➡️ About the role This role is designed for future founders, operators, or executives who want to accelerate their trajectory by working at the center of a high-growth company. We’re looking for a highly driven Chief of Staff to work directly with our CEO, Patrick Koch, and take ownership of the most important initiatives across WorkFlex. - The mission of this role is to increase the CEO’s leverage and ensure the company executes faster and better on its highest priorities. You will operate across the entire company, from scaling our revenue engine to launching new products and embedding AI into how we work. - This is not a support role. It is a builder role. You go where the impact is highest, stay hands-on, and make things happen. We are a B2B SaaS company helping HR and Global Mobility teams manage travel compliance. We envision a world where compliance is effortless, so growth has no limits. We recently raised $37 million in funding to accelerate our growth, and this role sits at the center of that journey. 🎯 What you will do - Drive company-wide, high-priority initiatives across WorkFlex (e.g. manage OKRs, evaluate new product launches, define company processes and workflows, manage investor relations) - Support and challenge our revenue organization across Marketing, Sales, and Customer Success (e.g. pipeline analysis, launching new pricing models, reducing operational complexity, supporting new business lines) - Own our AI strategy and ensure that every team member leverages AI to its full potential - Maximize CEO leverage by preparing decisions, managing key communications, ensuring follow-through, and taking operational load off the CEO ⭐ What you need to succeed - 3–7 years of experience in consulting, startups, venture, or similar high-performance environments - Strong interest in AI and its application to real business problems - Highly driven mindset with no 9-to-5 attitude - High ownership and exceptional execution capability. You do not need to be micromanaged - Entrepreneurial thinking and strong intrinsic motivation 🚀 Why join us at WorkFlex - Help build one of the fastest-growing HR tech startups in Europe as we scale from €10M to €100M ARR - Work directly with the founder on the most important topics in the company - Play a key role in embedding AI across the company - Competitive salary and VSOPs (Virtual Stock Options) - €200 monthly budget for co-working or sports - Fully remote setup with workations of up to 183 days per year We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans.

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. Social security, our nation’s retirement safety net, is projected to be insolvent as soon as 2035, making employer-sponsored 401(k) plans the primary retirement savings vehicle in the U.S. Nearly half of all working Americans are not saving enough for their future because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium sized businesses to offer employees a path to financial independence through retirement savings. Our values are the guiding principles we use to build solutions for plan administrators and participants. They reflect our point of view on what’s important and what’s right: In it for customers, autonomous & accountable, outcomes driven, inclusive collaboration, and decisive. What you get to do everyday - Manage the flow of vital documentation from other recordkeepers to Human Interest - Assist Customer Onboarding in establishing and organizing conversion plan transfer timelines - Create and maintain relationships with other recordkeepers in order to improve the conversion client experience - Accelerate the retrieval and allocation of retirement assets for new clients - QA incoming conversion documentation prior to delivery to Conversion Analyst - Assist Plan Administrators with all prior recordkeeper communication required to convert a retirement plan - Monitor existing conversion plans to ensure assets are retrieved within the agreed timeline What you bring to the role - 1+ years working in a position directly with incoming plan conversions in the retirement services sector - 3+ years of experience in a relationship management or elevated customer service role - Very strong written and verbal communication skills - A passion for process; constantly on the lookout for inefficiencies that can be improved - Strong organizational skills with the ability to manage multiple tasks at the same time - Meticulous attention to detail - rarely making typos and noticing discrepancies that others would miss - A passion for process; constantly on the lookout for inefficiencies that can be improved - A positive attitude, a team player, and highly collaborative Please feel free to apply to this position even if you do not meet 100% of the requirements listed above. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base pay for this position spans $21.73 - $26.45 per hour and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment. Benefits A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees Top-of-the-line health plans, as well as dental and vision insurance Competitive time off and parental leave Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness Lyra: Enhanced Mental Health Support for Employees and dependents Carrot: Fertility healthcare and family forming benefits Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt Monthly work-from-home stipend; quarterly lifestyle stipend Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. About Human Interest: We are a high-growth, Series C-funded company on a mission to change the retirement industry. We’re building a best-in-class product to make it possible for smaller businesses to give their employees a path to financial independence. Named one of America’s Best Startups by Forbes and one of the Best Places to Work by the San Francisco Business Times, we’re continuing to grow and looking for incredible talent that can help us achieve our mission: ensuring that people in all lines of work have access to retirement benefits. Inclusive collaboration makes us a better business We deliberately build processes to create a workplace where all are welcome and accepted. We're proactive and purposeful in prioritizing diversity and inclusion internally not only because it's the right thing to do, but also because we believe it's the only way to effectively create products and services that can be truly helpful to all people. Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy or any other characteristics protected under federal, state, or local laws. Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. https://humaninterest.com/disclosures

• Analyze funnel performance and identify conversion bottlenecks • Improve conversion rate, AOV, and overall funnel profitability • Optimize offers, bundles, pricing structures, and upsell logic • Build and improve post-purchase and upsell flows • Review data from funnels and campaigns to understand what is working and what is hurting performance • Run tests, implement improvements, and monitor results • Apply strong judgment to diagnose why metrics are underperforming • Work closely with the existing funnel team and take ownership of optimization strategy • Contribute ideas proactively to improve both performance and process • Potentially grow into leading or managing the funnel team over time

• Set up, manage, and monitor A/B tests using Convert.com and VWO • Analyze test results using the Bayesian method and forecast revenue lift • Communicate test findings and insights to clients via weekly progress updates • Collaborate with designers and developers to implement winning variations • Join 2 monthly calls per client to discuss strategy and provide recommendations • Participate in internal team syncs at least twice a week • Ensure test setup aligns with Shopify templates and targeting is accurate