining consistency and quality. Benefits - Competitive compensation and benefits packages. - Flexible work options. - Medical and dental insurance.

• Building, architecting, and scaling cloud agnostic platform components • Planning, coordinating, and monitoring the architecture, design, and development of reports • Providing software solutions and designs, making development decisions, implementing products and coordinating post-implementation events including testing • Coordinating user acceptance testing of final software development deliverables

• Play a critical role within our Global Technical Support team, delivering expert-level support across Conga’s suite of products, with a strong focus on Revenue and Contract Management solutions. • Responsible for resolving complex technical issues, partnering closely with customers and internal teams, and ensuring a high-quality, seamless support experience. • Troubleshoot advanced issues, perform root cause analysis, and provide clear guidance to customers while collaborating with engineering and product teams to drive resolution and continuous improvement. • Maintain customer trust and satisfaction by ensuring timely, accurate, and effective resolution of technical challenges. • Contribute to the ongoing improvement of our support operations by documenting solutions, identifying product gaps, and partnering with internal teams to enhance product quality and support processes.

• Work side-by-side with domain product managers and the AI Stack product manager • Deliver intelligent, high-value solutions in multiple product domains • Translate customer needs and market opportunities into ROI-driven roadmaps • Guide initiatives from discovery to launch and adoption • Ownership of operations and outcomes for a portfolio of AI-enabled solutions • Shape AI-enabled solutions that will redefine how customers work and succeed

Role Description The Learning Systems Administrator is the engine behind Conga’s learning ecosystem. In this role, you’ll own the day-to-day administration of our Learning Management System—keeping content organized, users enrolled, data accurate, and learning experiences running smoothly. You’ll be a key partner to our Learning Services team, helping ensure that every Conganeer has access to the training and resources they need to grow and succeed. At Conga, our people are our product—and their development matters. As a Learning Systems Administrator, you sit at the intersection of technology and learning, making it possible for thousands of Conganeers to access the right training at the right time. Your work directly shapes how our team grows. - Own end-to-end administration and operation of the enterprise Learning Management System (LMS) and any additional learning systems, including system configuration, user account management, role assignments, and permissions. - Lead LMS and future learning system implementations, integrations, and post-launch optimization efforts—managing project plans, timelines, dependencies, and stakeholder communication from requirements gathering through delivery. - Upload, organize, publish, and maintain course content, learning paths, curricula, assessments, and certification programs within the LMS. - Serve as the primary point of contact for LMS and learning systems-related technical support—troubleshooting access issues, escalating system problems, and ensuring all issues are logged and resolved promptly. - Generate, analyze, and distribute reports on course completions, learner progress, compliance status, and engagement metrics; build custom dashboards to surface actionable insights for Learning Services and business leaders. - Lead system governance efforts, including documentation, audit preparation, data integrity reviews, and compliance. - Support online training events, webinars, and virtual instructor-led sessions in coordination with Teams and the LMS; maintain scheduling and delivery across global training programs. - Evaluate, test, and perform QA on all online learning products and services to ensure content runs properly across platforms without interruption or quality degradation. - Maintain and grow relationships with learning system vendors, external partners, and internal stakeholders; manage feedback loops and issue escalation. Qualifications - 5 - 7+ years of hands-on enterprise LMS administration experience; deep familiarity with platforms such as Cornerstone OnDemand, Docebo, Workday Learning, or SAP SuccessFactors. - Proven track record of leading LMS and other learning system implementations, migrations, or platform optimizations end-to-end. - Experience building and scaling role-based certification or credentialing programs that drive measurable learner and business outcomes. - Experience with LMS integrations—including HRIS, SSO, and third-party tools—and familiarity with API-based system connections. - Strong data analysis and reporting skills; ability to build custom LMS dashboards and translate learning data into actionable business insights. - Excellent project management skills with demonstrated ability to manage multiple concurrent initiatives, stakeholders, and competing priorities. - Proficient with productivity and collaboration tools including Microsoft Office and Teams. - LMS vendor certification (Docebo Platform Certification) is a strong plus. - Bachelor’s degree in Instructional Design, Business Administration, Information Technology, or a related field—or equivalent professional experience. - Prior experience in a SaaS or technology company environment is a bonus. Company Description Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture.

• Ensure accuracy, consistency, and timeliness in billing and revenue recognition • Prepare daily customer billing • Support month-end and quarter-end close activities • Contribute to financial reporting integrity • Partner closely with Sales, Customer Success, and Finance • Resolve billing inquiries and ensure contract alignment • Maintain a seamless customer experience • Contribute to annual audit readiness and reinforce compliance • Identify and implement process improvements in billing operations

Role Description The RVP, Partnerships – EMEA is responsible for leading and expanding partnership-driven business initiatives across the EMEA region. This role serves as the regional architect and steward of the partnership business plan, fostering collaborative growth with strategic partners and internal stakeholders. The position requires a forward-thinking leader skilled in setting regional vision, managing objectives, and aligning cross-functional teams to deliver exceptional business results within the EMEA and APAC ecosystems. Key Responsibilities: - Lead EMEA and APAC Partnership Business Plan: - Develop, implement, and oversee a comprehensive regional business plan for partnership-led initiatives, ensuring alignment with the global GTM strategy. - Manage Regional Objectives and Pipeline: - Set and monitor EMEA and APAC-specific objectives and targets, proactively managing the business pipeline to achieve regional growth and revenue goals. - Collaborate with Marketing on Vertical Integration: - Work closely with Marketing to align EMEA and APAC use cases, success stories, and messaging; partner with enablement teams to drive joint marketing initiatives and competency development across the region. - Set Regional Vision and Investment Plans: - Define the long-term vision for EMEA and APAC partnership-led business and develop investment plans to support strategic objectives and market expansion. - Forecasting and Target Setting: - Lead regional forecasting and target-setting processes, ensuring accurate projections and effective resource allocation for EMEA and APAC. - Nurture Relationships: - Build and sustain high-value executive relationships with regional partners and advocate for partnership success with EMEA and APAC sales leaders. - Govern Leadership Mapping: - Establish and maintain a governance framework for regional leadership mapping, ensuring clear accountability and partner positioning. - Identify & Implement Proactive Origination Plays: - Lead efforts to identify regional business opportunities and implement origination plays that drive new revenue streams. - Joint Offering Ideation: - Spearhead the development of joint offerings with partners tailored to the EMEA and APAC market, ensuring competitive positioning. - Conduct QBRs/MBRs: - Organize and lead Quarterly and Monthly Business Reviews with regional partners to assess performance and drive continuous improvement. - Track Team KPIs: - Monitor key performance indicators (KPIs) for the EMEA and APAC partnership team, driving accountability and high performance. Qualifications - Minimum 10 years in partnership management and sales. - Proven track record in GTM leadership roles within multinational organizations, specifically within the EMEA and APAC market. Requirements - Proven ability in regional strategic planning, cross-functional collaboration, executive relationship management, and team leadership. - Bachelor’s degree in Business Administration, Marketing, or related field; MBA or relevant advanced degree preferred. - Strong analytical skills. - Commercial acumen. - Exceptional communication abilities. - Deep understanding of the EMEA and APAC partnership ecosystem (SI, VAR, and Technology partners). Benefits - Opportunities to innovate and support growth through individual and team development. - A vibrant culture grounded in the Conga Way framework.

• Undertake detailed discovery and scoping sessions with multiple personas, to uncover their pain/challenges and related metrics, to build a solid business case. • Create customer-facing deliverables, including detailed services proposals, budgetary proposals and Statements of Work. • Present proposals to customers C-Level Executives, including detailed business cases, project approach, the value of Conga PS and how to achieve successful business outcome. • Negotiate and build customer relationships at multiple levels of an organization (Business, legal, sales, sales ops, IT, etc.). • Act independently to determine deal strategies and positioning, that you can use with other colleagues and partners to successfully win opportunities. • Work as part of a POD (AEs, BAMs, CS, Partners) to define and execute sales strategy and execution for your key customers, including territory and account planning, pipeline creation (ABM), opportunity management and forecasting. • Collaborate and drive a deal internally in Conga across multiple organizations (sales, legal, finance, delivery and delivery ops) to completion. • Help manage the strategy and risk at a deal level and leveraging Salesforce and other tools to track opportunities and forecast. • Understand deal financials and drive the wider team towards achieving region and company goals.